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Palácio Ludovice Wine Experience Hotel

451 USD

/natt

Gj.snitt. for oktober

Palácio Ludovice Wine Experience Hotel - Image 1

Palácio Ludovice Wine Experience Hotel - Rom

Palácio Ludovice Wine Experience Hotel - Rom

Palácio Ludovice Wine Experience Hotel - Utsikt fra rommet

Palácio Ludovice Wine Experience Hotel - Resepsjon

Priser for Palácio Ludovice Wine Experience Hotel

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451 USD

/natt

Gj.snitt. for oktober

Månedlige gjennomsnittspriser

På Palácio Ludovice Wine Experience Hotel er prisen per natt i gjennomsnitt 276 USD i den billigste måneden (februar) og 526 USD i den dyreste måneden (september), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Palácio Ludovice Wine Experience Hotel etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	370 USD
februar	276 USD
mars	350 USD
april	405 USD
mai	473 USD
juni	434 USD
juli	329 USD
august	458 USD
september	526 USD
oktober	451 USD
november	357 USD
desember	345 USD

Dyreste: september (ca. 526 USD)

Billigste: februar (ca. 276 USD)

Om denne eiendommen

Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og shoppingmuligheter.

Beliggenhet

Rua de São Pedro de Alcântara 39-49, Bairro Alto, Misericórdia, Lisboa, Portugal

Miradouro de São Pedro de Alcântara (0.1 miles)

Fado in Chiado (0.2 miles)

Carmo nonnekloster (0.3 miles)

Camões-torget (0.3 miles)

Fernando Pessoa statue (0.3 miles)

Praça do Príncipe Real (0.3 miles)

Mer stedsinformasjon

Romalternativer

10

Rom – superior

Romdetaljer

1 Stor Dobbeltseng

Sover 2

355 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

5

Rom – comfort

Romdetaljer

1 Dobbeltseng

Sover 2

269 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

11

Rom – classic

Romdetaljer

1 Stor Dobbeltseng

Sover 2

320 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

11

Suite – signature

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

700 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

7

Suite – junior

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

517 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

13

Rom – deluxe

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

452 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

5

Rom – standard

Romdetaljer

1 Dobbeltseng

Sover 2

248 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

13

Suite

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

635 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat stue

Gjesteomtaler av Palácio Ludovice Wine Experience Hotel

9.5

Eksepsjonell

basert på 800 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Palácio Ludovice Wine Experience Hotel fremhever reisende den vakkert restaurerte palassinnstillingen, elegante og komfortable rom, eksepsjonelt personale og utmerket mat med vinsmakinger, samtidig som de bemerker den livlige, tidvis støyende beliggenheten og sporadiske problemer med tilgang eller service.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Palácio Ludovice Wine Experience Hotel fremhever reisende den vakkert restaurerte palassinnstillingen, elegante og komfortable rom, eksepsjonelt personale og utmerket mat med vinsmakinger, samtidig som de bemerker den livlige, tidvis støyende beliggenheten og sporadiske problemer med tilgang eller service.

De fleste anmeldelser beskriver plettfri rengjøring og gjennomtenkte detaljer som kveldsgodterier. Rommene varierer fra romslige med utsikt over byen til noen mørkere eller mindre enheter; lydisolering hjelper, men gatestøy eller helgemusikk kan nå visse rom. Fasilitetene inkluderer en stemningsfull bar, vinsmakinger, et lite treningsrom og spa; det er ingen basseng og parkering er avhengig av betjent parkering i en smal gate. Forvent et raffinert og sentralt opphold med pulserende omgivelser.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjestene fremhever den stemningsfulle baren, gratis vinsmakinger og et lite treningsrom og spa. Det er ingen basseng, parkering er utfordrende med betjent parkering, og enkelte områder krever trapper eller har begrenset tilgang til heis.

Relaterte gjesteomtaler

10

Akosua

30. juli 2024

·

Overnattet 4 netter

This is a nice and updated property only downside is there is no pool but everything else is amazing

This is a nice and updated property only downside is there is no pool but everything else is amazing

8

Farid

4. juli 2024

·

Overnattet 2 netter

Some rooms, including ours, there are no elevators and you need to use lots of stairs. Also, they don’t have parking; you have to take your car to the next block hotel!

Some rooms, including ours, there are no elevators and you need to use lots of stairs. Also, they don’t have parking; you have to take your car to the next block hotel!

10

santosh

1. aug. 2023

·

Overnattet 5 netter

Best location, clean and friendly staff. For a 5-star hotel gym missing lots of basic stuff, the smith machine should be reversed, and add some dumbbells.

Best location, clean and friendly staff. For a 5-star hotel gym missing lots of basic stuff, the smith machine should be reversed, and add some dumbbells.

10

Rich

13. des. 2023

·

Overnattet 1 natt

Perfect location, surrounded by restaurants and bars and right across from the Miradouro de São Pedro de Alcântara, with amazing views of the city, and the funicular that takes you straight to Avenida da Liberdade. Hotel was gorgeous - both public and private areas brimmed with historical elements and we felt like we were living in a nobleman’s house during Lisbon’s Golden Age (but with all the modern conveniences you could ask for). A special highlight was the cave-like gym crowned with brick arches. Service was warm, humorous and friendly. It was a privilege to spend a couple of nights here and we can’t wait to be back.

Perfect location, surrounded by restaurants and bars and right across from the Miradouro de São Pedro de Alcântara, with amazing views of the city, and the funicular that takes you straight to Avenida da Liberdade. Hotel was gorgeous - both public and private areas brimmed with historical elements and we felt like we were living in a nobleman’s house during Lisbon’s Golden Age (but with all the modern conveniences you could ask for). A special highlight was the cave-like gym crowned with brick arches. Service was warm, humorous and friendly. It was a privilege to spend a couple of nights here and we can’t wait to be back.

10

michael

23. aug. 2023

·

Overnattet 3 netter

Great hotel in a great location. Two recommendations for a potential guest: first ask for a room on the higher floor (4 or 5) as the street below can be a little loud at night, second there is absolutely no parking space in front of the hotel but they have a very efficient valet service so please ask for help unloading your baggage right away if you drove there.

Great hotel in a great location. Two recommendations for a potential guest: first ask for a room on the higher floor (4 or 5) as the street below can be a little loud at night, second there is absolutely no parking space in front of the hotel but they have a very efficient valet service so please ask for help unloading your baggage right away if you drove there.

10

Deborah

12. des. 2023

·

Overnattet 3 netter

Beautiful building in a great location. Welcoming, friendly service. Interesting features: a wine experience in which we learned a great deal about Portuguese wines, and a taste of port at our leisure. Lovely little house made snacks placed in the room daily. Walking distance to many restaurants and sites. Excellent on site restaurant.

Beautiful building in a great location. Welcoming, friendly service. Interesting features: a wine experience in which we learned a great deal about Portuguese wines, and a taste of port at our leisure. Lovely little house made snacks placed in the room daily. Walking distance to many restaurants and sites. Excellent on site restaurant.

10

JAVIER

12. sep. 2022

·

Overnattet 3 netter

Hotel bien situado pero no recomendable para personas con movilidad reducida pues la zona es terrible por sus estrechas aceras. El hotel dispone habitaciones muy amplias, ese es el lujo de este establecimiento, el espacio. Decoración sencilla, sin lujos pero con calidad. Detalle gastronómico todos los días en la habitación. Buena insonorización pues la zona tiene mucho ambiente nocturno. Gimnasio bien equipado. Buen desayuno, bien servido, con variedad, aunque poca fruta, y preparan cualquier cosa de su amplia oferta de desayuno en un momento. El personal de recepción muy atento para proporcionar la ayuda necesaria. El único problema es el aparcamiento. Delante del hotel no hay sitio y en un lateral pueden parar un momento dos coches, mientras dejas la llave en recepción para que lo aparquen no se sabe dónde ya que el hotal no dispone de parking, por un precio de 25 €. Si ese pequeño espacio de parada está ocupado puedes provocar un buen atasco pues delante del hotel hay tráfico intenso.

Hotel bien situado pero no recomendable para personas con movilidad reducida pues la zona es terrible por sus estrechas aceras. El hotel dispone habitaciones muy amplias, ese es el lujo de este establecimiento, el espacio. Decoración sencilla, sin lujos pero con calidad. Detalle gastronómico todos los días en la habitación. Buena insonorización pues la zona tiene mucho ambiente nocturno. Gimnasio bien equipado. Buen desayuno, bien servido, con variedad, aunque poca fruta, y preparan cualquier cosa de su amplia oferta de desayuno en un momento. El personal de recepción muy atento para proporcionar la ayuda necesaria. El único problema es el aparcamiento. Delante del hotel no hay sitio y en un lateral pueden parar un momento dos coches, mientras dejas la llave en recepción para que lo aparquen no se sabe dónde ya que el hotal no dispone de parking, por un precio de 25 €. Si ese pequeño espacio de parada está ocupado puedes provocar un buen atasco pues delante del hotel hay tráfico intenso.

10

Jefferson

23. jan. 2025

·

Overnattet 3 netter

Housekeeping was extremely attentive. Snacks were waiting for us every afternoon. The Wine Experience, or flight of 3 wines and some bites, was a great way to connect with the sommelier and some other guests. Breakfast had a ton of good options and a wide enough timeframe to accommodate early risers and late sleepers. The restaurant is definitely worth a visit. A number of terrific restaurants within walking distance, our favorites were: Cevicheria and José Avillez’s Mini Bar.

Housekeeping was extremely attentive. Snacks were waiting for us every afternoon. The Wine Experience, or flight of 3 wines and some bites, was a great way to connect with the sommelier and some other guests. Breakfast had a ton of good options and a wide enough timeframe to accommodate early risers and late sleepers. The restaurant is definitely worth a visit. A number of terrific restaurants within walking distance, our favorites were: Cevicheria and José Avillez’s Mini Bar.

10

Andreas

3. des. 2025

·

Overnattet 3 netter

Daniel stood out, amazing concierge. The rest of the staff was so good too! Best massage in memory and a very nice breakfast menu.

Daniel stood out, amazing concierge. The rest of the staff was so good too! Best massage in memory and a very nice breakfast menu.

10

Brian

19. okt. 2024

·

Overnattet 4 netter

Good service and a great location. Also a great cocktail bar with excellent mixologists AND great somelliers with daily free wine tasting!

Good service and a great location. Also a great cocktail bar with excellent mixologists AND great somelliers with daily free wine tasting!

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KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Anmeldelser beskriver konsekvent rom og fellesområder som svært rene og godt vedlikeholdte. Noen gjester nevnte lukt eller manglende rengjøring, men disse var isolerte tilfeller.

Relaterte gjesteomtaler

10

Bailey

17. jan. 2025

·

Overnattet 2 netter

Beautiful and very clean hotel. Service was amazing

Beautiful and very clean hotel. Service was amazing

6

Tatiana

27. okt. 2025

·

Overnattet 1 natt

First room smelled bad and moldy, but they moved us fairly quickly. Staff was a bit cold and the bathroom in the room offers no privacy.

First room smelled bad and moldy, but they moved us fairly quickly. Staff was a bit cold and the bathroom in the room offers no privacy.

8

Marine

18. jan. 2026

·

Overnattet 4 netter

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

10

Stephen

3. sep. 2024

·

Overnattet 6 netter

The Staff was very polite and professional. The property was nice and clean

The Staff was very polite and professional. The property was nice and clean

10

Katie

10. sep. 2024

·

Overnattet 5 netter

We had an amazing time at Ludovice Wine experience. The room was immaculate. All of the fine details; pillow firmness, refilled water and snacks every day in the room. Daily wine tastings with Brunna and Miguel. The location is ideal to explore Lisbon and most of the top areas to explore are within close distance including tram 28. The staff go above and beyond. We will definitely be back.

We had an amazing time at Ludovice Wine experience. The room was immaculate. All of the fine details; pillow firmness, refilled water and snacks every day in the room. Daily wine tastings with Brunna and Miguel. The location is ideal to explore Lisbon and most of the top areas to explore are within close distance including tram 28. The staff go above and beyond. We will definitely be back.

10

Sandhya

31. okt. 2025

·

Overnattet 2 netter

Everyone was nice and courteous and the room was clean.

Everyone was nice and courteous and the room was clean.

10

Don

22. sep. 2023

·

Overnattet 3 netter

Very nice property, clean and comfortable

Very nice property, clean and comfortable

8

Andrew

9. nov. 2025

·

Overnattet 2 netter

Excellent, clean rooms in a charming hotel. I was robbed several blocks from the hotel, and the staff were invaluable. Sadly, Bairro Alto is a cesspool overrun with pickpockets, pushers and drunk folks urinating and puking in the streets. That said, the hotel is excellent, and you can avoid the chaos and crime in Barrio Alto by staying out of the area, especially at night. The police are reluctant to file a report.

Excellent, clean rooms in a charming hotel. I was robbed several blocks from the hotel, and the staff were invaluable. Sadly, Bairro Alto is a cesspool overrun with pickpockets, pushers and drunk folks urinating and puking in the streets. That said, the hotel is excellent, and you can avoid the chaos and crime in Barrio Alto by staying out of the area, especially at night. The police are reluctant to file a report.

10

Sharon

22. juni 2025

·

Overnattet 3 netter

Clean, beautiful hotel in a central location. Pleasant and courteous staff and great housekeeping.

Clean, beautiful hotel in a central location. Pleasant and courteous staff and great housekeeping.

10

Tais

18. jan. 2026

·

Overnattet 6 netter

Equipe muito gentil, atenciosa e competente. Café da manhã impecável. Quartos muito bonitos, tudo novo, bem cuidado e sempre limpos. Ótima localização, perto de restaurantes e atrações. Fizemos muita coisa a pé.

Equipe muito gentil, atenciosa e competente. Café da manhã impecável. Quartos muito bonitos, tudo novo, bem cuidado e sempre limpos. Ótima localização, perto de restaurantes e atrações. Fizemos muita coisa a pé.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er elegante og komfortable, ofte romslige med kvalitets senger, lydisolerte vinduer og av og til utsikt over byen, pluss fasiliteter som putevalg og gulvvarme på badet. Noen er mørkere eller mindre, mangler utsikt, innebærer lange trappeganger eller vender mot gaten eller helgemusikk.

Relaterte gjesteomtaler

10

nader

2. aug. 2025

·

Overnattet 1 natt

My wife and i absolutely loved this hotel. As frequent worldwide travellers, we have stayed at some of the nicest hotels globally and this one was nothing short of excellent. Amazing location, beautiful, very clean, great large rooms, fantastic bed, beautiful washroom (with built in Bluetooth speakers and heated floors) wonderful staff. Nothing negative to say. Don’t hesitate in booking/staying here.

My wife and i absolutely loved this hotel. As frequent worldwide travellers, we have stayed at some of the nicest hotels globally and this one was nothing short of excellent. Amazing location, beautiful, very clean, great large rooms, fantastic bed, beautiful washroom (with built in Bluetooth speakers and heated floors) wonderful staff. Nothing negative to say. Don’t hesitate in booking/staying here.

8

Marine

18. jan. 2026

·

Overnattet 4 netter

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

8

Jon

16. okt. 2025

·

Overnattet 3 netter

Great 5 star hotel in the very busy and popular Bairro Alto. Our junior suite was quiet, but dark and at the back of the hotel with absolutely zero view. That was disappointing for $750 per night.

Great 5 star hotel in the very busy and popular Bairro Alto. Our junior suite was quiet, but dark and at the back of the hotel with absolutely zero view. That was disappointing for $750 per night.

10

Jose

29. mai 2025

·

Overnattet 4 netter

The hotel is beautiful. Our room had 3 balconies over a busy square and we were worried about noise. We were wrong, the sound proof windows made sure we did not hear a thing.

The hotel is beautiful. Our room had 3 balconies over a busy square and we were worried about noise. We were wrong, the sound proof windows made sure we did not hear a thing.

10

Sarah

25. des. 2025

·

Overnattet 3 netter

Room 102 is beautiful. Everything about the space and the hotel is so lovely. Staff warm and welcoming.

Room 102 is beautiful. Everything about the space and the hotel is so lovely. Staff warm and welcoming.

10

Andrea

2. des. 2025

·

Overnattet 3 netter

The hotel is in a beautiful historic mansion. Our room was beautiful. The location is high up and provides a great view. It is walkable to many places.

The hotel is in a beautiful historic mansion. Our room was beautiful. The location is high up and provides a great view. It is walkable to many places.

10

michael

29. okt. 2024

·

Overnattet 4 netter

Excellent hotel. Spacious room. Amazing service and treats/perks(wine tasting,etc. night time is noisy if you need fresh air. If windows are closed —no problem.

Excellent hotel. Spacious room. Amazing service and treats/perks(wine tasting,etc. night time is noisy if you need fresh air. If windows are closed —no problem.

8

Dana

20. okt. 2025

·

Overnattet 2 netter

Rooms on the lower level facing the courtyard are very dark. More lighting is needed. Staff was wonderful.

Rooms on the lower level facing the courtyard are very dark. More lighting is needed. Staff was wonderful.

6

Nancy

1. feb. 2025

·

Overnattet 3 netter

This property was located in a very busy and popular area. It was across the street from the funicular which made it easy to travel into the downtown area. The staff was amazing of the property was gorgeous but our room was insanely difficult to get to. It would take well over a minute walking around the floor is up and downstairs in order to reach our room. I would recommend this property to anyone but to not get room number 108 it is believe me you don’t want that room

This property was located in a very busy and popular area. It was across the street from the funicular which made it easy to travel into the downtown area. The staff was amazing of the property was gorgeous but our room was insanely difficult to get to. It would take well over a minute walking around the floor is up and downstairs in order to reach our room. I would recommend this property to anyone but to not get room number 108 it is believe me you don’t want that room

10

Lena

19. aug. 2025

·

Overnattet 2 netter

This is a unique property in a central location. We lucked out and scored a room overlooking the miradour. The property is absolutely stunning. This truly is a five star hotel. I am very picky about mattresses, and this hotel 100% delivered.

This is a unique property in a central location. We lucked out and scored a room overlooking the miradour. The property is absolutely stunning. This truly is a five star hotel. I am very picky about mattresses, and this hotel 100% delivered.

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Service

Servicen roses bredt som varm, profesjonell og oppmerksom, med gjennomtenkte detaljer som kveldsgodterier, velkomstdrinker og hjelpsomme concierge-, bar- og sommelierteam. Et lite antall rapporterte trege svar eller korte interaksjoner i resepsjonen.

Relaterte gjesteomtaler

10

Barry

17. okt. 2023

·

Overnattet 5 netter

After a bit of a bumpy start the Hotel focused on its correction and could not do enough to make sure our stay was memorable. And it was ! A BIG thank you to Raquel and her team. Very Much appreciated.

After a bit of a bumpy start the Hotel focused on its correction and could not do enough to make sure our stay was memorable. And it was ! A BIG thank you to Raquel and her team. Very Much appreciated.

10

Joey

24. sep. 2025

·

Overnattet 3 netter

Service and attention to detail were top notch. One of the best 5 star hotel experiences Ive ever had.

Service and attention to detail were top notch. One of the best 5 star hotel experiences Ive ever had.

10

gerald

26. okt. 2025

·

Overnattet 2 netter

It is really a palace with four inch thick doors 12 foot wide staircases and soaring ceilings. The courtyard is magazine worthy and you'll never hear a sound due to two foot thick walls and solid stone floors. The room amenities are complete, anything you can think of they have it checked off. I have travelled the world, I can't think of a kinder staff.

It is really a palace with four inch thick doors 12 foot wide staircases and soaring ceilings. The courtyard is magazine worthy and you'll never hear a sound due to two foot thick walls and solid stone floors. The room amenities are complete, anything you can think of they have it checked off. I have travelled the world, I can't think of a kinder staff.

10

Alissa

19. sep. 2024

·

Overnattet 1 natt

This is our favourite hotel in Lisbon. The staff is welcoming and friendly, beautiful spacious rooms with the incredible design. Lively breakfast and great gym.

This is our favourite hotel in Lisbon. The staff is welcoming and friendly, beautiful spacious rooms with the incredible design. Lively breakfast and great gym.

6

Maria Carmencita

17. mai 2025

·

Overnattet 5 netter

I rarely leave negative reviews, but unfortunately, our experience at Palacio Ludovice fell short of expectations—particularly due to the disappointing service we encountered from the front desk and concierge team. While the property itself is undeniably beautiful and well-maintained, the warmth and hospitality you'd expect from a hotel of this caliber were noticeably absent. On several occasions, different members of our family approached or called the front desk and concierge to ask for basic assistance or information, and we were met with cold, disinterested, and at times dismissive responses. What should have been a welcoming and helpful point of contact instead left us feeling like we were inconveniencing the staff simply by asking for help. This lack of attentiveness and courtesy was surprising and frankly unacceptable, especially for a hotel that positions itself as a luxury boutique stay. The service simply did not match the standard promised by the setting and price point. Hospitality is more than just elegant interiors—it’s about making guests feel looked after and valued. Unfortunately, that was not our experience here. We hope this feedback is taken constructively, as the potential for excellence is certainly there if the guest service improves.

I rarely leave negative reviews, but unfortunately, our experience at Palacio Ludovice fell short of expectations—particularly due to the disappointing service we encountered from the front desk and concierge team. While the property itself is undeniably beautiful and well-maintained, the warmth and hospitality you'd expect from a hotel of this caliber were noticeably absent. On several occasions, different members of our family approached or called the front desk and concierge to ask for basic assistance or information, and we were met with cold, disinterested, and at times dismissive responses. What should have been a welcoming and helpful point of contact instead left us feeling like we were inconveniencing the staff simply by asking for help. This lack of attentiveness and courtesy was surprising and frankly unacceptable, especially for a hotel that positions itself as a luxury boutique stay. The service simply did not match the standard promised by the setting and price point. Hospitality is more than just elegant interiors—it’s about making guests feel looked after and valued. Unfortunately, that was not our experience here. We hope this feedback is taken constructively, as the potential for excellence is certainly there if the guest service improves.

8

Susan

7. nov. 2025

·

Overnattet 3 netter

Room was spotless. Staff was courteous. Had to ask at 4 pm to clean the room. Was not informed upon arrival that my room was ready even though they said they would call us. Very unfortunate for this level of hotel.

Room was spotless. Staff was courteous. Had to ask at 4 pm to clean the room. Was not informed upon arrival that my room was ready even though they said they would call us. Very unfortunate for this level of hotel.

6

You

27. jan. 2024

·

Overnattet 3 netter

Honestly the lack of attention that the staff gives to the customers is a little shocking given that this place advertises itself as a five star. Would not stay here again.

Honestly the lack of attention that the staff gives to the customers is a little shocking given that this place advertises itself as a five star. Would not stay here again.

10

richard

27. apr. 2025

·

Overnattet 6 netter

Great location, wonderfully helpful staff ( thank you Ines), and outstanding renovation of 400 year old building. Can’t say enough good words about it. Highly recommended!

Great location, wonderfully helpful staff ( thank you Ines), and outstanding renovation of 400 year old building. Can’t say enough good words about it. Highly recommended!

10

Bruce

12. mars 2025

·

Overnattet 4 netter

An Elegant Boutique Hotel that goes beyond its stars. From the moment you enter this hotel, you experience a sense of calm and relaxation created by the exceptional staff and the beautifully designed decor. When we entered our one bedroom suite, there was a handwritten personal note welcoming us along with a lovely bottle of Vino and delicious treats. Each day we received special treats. This hotel makes its clients feel special simply by the fabulous service they provide. Every night there would be bottles of water with special treats put in our room. Upon entering the hotel or going out for the day/evening the staff always welcomed you. Special mention for the exceptional service and hospitality we received from Carolina at the restaurant. Cláudia also provided exceptional service and we also received excellent service from Monica, Ricardo and Francisco. We loved staying in this stylish hotel,

An Elegant Boutique Hotel that goes beyond its stars. From the moment you enter this hotel, you experience a sense of calm and relaxation created by the exceptional staff and the beautifully designed decor. When we entered our one bedroom suite, there was a handwritten personal note welcoming us along with a lovely bottle of Vino and delicious treats. Each day we received special treats. This hotel makes its clients feel special simply by the fabulous service they provide. Every night there would be bottles of water with special treats put in our room. Upon entering the hotel or going out for the day/evening the staff always welcomed you. Special mention for the exceptional service and hospitality we received from Carolina at the restaurant. Cláudia also provided exceptional service and we also received excellent service from Monica, Ricardo and Francisco. We loved staying in this stylish hotel,

10

sabrina

12. mars 2025

·

Overnattet 3 netter

Amazing staff - front desk and bellmen, bar/restaurant, housekeeping!! Fantastic location! Delicious food and wine. Fabulous holiday with my daughter just before she heads to uni! I lost my money pouch and credit cards the first night and Monica at front desk was very helpful to get cards cancelled in stressful situation. She also called a few days later just after we left the hotel to let us know the pouch with cards and cash was found in the hotel.

Amazing staff - front desk and bellmen, bar/restaurant, housekeeping!! Fantastic location! Delicious food and wine. Fabulous holiday with my daughter just before she heads to uni! I lost my money pouch and credit cards the first night and Monica at front desk was very helpful to get cards cancelled in stressful situation. She also called a few days later just after we left the hotel to let us know the pouch with cards and cash was found in the hotel.

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Beliggenhet

Sentralt og gåavstand til Miradouro og Bairro Alto/Príncipe Real, praktisk for restauranter, butikker og severdigheter med utsikt fra åsen. Det livlige utelivet og den smale, travle gaten kan medføre støy og komplisere biltilgang.

Relaterte gjesteomtaler

10

Mathew

31. mai 2025

·

Overnattet 1 natt

Great location and property.

Great location and property.

8

Marine

18. jan. 2026

·

Overnattet 4 netter

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

10

Lucy

27. nov. 2023

·

Overnattet 3 netter

The area is fabulous and the property is superb.

The area is fabulous and the property is superb.

10

Benny

21. mai 2024

·

Overnattet 3 netter

Great location within walking distance to everything! However, the elevators from town was not running so we had to walk up the steep hill daily from town. The rooms were spacious and clean. The breakfast offered a variety of continental food as well as an Ala carte menu. Friendly staff. Would definitely stay again!!!

Great location within walking distance to everything! However, the elevators from town was not running so we had to walk up the steep hill daily from town. The rooms were spacious and clean. The breakfast offered a variety of continental food as well as an Ala carte menu. Friendly staff. Would definitely stay again!!!

10

Eileen

20. jan. 2025

·

Overnattet 4 netter

Absolutely loved this hotel. Beautiful rooms with great decorations, furnishings and beds/sheets. Rooms were spacious, as was the bathroom. Great location in Principe Real and walkable to many of the main attractions. Our room was a deluxe and we had a great view of the city and the castle. Staff was friendly and very helpful. Bar area was great and the restaurant area was beautiful. We only ate breakfast there (which was very nice) but people seemed to enjoy lunch and dinner. I would stay again in a minute and would recommend to anyone.

Absolutely loved this hotel. Beautiful rooms with great decorations, furnishings and beds/sheets. Rooms were spacious, as was the bathroom. Great location in Principe Real and walkable to many of the main attractions. Our room was a deluxe and we had a great view of the city and the castle. Staff was friendly and very helpful. Bar area was great and the restaurant area was beautiful. We only ate breakfast there (which was very nice) but people seemed to enjoy lunch and dinner. I would stay again in a minute and would recommend to anyone.

10

Kathryn

26. juli 2025

·

Overnattet 2 netter

My sister and I stayed here for her 50th birthday celebration trip. The historic beauty of this hotel is still evident while having all the modern updates as well. Our room was spacious and comfortable and we were both shocked we couldn’t hear a peep of noise from outside! Wonderful location as well!

My sister and I stayed here for her 50th birthday celebration trip. The historic beauty of this hotel is still evident while having all the modern updates as well. Our room was spacious and comfortable and we were both shocked we couldn’t hear a peep of noise from outside! Wonderful location as well!

10

Andrea

2. des. 2025

·

Overnattet 3 netter

The hotel is in a beautiful historic mansion. Our room was beautiful. The location is high up and provides a great view. It is walkable to many places.

The hotel is in a beautiful historic mansion. Our room was beautiful. The location is high up and provides a great view. It is walkable to many places.

10

Dirk

26. nov. 2023

·

Overnattet 2 netter

Super Lage, extrem ruhige Zimmer. Tolle Bars und Restaurants in der Nähe. Viele Hotspots in kurzer Zeit zu erreichen.

Super Lage, extrem ruhige Zimmer. Tolle Bars und Restaurants in der Nähe. Viele Hotspots in kurzer Zeit zu erreichen.

8

Andrew

9. nov. 2025

·

Overnattet 2 netter

Excellent, clean rooms in a charming hotel. I was robbed several blocks from the hotel, and the staff were invaluable. Sadly, Bairro Alto is a cesspool overrun with pickpockets, pushers and drunk folks urinating and puking in the streets. That said, the hotel is excellent, and you can avoid the chaos and crime in Barrio Alto by staying out of the area, especially at night. The police are reluctant to file a report.

Excellent, clean rooms in a charming hotel. I was robbed several blocks from the hotel, and the staff were invaluable. Sadly, Bairro Alto is a cesspool overrun with pickpockets, pushers and drunk folks urinating and puking in the streets. That said, the hotel is excellent, and you can avoid the chaos and crime in Barrio Alto by staying out of the area, especially at night. The police are reluctant to file a report.

10

Jutta

24. feb. 2025

·

Overnattet 7 netter

Das Hotel liegt in der Altstadt von Lissabon, umgeben von vielen großartigen Restaurants und Bars. Abends ist die Gegend lebendig, mit vielen Menschen, die auf den Straßen feiern. Bei geschlossenen Fenstern ist dies jedoch kein Problem. Der Service ist ausgezeichnet, das Personal sehr freundlich und hilfsbereit. Wir haben uns rundum wohlgefühlt und werden bei unserem nächsten Besuch in Lissabon auf jeden Fall wieder hier übernachten! The hotel is located in the old town of Lisbon, surrounded by many fantastic restaurants and bars. In the evening, the area becomes lively, with lots of people enjoying the nightlife. However, with the windows closed, it’s absolutely fine. The service is excellent, and the staff is very friendly and helpful. We had a wonderful stay and will definitely choose this hotel again on our next visit to Lisbon!

Das Hotel liegt in der Altstadt von Lissabon, umgeben von vielen großartigen Restaurants und Bars. Abends ist die Gegend lebendig, mit vielen Menschen, die auf den Straßen feiern. Bei geschlossenen Fenstern ist dies jedoch kein Problem. Der Service ist ausgezeichnet, das Personal sehr freundlich und hilfsbereit. Wir haben uns rundum wohlgefühlt und werden bei unserem nächsten Besuch in Lissabon auf jeden Fall wieder hier übernachten! The hotel is located in the old town of Lisbon, surrounded by many fantastic restaurants and bars. In the evening, the area becomes lively, with lots of people enjoying the nightlife. However, with the windows closed, it’s absolutely fine. The service is excellent, and the staff is very friendly and helpful. We had a wonderful stay and will definitely choose this hotel again on our next visit to Lisbon!

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Servering

Frokosten og restauranten på stedet får sterk ros, og mange likte barens cocktails og gratis vinsmakinger. Noen gjester påpekte treg frokostservice og tidvis høy musikk i helgene.

Relaterte gjesteomtaler

8

Marine

18. jan. 2026

·

Overnattet 4 netter

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

Wonderful hotel, but not so the location. Pros: very comfy, spotless, great breakfast, staff was very friendly and helpful. Note though, the restaurant plays loud music on weekends until 11:30pm, so if your room faces the inner courtyard, you’ll enjoy the music… Cons: the hotel is on a narrow street, very busy and noisy 24/7, with cars, buses, trolleys, and partygoers on weekends. Avoid rooms on EU 1st floor (US 2nd floor) facing the street at all cost, and probably EU 2nd floor as well, due to noise (despite double glaze windows). Room 101 in particular is an absolute no-no, it is literally stuck between the street and the front desk.

10

Brieanna

13. nov. 2025

·

Overnattet 5 netter

The room was amazing and the staff were friendly and helpful. The food served at restaurant was amazing and the wines were delicious.

The room was amazing and the staff were friendly and helpful. The food served at restaurant was amazing and the wines were delicious.

10

Angela

7. juli 2025

·

Overnattet 2 netter

We stayed on the weekend and the music was heard even in our room. I ran a fan so that helped but this is my only complaint.

We stayed on the weekend and the music was heard even in our room. I ran a fan so that helped but this is my only complaint.

8

Engin

19. apr. 2025

·

Overnattet 1 natt

There was not enough staff to assist for Breakfast. We could hardly get a coffee served after several attempts to get attention of staff and they did nit ask if we wanted anything else such as egg omlette

There was not enough staff to assist for Breakfast. We could hardly get a coffee served after several attempts to get attention of staff and they did nit ask if we wanted anything else such as egg omlette

10

Lynn

9. apr. 2025

·

Overnattet 3 netter

Beautiful hotel and staff. Our room was well appointed and each night they left sweet treats for us. Such a nice touch. The staff was wonderful and very helpful with recommendations. Breakfast was lovely, the only improvement that I would make is that orders of egg dishes took a very long time in the morning. Thank you for a lovely stay.

Beautiful hotel and staff. Our room was well appointed and each night they left sweet treats for us. Such a nice touch. The staff was wonderful and very helpful with recommendations. Breakfast was lovely, the only improvement that I would make is that orders of egg dishes took a very long time in the morning. Thank you for a lovely stay.

10

Lisa

29. des. 2024

·

Overnattet 6 netter

Beautiful, historic hotel in a great location! Staff were very helpful and even remembered our names. Every day we came home to a sweet snack and a bottle of local spirits to help us learn more about the country. The restaurant and bar are beautiful areas and breakfast was bountiful. We would definitely stay again!

Beautiful, historic hotel in a great location! Staff were very helpful and even remembered our names. Every day we came home to a sweet snack and a bottle of local spirits to help us learn more about the country. The restaurant and bar are beautiful areas and breakfast was bountiful. We would definitely stay again!

10

Nancy

24. jan. 2024

·

Overnattet 3 netter

The hotel was spectacular, all the amenities you could ever want in a hotel. Location was perfect, had a view from our deluxe room of the castle which is lit up at night. Our room was big and beautiful, the hotel offers you 2 free glasses of port. Every night they leave delicious desserts and a small bottle of port or a local liquor. The breakfast was buffet style but you could order anything you wanted made to order. The bar is well appointed and our bartender Daniel makes a great Manhattan! Miguel the sommelier conducted a free wine tasting in the evenings and explained all about Portuguese wine regions, he also recommended wines to go with our meals. The chef makes the mini hamburgers I’ve ever had, I ate them two nights in a row! I would highly recommend this hotel.

The hotel was spectacular, all the amenities you could ever want in a hotel. Location was perfect, had a view from our deluxe room of the castle which is lit up at night. Our room was big and beautiful, the hotel offers you 2 free glasses of port. Every night they leave delicious desserts and a small bottle of port or a local liquor. The breakfast was buffet style but you could order anything you wanted made to order. The bar is well appointed and our bartender Daniel makes a great Manhattan! Miguel the sommelier conducted a free wine tasting in the evenings and explained all about Portuguese wine regions, he also recommended wines to go with our meals. The chef makes the mini hamburgers I’ve ever had, I ate them two nights in a row! I would highly recommend this hotel.

10

Jeremy

26. apr. 2025

·

Overnattet 3 netter

Great location, great bar, great staff. Free wine tasting was fun

Great location, great bar, great staff. Free wine tasting was fun

10

Jefferson

23. jan. 2025

·

Overnattet 3 netter

Housekeeping was extremely attentive. Snacks were waiting for us every afternoon. The Wine Experience, or flight of 3 wines and some bites, was a great way to connect with the sommelier and some other guests. Breakfast had a ton of good options and a wide enough timeframe to accommodate early risers and late sleepers. The restaurant is definitely worth a visit. A number of terrific restaurants within walking distance, our favorites were: Cevicheria and José Avillez’s Mini Bar.

Housekeeping was extremely attentive. Snacks were waiting for us every afternoon. The Wine Experience, or flight of 3 wines and some bites, was a great way to connect with the sommelier and some other guests. Breakfast had a ton of good options and a wide enough timeframe to accommodate early risers and late sleepers. The restaurant is definitely worth a visit. A number of terrific restaurants within walking distance, our favorites were: Cevicheria and José Avillez’s Mini Bar.

10

William

6. aug. 2025

·

Overnattet 3 netter

The restaurant in the hotel was amazing. Truly deserves its recognition!

The restaurant in the hotel was amazing. Truly deserves its recognition!

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10

Francisco

26. sep. 2026

·

Overnattet 3 netter

Everything was great except the restaurant, especially during breakfast. Other than that, we loved our stay there.

Everything was great except the restaurant, especially during breakfast. Other than that, we loved our stay there.

10

Daniel

1. sep. 2026

·

Overnattet 4 netter

Muito bom. Voltarei.ótima localização. Funcionários muito educados e solícitos. Tive um probleminha com a pia que foi imediatamente solucionado. O secador de cabelo estava fraco e logo trocaram tb.

Muito bom. Voltarei.ótima localização. Funcionários muito educados e solícitos. Tive um probleminha com a pia que foi imediatamente solucionado. O secador de cabelo estava fraco e logo trocaram tb.

10

Robert

29. aug. 2026

·

Overnattet 5 netter

Excellent hotel and accomodations !

Excellent hotel and accomodations !

10

John

15. aug. 2026

·

Overnattet 3 netter

Hotel is well located and has great amenity - a beautiful property. Staff were very helpful and Breakfast and complimentary wine tasting with Sommelier excellent

Hotel is well located and has great amenity - a beautiful property. Staff were very helpful and Breakfast and complimentary wine tasting with Sommelier excellent

10

Teresa Lauren

5. aug. 2026

·

Overnattet 3 netter

Das Hotel kommt in die Top 10 meiner Lieblingshotels. Stilvoll, relaxed, angenehm. Top!!

Das Hotel kommt in die Top 10 meiner Lieblingshotels. Stilvoll, relaxed, angenehm. Top!!

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