華盛頓特區 ARC 飯店, 萬豪系列

Close to everything and area was relatively nice BUT virtually no parking (all on street) and garage parking was for $60 a NIGHT. Air conditioning didn’t work and at like 10:30AM housekeeping barged into our room saying it was time to check out (check out was at 11)

The coffee machine downstairs didn't always work and the coffee didn't really taste good and the water dispenser inside the gym also didn't work all the time.

Friendly staff, quiet and convenient to hospital. No onsite dining but grocery and restaurant options nearby.

Great hotel for the value close to the Metro and downtown attractions. WiFi was spotty in rooms.

The hotel was very clean. Staff was extremely friendly. The little store in the lobby is open 24 hours which is convenient. Would absolutely stay again when stopping in DC.

The property is within walking distance of most attractions. The property does not have a restaurant.

The hotel is fine. If you're planning to park there, though, I wouldn't bet on that. I had to park five blocks away and drag my luggage back to the hotel. So when they say they have valet parking, put a big asterisk on that.

Great value for a place in Foggy Bottom, easy walk to Metro. Thumbs up on bed, shower, storage, general comfort. Small gym but the equipment is good quality. Didn’t need much service, but what I had was great. However, there were intermittent problems with hot water, which they were working on. (Didn’t interfere with morning shower time.) Some construction noise one morning may have been related to that. Also the heat/AC unit is noisy.

Very limited parking.

Huge room and bathroom! Great also to have access to laundry on level 4! Great mid range hotel!

Property is a tad tired and in need of a refresh. The first room we were allocated had severe mould and we had to change rooms. I would look further if I had the chance again.

Very clean, comfortable and well-located

It was convenient location to attractions, the hotel needs more attention. - Cracks on the ceiling, the windows looked old-not clean, dusty high touch areas and some tv channels did not work.

I recently stayed at The Arc and had a truly wonderful experience from start to finish. The staff was incredibly welcoming and attentive, going out of their way to ensure my comfort throughout the stay. The room was spotless, spacious, and well-appointed with modern amenities. The bed was extremely comfortable. The location was perfect—close to major attractions, shops, and restaurants, yet quiet enough for a peaceful night's sleep. Overall, I couldn't have asked for a better place to stay. Whether you're traveling for business or leisure, I highly recommend The Arc and will definitely return on my next visit.

Excellent staff, clean rooms, nice snack bar

It was okay. The mirrors in the room are questionable. They look molded so idk if it something in the walls. Also the first room I got had a very bad foul smell which wasn’t great but they did me another room which was even better !! Overall everything was good, very close and walking distance to shops and stores.

Loved the location and the accommodations. Very clean, quiet and nicely appointed room. Great find!

I had an extremely disappointing stay at this hotel. Upon checking in, I found a stain (that looked like blood) on the sheets, and to my shock, housekeeping didn’t change the sheets—they just folded them back! When I called to address this, they informed me that their service was closed for the night, so I had to change the sheets myself. To make matters worse, they also failed to take out the trash, leaving it in the bathroom. This level of carelessness and lack of hygiene is unacceptable, and it completely ruined my stay. I expected better and wouldn’t recommend this hotel to anyone.

There was black mold on the blinds and ceiling as well as mosquitoes in the room due to the standing water. The room looked really nice, but definitely needed maintenance due to water leaking from the ceiling and mold. I tried to reach out to the hotel through expedia and IG, but did not receive a response. Some of the hotel staff like the door men were very nice and courteous, but other staff weren't.

Will not stay there again. My room had visible mold down the wall and above the A/C unit. The front desk told me they were at capacity and couldn't move me. Then I showed them the rooms that were available that day, per the Expedia app. I was then moved to a different room that had less mold. Yikes! I shut off the A/C unit and just dealt with it. One week later I'm still sneezing.

Check in was good. Staff was polite and helpful. The room was clean, but the walls are very thin and you could hear everything. Additionally, when I turned the air on all it did was pump hot air out.

Great location - near the metro and a Whole Foods and the rooms have refrigerators. The rooms were clean - though the carpet looks like it is ready for a refresh. At times there was noise from the room next door. I would stay here again, but would have more modest expectations

Excellent location for walking and taking rideshares. Staff very friendly and helpful. Hotel is a little dated with those big loud a/c units on the floor of the bedroom. But it’s very clean with a daily service, the beds are super comfortable and the shower is good. No restaurant but has a little shop with snacks, drinks and a few meds. It was very good value for money so I’d probably stay here again.

Friendly staff but the tv in room was not functioned. ( didn’t turn on) we informed hotel, however it was not solved during the stay. They only offered to switch room on second night. If that offer came in first night. Rating could be better. Hotel offered us some inconvenience discount. Yet we do not think we received it.

ARC is in a nice area but you are charged for everything at this location. It’s Downtown D.C. so parking is tight and if you use the hotel valet it’s an additional $50 USD per night, late checkout is $20 USD. The WiFi is pretty slow couldn’t conduct basic functions on my phone and you might as well forget about streaming.

Close to the Foggy Bottom metro stop. My room was kind of tight, minimal storage space, but sufficient for my needs.

Great location for the main sights of Washington. All walkable - 1 - 2 miles. AirCon played up a couple of times, which we see from reviews is recurring. Expensive to park at hotel - much cheaper options within a few mins walk.

Room 302 bathroom door was not functional. Pocket door did not shut. Staff were incredibly kind, professional, very responsive and helpful. Housekeeping staff was excellent.

I was stayed on 1st floor. I requested for the high floor. The staff said no room available because people booked it for tomorrow. Also, so noisy when people passed by our room around the midnight. They talked so loud. Other than that, it was good.

So, nice and convenient to the Kennedy Center. Easily a 5 to 6 minute walk if you get the walk sign. Now the room itself has the air conditioning unit coming out of the plaster in the wall so it rattled terribly. The windows were not sealed good so there was a constant wind noise and the shades are horrible on a pull chain. They are crinkled and don’t block out the light like a drape. Not fair the gentleman who checked us in to have to do ut all by himself especially when there was a line. He did apologize to each person for the long wait though. A true gentleman and he was very accommodating to special requests.

Great location and staff was incredibly helpful!

Room was clean. Facility looked and smelled clean. Front desk staff was friendly and very helpful. Perfect location for getting around the city, only a 3 min walk from the metro.

Honestly this was overall a really bad experience from check in up to my last full day at the property. The front desk told me false information which almost resulted in them charging me the $150 deposit twice because “they have to check me out of my room and recheck me back in”, I was staying in the same room and the employee who checked me in told me I could extend my stay as long as it was before checkout. They finally spoke to a manager after 20 minutes of explaining this to the morning team at 8am. Not even an hour later I had several house keepers enter my room 3 times while I was sleeping before 10 am asking me if I was checking out, I had already walked down and spoke to the front desk, also check out isn’t until 11, and again they entered my room 3 times before 10 am, even after every time I told them no thank you as they knocked and they still entered. Not to mention at 2 pm a house keeper knocked and entered my room while I was completely naked, I told her no please DO NOT ENTER. She closed the door and opened it again after I told her I was naked please DO NOT come in. She saw me naked the first time she opened the door and closed the door and opened it again! She stared at me completely naked! The carpet in the room was stained all over, there’s no ac in the hallways so it was extremely humid everywhere, also the room thermostat never matched what I had it set to and what the room was actually controlled to. I really would not ever recommend this hotel.

We stayed recently at ARC hotel for 3 nights and booked 2 room. Front desk gave us both room on separate floors. We requested on same floor she said didn’t had availability that time and asked to check next day. Next day we checked and she was so rude while talking and just kept us waiting by saying she is checking in the system and later said no room available. We found front desk was not kind or helpful. Also, The heater in the room was not working and when we complained it felt like they knew this and asked us to come down to pick the portable heater from front desk instead of sending it to our room. We daily struggled to manage the room temperature while coming back as room was getting either too cold or too hot. I didn’t expected this after giving 200$ for each room per night. Additionally they gave us only one water bottle during checkin. There are some better hotels around this hotel there so I would recommend to book those hotels and not ARC.

Staff is great

I highly recommend this hotel. Central to everything and the staff is amazing. Thank you Natasha, Michelle and Mamood for making our stay wonderful!

SUPER friendly and helpful staff (Michelle, Antonio, Costa). Very clean design and daily condition. Limited in-hotel food and beverage (a problem for folks who have mobility issues like me) though neighborhood has plenty of eateries, a convenience store, coffee shops and a big grocery. Neighborhood is charming, too. All that said, I will return. People make a business, right?

Super kind and courteous staff, tidy and well appointed room. Excellent stay.

The front desk staff were not friendly when we checked in, in their cell phone and did not acknowledge us as we stood in front of them to check in. When checking out we they had no idea how to contact the valet for our car. Room was okay, furniture worn, coffee maker did not work at the plug it was located by.

The hotel was very clean but best of all the staff were extremely kind and helpful! 10/10!

Close to Georgetown and the D.C. landmarks and the rail system.

Room was clean. Facility looked and smelled clean. Front desk staff was friendly and very helpful. Perfect location for getting around the city, only a 3 min walk from the metro.

Good price for the area. Easy access to monuments and Georgetown.

Nice hotel on quiet street in super convenient location. Hotel is within two blocks of Watergate, Foggy Bottom Metro Station, & George Washington University.

I stayed here because of the location near the Metro and the Kennedy Center, and it was great. (The weather however sucked, I walked through ankle deep water to get to the Kennedy Center druing an epic thunderstorm.) The staff was helpful with suggestions for breakfast out. Checkout was a breeze.

We had a wonderful stay. The hotel staff were all very friendly and helpful. The location was great, and we were able to walk to the monuments. Having a little convenience store with some basics and food was helpful, as was being able to fill up my water bottle daily. A great value overall!

Clean hotel right in the center of Foggy Bottom. Very convenient for George Washington University. Spacious rooms. Would stay here again on a future trip. Front desk staff was kind and regularly checking in to see if I needed anything.

The hotel has a great location

Great location. Easy to walk to Georgetown. Close to a metro too.

Nice area. Metro close by.

We loved the professionalism and kindness of the staff, including housekeeping. The lounge and the rooms were immaculate. The hotel was also within walking distance to any, and everything we needed, from restaurants to groceries. There’s even a hospital nearby!

The hotel is decent - a little old/worn but the room was good and the staff/service nice and helpful. University student neighborhood - quiet,quaint and safe- great vibe. Both classy and cosy restaurants nearby, so you have options. Even a 7/11 a block away. Biggest issue is parking - very limited in the area.

It's a small thing, but I liked the flags in the window representing the nationalities of the staff. Service was good. We spilled some metamucil in the sink, which is hard to get off, but she worked at it and pretty much got it. It is too bad there was not a room for breakfast. We finally thought to go to a nearby hotel's dining room, but not before walking extensively looking for a restaurant that was open that early.

Friendly staff, quiet and convenient to hospital. No onsite dining but grocery and restaurant options nearby.

We had a wonderful stay. The hotel staff were all very friendly and helpful. The location was great, and we were able to walk to the monuments. Having a little convenience store with some basics and food was helpful, as was being able to fill up my water bottle daily. A great value overall!

I like the style of the hotel. It was a boutique vibe. I like how close it was to the train. The dining options were good. The only problem I had was my key didn’t work when I first checked in after a long travel day. I went down to try and resolve it and they gave me another key that also didn’t work. Went back down and said someone must come up with me I will not be coming back down again. The Maitenance man went up with me and finally fixed the card. I got a free ginger ale for the hassle and that made me happy. The front desk clerks were nice and welcoming. The room was a good size, the air conditioning worked very well. There was a heat wave when I stayed so I was very pleased that the air worked so well. The mattress was very comfortable. The shower pressure was good and I loved the vanity area. I had enough space for all of my makeup and jewelry. I got everything I needed from this stay! If I ever have to be in DC area for business again this is where I will stay.

The property is within walking distance of most attractions. The property does not have a restaurant.

Very clean and comfortable boutique hotel in Foggy Bottom. The area had some very good restaurants in walking distance and the Kennedy Center is also very close. The staff was quite helpful and they have a good selection of food and snack items for purchase but the hotel is cashless. They also have beer & wine but can only sell them til 5 pm. Liked the fact that the room had a Keurig with Caribou coffee.

Excellent staff, clean rooms, nice snack bar

Hotel had zero amenities, not basic breakfast option