The elevator was not working no one was around to help us access stairs. The check in was on opposite side of highway and no staff at the other location we were put in. Other guests had people in their rooms that could come eventually open the the side stairwell where our cards didn't work to gain access . The number we had to contact on our card pamphlet was a 1-80 for booking only and no person to help. We had to lug up all our stuff four flights in extreme heat warning, no ac in hallways. So yucky. We wete given 10% off at the restaurants for our stay which wasn't applied. The grounds and elevator, once working were very dirty and not cared for. Needless to say will not recommend or ever stay again.
The elevator was not working no one was around to help us access stairs. The check in was on opposite side of highway and no staff at the other location we were put in. Other guests had people in their rooms that could come eventually open the the side stairwell where our cards didn't work to gain access . The number we had to contact on our card pamphlet was a 1-80 for booking only and no person to help. We had to lug up all our stuff four flights in extreme heat warning, no ac in hallways. So yucky. We wete given 10% off at the restaurants for our stay which wasn't applied. The grounds and elevator, once working were very dirty and not cared for. Needless to say will not recommend or ever stay again.