VIK hotel Arena Blanca

Incredible staff that was quick to accommodate any issues that came up. The air conditioner went out and they promptly changed our room with the only delay being that the bed was not made. The food was good overall. Lots of options. Beautiful pools. Very nice beach despite the seaweed that was all over Bavaro beaches. The entertainment was fun. All that being said, if all inclusive is what your looking for, this was an amazing choice for us, and I highly recommend this location to enjoy Punta Cana.

El servicio al cliente fue el peor que e tenido en mi vida pagas un todo incluido y los rones q te dan y bebidas no son ni los genéricos los refresco solo tenían de dieta el trato del personal fue malísimo los únicos q si hacían su trabajo y muy bien fueron el personal de entretenimiento el supuesto casino solo 5 máquinas

THIS VIK HOTEL ARENA BLANCA IS THE BEST. I AM GIVING THIS HOTEL 5 STARTS. STAFF IS EXTREMELY FROENDLY AND HELPFULL. FOʻOD IS EXCELLENT. THE SWIMMING POOLS ARE VERY CLEAN. THE ROOM WHERE I WAS WITH MY WIFE WAS CLEAN AND WELL KEPT. WE HAVE AIR CONDITIONING AND 24 HRS HOT WATER. THE CHECK IN WAS VERY FAST AND EXTREMELY FRIENDLY.. I WILL RECOMMEND THIS RESORT TO ANY BODY THAT WANT TO HAVE SOME TIMES TO RELAX AND HAVE SOME QUIET TIME. OH MY GOD THEY HAVE EXCELLENT SHOWS EVERY NIGHT.

If the price looks good to you. Book it! This was my first resort and I’m a solo traveler. The facility is dated but it has a great layout and charm to it. Everything was kept clean.

Overall, our stay was fairly good. We understood from the beginning that this is a relatively budget hotel, so we didn’t have high expectations. The food was a pleasant surprise — everything was tasty, and there was a good variety of dishes to choose from. We’d also like to especially mention the young man at the front desk: we arrived late, and he kindly suggested we go for dinner first before dealing with check-in and payment. That was very thoughtful and much appreciated. Unfortunately, the rest of the staff didn’t leave the same impression. Most employees seemed unfriendly, rarely smiled, and this was especially noticeable at the bars. Because of that, it didn’t really feel like a place where you’d want to leave tips, which is a pity. The rooms and overall hotel facilities are quite outdated — including the sunbeds and furniture around the property. That said, we are not very picky, and everything essential was there, so it was fine for us. What was truly frustrating was the room key cards. They kept getting demagnetized constantly — even brief contact with a phone would make them stop working. We had to go to the reception several times a day to reactivate them, which became very tiring. Another disappointing aspect was the condition of the public restrooms around the hotel. Many of the stall doors didn’t lock or were simply broken. Fixing basic latches is not a major expense, and it’s quite unacceptable to have to use a toilet with the door not closing properly.