Name: Ambassador Thermal Motel
Address: 1101 Hinemaru Street, Rotorua, Région de la baie de l'Abondance, NZ
Price range: 61 $US–105 $US per night
Rating: 8.03

Ce qu'en disent des voyageurs

À l'Ambassador Thermal Motel, les clients apprécient régulièrement la situation pratique à proximité du lac et des restaurants, et soulignent souvent la gentillesse du personnel. Les avis sur l'état des chambres et l'entretien sont variables, tandis que les piscines thermales suscitent à la fois des éloges et des critiques.

Beaucoup apprécient le rapport qualité-prix, l'espace des logements et la présence de kitchenettes, certains bénéficiant d'une vue sur le lac ou de planchers chauffants. D'autres signalent des problèmes tels que des meubles usés, des chambres très chaudes, du bruit près des piscines, des draps ou des moisissures tachés, ainsi qu'un parking limité sur place. Attendez-vous à un séjour économique et bien situé, avec un service amical et un entretien variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les piscines chauffées, dont une piscine thermale et un spa, sont une caractéristique appréciée, bien que plusieurs clients les aient trouvées délabrées, sales ou parfois fermées. Le parking est limité et étroit, et la buanderie est disponible mais présente des heures d'ouverture restreintes ou des problèmes d'équipement.

Avis de voyageur à ce sujet

10

Dorothea

23 avr. 2025

·

A séjourné 1 nuit

Friendly welcome. Speedy checkin. Spacious, clean, well equipped, warm and comfortable unit. Outdoor deck with view of lake. Fabulous large spa pool and nice thermal pool. Great location. Will definitely stay again.

8

Amber

16 juil. 2024

·

A séjourné 3 nuits

The best part of this property is the location. We were lucky to have a unit on the lake side so had a beautiful view. The property is very tired, but was really warm and was pretty well equipped with aircon (needed to cool it down as thermal heating a bit much), decent TV, good linen and adequate kitchen equipment. Staff were pretty helpful. One thing I didn’t notice till the day we arrived is that checkin ends at 8, we didn’t make it in time but they were still able to accommodate us. Parking is first come first served (and very narrow) but we were always able to park even on holiday weekend. There is no lift or ramp so accessibility may be an issue for second or third floor rooms.

6

Tanya

11 mars 2024

·

A séjourné 2 nuits

Old motel complex, for the price the room was okay however the outside facilities could do with extra cleaning and maintenance. Thermal pool room was quite rundown

8

marco

3 oct. 2025

·

A séjourné 1 nuit

Clean rooms and nice thermal pool

10

MOHAMMED

25 oct. 2025

·

A séjourné 1 nuit

The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.

8

Trina

17 févr. 2023

·

A séjourné 1 nuit

The outside appearance is deceiving, looks a little old and run down but inside our 2 bedroom apartment was clean, tidy and modern. Mineral pool a bit old but clean & tidy, spa was outside did not try it nor the main outside pool. Arrived after cyclone went through, TV aerial was not working, owner went out and bought inside ‘rabbit ears’ which worked a charm. Only negative was construction site opposite so no parking out front.

6

Brent

6 août 2023

·

A séjourné 1 nuit

Spa pool was luke warm and the thermal pool which they advertise was empty and used as a storage room.

6

WILFRID

16 nov. 2024

·

A séjourné 4 nuits

La chambre est propre. Le parking intérieur de l'établissement est insuffisant. Des places de parking sont disponibles dans la rue.

8

Caroline

27 mars 2025

·

A séjourné 2 nuits

Property manager was polite and friendly. Old motel, but rooms were clean and tidy. Big pool was closed unfortunately, must have been due to season change. The small outdoor spa and thermal pool was open.

6

Natalie

27 avr. 2025

·

A séjourné 3 nuits

Over all not a bad stay at the Ambassador. Great location for walking to the water front, park, eat street dining, government gardens and spas. There are 4 pool options and they are all heated which was amazing. However a few things could certainly be improved. There is only enough parking for approximately 5 cars on site, and standard size cars at best. Everyone else must park on the street and thats luck of the draw during the day. The decor, beds and facilities could do with an update, but were clean and tidy. We stayed in a room downstairs which was next to the owners. They were nice people; however the noise level that came from their quarters was alot and we did have to comment at one point. My only other comment which isnt a major but became slightly annoying, we booked a 1 bedroom apartment for 4 people (2x adults, 5yr old and 2 yr old), which had 3 beds as one child is still in a portacot. The annoying part was there was only 3 of everything offered in the room, 3 towels, 3 cups, 3 plates, 3 chairs, 3 knifes and forks etc. So not a big deal but like i said became annoying.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : de nombreux clients ont trouvé leurs chambres propres ou impeccables, mais d'autres ont signalé la présence de moisissures dans les douches, des serviettes ou du linge tachés, de la poussière et parfois des odeurs désagréables.

Avis de voyageur à ce sujet

8

Bev and John

11 janv. 2025

·

A séjourné 1 nuit

Pool needs a repaint. Mattress due replacement as starting to collapse on one side. Incomplete refurbishing of the room, old water damage on cupboard still evident. Room however spotless and spacious. Staff helpful and friendly.

6

Suzanne

10 janv. 2025

·

A séjourné 1 nuit

In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.

10

Ruth

6 juil. 2025

·

A séjourné 3 nuits

Lovely clean room. Warm and comfortable. Great location, lovely view. Very friendly.

6

Tina

9 janv. 2025

·

A séjourné 2 nuits

The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.

4

P

28 déc. 2024

·

A séjourné 3 nuits

Booked a 1 bedroom unit for 3 nights. Stayed 3 hours until we found new accommodation. Stained linen on beds, something running down the walls, oven was filthy, old fly pooh, peeling paint. Went to return the key and office was locked, so unable to discuss. But as they considered this unit was okay to rent out I had little faith in them having anything better to offer.

6

Toby

8 févr. 2023

·

A séjourné 2 nuits

Conveniently placed for access to local sites but it’s a very tired hotel that is desperately in need of an upgrade. It was clean enough to be fair, but drab and not very comfortable. We spent most of the days out of the place so it wasn’t a disaster, but not a great place to return to afterwards.

6

Nitya

11 août 2025

·

A séjourné 1 nuit

The room was quite run down, shower was dirty. It needed a bit of work to update it. We were disappointed considering the price per night. Otherwise the thermal pool was great!

4

Gary

24 janv. 2025

·

A séjourné 4 nuits

So as i walked in the room i noticed dirty curtins toilet sink was filthy dust everywere

4

Aimee

13 avr. 2025

·

A séjourné 1 nuit

The property is very tired but pretty clean. There was no hot water for our stay and we were not informed about this. It was only after I asked that we were told there was a problem. Towels were clean but had lots of stains on them. The pool and spa were the best part of the accomodation.

8

Gay

21 sept. 2025

·

A séjourné 2 nuits

Motel could do with a refresh, but was clean and tidy enough with good facilities and service.

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Chambres

Les chambres sont souvent spacieuses ou confortables avec des kitchenettes, certaines avec vue sur le lac et des planchers chauffants, mais le décor est daté et des problèmes d'entretien sont signalés. Plusieurs personnes mentionnent des chambres très chaudes et parfois du bruit ou des perturbations lumineuses. Un commentaire fait l'éloge de la vitesse du Wi-Fi.

Avis de voyageur à ce sujet

4

Ludvig

2 janv. 2026

·

A séjourné 1 nuit

Pools looked great on pictures but were very uninviting and unattractive in reality. Bathroom door was unlockable, beds were uncomfortable where you could feel every little spring. It was not possible to block block sunlight in one of the rooms when sleeping.

10

Mariam

4 juil. 2025

·

A séjourné 5 nuits

Superb location , super fast internet and big rooms with lovely staff.

8

Fay

20 mars 2023

·

A séjourné 2 nuits

The room was a bit small . There was only a small hanging space for clothes. When travelling with large suit cases it was a bit cramped.

8

Amber

16 juil. 2024

·

A séjourné 3 nuits

The best part of this property is the location. We were lucky to have a unit on the lake side so had a beautiful view. The property is very tired, but was really warm and was pretty well equipped with aircon (needed to cool it down as thermal heating a bit much), decent TV, good linen and adequate kitchen equipment. Staff were pretty helpful. One thing I didn’t notice till the day we arrived is that checkin ends at 8, we didn’t make it in time but they were still able to accommodate us. Parking is first come first served (and very narrow) but we were always able to park even on holiday weekend. There is no lift or ramp so accessibility may be an issue for second or third floor rooms.

8

Pamela

4 sept. 2025

·

A séjourné 3 nuits

The location was great for strolling along the lake front, as well as access to the city, being a few short blocks away. The hotel was perfect for our stay with comfortable beds, a kitchenette, heated floors in bathroom, unlimited hot water and a hotel thermal pool. The motel itself could do with a revamp, however its present condition was reflected in the very affordable price we paid for our stay.

8

Maxwell

9 mars 2023

·

A séjourné 1 nuit

Good location close to downtown. Quiet. Very friendly and very helpful office staff. Felt very safe. Rooms are a bit tired but clean including the bathroom. Did not use pool or hot tub but both were spotless and inviting.

8

Pardipsinghdhillon

26 déc. 2022

·

A séjourné 19 352 nuits

Clean but room temp is hot

6

Ross

15 août 2024

·

A séjourné 1 nuit

Front reception pleasant Arrived winter day inyo a warm Unit .very nice .unfortunately Stayed extremely hot all night Due to thermal pipes under floorvof unit .

6

stephen

15 oct. 2023

·

A séjourné 1 nuit

Good location, very close to city center. The room was very hot

6

Jen

20 déc. 2025

·

A séjourné 1 nuit

The room we had was pretty dark, and right outside the spa pool so when people started using it it woke you up. The bed felt similar to a camp bed but was okay for a larger person to sleep on so can't complain too much. Shower didn't have good pressure, but there was one at least! For the price we paid, it did the job!

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Service

Le service est fréquemment décrit comme aimable, serviable et accommodant, avec des enregistrements fluides et quelques améliorations, mais il existe des plaintes notables concernant la rudesse, des heures d'ouverture limitées et des oublis de femme de ménage ou de fourniture de serviettes.

Avis de voyageur à ce sujet

8

Katherine

25 janv. 2025

·

A séjourné 1 nuit

perfect location and view，but abit hot without airconditioner，facility old. Service time different as show in office so better communicate and adjust time for your check out or want ask any question/disscusion，better think before arrive and ask all when u check in.

10

Mahesh

8 oct. 2025

·

A séjourné 2 nuits

Friendly, helpful and courteous staff. Value for money.

10

Dorothea

23 avr. 2025

·

A séjourné 1 nuit

Friendly welcome. Speedy checkin. Spacious, clean, well equipped, warm and comfortable unit. Outdoor deck with view of lake. Fabulous large spa pool and nice thermal pool. Great location. Will definitely stay again.

4

Sam

21 août 2023

·

Property itself is a good option, was great value for money on Expedia price. It has good pool options (outdoor heated pool, spa and indoor mineral pool), a tad tired but nothing major Staff attitude was terrible when I called two days later to enquire about toys my little one left on the bed, was told it went in the rubbish due to not being high value items, when I said that was not professional as I’ve stayed in many hotels and they’ve always kept belongings he said “if you lose things often I would say you’re not professional” Honestly I don’t think I’ve ever been so angry with any customer service and I’ve hardly ever left a negative review in my life but this was just plain rude I would say pay a little more money and go to a place that actually knows how to run an accommodation business.. would never stay there again

10

Calum

2 oct. 2025

·

A séjourné 2 nuits

Johns who checked me in, helped me with my laundry and gave lots of advice couldn't have been more helpful

10

Trina

17 sept. 2023

·

A séjourné 1 nuit

Affordable and clean! Kids loved the pool. Friendly staff! Thank You!

8

Virginia

12 avr. 2023

·

A séjourné 2 nuits

Staff were very accommodating when we requested a different room. They gave us a second floor room with 5 beds instead of the three we needed. It had lots of light and views to the mountains. The outdoor pool is nice. When we tried the small spa pool it was too hot. Unfortunately there is building going on across the road and they start work at 7am.

10

Jamesntiana

18 sept. 2023

·

A séjourné 2 nuits

Great host, good space for our family, swimming pool right outside. Close to town and eat st.

4

Melissa

29 janv. 2025

·

A séjourné 2 nuits

Check in process was good,was in town for work, however there were only 2 towels in the room when checked in and 3 of us were staying. When we asked for more towels the response was I had to wait till the morning at 9.30, we obviously had a shower the night we arrived as we had been traveling,and needed towels for the morning before I had to go to work at 8. I then waited in reception the next morning for about 10 mins pushing the bell and no one came, so I had to go back to the room and ring and was told again I had to wait till 9.30 until I told him I had to get to work. He did eventually give me towels but I had to go through all of that to get some towels. In the afternoon when I finished work, the room hadn’t been serviced, the dirty towels from the morning were still in the bathroom and the rubbish was still full, we had paid to stay another night but after all of that we packed up returned the key and I questioned why the room wasn’t serviced and he didn’t look at all bothered, I couldn’t be bothered dealing with him, so we left and checked in somewhere else. The service was extremely rude and unprofessional and unpleasant for a hospitality business. Also they have pools and spas there but don’t give extra towels, some people like to shower twice a day. I travel a lot and have stayed at many motels and this one would have to be one of the worst, I’ve never known any motel not to service rooms. The pics on the web are definitely not what it looks like now.

8

Suzanna

20 nov. 2024

·

A séjourné 2 nuits

Staff was warm and welcoming. Johns gave us a bigger room than we reserved and even helped us carry our suitcases up to our room. Property looks like your typical family run motel so there's a bit of quirkiness to it. Spa tub was the hottest hotel/motel one we've ever been in which was wonderful! We didn't try the other 2 pools

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation centrale constamment appréciée : facile d'accès à pied au lac Rotorua, à Eat Street, aux Government Gardens et aux attractions de la ville. Certaines chambres offrent une vue sur le lac. Le quartier est généralement calme et sûr.

Avis de voyageur à ce sujet

10

Lesley

17 déc. 2025

·

A séjourné 1 nuit

Excellent location in Rotorua, bed very comfortable, excellent for a short stay

8

Elaine

8 févr. 2025

·

A séjourné 1 nuit

Good location for everything

8

WILFRID

25 juin 2025

·

A séjourné 4 nuits

Hébergement propre et proche du eat street

8

Pamela

4 sept. 2025

·

A séjourné 3 nuits

The location was great for strolling along the lake front, as well as access to the city, being a few short blocks away. The hotel was perfect for our stay with comfortable beds, a kitchenette, heated floors in bathroom, unlimited hot water and a hotel thermal pool. The motel itself could do with a revamp, however its present condition was reflected in the very affordable price we paid for our stay.

10

Ngaio

21 sept. 2025

·

A séjourné 1 nuit

Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.

10

Della

20 janv. 2025

·

A séjourné 3 nuits

Was so close to everything really enjoyed our stay

10

Damon

11 avr. 2025

·

A séjourné 1 nuit

Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.

10

Kevin

5 sept. 2025

·

A séjourné 2 nuits

Love the themal pools. The staff are friendly and helpful. Walking distance to eat street and the lake.

8

Sharon

13 juil. 2024

·

A séjourné 2 nuits

Good location

8

Yoong

17 août 2023

·

A séjourné 1 nuit

In town, close to everything.

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Repas

Pas assez d'informations dans les commentaires.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	92 $US
février	91 $US
mars	89 $US
avril	75 $US
mai	73 $US
juin	67 $US
juillet	77 $US
août	77 $US
septembre	87 $US
octobre	79 $US
novembre	87 $US
décembre	82 $US

di	lu	ma	me	je	ve	sa
1 $61	2 $63	3 $65	4 $66	5 $69	6 $95	7 $89
8 $68	9 $72	10 $68	11 $68	12 $70	13 $87	14 $84
15 $69	16 $87	17 $68	18 $70	19 $68	20 $103	21 $83
22 $66	23 $69	24 $70	25 $75	26 $67	27 $86	28 $94
29 $71	30 $80

Ambassador Thermal Motel

Prix pour Ambassador Thermal Motel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Appartement Économique, 2 chambres

Appartement Standard, 2 chambres

Studio, 1 lit double

Appartement, 1 chambre

Appartement Économique, 1 chambre

Appartement, 2 chambres

Appartement Standard, 1 chambre

Studio, plusieurs lits

Avis des voyageurs sur Ambassador Thermal Motel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $75	22 $69	23 $80	24
25 $82	26 $63	27 $62	28 $67	29 $80	30 $105	31 $90