波恩特奧蘭多羅森飯店

It was great. The only major problem was the walk from the garage to the front desk which I had to do numerous times. It is a very long walk which was hard on me.

A+ Experience. Clean rooms, excellent service, and an unbeatable location—directly across the street from shopping and restaurants, and just one block from the Orlando Conference Center bus stop. The bar was upbeat and lively late into the evening. I highly recommend this hotel for any business traveler or family.

Big property with great amenities! The door locks are tricky but that was our only issue! They even have a scale for your luggage in the lobby and Starbucks!

Nice large older hotel, walkable to restaurants good pool areas and facilities. Staff always friendly a great hotel for international tourists

Stayed for a universal studios vacation and family time. I love the fact that there is a shuttle included with stay to get us to and from universal. They also offer a Disney shuttle for a fee. The hotel is in a prime spot with icon park in walking distance. For the calmer days away from the big theme parks. The Buffet dining hall located in the hotel was amazing. They might as well include the price of buffet with stay cuz we were there everyday!!! They have a small bar and grill that offers happy hour so a great way for adults to get some time in while the kids are napping. And the little bite store and gift shop inside the hotel was a great touch as well. Only down side was our bathroom wasn't that clean when we arrived, mainly the tub. But I travel with cleaner anyway since COVID, so I cleaned the bathroom and after that we were good to go. Also the park they have on location was closed during our stay due to maintenance. My son was hoping to get some time in the park but maybe next time.

Great area for tourists. Very good, reasonble price for a quality hotel. 3 pools and plenty of entertainment if you want to hang out for a day at the hotel. Used the shuttle to Epic Universe and it was great. Right on time both ways and FREE!!

Very friendly staff. 3 pools. Plenty of restaurant and food on site plus walking distance to several others on International Drive. Nice rooms. Very quiet vv

Very friendly staff. Excellent breakfast buffet. 24 hours convenience store right in the lobby.

Everything very good except the new charge for parking is not acceptable most likely change hotels because of this

New *$10/night parking

Had a Silver fish in my med so wasnt comfortable with the cleaning level! I literary had a nightmare about a room full of bugs 🐛 😑

Horrible bed, pillows extremely high and small size, like a ball. Carpete all stained. Shower with weak and warm water, not hot. Only 1 soap for 3 people. Toilet cover also stained. The only good is location.

My complaint is about the sheets and towels!! The smell of the sheets gives the impression that they have been used and not changed. The smell is horrible. The smell of the towels was also horrible and they are of very poor quality. I think the hotel should have a little more respect for its customers and have better quality sheets and towels.

The pool was warm and dirty. Found hair in my tub. The toilet was clogged.

The staff was really friendly, the room was spotless, and the location was perfect! Would definitely stay here again on a future trip.

Toilet was dirty in some areas, I had to clean it.

Clean comfortable room. Great check in. Front desk staff very friendly!

There was roaches in the room

The first room SMELLED so bad it was nauseating. Feet, bum, its was just foul, there was hair in the tub, the toilet wasn't cleaned -- there was a black ring in the toilet. But the smell was disgusting. I had the air conditioning blasting at 65 and that didn't help. The front desk was no help -- then I later went down there and spoke to Ivonna and she was a great help.

The pool is very dirty and the elevator smells like urine

Aside from the looks of the property the room I got really disappointed me. We heard the music from “the pointe” ALL night long. Then the parking in that corner was terrible. Also if you decided to look for parking a little closer and there wasn’t any then you had to go completely around since it’s all one way and re-enter the parking lot. Some spots had cones to block them off, didn’t understand what that was about but gave them the benefit of doubt since staff passed in golf carts and didn’t remove them. Refrigerator might need some work too, it wasn’t cooling too well but when I found out I was already checking out.

The door took about 3 minutes and ten tries to open every time. The room appeared to be clean but there was trash in the trash can. Towels were provided but very cheap. All in all you get what you paid for.

Old hotel, door mechanism working bad go snd return from lobby 10 time , only few shampoo and bath , not add others on the second and third day. No complementary water. Rooms on the back on the hiway do difficukt sleep because the noisy.

The hotel was a perfect location for our stay rooms were clean check-in staff was very good, if I had to pick one negative is the rooms were a little dated.

It’s an absolute dump. The rooms are horribly outdated with half of them facing the freeway and beyond loud. The air conditioning in the rooms are awfully loud and blast you with freezing cold air when they engage due to them being so old and inadequate. The beds were uncomfortable and the pillows rock hard. I got a max 4 hours of sleep a night as it was nigh on impossible to get extended sleep. The WiFi is an absolute joke. It barely gets you a signal most of the time and it is capped at such a low speed that you can barely use it. It has no upgraded service but I would probably not be impressed if it did have one. The food? About as one could expect. The breakfast was acceptable - one notch above Motel6 but below a Hampton Inn. The restaurant is not even open every night, which is probably a blessing as the one time I did try the evening buffet I left most of it. The bar food is some of the worst I have ever had - frozen food, packaged sauces, nothing is fresh. Absolutely awful. And you hide a 20% service charge on every bill. I understand why you do that as nobody would willingly leave a tip for the slop that is served there. Clearly this is a hotel for smokers and you are constantly walking through a cloud of smoke. There is also a constant smell of weed around the grounds as well. The staff were fine. I mean, who would want to work in such an awful establishment? You need to tear it down and start again as this just ruins the Rosen brand. Awful hotel

Room was suitable for what I needed. Outdoor rooms are noisey.

The door was very hard to open. It was very noisy, but we were in the first floor facing the parking lot, so I guess that is to be expected. Overall, I would stay there again!

Stay was good, hotel is showing signs of wear and in need of a rehab.

WiFi didn’t work in my room. A/C unit was very loud.

The rooms were spacious and clean. However, management may want to consider replacing the carpet as it had an odor. The beds were surprisingly comfortable.Overall , a remodeling of the facility is needed. The location of the hotel is wonderful. It is close to restaurants, public transportation and other attractions. In general, a pleasant experience.

The front desk staff was so friendly and helpful. I artived very early and they allowed me to store my bag while I explored. My outing didn’t take as long as I thought so when I came back still before the check in time they allowed me ro check in early. Any questions I had they answered politely and with great knowledge.

The staff is awesome. The tours service on the location is a huge Help. Ana did a great job giving exceptional discounts for resorts. The reception is fast and affective and the housekeeping staff is very caring and friendly. Over all a great experience that I would love to try again. Made me feel like a home away from home.

The staff was really friendly, the room was spotless, and the location was perfect! Would definitely stay here again on a future trip.

Housekeeping came into our room twice during our stay at 430 in afternoon without knocking and room had already been cleaned. Just came in stood there a minute then said oops sorry. Bed and pillows were not comfortable Uber or taxi drivers sat right outside front door and vehicles were not marked. Everything else seemed pretty good

Had a wonderful stay, left my room key in the room, and staff was very kind helping me get back in :)

Clean comfortable room. Great check in. Front desk staff very friendly!

Cynthia at check-in, made check in a breeze.

After staying at this property over 15 times. This experience was horrible. The whole check in was a nightmare because the Assistant manager that checked me in screwed up my keys to the 2 rooms I had booked. Of course didn't want to own up to it. Don't call or email because they don't return any of them. i will never stay at this property again.

The assistant manager Delmi is very unprofessional. My room keys were messed up and he refused to fix them and he was the one who did my check in on that thurs. So my kids and I had to leave a day earlier than planned. I use to stay at this property often. I will not stay here again. The beds were uncomfortable this time. When a ASM won't own up to his mistakes and my kids had to keep getting security to let them into the room bcs he would not fix his mistake.

HORRIBLE customer service. Rooms anywhere near a walkway? No sound-proofing at all. We could hear (clearly) everything outside. Fire Alarm system was faulty. It went off around 2:30-3AM on our first night and it took a while before it was shut off. The hotel did not offer any sort of compensation to the guests, NOT EVEN AN APOLOGY OR EXPLANATION! My husband had to talk directly to the front desk manager to figure out what was happening. Hotels.com called on my behalf regarding my reservation, and they HUNG UP on Hotels.com !! Concierge staff is rude. Breakfast restaurant service staff is rude. Breakfast is NOT worth the money (small, mediocre breakfast buffet). We went once, and then walked to the Denny's down the street for a better breakfast value and great customer service for the rest of our stay. The ONLY good things about this hotel are the location, the cafe staff (very kind) and the 24hr foundries shop staff (also very kind). I do NOT recommend this hotel. I will NOT stay here again.

close to Universal, reasonable room rates, quiet

A+ Experience. Clean rooms, excellent service, and an unbeatable location—directly across the street from shopping and restaurants, and just one block from the Orlando Conference Center bus stop. The bar was upbeat and lively late into the evening. I highly recommend this hotel for any business traveler or family.

Very convenient to everything

The lady that checked me in at the front desk was very professional and friendly, made the checking in fast and easy. The room was very clean and well appointed, i was definitely pleased with the room but the location! Only steps away from lots of great restaurants and entertainment on international drive. i will definitely stay here when we go back if i want to be near all the things that are available to do in the area.

Have something at the convention center? STAY HERE! You will park and not need your car again. Why pay to park at the convention center when you can walk across the sky bridge? Dinner time? Tons and tons of restaurants along International drive. We even rented electric scooters to explore everything International Drive has to offer. Our room was clean, staff was amazing, the grounds are clean, the pool are was spotless and pool towels are offered. In my option Rosen Inn at Pointe Orlando is the biggest bang for your buck.

Nice large older hotel, walkable to restaurants good pool areas and facilities. Staff always friendly a great hotel for international tourists

Close to restaurants and bars within walking distance!

I was really unsure about this booking as the reviews are very hit or miss, but I had a great stay. The price for the location is unbeatable. I was vending at a convention in the nearby convention center and getting to the center was very easy. I felt like I barely had to leave the property to get there. It was clear. Room was cleaned daily, which most hotels don't seem to do anymore. While it's clearly an older place, its been updated. Very much enjoyed my stay.

Love this location

If you're headed to the convention center (especially the West Hall), this location can't be beat! It's very walkable, there are a ton of food and entertainment venues in the immediate area, and on-property amenities are good. It's an older facility, so the motel-style doors are a little loose, the rooms (especially the bathroom) are small, and there's a disturbing air freshener smell. Despite the drawbacks, this is my new go-to on I Drive!

We stayed for a volleyball tournament at the convention center. This location was perfect because we could walk to the convention center and in the evening we were directly across from The Pointe which offers a variety of restaurant options. The buffet in the hotel was also very nice. We ate breakfast here one morning and the staff was so nice.

I really enjoyed their breakfast and dinner

Excellent customer service from check in to check out. Very good buffet and the sports bar had great food and drinks

It’s an absolute dump. The rooms are horribly outdated with half of them facing the freeway and beyond loud. The air conditioning in the rooms are awfully loud and blast you with freezing cold air when they engage due to them being so old and inadequate. The beds were uncomfortable and the pillows rock hard. I got a max 4 hours of sleep a night as it was nigh on impossible to get extended sleep. The WiFi is an absolute joke. It barely gets you a signal most of the time and it is capped at such a low speed that you can barely use it. It has no upgraded service but I would probably not be impressed if it did have one. The food? About as one could expect. The breakfast was acceptable - one notch above Motel6 but below a Hampton Inn. The restaurant is not even open every night, which is probably a blessing as the one time I did try the evening buffet I left most of it. The bar food is some of the worst I have ever had - frozen food, packaged sauces, nothing is fresh. Absolutely awful. And you hide a 20% service charge on every bill. I understand why you do that as nobody would willingly leave a tip for the slop that is served there. Clearly this is a hotel for smokers and you are constantly walking through a cloud of smoke. There is also a constant smell of weed around the grounds as well. The staff were fine. I mean, who would want to work in such an awful establishment? You need to tear it down and start again as this just ruins the Rosen brand. Awful hotel

My daughter and I stayed here for 5 nights. The location was good for our needs to get to the convention center. We enjoyed lots of restaurants nearby. The hotel ammenities were nice. We enjoyed having the convenience store and coffee shop in the lobby. We didn't eat at the restaurants because the price seemed high for the offerings. The pools were nice, although there seemed to be a lot of hair in the pool which was gross. The room was mostly clean, the bathtub had hair gobs in the bath mat which was also kinda gross. We stayed on the first floor and could hear everyone walking by, luckily it wasn't much of an issue for us. Overall, our stay was pleasant. We felt safe. Staff was friendly and courteous.

Buffet food not the best at breakfast, m

Clean room, friendly staff, and wonderful breakfast!

Stayed for a universal studios vacation and family time. I love the fact that there is a shuttle included with stay to get us to and from universal. They also offer a Disney shuttle for a fee. The hotel is in a prime spot with icon park in walking distance. For the calmer days away from the big theme parks. The Buffet dining hall located in the hotel was amazing. They might as well include the price of buffet with stay cuz we were there everyday!!! They have a small bar and grill that offers happy hour so a great way for adults to get some time in while the kids are napping. And the little bite store and gift shop inside the hotel was a great touch as well. Only down side was our bathroom wasn't that clean when we arrived, mainly the tub. But I travel with cleaner anyway since COVID, so I cleaned the bathroom and after that we were good to go. Also the park they have on location was closed during our stay due to maintenance. My son was hoping to get some time in the park but maybe next time.

Rooms are nice and clean. Bar, restaurants and convenience store on property

Very friendly staff. Excellent breakfast buffet. 24 hours convenience store right in the lobby.