OK Hotel

Door leading into the hotel from the outside was not secure. Several people went in and out without using a key. Website stayed a refrigerator and microwave was in the room, but was not there. I asked for my money to be returned due to the unsafe issues but refund was refused. I paid in advance, but when I got there had to pay additional fees for pets and a hotel fee that was not disclosed on the web site or at booking. Very upset that I cannot get my money back. Pet fees and hotel fees were said to be refunded. Not sure yet, but two night hotel stay was not refunded. Fire Marshall needs to be notified of the state of this hotel and Expedia should not book it

No hand towels or wash cloths. No waste receptacles in room. No facial tissue in room. No water in swimming pool. Outside door would not lock.

I never went into the room. After checking in and driving to where my room was there were two 98lb crackheads fighting in the parking lot. And if that wasn't bad enough a guy was sleeping in front of one entrance and there were two derelict vehicles in the lot. I just got the hell out of there and told the front desk I wanted my money back and he said I needed to go thru Hotels.com to get my money back. I'm thinking you can keep the money and I'll just delete your app from my phone and use Expedia! Oh and the pool was empty.

It was a smelly discusting, very insecured areas, security doors all wide open, dogs everywhere

It is not featured as the website indicates. There is no pool. No Breakfast. Awful smell in the halls and rooms. Did not stay one night left to find a new hotel.

Nasty, noisy, not what’s on their booking site. False advertising. The pictures are old. The pool is permanently closed!! Not happy

This place is absolutely disgusting and covered in bugs. The pictures are decieving. The pool is tore up and there is no food. The ac doesnt work well and the hallways stink. Its full of transients and the staff act like they dont ubderstand. I checked in and then checked eight out within 10 minutes. Noone should ever stay here. It is a major health risk.

They added charges. They didn't have a single ice maker that worked. I had to request towels. No waste can.

Theres no continental breakfast, the hallways are dirty, un savory characters around at all hours. My neighbors were up all night smoking drugs and being loud. One cable chennel or maybe my tv just didn't work. Lights flickering. Plus an extra $20 security deposit was required at check in, not worth any of what was paid at all.

Management not available at night. No remote for TV no towels no bedspread just sheet cover, cockroach s and there was a panel in our room that u could see wiring but also down to the floor beneath w no lock or anything. No phone in room people sleeping in hall , they use old photos but pool is scary out of commission can't even hang out in the pool area.

Woke up to Roaches in my bed

This property looks nice in the pictures, it's anything but. There were roaches, stains on the bedding, black mold in the bathroom. And there's no one in the office all night and they don't come back till 10 am. Literal crackheads walking around the hallways tweeking. When i called after i left to speak to a manager i was told the manager wasn't there and would return in 1-2 weeks. When i asked for they're name so i know who to speak to i was told they couldn't give me their information and then was hung up on. Honestly the place is a health hazard and I'm shocked that the health department hasn't shut them down. Would love a refund from them at this point cause it was that bad!

Whole place smells like cigarettes plus it was dirty asf! Nothing like what’s shown in the pictures.

Absolutely disgusting. Doors wouldn’t shut all the way. The smell of the hallway and the room itself was god awful. We walked in the room and immediately left and went to another hotel.

Did not sleep at all. Property was infested with bedbugs and roaches. Also did not have a blanket only a sheet. Shower curtain was broken. Sliding door wouldn’t lock. Terrible stay.

This was the nastiest place i ever been to, since i got into the room there was roaches on the floor, mold on the bathrooms wall, bed bugs on the bed and smelled so bad.. the guy who was at the desk was really nice helped me with everything but i don't recommend this for your own health... i went to another hotel instead

Nasty no towels no blanket piss smell all the way down hall wall no tv remote. Stay away from this place

Terrible service, the stairs stinked. There was bugs everywhere.

Roach infested

The blood splatter on the wall was a unique experience. I have pictures to back it up. Multiple doors were obviously broken into or kicked in. The fire alarm in room 207 was disconnected from the wall, without batteries. The cabinets were broken, everything had a distinct stench.

It doesn't have hot water, it smelled horrible, there were cockroaches in the room, it's the worst hotel I've ever stayed in in my life.

Could not get my deposit returned to me. Attempted 3 different times and kept getting the run around. Initially upon checking in I was given a room that appeared to be rented already because there were clothes and duty towels. After switching rooms the room I was given did not have a phone, no comforter on the bed, and looked like it hasn't been cleaned in a minute. Bugs also present. Stay away!

Though we had already paid we still had to pay an unexpected $20 deposit. Upon entering our rooms we found no towels or washcloths in either rooms and none were delivered or given by front desk. No phone service offered as there were no phones in the rooms. After trying to turn the TV on we found that the TV service box had been taken out of the room and even though the front desk was informed nothing was done to remedy the situation. Only had sheets and pillows on the bed. No blankets were offered.

The rooms look nothing like the photos shown here. They are outdated and lack the basic amenities. I was in a room with a faulty toilet for 3 days. It would not flush. I asked multiple times for assistance and on the third day someone finally came. After they “fixed” it, the toilet ran all the remainder of my stay. The hallways had a smell about them and the other guest were often very loud. The staff was nice enough, but please do not be deceived by the pictures on this site. The hotel does not look like this at all. The signage says “Lincoln express” not OK hotel. If you need a place to rest your head, it will do. But it is not an enjoyable place

Ghetto. Very dirty. Doors to enter the property barely worked with the key card. Trash everywhere in the halls, stairwells, and around the perimeter of the building. Though the front desk lady was very pleasant. Many of the other guest were screaming and yelling and children running around. There was no lock on the room door. The blankets on the bed had multiple cigarette burns and unknown stains. Tv didn’t work and pretty sure the remote wasn’t the correct one for the tv anyway. Phone in the room wouldn’t make calls but would light up. The whole place had a weird unpleasant Oder. My sister and I did not feel safe or comfortable here. We will never do this again.

It has the possibility of being a very good motel. Front desk was not trained. Check in took l most twenty minutes due to not being trained well. They require a $20.00 dollar deposit and fail to inform you that the office will not be open until 9:00 a m Room was very nice. The pool will be beautiful when finished. Under better management I would love to stay here again.

The bed was very comfortable, had a clean bathroom\xa0with\xa0a\xa0tub.

Totally exceeded my expectations for the price. Nice large room with beautiful view of the sunrise.

The beds were so comfy!! Slept like a baby and the staff was so friendly! Would definitely\xa0stay\xa0again.

This property had no hot water it was barley warm I had t change rooms cause the tv wouldn’t plug up and then when I changed rooms the peep hole in the door had tissue in it it only had 1 lock on the door. The fire alarm went off in the middle of the night and was on for 15min or more. I was not happy at all mouse traps with mice on them outside and dog poop outside around the room parking lot

Upon my arrival the check in the worker was coming out the door getting into his car I told him that I come to check in he stated that he has something else to do he did not have time and he proceeded to get into his vehicle and he left I waited on him for an hour to return which he never did I got dropped off I was stuck in the parking lot

The front desk is always so hellful. They make sure your room is taken care, and all your questions and problems are addressed accordingly.

Room next door was fighting and had loud music all night. Front desk closed so couldnt get anything done about it. Wemt to check out next morning and get my deposit back (which was not informed about till checking in) and office was closed and didmt open till nine. I was leaving at 8 am and was locked. Terrible stay wouldnt recommend.

The room I got didn’t have a working shower, no towels or wash cloths. Attendant said he would switch room after I returned but was no where to be found when I returned. Turns out no one is at the counter after 9pm if not earlier. Very poor experience overall.

They said they were open 24 seven and they had closed at midnight

That security guard guy who I assume he claims was hired in is extremely rude and unprofessional he approaches my car mind you I just watched him next-door helping close up a parking lot when I went to go to the store and when I came back from the store, approaches my vehicle, very rudely and really demanding for my room number. Car. I have my purse in my hand, so I kind of questioned it tightly because I don’t know who an large size gentleman approaching me that I never saw before asking for my room number which made me uncomfortable so I said well why would I give you that and he said well you won’t get into the room and I said why would that not happen because I’ve been here for almost 2 months. He proceeds to stay as a security guard and I said OK. Well, your security guard asked the two people that just arrived in the parking lot as well for their information and I’ll gladly give you my ID and they should have my room number because he will still make me uncomfortable so he proceeds to call the police mind you if your security guard, you should approach me at the door and not in my car, which was a half a mile away from the door, cause I never park in front of the door always park in front of my room so I can see my vehicle because of the area that we live in. Again, I asked the following people that was approaching the door for their information or who they was visiting. they say who they’re visiting in their name so I get my ID he says my room name and number aloud

Went out for a smoke then my card wouldn't work to get back inside. Nobody at the front desk nobody to call. I ended up sleeping on the ground outside until somebody came to the front desk the next morning at 9:00 a.m. Worst hotel experience of my life.

Book the hotel after 18+ hours there was no one in the office accepting check ins.

Front office staff are awesome great for pricing

Very clean feels safe. Staff is welcoming and attentive. I would most definitely stay here again and recommend to my friends\xa0and\xa0family

Real quiet but far away

The associates was great friendly and understanding. However, a lot of homeless people are around and in the hotel (not as a guest) and one actually told us how to get to our room. When walking to our room 233 women we passing by talking about bringing door to a friend at the hotel. It seemed as those many guest actually lived there. When we walked into the room the bed was not made, there was a big bag of trash left in the room. The entire building smelled of trash, smoke, and filth.We did not feel safe. The associate understood and refunded us.

The way it was built is unique..I don't like that it's far out

I like the coffee shop.I don't like how far out it is

First we missed the turn because we were looking for OK Hotel, its actually called Lincoln Inn Express. We confirmed with the front desk of the hotel name. While we were being checked in, some random female (borderline transient) came into the lobby crying to whoever she was talking to loudly on the phone about being kicked out and needing a place to stay. She was driven there by a sketchy male person, he waited by the door. As we drove around to the back of the building to get to our room. The back parking lot looked abandoned. The entire back of the hotel faced this parking lot. The most random things were placed on the balaconies for a hotel (it looked like an apartment complex from the hood). One of the sliding doors was shattered as if it was shot out. We never made it to our room. The place did not look safe to park our vehicle let alone stay there, so we left. Unfortuntaly Hotels.com could not refund our monies, after we explained how unsafe we felt not only stay there but to go back to office for a refund. Hotels.com. OK Hotel refused to refund us, so we are out all our monies for that stay. I later read the reviews, I wish I had read before booking. We would have been safer staying in our vehicle at a rest area/stop or even a random parking lot. The people that descibed the rooms I don't doubt they are exaggerating. As for the people that left a review above 1 star or above 2/10, good GOD, I'd hate to know what your standards are or what your house looks like

No sign that said OK Hotel. Shoddy exterior and sketchy characters hanging around outside day and night. Did not feel safe as a solo, female traveler. Hallways smelled of cigarettes, mold. Saw a bug crawling across the floor of my room. Towel used to step on looks like it was used as a cleaning rag then left there. Entrance doors were not locked at night so anyone could walk in Terrible front desk staff. Checking in, I wasn't given a wifi password. Checking out, I told her about the bug and put the towel in front of her. Didn't seem too concerned. Avoid at all cost! Wasn't worth the $50

Lots of sketchy people around. Loud people in the hallway. Cockroaches crawling on the walls.

It was horrible. The place was unsafe and unsanitary. To start the place looked nothing like the pictures and the name had changed. The place looked extremely run down as if it was closing. It smelled bad and there were stains and trash all over the place. People followed us as we walked towards our room, lingering and just watching everything we did. we walked past our room just in case because something seemed off. They followed us and stayed at a distance, but continued to follow. We are in the military, and everything seemed off. We checked out right away.

It was a smelly discusting, very insecured areas, security doors all wide open, dogs everywhere

This place is absolutely disgusting and covered in bugs. The pictures are decieving. The pool is tore up and there is no food. The ac doesnt work well and the hallways stink. Its full of transients and the staff act like they dont ubderstand. I checked in and then checked eight out within 10 minutes. Noone should ever stay here. It is a major health risk.

I normally do not do reviews however I feel this one is needed…this place just feels unsafe. Smelled like all kinds of smoke. Dirty floors. NO covers only a sheet and it had cigarette hole in it. There wasn’t toilet paper in the bathroom and only one towel. They advertise lots of amenities they do not have. There wasn’t breakfast provided, the pool was completely closed off and not in usable condition, they had a TV in room however there was no remote and when I did use buttons to turn on the tv NO channels. This place seams more like a place people actually live in.

I like the coffee shop.I don't like how far out it is

ROACHES EVERYWHERE Walls cracking, dirty bathrooms, no vending, no ice, no breakfast, no hair dryer, no chairs in the room....the office isnt available 24/7 like the info says. They dont even open back up til 9am

It is not featured as the website indicates. There is no pool. No Breakfast. Awful smell in the halls and rooms. Did not stay one night left to find a new hotel.

This place is absolutely disgusting and covered in bugs. The pictures are decieving. The pool is tore up and there is no food. The ac doesnt work well and the hallways stink. Its full of transients and the staff act like they dont ubderstand. I checked in and then checked eight out within 10 minutes. Noone should ever stay here. It is a major health risk.

Extremely rude when I checked in. When I booked online a complimentary breakfast was one of the anonymity it is 8:45 and I have yet to see any continental breakfast

Theres no continental breakfast, the hallways are dirty, un savory characters around at all hours. My neighbors were up all night smoking drugs and being loud. One cable chennel or maybe my tv just didn't work. Lights flickering. Plus an extra $20 security deposit was required at check in, not worth any of what was paid at all.