Yushintei

Excellent location and onsen!

Appena arrivata mi ha colpito molto la gentilezza del personale che mi ha spiegato la possibilità di accedere per 40 minuti di un Onsen ad uso privato, ho poi avuto una deliziosa cena in una stanza privata in cui ogni portata è stata spiegata accuratamente. Ho dormito nel mio futon appoggiato sul tatami addormentandomi con il solo rumore del ruscello che scorre di fronte al ryokan. Se posso dare un suggerimento, i phon dell’onsen possono essere migliorati

Booked the private onsen traditional room. This was the highlight of our trip. Private open air tub was amazing and would recomend absolutly. Hope to be back one day for another visit

Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.

Friendly staff, great private onsens. What more can you ask for?

Beautiful traditional room with private onsen.

Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay.

Onsen was so relaxing!! Staff was super nice to us and did their best to communicate in English

From the beginning of our stay, the staff went above and beyond at every opportunity to make sure our needs were met. The food was amazing! They clearly put a lot of time and thought onto the preparation and presentation. The fresh air bath was wonderful and I really enjoyed the onsen as well

There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked.

Værelset var rent, onsen var dejlig og personalet var virkelig søde

The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work.

Muy amables y excelente limpieza, típico japones

静かで清潔でリラックスできて最高でした。 露天風呂付き客室で冬の温泉を満喫しました。

スタッフの方は大変ご親切でした。 ミディアムのお風呂のシャワーがゆるく、お湯が出なかったのが残念でした。 洗面台の流しも詰まっていたのか、流れず、時間をおいてから歯磨きをしました。 リーズナブルでお部屋は古いので想定内でした。 駅まで歩ける範囲内で、静かな場所で、川の流れも感じられました。 新しいお部屋で、ご飯付きでまた利用できたら違うかもしれません。 お世話になりました。

My recent stay at this incredible hotel was nothing short of spectacular. From the moment I arrived, I was immersed in an atmosphere of relaxation and traditional elegance. The beautifully designed room exuded warmth and comfort, with cozy futons that provided a perfect night’s rest. The private wooden onsen was the highlight of the experience—peaceful, rejuvenating, and impeccably maintained. The attention to detail in every corner, from the serene lighting to the spotless and modern bathroom, made the stay feel truly indulgent. The entire experience was flawless, blending Japanese hospitality with an intimate and tranquil retreat. I highly recommend this hotel to anyone looking for a rejuvenating and luxurious getaway. I can’t wait to return!

部屋の古さ＋汚さ、セキュリティ対策、お湯の出なさ、便座にウォシュレットが付いていない等 良いところが全くなかったのが残念でした・・・

Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby

Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect!

We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience

The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work.

Great traditional Japanese room

A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff!

家族的な比較的小さい旅館のためサービスは良かった。 だだ部屋の暖房があまり効かなく寒い感じがした。 部屋が風呂付きでいつでも入れたのが良かった。

Great room with outdoor bath!

Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby

Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect!

No WiFi connection provided, I stayed two nights. Only one small & middle size towels provided for private onsen bath which is not enough. The facilities were clean and nice. Staff services were considered helpful.

Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!

Friendly staff!!!! Best room EVER!!!! Will return next yr! Thank you!

So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service.

Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.

Ideal for a one night stay…. The private onsen was the true highlight….The daily historic sweets set on the table in the room was a delicious welcome. The kaiseki meals the first time we ate them were absolutely wonderful….However….it was hard to eat them twice…Even though they were beautifully prepared-one can tire from fish, mollusks, fish flavored tofu, raw eggs and seaweed, morning and night…They should switch up the meals daily…Also- drinks should be brought to the meal rather than having to ask for water/tea…The staff appeared new and did not reflect the prior reviews of an elderly couple…They may need additional training….a welcome drink (water/tea) on arrival and asking about if transportation was needed to the station would have been wonderful! (We had heavy backpacks and are in our early 50’s-the mile walk (not flat) was an exercise in tolerance. Overall, we truly deem it to be one of the most authentic experiences we witnessed in Japan. And for one night the meals, sleeping on tatami mats, and private onsen would be 5 stars….For two nights-4 stars….the charm wears thin…however, the price is very fair for what you get-and may not be obtainable in the other surrounding ryokans… I wouldn’t hesitate to stay here to have the authentic Japanese experience you may be seeking…as well as having the private outdoor onsen…

El servicio ha sido espectacular. Las personas del alojamiento han tenido un trato impecable y muy servicial. Tuvimos cena kaiseki y desayuno tradicional, todo estaba muy bien preparado y presentado. ¡Una experiencia increíble!

Absolutely loved the experience of having our own private in-room onsen. The staff were extremely nice and helpful even though there was a communication barrier they did everything to makes us feel welcome.

We had such a nice stay here. It was a real highlight of our trip! The staff was so kind and attentive. And the food--WOW! Our dinner and breakfast was incredible, and only made more wonderful by our private onsen. We only stayed here one night but left wishing we'd booked another night! We can't wait to come back one day. :)

Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay.

Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!

Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out.

We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience

Excellent place to stay if you want to be away from the rest of the tourists in Hakone. A real hidden gem!

Appena arrivata mi ha colpito molto la gentilezza del personale che mi ha spiegato la possibilità di accedere per 40 minuti di un Onsen ad uso privato, ho poi avuto una deliziosa cena in una stanza privata in cui ogni portata è stata spiegata accuratamente. Ho dormito nel mio futon appoggiato sul tatami addormentandomi con il solo rumore del ruscello che scorre di fronte al ryokan. Se posso dare un suggerimento, i phon dell’onsen possono essere migliorati

So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service.

A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff!

Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.

スタッフの方は大変ご親切でした。 ミディアムのお風呂のシャワーがゆるく、お湯が出なかったのが残念でした。 洗面台の流しも詰まっていたのか、流れず、時間をおいてから歯磨きをしました。 リーズナブルでお部屋は古いので想定内でした。 駅まで歩ける範囲内で、静かな場所で、川の流れも感じられました。 新しいお部屋で、ご飯付きでまた利用できたら違うかもしれません。 お世話になりました。

The room was beautiful, our tub was massive and everything was so clean. It was peaceful and the staff were very friendly and warm. I think the dinner we ate here was on of our best from our trip. Their meals are traditional in both ingredients and setting. It was an amazing experience. If you have the hakone free pass, there is a bus stop close by, or take a short 15 minute scenic walk surrounded by canals, rivers and waterfalls to the local station where there are tons of shops and access to all of the amazing activities that hakone has to offer.

Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby

Es una gran opción que experimentes un Ryokan en este maravilloso lugar, el personal es muy amable y tienes una habitación muy tradicional y al mismo tiempo un onsen privado increíble, al igual que toda tu estancia será súper cómoda, también es un lugar con facilidad que puedas desplazar a las atracciones de Hakone. Muy satisfecha sin duda diría que fue mi mejor hospedaje en todo mi viaje en Japón

great room and quiet area. There was large bath, good meal. I could have spent great time.

Sehr schönes Zimmer mit eigenen Onsen. Mega sauber, sehr freundliches Personal. Super leckeres Abendessen und Frühstück. War ein sehr schöner Aufenthalt, immer wieder gerne. Hakone ist sowieso eine Reise wert !

Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.

Amazing stay. Perfect night relaxing after a busy few days in Tokyo. Beautiful facilities Staff could not have been more accommodating and welcoming. We added on dinner and the food was amazing, some of the best we have had! Was a real cultural experience!

料理がとても良かった

El servicio ha sido espectacular. Las personas del alojamiento han tenido un trato impecable y muy servicial. Tuvimos cena kaiseki y desayuno tradicional, todo estaba muy bien preparado y presentado. ¡Una experiencia increíble!

We had such a nice stay here. It was a real highlight of our trip! The staff was so kind and attentive. And the food--WOW! Our dinner and breakfast was incredible, and only made more wonderful by our private onsen. We only stayed here one night but left wishing we'd booked another night! We can't wait to come back one day. :)

Fantastisk vistelse med ett jättebra onsen! Vi passade på att bada 3 gånger. Så rofyllt och skönt! Valde den traditionella japanska frukosten på morgonen som också var en fantastisk upplevelse.

Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!

Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out.

There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked.