Benesta Residence by NewInn

The self check-in process was a struggle. There was no code on the door, and after asking around we finally received a key from the building’s security. The apartment is also much farther from Taksim Square than advertised, it’s about a 30-minute uphill walk.

Great place and clean , it’s my favourite!!

Very nice location and clean place.

Enjoyed my stay

We stayed at Benesta Residence by Newinn for 10 days as a family of five. When we first checked in, the apartment looked nice at a glance, but on closer inspection we noticed dirty towels left in the laundry cupboard, stains on the sofa, and the overall cleanliness wasn’t up to standard. We raised this via WhatsApp (their main form of communication), and to their credit, they responded immediately. A cleaner came the very next day, was extremely kind, and cleaned the apartment thoroughly from top to bottom. After that, we felt much more comfortable and relaxed. The apartment itself is spacious and well-equipped, with an open-plan kitchen, fridge/freezer, microwave, kettle, washing machine, and clothes airer. We had two bedrooms, one with a double bed (felt more like a double than a king) and another with two single beds for the kids. Our youngest slept with us, and there were two bathrooms with showers, which was very convenient. The living room and master bedroom both have air conditioning, while the kids’ room has a ceiling fan and a balcony door that can be opened for fresh air. Towels and slippers were provided, but we did have to replenish items like toilet paper, tea bags, laundry detergent, and kitchen roll ourselves. Luckily, there’s a very handy shop on the ground floor that sells all essentials. The residence also has excellent facilities including a swimming pool, sauna, gym, and steam room. We spent nearly every day at the pool, which our kids especially loved.