Hôtel du Roi Christophe

Likes: Conveniently located close to the strip of restaurants and bars. It has a restaurant and bar on premise. Free complimentary breakfast. Also the garden, grounds and pool area is nice. Dislikes: TOO MANY TO WRITE THEM ALL. Customer service is poor. There should be someone Bi-lingual working at the front desk at all times. Simple asks like borrowing an iron to iron clothes or a cup of ice seemed like an inconvenience when asked for. My Stay was for 6 nights but I checked out after 5 nights due to my experience. The sink was stopped up from the entire 5 nights even though I made many requests to have It unstopped. It took asking 4 different staffers and over 1 hour for someone to come to clean the pool that had a lot of debris and pollen in it while there is staff in plain sight standing around doing nothing. With this hotel It’s like if the person is hired to do one specific thing that is all they are going to do. I went to the lady at the front desk for a bottle of water because the bar was closed or closing. She left the front desk to find someone who works at the bar area to get me water when the bar was just a few feet away from her. There were so many other instances like this. I don’t normally write reviews like this but I am hoping that the management will see this and make some changes for a better customer experience.

Terrible, no water to shower.

No Air conditioning, room very hot, muskitos, staff was not available when needed. No breakfast was ready until I left the hotel at 9.30 Am. The room was flooded during heavy rain. I was charged $224 for the night.

Clients should be aware that there are some basic stuff like potable water in quantity that is not available. But overall the service was good. Highly recommended.

It was a beautiful garden and peaceful place .

Hotellet er i en gammel bygning i kolonistil og bærer preg av nanglende oppgradering og vedlikehold. Hadde booket suite men den jeg ble tilbudt hadde dårlig kvalitet og ikke fungerende aircon og tv. Fuktig og kvalmende lukt på rommet. Ble nedgradert til et ordinært dobbeltrom. Overpriset basert på tilbudet.

You can't reach the hotel via telephone They don't answer. Room wasn't ready upon arrival, toilet wasn't working. Receptionists are rude, on their cell phones and you need to wait for them to finish their conversation. 2 beds requested but only had 1 small bed for 2. No towel provided. No bottle of water. Power was out in the middle of the night. No.Tv in the room. No light in the toilet.

Well located in town. Nice grounds. Rooms are a hit or miss. Within 2 weeks, 2 stays, 1 room was very spacious and nice, the other one was tiny, cramped and with a super soft terrible bed. For the price, you would expect A/C more hours but very limited in super hot weather during the day and was turned on only around 7pm to 6 am at nights. Restaurant food is excellent, good portions, super tasty. Well worth it. Drinks are reasonably priced.

Property interior has poor upkeep and very outdated. Damaged water fixtures, broken appliances, no microwave, signs of water damage. But exterior is excellent. Very safe and helpful staff. I love it though

No AC it super hot in this country The ac use just for 4 hours in middle of the night Last night no Ac at all I don’t sleep and I can’t live door open for fresh air cause of mosquito bite They really need some new management Who ever responsible are not doing there job This hotel is to nice to be like that it was my first and will be my last I just fall for the beautiful pictures online that’s why I choose it but worse service ever

My stay at the hotel was great. Friendly staff, great service, the hotel was very clean. I will definitely book it again

I’ve stayed at this property a few times before over the past 10 years. It got more expensive, but the service hasn’t caught up to the exorbitant price. I got to the hotel early at 10am, and was told check-in was 2pm, which was fine. I was able to leave my bags and went to explore. At check-in time, I was told I could come in but no towels were available yet until later on, they were still being washed. There were mosquitos in the bedroom, water drop coming from the ceiling. The TV and electricity worked ok. The WiFi was ok, in some specific spots. The location is good. The front desk staff was very unprofessional, even got super angry at me because I cancelled a taxi pick-up shortly after I placed it. Might you, the taxi pickup with their people was 8 times more than regular taxi you can get right outside, which I only learned about after they told me the price. Last but not least, I was attacked by a dozens of bees, got sting everywhere in my body, just walking toward my room. There was no notice about bees on the property. Some of the staff rushed in to help. A terrible experience overall.

Hotellet er i en gammel bygning i kolonistil og bærer preg av nanglende oppgradering og vedlikehold. Hadde booket suite men den jeg ble tilbudt hadde dårlig kvalitet og ikke fungerende aircon og tv. Fuktig og kvalmende lukt på rommet. Ble nedgradert til et ordinært dobbeltrom. Overpriset basert på tilbudet.

You can't reach the hotel via telephone They don't answer. Room wasn't ready upon arrival, toilet wasn't working. Receptionists are rude, on their cell phones and you need to wait for them to finish their conversation. 2 beds requested but only had 1 small bed for 2. No towel provided. No bottle of water. Power was out in the middle of the night. No.Tv in the room. No light in the toilet.

The room was full of mosquitoes because the balcony door was left open. Even though we left the AC on very low, the mosquitoes did not leave room. The room also smell stuffy.

The property was not too clean for the price. Outside was very dirty and noisy, smells all around. There was a lot of mosquitoes in my room.

Clean room and good food.

This hôtel beautiful and clean❤️❤️

I did not have a good experience with the place cause as soon as I get in the room there was a water leak in the bathroom contacted them they acted like I was being a problem for doing so and there were no towels at times the sheet were not being removed they just fix them the air conditioning is on a timer even if you are hot u have to wait for their time and lot more

This hotel is a very nice historic place, the staff is very friendly except the owner of the place who doesn't even greet her guests whole she's always around. Food choice is very limited. Rooms are clean but they don't offer iron and microwave.my room was just next to a canal and the smell was very disturbing. Our last night was crazy it rained the whole night when we wake up in the morning the room was flooded I'm glad we left early that day because this was insane

too much noise and the bed was not comfortable and long wait to have without offering any sweets. I hope do better in the future thanks

C’est dommage que la chambre que j’ai séjourné n’avait pas de porte fenêtre À la place il y a a un volet Du coup, il manquait de luminosité Également, il n’y avait pas de porte aux toilettes

I’ve stayed at this property a few times before over the past 10 years. It got more expensive, but the service hasn’t caught up to the exorbitant price. I got to the hotel early at 10am, and was told check-in was 2pm, which was fine. I was able to leave my bags and went to explore. At check-in time, I was told I could come in but no towels were available yet until later on, they were still being washed. There were mosquitos in the bedroom, water drop coming from the ceiling. The TV and electricity worked ok. The WiFi was ok, in some specific spots. The location is good. The front desk staff was very unprofessional, even got super angry at me because I cancelled a taxi pick-up shortly after I placed it. Might you, the taxi pickup with their people was 8 times more than regular taxi you can get right outside, which I only learned about after they told me the price. Last but not least, I was attacked by a dozens of bees, got sting everywhere in my body, just walking toward my room. There was no notice about bees on the property. Some of the staff rushed in to help. A terrible experience overall.

Like the room ,did not the food.

Hotellet er i en gammel bygning i kolonistil og bærer preg av nanglende oppgradering og vedlikehold. Hadde booket suite men den jeg ble tilbudt hadde dårlig kvalitet og ikke fungerende aircon og tv. Fuktig og kvalmende lukt på rommet. Ble nedgradert til et ordinært dobbeltrom. Overpriset basert på tilbudet.

Well located in town. Nice grounds. Rooms are a hit or miss. Within 2 weeks, 2 stays, 1 room was very spacious and nice, the other one was tiny, cramped and with a super soft terrible bed. For the price, you would expect A/C more hours but very limited in super hot weather during the day and was turned on only around 7pm to 6 am at nights. Restaurant food is excellent, good portions, super tasty. Well worth it. Drinks are reasonably priced.

Good: I like the hotel very cozy and some of the staff were excellent specially the cleaning team Rocked. Good food opportunities: lunch or dinner are little expensive. We felt like we were spending more than the States. We can here all the noise’s from outside and other guests’ room. Other than that our stay was nice.

Wasn't looking good

Charming place, but noisy and not cheap for what you get. Food was just acceptable. With the influx of people from Port-au-Prince, demand is greater than the offer, so it's a seller's market.

I recently stayed at this hotel and had a mixed experience. The exterior is quite nice, featuring many spots where you can sit for a drink or get some work done, which I found quite pleasant. The staff were friendly and accommodating, making the check-in process smooth and welcoming. While the overall cleanliness of the hotel was satisfactory, the maintenance left much to be desired, particularly in the rooms. Unfortunately, the rooms did not reflect the charm of the hotel's exterior. The facilities provided were basic, and the bed was not comfortable, which affected the quality of my sleep. Given these points, I would recommend this hotel primarily for solo travelers looking for a short stay. The charming exterior and friendly staff are highlights, but the rooms and facilities could use significant improvements to match the overall appeal of the property.

Likes: Conveniently located close to the strip of restaurants and bars. It has a restaurant and bar on premise. Free complimentary breakfast. Also the garden, grounds and pool area is nice. Dislikes: TOO MANY TO WRITE THEM ALL. Customer service is poor. There should be someone Bi-lingual working at the front desk at all times. Simple asks like borrowing an iron to iron clothes or a cup of ice seemed like an inconvenience when asked for. My Stay was for 6 nights but I checked out after 5 nights due to my experience. The sink was stopped up from the entire 5 nights even though I made many requests to have It unstopped. It took asking 4 different staffers and over 1 hour for someone to come to clean the pool that had a lot of debris and pollen in it while there is staff in plain sight standing around doing nothing. With this hotel It’s like if the person is hired to do one specific thing that is all they are going to do. I went to the lady at the front desk for a bottle of water because the bar was closed or closing. She left the front desk to find someone who works at the bar area to get me water when the bar was just a few feet away from her. There were so many other instances like this. I don’t normally write reviews like this but I am hoping that the management will see this and make some changes for a better customer experience.

My stay at the hotel was great. Friendly staff, great service, the hotel was very clean. I will definitely book it again

The front desk was not as welcoming. The best thing about my visit was at the breakfast where the staff was extremely friendly and helpful .

The servers were attentive and welcoming. I look forward to return

I’ve stayed at this property a few times before over the past 10 years. It got more expensive, but the service hasn’t caught up to the exorbitant price. I got to the hotel early at 10am, and was told check-in was 2pm, which was fine. I was able to leave my bags and went to explore. At check-in time, I was told I could come in but no towels were available yet until later on, they were still being washed. There were mosquitos in the bedroom, water drop coming from the ceiling. The TV and electricity worked ok. The WiFi was ok, in some specific spots. The location is good. The front desk staff was very unprofessional, even got super angry at me because I cancelled a taxi pick-up shortly after I placed it. Might you, the taxi pickup with their people was 8 times more than regular taxi you can get right outside, which I only learned about after they told me the price. Last but not least, I was attacked by a dozens of bees, got sting everywhere in my body, just walking toward my room. There was no notice about bees on the property. Some of the staff rushed in to help. A terrible experience overall.

Difficiles à contacter donc organisation du séjour difficile.

You can't reach the hotel via telephone They don't answer. Room wasn't ready upon arrival, toilet wasn't working. Receptionists are rude, on their cell phones and you need to wait for them to finish their conversation. 2 beds requested but only had 1 small bed for 2. No towel provided. No bottle of water. Power was out in the middle of the night. No.Tv in the room. No light in the toilet.

Nice and friendly staff

Loved it, they had a good service very polite staff and very helpful.

My stay was excellent. The staff was well train. Belinda was very nice and tried to satisfy my needs. What I like the most is the environment. I did not have to go outside to have a good time. I already recommended it to some of my friends.

Mud and in the streets

Hotel Roi Christophe is a beautiful oasis in a busy city that can be chaotic. I have stayed here many times.

I’ve stayed at this property a few times before over the past 10 years. It got more expensive, but the service hasn’t caught up to the exorbitant price. I got to the hotel early at 10am, and was told check-in was 2pm, which was fine. I was able to leave my bags and went to explore. At check-in time, I was told I could come in but no towels were available yet until later on, they were still being washed. There were mosquitos in the bedroom, water drop coming from the ceiling. The TV and electricity worked ok. The WiFi was ok, in some specific spots. The location is good. The front desk staff was very unprofessional, even got super angry at me because I cancelled a taxi pick-up shortly after I placed it. Might you, the taxi pickup with their people was 8 times more than regular taxi you can get right outside, which I only learned about after they told me the price. Last but not least, I was attacked by a dozens of bees, got sting everywhere in my body, just walking toward my room. There was no notice about bees on the property. Some of the staff rushed in to help. A terrible experience overall.

Old boutique hotel in colonial style. Convenient proximity to the airport.

Well located in town. Nice grounds. Rooms are a hit or miss. Within 2 weeks, 2 stays, 1 room was very spacious and nice, the other one was tiny, cramped and with a super soft terrible bed. For the price, you would expect A/C more hours but very limited in super hot weather during the day and was turned on only around 7pm to 6 am at nights. Restaurant food is excellent, good portions, super tasty. Well worth it. Drinks are reasonably priced.

Good: I like the hotel very cozy and some of the staff were excellent specially the cleaning team Rocked. Good food opportunities: lunch or dinner are little expensive. We felt like we were spending more than the States. We can here all the noise’s from outside and other guests’ room. Other than that our stay was nice.

Beautiful property filled with rich history. Convenient location in Cap-Haitian! Walking distance from everything. Only Cons I had were mosquitos and small flies in the room and the shower head was broken.

The property was not too clean for the price. Outside was very dirty and noisy, smells all around. There was a lot of mosquitoes in my room.

The Glen next to the Hotel.

This hotel is a very nice historic place, the staff is very friendly except the owner of the place who doesn't even greet her guests whole she's always around. Food choice is very limited. Rooms are clean but they don't offer iron and microwave.my room was just next to a canal and the smell was very disturbing. Our last night was crazy it rained the whole night when we wake up in the morning the room was flooded I'm glad we left early that day because this was insane

the experience was good, but the breakfast, if you don't go quickly you won't get it, the customers won't let you get it, the breakfast is so good

The front desk was not as welcoming. The best thing about my visit was at the breakfast where the staff was extremely friendly and helpful .

Garden , goid Breafast

Like the room ,did not the food.

The hotel is beautiful & huge and it base on historic, the pool is nice breakfast is great I wouldn’t even talk bout the staff they’re awesome specially for camela in the front desk she’s a sweetheart I have nothing bad to say bout the hotel it was my husband first trip to Haiti and he enjoyed his self 10/10

Well located in town. Nice grounds. Rooms are a hit or miss. Within 2 weeks, 2 stays, 1 room was very spacious and nice, the other one was tiny, cramped and with a super soft terrible bed. For the price, you would expect A/C more hours but very limited in super hot weather during the day and was turned on only around 7pm to 6 am at nights. Restaurant food is excellent, good portions, super tasty. Well worth it. Drinks are reasonably priced.

Good: I like the hotel very cozy and some of the staff were excellent specially the cleaning team Rocked. Good food opportunities: lunch or dinner are little expensive. We felt like we were spending more than the States. We can here all the noise’s from outside and other guests’ room. Other than that our stay was nice.

I enjoyed it. Excellent staff. Even though the phone was removed from my room and never put back. Amazing breadfast. Special thank you for Carmene the front desk employee. Thank you to all the gentlemen that assisted us during the breadfast time. I will stay there again during my next trips. Special thank you to my cleaning lady. My bathroom needs a socket immediately. Thank you to all. I loved it

Clean room and good food.

I really like the safety, the breakfast menu and the server staff . But, the customer service needs to be rethought.