Name: Courtyard by Marriott Santa Cruz
Address: 313 Riverside Avenue, Santa Cruz, Santa Cruz County, US
Price range: 140 US$–548 US$ per night
Rating: 8.57

Hvad siger gæsterne

Courtyard by Marriott Santa Cruz roses for sin beliggenhed i gåafstand til Boardwalk, rene og rummelige moderne værelser og generelt en imødekommende atmosfære, mens de mest almindelige klager fokuserer på besværlige og dyre parkeringsforhold (kun med kærværdi) samt begrænsede eller uregelmæssige åbningstider for hotellets restaurant.

Services til rengøring er typisk hver anden dag, og manglende kommunikation omkring dette, sammen med langsomme eller kaotiske check-in procedurer, fører til frustration for nogle gæster. Hotellets faciliteter får blandede anmeldelser, med et lille opvarmet poolområde, der til tider mangler håndklæder eller er midlertidigt lukket, problemer med elevatorerne og lejlighedsvise strømafbrydelser i vaskeriet eller ved bålpladserne. Værelserne er moderne og rummelige, men komforten varierer på grund af støj fra naboer eller gaden, hårde senge, svagt lys og sporadiske problemer med TV eller klimaanlæg. Forvent en bekvem base nær stranden med kompromiser i servicekvaliteten og ekstra faciliteter.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Anmeldelserne af hotellets faciliteter er blandede: det lille opvarmede poolområde er populært, men er nogle gange lukket eller mangler håndklæder, fitnesscentret er udmærket, og parkeringskælderen (kun med kærværdi) kan være overfyldt, langsom eller uden ledige pladser. Gæster rapporterer også om problemer med elevatorerne og lejlighedsvise problemer med vaskeriet eller bålpladserne.

Relaterede gæsteanmeldelser

8

daria

3. aug. 2025

·

Overnattede 4 nætter

The pool was tiny and not adequate for multiple families. But, the staff were amazing! Front desk and everyone involved in the cafe, from bartender to chef to baristas… awesome.

10

Katie

19. maj 2024

·

Overnattede 3 nætter

Overall, I was happy. Location was exactly what I was looking for. A few small disappointments: Valet parking that was mandatory and expensive. If I’d known ahead of time, maybe. But it’s not listed on the website. The guys who ran the valet were super cool and in-&-out were fine. I just didn’t know about it beforehand. I had booked the hotel for three reasons: 1) location, 2) laundry facilities, 3) pool. 1) location was great! 2) laundry facilities- one washer/dryer was totally out of order and the other washer/dryer was partially out of order. I knew I would have a lot of laundry to do, so that was a big bummer to find out after the fact. 3) when I arrived, there was a sign at the front desk saying the pool heater wasn’t working. Also a big bummer.

6

Melissa

4. aug. 2023

·

Overnattede 1 nat

The TV didn't work well at all. The outlet in bathroom didn't work, and the pool was freezing. I don't think it was heated.

8

Kari

25. aug. 2024

·

Overnattede 1 nat

The pool was great - it's heated and has great hours/its open really early. Amazing location - super closer to the boardwalk, with great views of the boardwalk too. The only bummer was that our room was not ready for another 45 mins after check in , which is already a pretty late check-in time (4pm) which made it really inconvenient. We booked the king suite, which was great - great size. The sofa didn't have the necessary linens but staff brought it pretty quickly. The restaurant wasn't open which was too bad, because it would have been great to have a drink while waiting for room past check-in time.

6

Lorna

9. aug. 2024

·

Overnattede 2 nætter

No pool towels at 2pm!! Pool tiles also need cleaning badly!!

4

Lisa

4. apr. 2025

·

Overnattede 2 nætter

Parking service crew were rude on all occasions and inconsiderate. The poor night manager was all by herself. Elevator not working. Her maintenance team moved like a snail. Long lines to wait. No Bonvoy elite member recognition and noisy view

4

Wayne

26. maj 2025

·

Overnattede 1 nat

The overall feel of the property was ok, the room did not have adequate AC, it lacked the ability to cool it down, and the hallway outside the door was cooler by several degrees. The pillows were the worst I have ever used, and I have stayed at many Marriotts. The ceiling fire strobe was blinking a dim white light throughout the night and was on sometimes and off at other times. It was bright. The fire pits outside did not work at first, and after multiple tries, they finally went on; other guests were having the same issues. Unfortunately, I would not stay here again based on these issues.

6

Juliana

15. maj 2023

·

Overnattede 2 nætter

Brand new hotel so the rooms are big, new and clean. They only offer valet parking and it was a disaster. Any time we tried to get our car there was a long line and when we checked out, the line was at least 15 people with one attendant. He ended up just giving us our keys and told us to go get our own car. Obviously this hotel did not make enough parking for the number of rooms available. Plus parking is $25 a night, which was too much for poor valet service.

8

Irma

30. jul. 2025

·

Overnattede 1 nat

The property is in a great location, very clean and friendly staff. The pool is heated but small, max cap is 12. The parking garage is valet and only one car per room. This was a problem since we had a family suite and needed two cars.

8

Breanna

3. jan. 2025

·

Overnattede 1 nat

Room key is needed for the elevator to work cans MUST stay in the light switch in room for all electrical outlets to work. That was slightly inconvenient. If you have more than one person staying with you, ask for extra key cards. There is a parking fee of $25 underneath the hotel. It is required valet but it’s a one time fee, So you can come and go as you please. The hotel lobby is nice. There are also fire pits outback that you can use it anytime. There is a pool and a gym. There is no complementary breakfast or coffee except the coffee and tea in your hotel room. The rooms are not as soundproof as you would hope. We could hear families walking and talking down the hallway. Thankfully, during our day, it was not busy. It is in a nice location and within walking distance to the boardwalk.

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Rengøring

Mange gæster beskriver hotellet og værelserne som rene, men der forekommer tilbagevendende mangler, såsom plettede senge, lugtgener, dårlig dræning i badekarret og en enkelt rapporteret oplevelse med sengelus. Der nævnes også manglende vedligeholdelse af gangene og lejlighedsvis snavs i forbindelse med vedligeholdelsesarbejde.

Relaterede gæsteanmeldelser

4

Geovanny

21. sep. 2025

·

Overnattede 1 nat

Bed bugs found in Room 225 on September 20, 2025. Originally given room 225 and while doing a routine scan for bed bugs, I found 2 in the seams of the fabric headboard. Both were recently engorged and large, seemingly having been there for a long time. Told the front desk about it and they moved us to a different room on a different floor, but nothing else was done for the inconvenience. They could only place us on the 1st floor, leaving us exposed to ground level traffic. The curtain wouldn't shut properly so passerbys could peek in easily. We had to pin together the curtains to get enough privacy. When asked to contact a manager, the manager refused, citing being "too overwhelmed." They refused to come out to speak with us even though they had just helped another customer that was right in front of us. They kept promising that the general manager would call before the end of our stay, but they never did. Disappointing because this is an expensive hotel that shouldn't have these types of problems. And if so, they should at least address something as severe as bed bugs early. Who knows if there are any in other rooms. Again, the 2 bed bugs were found easily meaning they've been feeding and in the room for a long time. Unfortunately management doesn't seem concerned enough to fix the problem.

8

Tajinder

29. maj 2025

·

Overnattede 1 nat

The hotel was lovely, with a very friendly staff. I would love to stay here again as the rooms are very clean and comfortable.

10

Joseph Vincent

27. dec. 2025

·

Overnattede 2 nætter

Excellent hotel with super-friendly staff, clean and spacious rooms, plus great amenities.

2

Harun

19. aug. 2024

·

Overnattede 1 nat

The stay was horrible. The room smelled so bad we had to change it. The second room they gave us smelled horrible too. We had allergic reaction to beds because they probably never wash the pillows or the comforter.

8

Deanna

1. jan. 2026

·

Overnattede 1 nat

We loved everything about the hotel. It was very nice. The only problem was the bathtub/shower was not draining so water came up to knees while showering..grossed me out!

4

Marianne

10. jul. 2024

·

Overnattede 2 nætter

Hallways hadn't been vacuumed in days. Dirty!!

8

Leticia

4. aug. 2025

·

Overnattede 1 nat

Room was clean. Only bad thing was the smell in the room when you initially walk in. Had a muggy type smell.

4

Amanda

15. jul. 2025

·

Overnattede 1 nat

The exterior of property is beautiful as they are in pictures HOWEVER the Valet Parking ONLY option was annoying first of all because I don’t like having access to my car and second of all the valet was SOO unhelpful. They have you unload your car right at the entrance of the parking garage (I was almost hit by a car incoming in the parking lot). No one offered us a luggage cart or helped give any helpful information. We asked twice, so we just unload here in the middle of the drive way? Mind you, I also have a 3 year old in tow… so we had to take everything up with us, carry my 3 year old (cause we are in a parking garage with valet driving inches away from our car) and had to carry everything up ourselves. I would have really appreciated if someone would have offered us a luggage cart or something. I ended up leaving stuff in the car I needed cause I couldn’t carry it myself and my son safety. I felt like I was annoying the valet for being confused on where I’m supposed to unload and check in. As if that situation wasn’t annoying enough, a few hours later when we get ready for bed, I turn down the sheets and there was what looked to be sand and brown hair in the bed (my son and I have blonde hair and we hadn’t even made it to the beach yet). I couldn’t get a hold of front desk, so at 9:00pm, I had to walk downstairs and request clean sheets (which I changed the bedding myself cause they just handed them to me and didn’t apologize or offer to help). I have pics.

6

Talin

5. aug. 2024

·

Overnattede 3 nætter

Location was perfect, but there were dirty sheets and blankets.

10

Donna

2. jun. 2025

·

Overnattede 1 nat

Gorgeous property. Clean grounds and rooms and friendly staff.

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Værelser

Værelserne er moderne og generelt rummelige, med indretninger og suiter, der fungerer godt for familier og nogle rolige muligheder. Komforten varierer dog på grund af hårde eller ubehagelige senge, svagt lys, støj fra naboer eller gaden og lejlighedsvise problemer med TV eller klimaanlæg.

Relaterede gæsteanmeldelser

6

sandra

2. mar. 2024

·

Overnattede 1 nat

Nice hotel, very clean, very secure. Staff was very friendly. Terribly view. Food was extremely overpriced and not good at all. Layout in room was super awkward.. the tv was on the left wall so you could only watch it by turning your head to the left… also the armoire was in the corner and you literally had to go in the corner to open the door and then the door would hit the bid. Room was supposed to come with a sofa bed and it came with a chair.. a lot of unused wasted space in the room. Again, it was clean and nice but I won’t be going back.

6

Natalie

7. jul. 2025

·

Overnattede 1 nat

Not worth the cost though. The toilet paper holder was broken and the decor was a weird 50s revival. I don’t know it was weird and would be better just modern. Also did not like that the electricity for the room only works if you leave a key in. That was odd.

8

ALEJANDRO

29. apr. 2024

·

Overnattede 2 nætter

Hotel was fine, walls are thin. There was a couple fighting down the hall and a frat party over several rooms on the second floor.

4

Procopio

13. jun. 2025

·

Overnattede 1 nat

First off - Valets were great. Parking is a pain, but they made it easy to get in/out. Just about everything else was...challenging. When we checked in, our room was reasonable (nice and clean, but we had some broken furniture that we had to work around). Our room had a door to an adjoining suite that was closed as the room was occupied by another traveler. Shortly after check in - we kept hearing screaming and loud noises coming from somewhere, but the could not figure out where. The hallway had some noise, but was very manageable - the insane level of noise was due to the adjoining suite and showed no signs of abating (kids have bad days - I get it). So I went to the front desk to see if we could simply change rooms since we needed to sleep. The manager stated they didn't have any other rooms available to move us to. However when I asked if renting a second room was an option, she stated that they had plenty of inventory for that and found an available room with similar attributes. We got a discount on the second room, but they would not refund the initial (unusable) room. Followed up with Hotels.com support, Marriott Corporate and will be escalating to my credit card company next. Also - Elevators are not in good shape - the running joke was all the folks taking the stairs as it sounded like the metal boxes were going to get stuck at any time. Regarding food service - front desk said food was available til 10pm, TV menu says the same - the reality is 9pm - heads up!

10

Lisa

21. jun. 2025

·

Overnattede 1 nat

Bed was not that comfy and YouTube didn’t work and for kids that’s big lol. But other than that it was great

10

Marcos

21. aug. 2025

·

Overnattede 1 nat

Nice spacious room. Safe. Quiet

8

Beatriz

4. jan. 2025

·

Overnattede 1 nat

We had a great stay at Courtyard. Room was clean and spacious. The only thing we didn’t like were the beds. We reserved room with queen beds but it seemed like both beds are only full size. And they were not comfortable either. They have underground parking but they charge $25 valet only. We didn’t mind because we only stayed for 1 night but if you’re staying longer then be prepared to pay $25/day. But at least you feel safer that your car has security in the parking garage. You have in & out privileges too. The best thing we loved about our stay was the location. It’s a 5 minute walk to the Boardwalk & 5-10 minutes walk to different restaurants nearby. Overall we like Courtyard and will likely return & recommend to our family & friends!

4

Wayne

26. maj 2025

·

Overnattede 1 nat

The overall feel of the property was ok, the room did not have adequate AC, it lacked the ability to cool it down, and the hallway outside the door was cooler by several degrees. The pillows were the worst I have ever used, and I have stayed at many Marriotts. The ceiling fire strobe was blinking a dim white light throughout the night and was on sometimes and off at other times. It was bright. The fire pits outside did not work at first, and after multiple tries, they finally went on; other guests were having the same issues. Unfortunately, I would not stay here again based on these issues.

8

Bertina

19. sep. 2023

·

Overnattede 1 nat

Room facing the Main Street was noisy from party goers late at night. Rooms are clean and spacious. Loved the convenience of location being a block away from the Boardwalk and having breakfast and dining area. That was good for families. Underground parking lot on the small side so if your car is parked close to the elevators, the valet will just hand you your key.

8

Irene

29. nov. 2025

·

Overnattede 1 nat

Room was a good size and quite stylish for the price. we had a comfortable stay there. the room could have a bit more lighting as it felt a bit dim at night. We were a bit lazy when we checked into the hotel and just bought some items from the room next to the reception, there was no pricing. We only later found out that the shop just a couple minutes walk from the hotel was selling them for half the price. It is only a 5 mins walk to the Boardwalk and a further 5 mins to the Pier. Parking was valet parking but I'm not sure why it needed it as we actually drove straight into the carpark and could have just parked it ourselves. Luckily Hotel.com had parking for $17 when the hotel has it at $30, so we paid for it as part of the package. There was some confusion with reception when we checked out, they charged me for parking, I had explained that I had already paid for parking at the booking, they said that they can't see it, which seemed bit odd.they did reverse the charge.

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Service

Servicen er ujævn: mange gæster roser det venlige personale i receptionen og ved parkeringen, mens andre rapporterer om mangel på personale, lange eller forsinkede check-in procedurer, ubesvarede telefonopkald og begrænset rengøring med upræcis kommunikation. Reaktionen på anmodninger og hensynet til loyalitetsprogrammer varierer.

Relaterede gæsteanmeldelser

2

Zara

3. aug. 2025

·

Overnattede 2 nætter

I arived at 4:00 pm, at check in time, my room wasn’t ready. They took my information down and said they’d let me know when it was ready( they never did ). An hour later I was furious and went to the front of thr out of control line and told them I needed my room NOW. I had been on the road for over six hours and my son had thrown up all over himself. They finally gave me my room and I went to wash his clothes and I didn’t have change . I went to the front desk to get change for the washing machine, they informed me they did not have enough change to wash and dry, but I had enough to wash. I finally had enough to wash a load of laundry than the washing machine didn’t work. The following day I called downstairs for towels, they never arrived. The morning of checkout I called to ask for extra toilet paper and they said they would send it up, 30 minutes later I still didn’t get it. I called again and they said they’ll bring it up and they never did. I had to go find a housekeeper on one of the floors to ask them for a roll of toilet paper. I have stayed at this hotel twice, this is the place that we stay every summer for our Santa Cruz trip and I will never go to this hotel again. Our experience at this hotel put a damper on our entire trip. This was the worst stay I have ever had.

10

Gordon

15. okt. 2024

·

Overnattede 1 nat

Great stay. The staff who was there was very friendly and knowledgeable, but they clearly needed more help for the volume of guests.

4

Ray

15. jul. 2023

·

The good: Valet staff was great. Bistro staff was great. Nice room, great location. The bad: House keeping is non existent. Front desk service was terrible. We were there for 4 nights and house keeping never cleaned the room. We had to call the front desk multiple times to just to get fresh towels and to have the trash removed. They always promised it would be there in 10 minutes but never was. We loved the hotel and location but were suprised and disappointed by how poorly it was run. Front desk staff didn't seem to care at all, we felt completely ignored. They would say what ever they could to get rid of you. Hotel really needs new management.

10

Allison

21. sep. 2025

·

Overnattede 1 nat

Great staff and service.

10

Jennifer

16. nov. 2025

·

Overnattede 1 nat

Great location. Clean, comfortable room. Staff was wonderful. Tamika was a ray of sunshine! Grateful for the warm reception and help!

10

Brenda

18. aug. 2025

·

Overnattede 1 nat

Andrea at the front desk was absolutely amazing!!

4

John

26. aug. 2025

·

Overnattede 2 nætter

Not customer friendly, poor way to check in. Cafe employee gave us the wrong information regarding closing hours for dining. Ordered take out , front desk receive it and did not call us to pickup food, we waiting , but had to check and call the desk . At check out carts for your suit case are located in the basement parking area not in the lobby, unheard of this before. I have been a marriott member for over 30 year, this is the only time that I've been very unhappy with the services John Danelon

2

Alan

7. aug. 2025

·

Overnattede 2 nætter

Negatives: Although the posted check in time is 4 pm and I assume mgmt knew how many check ins were scheduled that day, there was a line going out the front desk area and into the bar with only ONE staff person to check in guests!! Why weren’t there more staff scheduled?? Apparently the same problem occurred several days preceding our check in day according to other guests. We specifically asked for a very QUIET room as we are very light sleepers. Normally we try to get the top floor. We were assigned a room on the 3 rd floor as no top floor rooms were available according to the desk clerk although we had made our request clear at 12:30 when we arrived and requested early check in, which we didn’t get. The room directly above us sounded like elephants were staying there. We heard the sound of footsteps running back and forth across the room and thuds that sounded like kids were jumping off of the furniture starting at 6 am and not ending until 11 pm or so. Maybe you should consider not placing families with young kids in 4th floor rooms. The second day of our stay we had to request a room “refresh” at about 3 pm as it hadn’t been done before that. When we returned an hour or so later the bed was made, dirty towels were removed, but inadequate number of towels remained: 1 bath towel, no bath mat, 2 hand towels and 3 wash cloths. Generally hotels have 4 of each and 1 bath mat for two guests in my experience. Positives: Front desk staff were extremely warm and welcoming

2

Emily

13. jul. 2025

·

Overnattede 3 nætter

I recently stayed at a “high-end” Marriott in Santa Cruz, and it was one of the worst hotel experiences I’ve ever had. Don’t be fooled by the beauty or the Marriott name the service and management here were absolutely unacceptable. • There was no parking available, and I drove around for 45 minutes trying to find street parking. Nothing was available within a 3-mile radius. When I asked the front desk for help, they actually laughed at me. I pleaded for a solution and was met with total indifference. I was forced to illegally park in a residential area. Because of this, we were never able to go back to the hotel to change after my daughter’s softball tournament, and we missed getting ready for our team dinner. • The valet was extremely rude and honestly seemed under the influence I wouldn’t trust him with anything, let alone my car. This hotel should seriously consider drug testing staff. • When I arrived late at night with my teenage kids, the elevator was broken. I didn’t feel safe leaving them alone or with our luggage, and when I asked the front desk for help carrying things up to the third floor, I got a firm “No.” Meanwhile, other staff were talking about their DoorDash orders on break. No offer to help, not even after their food arrived. • Our bathroom was disgusting with unknown substances splattered on the walls, and housekeeping never came the entire stay. • When we used all our towels to clean up a leak and asked for more, they told me I had to come get them m

8

SATHEESH KUMAR

9. okt. 2024

·

Overnattede 1 nat

Terrible check-in experience, Reached on time , when I waited on the queue with my family including 2 kids, and tried to check-in around 4:45PM, the front desk staff didn't greet me instead she directly said you have to wait for sometime in the lobby to check in ( no polite just ordered me ) , I waited for sometime but the people before me or after me they all got checked in w/o any problem, then I had to ask again and she finally able to check-in. Never faced this kind of experience anywhere else.

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Lokation

Fremragende beliggenhed i gåafstand til Boardwalk og tæt på havnen og centrum. Nogle gæster bemærker dog gadestøj og et lidt slidt område i nærheden.

Relaterede gæsteanmeldelser

8

Emmie

21. jan. 2025

·

Overnattede 1 nat

Very convenient location, less than 5 minutes walk to Santa Cruz Beach Boardwalk.

8

Antonia

24. mar. 2025

·

Overnattede 2 nætter

Good hotel close to boardwalk.

10

Stacey

10. aug. 2025

·

Overnattede 5 nætter

Very close to the boardwalk. Amazing staff! Location location location

8

Tony Martin

22. jun. 2024

·

Overnattede 3 nætter

The hotel was nice. Valet service was prompt and courteous! The area seemed maybe a little dicey but everything was fine. So close to the beach! Walking distance really. Bistro/bar hours are kinda limited.

10

Marisol

8. apr. 2025

·

Overnattede 1 nat

Nice remodeled rooms. Walkable to boardwalk and restaurants.

10

Lynne

19. aug. 2023

·

Overnattede 1 nat

The Santa Cruz Courtyard By Marriott is Great!! It was a very easy walk to the Santa Cruz Beach Boardwalk which we enjoyed all weekend! We'll be looking forward to our next visit!!

10

Kristy

4. maj 2025

·

Overnattede 1 nat

Loved our stay!!! Very clean Hotel. Comfortable beds and cute room decor. Starbucks was a bonus. The best part was being one block from the boardwalk. Will definitely stay here again!!!

10

Cecilia

16. aug. 2025

·

Overnattede 2 nætter

Close to the beach

10

Susan

24. maj 2025

·

Overnattede 1 nat

Very nice, convenient location.

8

Jacqueline

5. apr. 2024

·

Overnattede 3 nætter

The rooms facing Riverside Ave. are loud due to the traffic on the main road.

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Spisning

Udvalget af spisesteder på stedet er begrænset: der er ingen gratis morgenmad og en bistro/bar med begrænsede åbningstider eller uventede lukninger; priserne kan virke høje. En Starbucks-lignende bod er praktisk, når den er åben, og nogle gæster nød morgenmaden.

Relaterede gæsteanmeldelser

8

daria

3. aug. 2025

·

Overnattede 4 nætter

The pool was tiny and not adequate for multiple families. But, the staff were amazing! Front desk and everyone involved in the cafe, from bartender to chef to baristas… awesome.

6

Amanda

31. dec. 2024

·

Overnattede 1 nat

Basically ok except for the toilet. Completely filthy behind the toilet and wall. Very disgusting. The Starbucks is never open. I’ve been 4 times and always closed. Coffee is about a five minute walk. Keep young kids close to you!

8

tom

19. aug. 2025

·

Overnattede 1 nat

No food options at the hotel. Bar and restaurant were closed Sunday when we arrived at 5 pm. Disappointed. Could hear someone walking and running around on the floor above in the early morning and could not get back to sleep. Check in staff person was very nice.

8

Reggie

26. jan. 2025

·

Overnattede 1 nat

Stayed just one night to celebrate our anniversary. The hotel is clean and centrally located. Would have been nice if the bar was open in the evening…

8

John

21. sep. 2024

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Overnattede 1 nat

A wonderful location with spacious rooms. The staff was responsive and helpful. The bistro was not open and we found the minimal breakfast offerings disappointing. The valet parking service was overwhelmed when we arrived on a busy afternoon.

8

Sal Tammy

9. apr. 2024

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Overnattede 2 nætter

The hotel is perfectly located, no car needed. Our room was very nice and spacious. The bar/restaurant has odd hours so we weren't able to use it.

10

Anthony

22. maj 2023

·

Overnattede 1 nat

This is the nicest newer hotel close to the Boardwalk. Most other hotels by the boardwalk are old. The only thing I didn’t like was the lack of a complimentary breakfast. The have some basic breakfast items but rather expensive. Also $25 to park.

6

Melanie

3. jul. 2025

·

Overnattede 3 nætter

Proximity to the boardwalk is what you’re really paying for here. Accommodations at the hotel itself were basic but fine. Food in cafe ranged from decent to bad. Hotel “store” was a glorified closet and poorly stocked. Room was clean and comfortable, but nothing about it felt extra. Refrigerator barely worked, and I didn’t bother asking for help as I’d already seen at check-in that staff were stressed and over-tasked. I call the hotel the day before our trip to tell them we’d be arriving late, and that we had an additional kid in our group. Hotel staff that answered told me he “didn’t care about any of that,” and didn’t ask for my name or reservation, so no note was taken. We arrived near midnight to a traffic jam in hotel garage. We were told the garage was full and we couldn’t park there. Hotel had no driveway either, so I asked what I was to do? I had a car full of kids and luggage, near midnight, and there’s no place to park safely while checking in? Valet suggested I try the back alley, so instead I waited while my daughter went to the front desk. Soon she ran back: if I didn’t check in NOW we might lose our room. Valet was unhappy, but I left car, kids, and luggage in the garage aisle and ran inside. Front desk confirmed overbooking due to computer error, and said we were lucky to get the last room. I felt bad for him. He ended up giving us his parking space when he clocked out. Valet stayed grumpy with me all weekend.

6

Alison

1. aug. 2025

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Overnattede 2 nætter

Poor food options and too expensive

10

Rozina

28. nov. 2024

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Overnattede 1 nat

Beautiful and clean hotel,very close to the boardwalk.Breakfast was delicious. Some of the downside is only valet parking in the parking garage at a cost. Loading and unloading on main street.No complementary coffee or tea station in lobby.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	122 US$
februar	174 US$
marts	212 US$
april	236 US$
maj	265 US$
juni	317 US$
juli	353 US$
august	293 US$
september	260 US$
oktober	218 US$
november	166 US$
december	133 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $349	17 $379
18 $149	19 $149	20 $149	21 $149	22 $149	23 $261	24
25 $154	26 $154	27 $154	28 $154	29 $154	30 $204	31 $203

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $144	2 $149	3 $149	4 $149	5 $144	6 $548	7
8 $140	9 $140	10 $140	11 $140	12 $140	13 $204	14 $305
15 $142	16 $142	17 $142	18 $142	19 $140	20 $300	21 $300
22 $169	23 $169	24 $171	25 $171	26 $223	27 $275	28 $236
29 $140	30 $140

Courtyard by Marriott Santa Cruz

Priser på Courtyard by Marriott Santa Cruz

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Lokation

Værelsesmuligheder

Suite, 1 King Bed with Sofa Bed

Værelse - 1 kingsize-seng med sovesofa - tilpasset personer med nedsat mobilitet - badekar

Værelse - 2 queensize-senge - tilpasset personer med nedsat hørelse

Værelse - 1 kingsize-seng med sovesofa - tilpasset personer med nedsat hørelse

Suite, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Værelse - 1 kingsize-seng med sovesofa - brusekabine med kørestolsadgang

Suite - 1 soveværelse

Suite - 1 soveværelse - tilpasset personer med nedsat hørelse (Roll-in Shower)

Studiolejlighed - flere senge

Suite - 1 soveværelse - tilpasset personer med nedsat hørelse

Værelse - 2 queensize-senge - tilpasset personer med nedsat mobilitet - badekar

Værelse - 1 kingsize-seng med sovesofa

Værelse - 2 queensize-senge

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