Hyatt Ziva Jardín Tropical Tenerife

US$274

/ night

Avg. for November

Hyatt Ziva Jardín Tropical Tenerife - Image 1

Hyatt Ziva Jardín Tropical Tenerife - Room

Hyatt Ziva Jardín Tropical Tenerife - View from room

Hyatt Ziva Jardín Tropical Tenerife - Reception

Prices for Hyatt Ziva Jardín Tropical Tenerife

Select dates to see prices and availability

US$274

/ night

Avg. for November

Monthly average prices

Nightly prices at Hyatt Ziva Jardín Tropical Tenerife average US$208 in the cheapest month (June) and US$331 in the most expensive month (March), based on the last 12 months.

Average nightly price at Hyatt Ziva Jardín Tropical Tenerife by month, last 12 months (USD)
Month	Average price
January	US$317
February	US$313
March	US$331
April	US$265
May	US$212
June	US$208
July	US$228
August	US$239
September	US$247
October	US$264
November	US$274
December	US$300

Most expensive: March (~US$331)

Cheapest: June (~US$208)

About this property

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a fitness center, and bicycles to rent. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Adeje? This hotel has 5597 square feet (520 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 419 air-conditioned rooms featuring minibars and LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers.

Location

Located in Adeje (Costa Adeje), Hyatt Ziva Jardín Tropical Tenerife is within a 15-minute walk of Fañabé Beach and Puerto Colon Marina. This golf hotel is 0.7 mi (1.2 km) from Siam Park and 1.9 mi (3.1 km) from Playa de las Américas.

What's nearby

Centro Comercial San Eugenio(0.2 Miles)
Tenerife Nautical Center(0.2 Miles)
La Pinta Beach(0.3 Miles)
Puerto Colon Marina(0.3 Miles)
Playa Puerto Colón(0.3 Miles)
Quirónsalud Hospital Costa Adeje(0.4 Miles)
Bobo Beach(0.5 Miles)
Water Sports Tenerife(0.6 Miles)
Torviscas Beach(0.6 Miles)
Troya Beach(0.6 Miles)
Fañabé Beach(0.6 Miles)
Siam Park(0.7 Miles)
Veronicas Strip(0.8 Miles)
Magma Art and Congress Centre(0.8 Miles)
Playa de las Américas(0.9 Miles)
Tenerife South Airport (TFS)(11.2 Miles)
La Gomera (GMZ)(50.3 Miles)
Santa Cruz de Tenerife (TFN-Tenerife North)(50.5 Miles)

Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service

Show all

Location

Gran Bretaña, s/n, San Eugenio, Adeje, Canary Islands, Spain

Centro Comercial San Eugenio (0.2 Miles)

Tenerife Nautical Center (0.2 Miles)

La Pinta Beach (0.3 Miles)

Puerto Colon Marina (0.3 Miles)

Playa Puerto Colón (0.3 Miles)

Quirónsalud Hospital Costa Adeje (0.4 Miles)

More location info

Room options

Junior Suite (Preferred Club, 3 Adults)

Room details

2 Single Beds

Sleeps 3

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Suite, Ocean View (Preferred Club, 3 Adults)

Room details

2 Single Beds

Sleeps 3

646 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Double Room Single Use, Balcony, Pool View

Room details

1 Single Bed

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Double Room Single Use, Balcony

Room details

1 Single Bed

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite (Preferred Club, 2 Adults + 1 Child)

Room details

2 Single Beds

and

1 Sofa Bed

Sleeps 2

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite, Balcony (2 Adults + 1 Child)

Room details

1 Extra-Large Double Bed

Sleeps 2

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite, Ocean View (Preferred Club)

Room details

2 Single Beds

Sleeps 2

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite, Balcony (1 Adult)

Room details

1 Single Bed

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite, Ocean View (Preferred Club, 1 Person)

Room details

1 Single Bed

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Double Room, Balcony

Room details

2 Single Beds

Sleeps 2

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 2

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite (Preferred Club, 1 Person)

Room details

1 Single Bed

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Double Room, Ocean View (Preferred Club)

Room details

2 Single Beds

Sleeps 2

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Junior Suite, Ocean View (Preferred Club, 3 Adults)

Room details

2 Single Beds

Sleeps 3

484 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Double Room Single Use, Balcony, Ocean View

Room details

1 Single Bed

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Suite (Preferred Club, 3 Adults)

Room details

2 Single Beds

Sleeps 3

646 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Room details

1 Single Bed

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 2

646 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Double Room, Balcony, Ocean View

Room details

2 Single Beds

Sleeps 2

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Suite, Ocean View (Preferred Club, 2 Adults + 2 Children)

Room details

1 Extra-Large Double Bed

and

2 Sofa Beds

Sleeps 2

646 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Double Room, Balcony, Ocean View (2 Adults + 1 Child)

Room details

2 Single Beds

Sleeps 2

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Suite, Ocean View (Preferred Club, 1 Person)

Room details

1 Extra-Large Double Bed

646 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Guest reviews of Hyatt Ziva Jardín Tropical Tenerife

8.9

Fabulous

Based on 2,553 verified reviews

Who stays here?

Business

Couple

64%

Family

20%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Dreams Jardin Tropical Resort & Spa, reviewers consistently praise the lush tropical grounds, striking architecture, friendly staff, and convenient seafront location, with many enjoying the relaxing pools, ocean-view bars, and the popular rooftop gym.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Recurring downsides include crowded sunbed areas, occasional loud live music, paid parking, and ongoing works that have closed the seafront lagoon and limited spa access at times. Room feedback is mixed: many find them spacious and comfortable with good views, while others report dated bathrooms, weak air conditioning, low lighting, or noise from plumbing and evening entertainment. Breakfast is widely praised for variety and quality, though dinner and allergen labelling receive mixed comments, especially for vegetarians. Expect a beautiful, well-located resort with strong facilities, alongside a few comfort and crowding trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lush gardens, striking architecture, relaxing pools and bars, and a popular rooftop gym stand out; the Preferred Club adds value for some. Recurring drawbacks are crowded sunbed areas, paid parking, occasional loud entertainment, and spa/lagoon closures or works.

Related guest reviews

Karin C

1 Nov 2024

Stayed 4 nights

The stay was lovely, very relaxing and helpful staff. We used the pool, the gym, the poolside snack service, buffet breakfast and sunset bar. Only challenge was that there was reconstruction going on near our room so we had some periods of ongoing drilling

colin

6 Jun 2025

Stayed 7 nights

Second stay here, I think the pool can be a bit congested but it's the only slight negative I can think of. Othere than that, an excellent hotel all round.

Matt

6 Mar 2023

Stayed 4 nights

Hotel was excellent but pool area too small, sun beds on top of each other

Peter

9 May 2023

Stayed 21 nights

Der Club Las Rocas war eine Baustelle und man konnte ihn nicht buchen. Die Hotelgäste mussten daher alle am Pool sich ein Platz suchen … war seh beengt. Warum wurde auf den gesperrten Club nicht hingewiesen? Hätten wir es gewusst, hätten wir NICHT gebucht sondern hätten ein anderes Hotel gewählt. Sie werden über diesen Missstand noch ein gesondertes Schreiben über meinen Anwalt erhalten.

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Bert

30 Nov 2022

Stayed 19,325 nights

Für mich ist das Hotel eines der Schönsten der Insel, da mir der arabische Stil und die tropische Poollandschaft besonders gut gefallen. Das Personal ist außerordentlich freundlich und hilfsbereit. Allerdings finden in der Anlage im Spa-Bereich derzeit Umbauarbeiten statt, so dass man zeitweilig auch am Pool Baulärm hat. Das SPA steht als solches momentan nicht zur Verfügung. Ein Hotelzimmer im untersten Stockwerk wurde behelfsmäßig als Massagezimmer eingerichtet, so dass Massagen weiterhin angeboten werden. Weiterhin sind die Werbefotos auf der Internetseite falsch!!! Die Poollandschaft des Hotels zwischen dem Ufer und der Uferpromenade ist dauerhaft abgesperrt, verfällt langsam und gehört wohl nicht mehr zum Hotel! Das Hotel hat somit nur einen Pool (sehr schön) und ein Planschbecken für Kleinkinder. Trotzdem kann ich das Hotel nur bestens weiterempfehlen.

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Gillian Anne

23 Mar 2025

Stayed 7 nights

The property is beautifully landscaped and maintained with the pool and outdoor lounge areas set in a tropical garden. It all makes for a quiet, relaxing and chilled-out resort feel during the daytime. In the evening, the pool area is beautifully lit with discrete uplights and lanterns. The choice, quality and variety of food available at the buffet style restaurant was excellent. Last but not least, every member of staff we met was pleasant, efficient and seemed to be genuinely happy to be working at this resort.

Susan

3 May 2024

Stayed 8 nights

Have been going to the Jardine Tropical for 10 years. Feels like being home. Main problem is the tiling area around the pool is in dire need of repairs. Children running around in bare feet worries me, otherwise perfect

Alfonsus

13 Dec 2024

Stayed 5 nights

Very nice hotel, facilities are great, pool exceptional, bar overloking the ocean, parking however is extra 15 eur/ day

jane

22 Feb 2026

Stayed 4 nights

The hotel was a lovely clam resort. All staff were extremely helpful. Rooms were quite basic and balcony small, however all of the communal spaces compensated for this. Pool area was very nice, with a nice designed area for sunbathing and swimming. Breakfast was amazing! Rooftop bar was also a highlight- so nice to chill with a cocktail watching sunset. The best area in the hotel for me though was the gym area. This was on the roof and was partially covered- getting the sea breeze and sea views was just idyllic whilst working out.

Stephen

30 Nov 2025

Stayed 7 nights

The preferred upgrade was incredible value if you use it fully. Beautiful landscaped grounds. An oasis in not the greatest of towns.

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is praised in rooms and public areas, with many describing the hotel as spotless. Some reports note bathroom mould or worn elements and occasional missed restocking, plus isolated pests near pool toilets.

Related guest reviews

Luca

14 Aug 2023

Stayed 9 nights

The cleaness

david

18 Dec 2024

Stayed 3 nights

Massive choice at breakfast. Very clean rooms.staff extremely helpful and friendly. Facilities are also very good.

Rebecca

5 Oct 2024

Stayed 6 nights

Honestly beautiful hotel, staff so friendly and helpful they couldn’t have done more for us. Rooms cleaned and beds made everyday. Very close and convenient to everything. Some cockroaches in the poolside toilets but nature can’t be helped and they were swiftly removed. Overall lovely hotel and would stay again.

Kholoud

10 Dec 2022

Stayed 9 nights

good in ways bad in another ways, it's btwn good&v good, i liked location, nice surrounded area, good AC, nice breakfast with friendly waiters, cozy bed but no wide selection of pillows just 2 options, v bad illumination in room, housekeeping needs to improve the service, amenities in toilet standard just the soap/shampoo/conditioner/lotion, don't expect anything else. towels need to upgrade. i had dinner buffet once with wide variety of food but tasteless. i had an issue with guest next door& wanted to change my room,Sara from reception showed me some rooms which i didn't like then answered me back this is what we have in unprofessional way, i didn't like her attitude ,then Gloria solved the problem in delicate professional way, thanks to her, i would like to thank as well from reception Huda/Ochacha(iam sorry if it's not correct)/a german guy who did my check in he was nice( iam sorry i don't know his name).

scott

10 Jul 2025

Stayed 5 nights

The room exceeded our expectations. Also massive thanks to the cleaners who folded our clothes each time they went in to tidy our room, it was a small but nice gesture

Ruth-Louise

30 Sept 2024

Stayed 1 night

Firstly, all the staff we saw and spoke with were lovely and very helpful. The singer at the buffet dinner was fantastic. We booked a standard room but it was much more basic than expected for the price, felt clinical like a hospital or Travelodge, very sparse, with surfaces that can be easily wiped down, chairs with plastic type cushion covers, rather than being designed for comfort, cosyness and style. The toilet seat was chipped and scratched making me wonder how it could have been cleaned hygeinically. The buffet food at dinner and breakfast was unfortunately very, very poor. Most of what we tried was tasteless and over-chewy/greasy, with much of it having the same blandness & texture. There were lots of attractive-looking desserts but again mostly tasteless, chewy & sugary/sickly. The fruit was a good variety but sadly much was over-ripe and fizzy. Don't stay here if you are veggie or vegan, there is very little besides the bare basics for veggies and vegans, with nearly all dishes and salads having dairy/eggs meat/fish mixed in. The food & allergen labelling was really poor and there was lots of cross-contamination happening with people using the same utensils between dishes incl meats. Lots of waste sadly generated by people leaving tasteless food on their plates. Lots of ultra-processed foods and drinks on offer. Some cockroaches by the pool/dinner area. Sunbeds looked grubby & packed in like sardines. The pool looked pretty but grounds felt a little rundown.

Colin Leslie

18 Sept 2024

Stayed 7 nights

Spotless hotel , great staff , food was fantastic.a nice relaxing hotel

Nadine

2 Nov 2025

Stayed 6 nights

The rooms were lovely and clean. The

Jean

17 Jan 2026

Stayed 4 nights

The exterior and pool are great. Breakfast was a bit disappointing as I saw many reviews mentioning it's good and the hotel boasts as one of their features. Location is good. I was not happy with the room we got - outdated, mainly bathroom was not in good condition, damp, moulded. Once one staff didn't even knock the door and came into our bedroom, which was shocking. I complained about the bathroom condition, they moved us to another room, which was better than the first room. Shower was fine but the basin still had mould. Some staff were friendly but not all of them. Overall, I was not too happy during the stay. Hopefully they improve their room condition and services.

Stephanie

11 Nov 2025

Stayed 4 nights

This hotel, the whole experience was amazing. The staff were welcoming, attentive and so helpful. The rooms were so clean, fresh modern deco and the touch of the fresh flower in the bathroom was special. The food, the po, the breakfast, the sunsets…. I shall be dreaming about this place for a long time.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable with good views to fairly basic or dated, with some small balconies and limited lighting. Recurring issues include weak air conditioning and occasional noise from plumbing or entertainment.

Related guest reviews

Aaliyah

13 Jun 2025

Stayed 3 nights

Highly recommend. Just enjoyed a stay here myself with 2 female friends. We felt safe and well accommodated. The rooms were bigger than expected and the pictures do not do justice to how beautiful the resort is. Helpful and friendly staff and great location. Would definitely stay here again.

Jonathan

25 Sept 2025

Stayed 4 nights

A beautiful resort with incredibly attentive, and helpful staff. The only possible crituque is that our air con wasnt very powerful, however i struggle to find any orher fault. A fantastic property that i would definitly revist!

Natasha

12 Aug 2025

Stayed 7 nights

We had a wonderful stay at this hotel. The room was spacious, clean and the beds were so comfortable. Food at the buffet for breakfast and dinner was amazing and we also ate at the Trattoria which was the best Italian food we'd had outside of Italy! I had a brilliant massage at the spa in the open air gym overlooking the sea - it was just perfect! Staff were super helpful and welcoming - really couldn't fault anything about our stay here.

Peter

17 Feb 2023

Stayed 7 nights

This was our second visit to jardin tropical. It was just as lovely as we remembered. It's very conveniently located on the promenade so there are plenty of restaurant choices within a five minute walk. When we visited the salt water lagoon on the sea front was closed. There was no mention of this on the website or any of the emails we received prior to our stay. This was my favourite swimming pool of the two so I was disappointed. Building work appears to be going on but we're unsure what was happening. I recommend you bring something to tie the beds together if you're a couple. They're two singles pushed together. Even turning over in the night and they would move on the tile floor and create a lot of noise. The sinks in the bathrooms are ridiculous, too high, small and impractical. Overall we had a lovely time and everything you need can be found in the hotel or very close by.

Ryan

25 May 2025

Stayed 3 nights

Lovely looking hotel in a great location with lovely views, but does not have air con. It’s basically a blower/fan and is falsely advertised as air con. You can only control the speed 0/1/2/3 and it has no power at all, you can buy a better fan from the alehop shop for 10 euros. My room was boiling and barely slept for my entire visit. Was tossing and turning constantly. They offered me another room which also had poor air con. So if like me and you really like having a cold room/air con then avoid this hotel. If you don’t care about being hot in a room then you’ll love it it’s a lovely hotel. While not being able to sleep i found many other reviews of the same nature. I usually check out reviews but this one time I didn’t due to the look of the hotel.

jane

22 Feb 2026

Stayed 4 nights

Stephanie

19 Oct 2025

Stayed 8 nights

Grosses und sauberes Zimmer, freundliches Personal, grosse Auswahl bei der Bar und Restaurants. Alles sehr fein und frisch. Das Hotel ist zentral gelegen und in der Nähe vom Strand. Ausserdem ist das Siam Park nur 10-15 min zu Fuss entfernt.

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Brian

6 May 2024

Stayed 6 nights

The property is very well appointed and everything is kept very clean and in good condition. The downside is that the room we had very noisy plumbing running through it and the noise from the room above was intrusive.

Tisha

18 Jun 2023

Stayed 4 nights

Great for a solo getaway if you just want to rest and relax! Definitely request a room with an ocean view, spectacular sunsets!

Alison

5 Dec 2022

Stayed 19,330 nights

That photo was the view from our room! Beautifully clean lovely staff. I would have liked a later checkout and was happy to pay but unfortunately the room was already booked for someone coming in. But still fabulous facility and an amazing view as you can see!

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AI-generated summary based on recent guest reviews

Service

Most guests describe staff as friendly, welcoming, and helpful across the hotel. Some experienced brusque interactions, slow or inconsistent responses, or limited information at check-in.

Related guest reviews

Antonia

20 Jul 2025

Stayed 7 nights

We stayed as a single parent with a child. Highlights: - The hotel was exceptionally clean and well maintained. The gardens and planting were beautiful and a lot of work went into maintenance. - The food was very good – on par with Four Seasons and Constance Hotels. The breakfast buffet choice was enormous and exceptionally good quality with freshly made food and fresh fruits available. The lunch and dinners were exceptional with a range of choice from chips and burgers to local Tenerife cuisine, salads, fresh vegetables etc. The menus catered to all tastes. - The cocktails were good quality and well priced – €9 for a mojito for example - The hotel’s design and pool were both brilliant. You could see the architect had tried to balance a very large hotel with the feeling of something more boutique and interesting. Lots of quirky spaces and interesting details to look at made the hotel feel more personable. Areas to note: - The staff were fairly brusque. We were told off immediately on arrival for parking our car in the wrong place for example. We arrived 15 minutes late for our dinner reservation and again were told off. We were never asked how our day had been or had a “good morning” or smile from anyone. While staff were smiley and jokey with each other this was never reflected with guests at all – our experience was not uncommon. This was most apparent with the front of house staff who were also often scrolling on their phones. It felt like it needed a good gas experien

Gillian Anne

23 Mar 2025

Stayed 7 nights

Margaret Fuentes

8 Oct 2024

Stayed 6 nights

Loved Dreams Great service Prompt action when issues occurred Received compensation wine Would recommend to friends and family Hope to come back

Yoshiko

29 Jan 2025

Stayed 7 nights

Pros: • Stunning architecture with a white exterior and exotic dome-shaped roofs. The hotel features plenty of balconies, terraces, and bars, perfect for relaxing with your favorite drink. • A relaxing and enjoyable poolside experience. • Excellent breakfast with a wide variety of high-quality food. • Fantastic location surrounded by numerous bars and tapas restaurants. Cons: • Insufficient information provided during check-in, such as the WiFi password and details about breakfast timing and location. • Housekeeping services were often delayed, usually arriving around 2 PM, which was inconvenient. Additionally, coffee sachets and creamers were frequently not restocked. • Unstable WiFi, particularly at the poolside, balconies, and terraces. • Shower amenities, like the body soap and hair conditioner, were in pump bottles that didn’t function properly. We stayed at this hotel in January 2019, and the service was noticeably better back then. While we still love the hotel’s atmosphere and the high-quality breakfast, the service now requires significant improvement.

Michael

4 Dec 2022

Stayed 19,329 nights

I enjoyed staying at the property. However, I had an incident in front of the main hotel entrance, and my knee was injured, and no one of the hotel staff came to help, even though they saw me falling and lying on the floor. I was so shocked and disappointed that no one cared to come and help me.

Duraiya

5 Feb 2026

Stayed 4 nights

We arrived at the hotel and car parking was not available. We had to pay for it. Surely clients staying at the hotel should have free parking. One night daughter was cold so rang the receptionist for a blanket the receptionist was really rude on the phone and said they did not have any. Surely the size of the hotel would have spare. The rooms did not have efficient light so had to ask for a lamp. Will not be going there again. We had booked not one room but two but both rooms were the same. The windows were small so not enough daylight would come through. We asked for tea bags and mugs they arrived when we went bed.

Siobhan

17 Apr 2025

Stayed 3 nights

Wonderful hotel, we had a fabulous stay….would highly recommend. The staff are amazing, so friendly and kind. We definitely be coming back in the future.

Stephanie

19 Oct 2025

Stayed 8 nights

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Rachel

6 Mar 2023

Stayed 3 nights

Beautiful hotel in a great location. The only let down is the service - aggressive staff, no drinks service in the VIP area and no responses to emails about spa bookings

Theresa

25 Feb 2026

Stayed 7 nights

Staff very friendly - great location. Best pina coladas.

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AI-generated summary based on recent guest reviews

Location

Seafront, walkable location close to beaches, restaurants, and Siam Park earns frequent praise. A few note the immediate town is less charming.

Related guest reviews

Aaliyah

13 Jun 2025

Stayed 3 nights

Tareck

6 Aug 2024

Stayed 1 night

Very nice hotel - area around not very inviting

Takashi

10 Aug 2025

Stayed 4 nights

Location is convenient and facility is very nice. Moreover staff is very kind.

Hugh

11 Jul 2025

Stayed 9 nights

Excellent hotel in excellent location. 4th visit never disappointed

ALEXANDER CHRISTOPHER

2 Dec 2023

Stayed 4 nights

Good location for everything: buses, scuba diving, beaches and more

Nicholas Leslie

18 Sept 2025

Stayed 7 nights

This is the 2nd time we have stayed at this hotel having also stayed for a week last year in Sept too. We had a brilliant experience first time and equally as good this time too. We absolutely love staying at this hotel and would highly recommend it. The breakfast is delicious with everything you can think of to eat, so much choice !! The pool is lovely and the staff so friendly and helpful. The location of the hotel is so good being right on the sea front close to lovely restaurants, bars, beach etc and just a 10 min walk away from the brilliant Siam Park that you must go to as it’s fantastic !! As I’ve already said we highly recommend the Dreams Jardín and will definitely be coming back next year !! Love it !!!

Ashley

22 Jan 2025

Stayed 4 nights

The hotel and property was very nice. We stayed for four nights. Check in and check out was smooth. We rented a car while here and the parking was good no problems with that. The restaurant options were good although I would not recommend an all inclusive package for this. We got the all inclusive package and although it included food and drinks, it seemed that you would get better service if you did not have the all inclusive option for food. There was a menu for all inclusive and personally the food that was not on that menu looked better. The environment was very relaxing; mostly older people and very few children were there, which was honestly so nice. We paid for a couples spa option, it was okay, I don’t think I would recommend doing it. If you’re traveling here and need to do work or school online, the wifi was good enough to be able to do that. I had a few classes and the wifi did not cut out at all even with three devices connected. I recommend this hotel. It’s in a very walkable area. Everything you need is a short walk away. The beach is a short walk down. We did not use the pool but it looked very nice. Housekeeping came by every day, the cleaning was good.

Stephanie

19 Oct 2025

Stayed 8 nights

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Stephen

30 Nov 2025

Stayed 7 nights

The preferred upgrade was incredible value if you use it fully. Beautiful landscaped grounds. An oasis in not the greatest of towns.

Riley

21 Oct 2025

Stayed 4 nights

Genuinely fantastic hotel. Great food, great room, great cocktails, and friendly service. A genuine oasis and a short walk to a number of beautiful beaches

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted for its range and quality, and many enjoyed the on-site restaurants and cocktails. Dinner quality and allergen/vegetarian labelling are mixed, and some found à la carte or all-inclusive arrangements uneven or costly.

Related guest reviews

Sergio

27 Nov 2025

Stayed 4 nights

The dinner options were healthy and had variety; food quality was premium.

Olivier

25 Apr 2023

Stayed 5 nights

Beautiful hotel, restaurants and pool right next to the ocean. The outdoor gym is a great experience. Breakfast and evening buffets are really good. Would definitely return here.

Mark

27 Jan 2025

Stayed 6 nights

Staff were all superb. But overall the hotel is disappointing. In particular, the food (other than at breakfast) was mediocre and uninspired.

17 Dec 2024

Stayed 2 nights

Very smart and relaxing hotel, food to a high standard (hard to find better places to eat nearby). Entertainment also great. Complementary prosecco on arrival was a nice touch too. Second stay for me.

Gillian Anne

23 Mar 2025

Stayed 7 nights

JUAN ANGEL MARTIN

12 Jun 2023

Stayed 4 nights

Un hotel muy bonito. El personal muy amable y servicial. El buffet del desayuno fenomenal. No tanto el de la cena.

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jane

22 Feb 2026

Stayed 4 nights

Ruth-Louise

30 Sept 2024

Stayed 1 night

Jean

17 Jan 2024

Stayed 5 nights

We were blown away by our first trip to Tenerife and just got lucky I guess to stay here. Couldn’t have been happier. Next time may even go half board as the food at the hotel was as good or better than the individual restaurants.

Aniko

17 Sept 2023

Stayed 6 nights

The food ingredients were not marked. There were no smoking & no e-cigarette signs around the pool (but the lifeguards did ask the smokers to leave the pool area. ) Otherwise all very clean, nice area, safe location.

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AI-generated summary based on recent guest reviews

Vanessa

2 weeks ago

Stayed 7 nights

We loved the hotel, really beautiful surroundings and loved the food and entertainment

Louise

26 Aug 2026

Stayed 9 nights

We enjoyed our stay during our Honeymoon at Hyatt Ziva Jardin Tropical Resort! We were welcomed by smiling and accommodating staff, ate good food and lounged by the pool. The breakfast was good with a good range of choices. The hotel was spotless and the drinks were refreshing! The best part was the amazing views we had and the service from the staff. We hope to be back in the future!

Ali

17 Aug 2026

Stayed 4 nights

We had an absolutely wonderful stay at Hyatt Ziva Jardín Tropical. What stood out most was the exceptional service — every member of staff we met was warm, friendly, attentive, and genuinely made us feel welcome. The hotel and grounds are beautiful, the atmosphere is relaxing, and the location in Tenerife is fantastic. Everything exceeded our expectations, from the facilities and cleanliness to the food and overall experience. A truly memorable holiday, and we would happily return and recommend it to friends and family!

Yashar

29 Jun 2026

Stayed 5 nights

If you book this hotel, make sure you choose the “Preferred Club” option. The location is excellent, and the hotel itself is nice and cozy. The pool is not very large, but it is big enough. The staff were great, except for one person who ruined an entire evening for us, I am not exaggerating! I still cannot believe someone could act so unprofessionally. There is no private hotel beach area, There is no beach access directly to the beach, so if access to the beach is important to you, I would not recommend booking this hotel. Although I booked the Preferred Club option, the bathroom was very outdated. We raised this on the second day, and the staff kindly offered us another room, but it did not feel worth the effort to move. The bed was very comfortable, and the air conditioning in the room worked very well.

Charmaine

22 Jun 2026

Stayed 7 nights

We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough. From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing. We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special. Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week. The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort. The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded. What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hyatt Ziva Jardín Tropical Tenerife

Is parking available at the property?

Self parking is available on-site for a fee of EUR 15 per day. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 14 for adults and EUR 10 for children. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of EUR 50 per pet, per night. Service animals are exempt from fees. Guests should contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 12:00 PM. Late check-out is available for a fee, subject to availability. Early check-in requests can be made but are not guaranteed.

Is there an airport shuttle service available?

Airport shuttle services are available, but specific pricing details are not provided. Guests can arrange the transfer by contacting the property directly.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Costa Adeje, just a 4-minute drive from Siam Park and 6 minutes from Fañabé Beach. It is approximately 1.9 miles from Playa de las Américas and 2 miles from Las Vistas Beach, with several attractions within walking distance.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including a heated pool and a children's pool. The pools are operational seasonally, providing a refreshing experience for guests.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 2 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

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Instant AI responses are based on hotel information

Considering this hotel for your San Eugenio trip?

What do room rates generally look like at Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife?

Over the next 60–90 days, room rates at Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife typically average around US$274 a night for two guests, ranging from US$225 to US$2,378.

When is the quietest time to visit Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife?

The quietest period at Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife is in May, when demand is at its lowest; October is the busiest month for visitors.

Which month is the cheapest to stay at Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife?

June is the least expensive month to stay at Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife, averaging US$222 a night; March is the most expensive at US$353. June’s lower rates occur even though May is the quietest month for visitors.

What is the area like around Hyatt Ziva Jardín Tropical Tenerife in Santa Cruz de Tenerife?

Hyatt Ziva Jardín Tropical Tenerife is located in Santa Cruz de Tenerife near beaches and marinas—Playa Puerto Colón, Puerto Colon Marina and Torviscas Beach are all nearby—making it a good choice for beach and family holidays. The hotel also appeals to couples and families and is near attractions like Siam Park and the Magma Art and Congress Centre.

How do rates at Hyatt Ziva Jardín Tropical Tenerife compare with nearby hotels in San Eugenio?

Hyatt Ziva Jardín Tropical Tenerife is cheaper than 13 of 18 comparable hotels nearby, with a typical median of US$278 a night versus approximately US$301 for its competitors.

How does the nightly price at Hyatt Ziva Jardín Tropical Tenerife in San Eugenio compare to recent weeks?

The current price at Hyatt Ziva Jardín Tropical Tenerife in San Eugenio is US$308 per night for 2 guests, which is high for this hotel: about 10% above its US$278 average over the last 60 days. Most nights over that period fell between US$241 and US$1,079.

Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $395
8 $333	9 $309	10	11 $315	12 $307	13 $306	14 $308
15 $307	16 $310	17 $310	18 $309	19 $310	20	21 $295
22	23	24	25 $239	26 $239	27	28
29 $239	30 $239

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in .

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.

Business details

Property registration number H38-4-0000239

Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
Self parking fee: EUR 15 per day
Pet fee: EUR 55 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
		1 $241	2 $241	3 $241	4	5
6 $240	7 $241	8 $240	9 $240	10 $237	11	12
13 $235	14 $241	15 $240	16 $240	17 $240	18	19
20 $240	21 $268	22 $268	23 $268	24 $547	25	26
27 $547	28	29	30	31