Montaña de fuego Mountain Resort & Spa
From
185 USD
a notte
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From
185 USD
a notte
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 vasche idromassaggio, sorgenti termalie una sa...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 vasche idromassaggio, sorgenti termalie una sauna. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni. Se desideri trascorrere una giornata di shopping, potrai utilizzare la comoda navetta (a pagamento).
Servizi per le aziende
Potrai usufruire di quotidiani gratuiti nella hall, una reception aperta 24 ore su 24 e personale poliglotta. Un hotel è ideale per l'organizzazione di eventi, grazie a un centro congressi e 2 sale riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio gratuito.
Ristorazione
Per il pranzo e la cena, visita Acuarelas Restaurant, un ristorante specializzato in cucina locale, oppure, se preferisci stare nella tua stanza, richiedi il servizio in camera con orario limitato. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 06:30 alle ore 09:30.
Camere
Scegli una delle 66 camere della struttura, tutte provviste di aria condizionata e minibar: ti sentirai subito a casa. Riposati su un comodo letto con materasso a doppio strato, completo di copriletto in piuma e biancheria da letto di alta qualità. La TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli.
Posizione
Se alloggi in Montaña de fuego Mountain Resort & Spa in un parco nazionale a La Fortuna, sarai a soli 5 minuti di auto da Sorgenti termali di Tabacon e Parco Nazionale del vulcano Arenal. Questo hotel con spa dista 3,6 km da Centro Benessere Ecotermales Fortuna e 3,8 km da Sorgenti termali di Baldi.
Nelle vicinanze
Parco Avventura Go(0.7 miglia)
Titoku Hot Springs(1.4 miglia)
Natura Eco Park(1.5 miglia)
Sorgenti termali di Los Lagos(1.9 miglia)
Sorgenti termali di Tabacon(2 miglia)
Parco Nazionale del vulcano Arenal(2 miglia)
Sorgenti Termali del Paradiso(2.2 miglia)
Centro Benessere Ecotermales Fortuna(2.3 miglia)
Termales Los Laureles(2.3 miglia)
Sorgenti termali di Baldi(2.3 miglia)
Eco Termales Fortuna(2.6 miglia)
Ecoglide Arenal Park(3.1 miglia)
Lago Arenal(5.1 miglia)
Parco La Fortuna(5.3 miglia)
Vulcano di Arenal(5.7 miglia)
La Fortuna (FON-Arenal)(6.5 miglia)
Aeroporto Internazionale "Juan Santamaría" di San José (SJO)(79.3 miglia)
Aeroporto Internazionale "Tobías Bolaños" di San José (SYQ)(89.6 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Posizione
8 Km al Oeste de La Iglesia Catolia de la Fortuna San Carlos, Volcan Arenal, Palma, La Fortuna, Cantone di San Carlos, Costa Rica
Parco Avventura Go (0.7 miglia)
Titoku Hot Springs (1.4 miglia)
Natura Eco Park (1.5 miglia)
Sorgenti termali di Los Lagos (1.9 miglia)
Sorgenti termali di Tabacon (2 miglia)
Parco Nazionale del vulcano Arenal (2 miglia)
Opzioni camera
12
Standard Triple
Dettagli della camera
1 Letto Matrimoniale Alla Francese
e 1 Letto Singolo
Posti letto: 3
320 ft²
Aria condizionataBagno privatoCulla (gratis)
24
Superior Doble
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
320 ft²
Aria condizionataBagno privatoCulla (gratis)
11
Standard doble
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
320 ft²
Aria condizionataBagno privatoCulla (gratis)
13
Junior Suite Doble
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
391 ft²
Aria condizionataVasca da bagno e doccia separateBagno privato
11
Junior Suite King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
391 ft²
Aria condizionataVasca da bagno e doccia separateBagno privato
8
Bungalow Standard, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataBagno privatoCulla (gratis)
10
Family Room
Dettagli della camera
2 Letti Matrimoniali
e 1 Letto Singolo
Posti letto: 5
320 ft²
Aria condizionataBagno privatoCulla (gratis)
24
Deluxe
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
391 ft²
Aria condizionataVasca da bagno e doccia separateBagno privato
21
Superior King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
320 ft²
Aria condizionataBagno privatoCulla (gratis)
Recensioni degli ospiti su Montaña de fuego Mountain Resort & Spa
7.8
Buono
Sulla base di 433 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
2%
In coppia
47%
Famiglia
31%
Gruppo
16%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Montaña de fuego Mountain Resort & Spa, i viaggiatori apprezzano la vista sul vulcano, le rilassanti sorgenti termali e il personale cordiale, ma notano anche una struttura datata con bagni vecchi e problemi di manutenzione, una pulizia incostante e una connessione Wi-Fi in camera irregolare o assente.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Montaña de fuego Mountain Resort & Spa, i viaggiatori apprezzano la vista sul vulcano, le rilassanti sorgenti termali e il personale cordiale, ma notano anche una struttura datata con bagni vecchi e problemi di manutenzione, una pulizia incostante e una connessione Wi-Fi in camera irregolare o assente.
La posizione è tranquilla e comoda per raggiungere La Fortuna e partecipare a tour. Il cibo è spesso apprezzato, soprattutto con piani all-inclusive, anche se alcuni ospiti hanno trovato i buffet ripetitivi o nella media e il servizio al ristorante lento. Aspettatevi un soggiorno all'insegna della natura e del relax se siete a vostro agio con camere datate e una connessione Wi-Fi limitata.
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Servizi
Gli ospiti sottolineano le sorgenti termali/piscine minerali, i servizi spa e le agenzie di tour in loco. Alcune strutture appaiono datate, con occasionali problemi di manutenzione o pulizia.
Recensioni degli ospiti correlate
4
Warren
1 dic 2025
·
Soggiorno di 7 notti
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
8
Miguel
27 ago 2025
·
Soggiorno di 2 notti
It's my 4th time in the property. I stayed with my Family in a room - Not bad, but bugs get into the room. The facilities are being renovated, as we saw, but Pool and Restaurant need a revamp urgently...Loking like an 80's property
It's my 4th time in the property. I stayed with my Family in a room - Not bad, but bugs get into the room. The facilities are being renovated, as we saw, but Pool and Restaurant need a revamp urgently...Loking like an 80's property
8
Aura H
17 nov 2025
·
Soggiorno di 5 notti
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
10
Susan
11 lug 2025
·
Soggiorno di 2 notti
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
10
Sand
22 mar 2022
·
Soggiorno di 2 notti
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
10
Cam
3 ago 2025
·
Soggiorno di 2 notti
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
10
Susanne
10 dic 2021
·
Soggiorno di 3 notti
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
4
Carol
5 set 2025
·
Soggiorno di 4 notti
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
10
Lindsey
24 gen 2025
·
Soggiorno di 1 notte
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
10
Andrew
5 nov 2025
·
Soggiorno di 3 notti
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le opinioni sono contrastanti: alcuni descrivono camere e giardini molto puliti, mentre altri segnalano muffa, perdite e bagni mal tenuti in alcune zone.
Recensioni degli ospiti correlate
4
Warren
1 dic 2025
·
Soggiorno di 7 notti
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
6
Krishnendu
26 nov 2025
·
Soggiorno di 3 notti
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
10
Christi
15 nov 2025
·
Soggiorno di 2 notti
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
8
Aura H
17 nov 2025
·
Soggiorno di 5 notti
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
2
Janete
3 gen 2026
·
Soggiorno di 3 notti
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
2
Tamerah
29 lug 2025
·
Soggiorno di 2 notti
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
10
Sand
22 mar 2022
·
Soggiorno di 2 notti
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
4
Carol
5 set 2025
·
Soggiorno di 4 notti
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Bungalow e camere offrono una vista panoramica sul vulcano e ampi spazi, ma l'arredamento e i bagni appaiono datati e in alcune unità ci sono problemi di manutenzione. Diverse recensioni segnalano la mancanza o la scarsa copertura Wi-Fi in camera.
Recensioni degli ospiti correlate
4
Warren
1 dic 2025
·
Soggiorno di 7 notti
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
6
Krishnendu
26 nov 2025
·
Soggiorno di 3 notti
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
10
Shehaan
5 ago 2025
·
Soggiorno di 3 notti
Amazing property! The view from our room was to die for! The waiting staff were very friendly and helpful. Kudos to Fernando.
Amazing property! The view from our room was to die for! The waiting staff were very friendly and helpful. Kudos to Fernando.
8
Rajesh
11 ago 2025
·
Soggiorno di 3 notti
We had wonderful stay.but no phone and wi fi in room.
We had wonderful stay.but no phone and wi fi in room.
2
Tamerah
29 lug 2025
·
Soggiorno di 2 notti
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
8
Reid
18 lug 2023
·
Soggiorno di 7 notti
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
10
Sand
22 mar 2022
·
Soggiorno di 2 notti
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
10
Cam
3 ago 2025
·
Soggiorno di 2 notti
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
10
Susanne
10 dic 2021
·
Soggiorno di 3 notti
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
4
Carol
5 set 2025
·
Soggiorno di 4 notti
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
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Servizio
Molti ospiti elogiano il servizio caloroso e disponibile e il supporto per tour e logistica. Tuttavia, diverse recensioni menzionano un servizio lento o una gestione poco reattiva in caso di problemi.
Recensioni degli ospiti correlate
4
Warren
1 dic 2025
·
Soggiorno di 7 notti
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
10
Christi
15 nov 2025
·
Soggiorno di 2 notti
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
10
Julia
19 mar 2025
·
Soggiorno di 5 notti
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
2
Janete
3 gen 2026
·
Soggiorno di 3 notti
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
8
Gloria
28 nov 2025
·
Soggiorno di 2 notti
Staff very friendly and helpful
Staff very friendly and helpful
2
Tamerah
29 lug 2025
·
Soggiorno di 2 notti
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
10
Katherine
7 set 2024
·
Soggiorno di 5 notti
The staff was amazing and incredibly helpful. Gave great recommendations for food and activities.
The staff was amazing and incredibly helpful. Gave great recommendations for food and activities.
10
Mary
20 feb 2024
·
Soggiorno di 4 notti
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
4
Carol
5 set 2025
·
Soggiorno di 4 notti
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
10
Andrew
5 nov 2025
·
Soggiorno di 3 notti
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
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Posizione
L'ambiente è tranquillo, pittoresco e vicino a La Fortuna e alle attività nella zona del vulcano. Alcuni notano che la zona circostante non è particolarmente attraente, ma la maggior parte la trova comoda per esplorare.
Recensioni degli ospiti correlate
10
Julia
19 mar 2025
·
Soggiorno di 5 notti
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
10
Susan
11 lug 2025
·
Soggiorno di 2 notti
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
8
Glenn
18 dic 2021
·
Soggiorno di 2 notti
Hospitable and Attentive staff in an ideal location.
Hospitable and Attentive staff in an ideal location.
8
Reid
18 lug 2023
·
Soggiorno di 7 notti
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
10
Michael
5 gen 2022
·
Soggiorno di 2 notti
Great locat
Great locat
10
Cam
3 ago 2025
·
Soggiorno di 2 notti
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
10
Susanne
10 dic 2021
·
Soggiorno di 3 notti
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
10
Sandra
26 giu 2025
·
Soggiorno di 1 notte
The resort is in a great area, quiet and a few minutes from town.
The resort is in a great area, quiet and a few minutes from town.
10
Nathalys
7 lug 2025
·
Soggiorno di 3 notti
Me encantó Montaña de fuego! Su ubicación, la vista increíble al volcán, estar rodeada de la naturaleza! Todo espectacular
Me encantó Montaña de fuego! Su ubicación, la vista increíble al volcán, estar rodeada de la naturaleza! Todo espectacular
8
Sue
4 lug 2022
·
Soggiorno di 2 notti
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
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Ristorazione
Il cibo è generalmente apprezzato e i piani all-inclusive con buffet e bevande sono molto popolari. Alcuni ospiti hanno trovato i buffet ripetitivi o nella media e hanno notato un servizio al ristorante lento.
Recensioni degli ospiti correlate
4
Warren
1 dic 2025
·
Soggiorno di 7 notti
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
10
Julia
19 mar 2025
·
Soggiorno di 5 notti
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
8
Aura H
17 nov 2025
·
Soggiorno di 5 notti
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
10
Elias
6 ago 2025
·
Soggiorno di 3 notti
We got the all-inclusive package and it did not disappoint. Buffets for lunch and dinner and menu items for lunch. Plus unlimited drinks if you have the premium package.
We got the all-inclusive package and it did not disappoint. Buffets for lunch and dinner and menu items for lunch. Plus unlimited drinks if you have the premium package.
2
Janete
3 gen 2026
·
Soggiorno di 3 notti
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
10
Mary
20 feb 2024
·
Soggiorno di 4 notti
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
10
Lindsey
24 gen 2025
·
Soggiorno di 1 notte
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
10
Jean Paul
3 lug 2022
·
Soggiorno di 7 notti
The property had comfortable beds, good A/C and beautiful views. Also, the food was very good here.
The property had comfortable beds, good A/C and beautiful views. Also, the food was very good here.
8
Sue
4 lug 2022
·
Soggiorno di 2 notti
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Maria Lourdes
2 settimane fa
·
Soggiorno di 1 notte
Fue una excelente experiencia, un lugar maravilloso
Fue una excelente experiencia, un lugar maravilloso
2
Jossua
3 set 2026
·
Soggiorno di 1 notte
PESIMO LUGAR PARA HOSPEDARSE, PRIMERO TE DAN LA HABITACION TARDE Y NI AL CASO LE OFRECEN QUE AL CHECK OUT LA DEVUELVA UN POCO TARDE O ALGO, PESIMA ATENCION AL CLIENTE, UN DESAYUNO FEO, PISCINAS CON MOHO Y RESBALOSAS, HABITACIONES CON CUCARACHAS, UN HOTEL SUPER VIEJO Y COBRA CARISIMO COMO SI FUERA ALGO EXTRAORDINARIO.
PESIMO LUGAR PARA HOSPEDARSE, PRIMERO TE DAN LA HABITACION TARDE Y NI AL CASO LE OFRECEN QUE AL CHECK OUT LA DEVUELVA UN POCO TARDE O ALGO, PESIMA ATENCION AL CLIENTE, UN DESAYUNO FEO, PISCINAS CON MOHO Y RESBALOSAS, HABITACIONES CON CUCARACHAS, UN HOTEL SUPER VIEJO Y COBRA CARISIMO COMO SI FUERA ALGO EXTRAORDINARIO.
6
Edgardo
31 ago 2026
·
Soggiorno di 1 notte
El día que llegamos llovía mucho, en el hotel prestan sombrillas para los huéspedes, faltan más opciones techadas en el área de piscinas y sillas, ya que si simplemente se quiere estar sentado o acostado a la orilla de las termales no se puede si esta lloviendo mucho. El staff muy amable, debido a tanta lluvia no hicimos los senderos pero si se ve como una opción interesante de hacer. Respecto a las habitaciones, limpias, cómodas y bonitas pero las cortinas deberían de cambiar a Blackout ya que al amanecer (5am), dejan pasar demasiada luz a la habitación. El restaurante, el desayuno estaba bien.
El día que llegamos llovía mucho, en el hotel prestan sombrillas para los huéspedes, faltan más opciones techadas en el área de piscinas y sillas, ya que si simplemente se quiere estar sentado o acostado a la orilla de las termales no se puede si esta lloviendo mucho. El staff muy amable, debido a tanta lluvia no hicimos los senderos pero si se ve como una opción interesante de hacer. Respecto a las habitaciones, limpias, cómodas y bonitas pero las cortinas deberían de cambiar a Blackout ya que al amanecer (5am), dejan pasar demasiada luz a la habitación. El restaurante, el desayuno estaba bien.
10
JAVIER
9 ago 2026
·
Soggiorno di 1 notte
Excelente comida, Recomiendo restauraurante y pizzeria. Atención del personal buena. El lugar recomendado y bonito
Excelente comida, Recomiendo restauraurante y pizzeria. Atención del personal buena. El lugar recomendado y bonito
2
Jose
9 ago 2026
·
Soggiorno di 2 notti
Overpriced Hotel, extremely and I repeat, extremely bad service. Facilities of the dining room are old, wear and sticky dirty tables wait for you at breakfast. And about the food, overcooked scrambled eggs, gallo pinto reheated from the last 7 days, poor variety of food and low quality ingredients. Rooms are dark. Beds and pillows are good, and the cherry on top, the service. I went for breakfast, sit down in a table, it was dirty and sticky, asked a waitress to please clean it, and she answered that she was busy so better look for other table. ...... if you have the chance, choose other hotel
Overpriced Hotel, extremely and I repeat, extremely bad service. Facilities of the dining room are old, wear and sticky dirty tables wait for you at breakfast. And about the food, overcooked scrambled eggs, gallo pinto reheated from the last 7 days, poor variety of food and low quality ingredients. Rooms are dark. Beds and pillows are good, and the cherry on top, the service. I went for breakfast, sit down in a table, it was dirty and sticky, asked a waitress to please clean it, and she answered that she was busy so better look for other table. ...... if you have the chance, choose other hotel
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 22:00
Prima delle 12:30
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-11: 174.65102666427612USD
- 2026-10-12: 177.80573241348264USD
- 2026-10-13: 176.82093821365356USD
- 2026-10-14: 177.80573241348264USD
- 2026-10-15: 177.80573241348264USD
- 2026-10-16: 177.80573241348264USD
- 2026-10-17: 177.80573241348264USD
- 2026-10-18: 177.80573241348264USD
- 2026-10-19: 187.732902882843USD
- 2026-10-20: 153.7573494451904USD
- 2026-10-21: 153.7573494451904USD
- 2026-10-22: 153.7573494451904USD
- 2026-10-23: 187.732902882843USD
- 2026-10-24: 187.732902882843USD
- 2026-10-25: 153.17559USD
- 2026-10-26: 153.7573494451904USD
- 2026-10-27: 153.7573494451904USD
- 2026-10-28: 153.7573494451904USD
- 2026-10-29: 153.7573494451904USD
- 2026-10-30: 153.7573494451904USD
- 2026-10-31: 153.7573494451904USD
- 2026-11-01: 404.60120592132563USD
- 2026-11-02: 404.60120592132563USD
- 2026-11-03: 399.07019197265623USD
- 2026-11-04: 404.60120592132563USD
- 2026-11-05: 408.0250905715942USD
- 2026-11-06: 153.7573494451904USD
- 2026-11-07: 153.7573494451904USD
- 2026-11-08: 404.60120592132563USD
- 2026-11-09: 408.0250905715942USD
- 2026-11-10: 395.0616476101684USD
- 2026-11-11: 404.60120592132563USD
- 2026-11-12: 153.7573494451904USD
- 2026-11-13: 153.7573494451904USD
- 2026-11-14: 402.50165143798824USD
- 2026-11-15: 402.50165143798824USD
- 2026-11-16: 402.50165143798824USD
- 2026-11-17: 153.7573494451904USD
- 2026-11-18: 152.35955722045898USD
- 2026-11-19: 405.9040058706665USD
- 2026-11-20: 402.5646725344848USD
- 2026-11-21: 402.50165143798824USD
- 2026-11-22: 402.50165143798824USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 401.16688030975337USD
- 2026-11-28: 405.9040058706665USD
- 2026-11-29: 402.50165143798824USD
- 2026-11-30: 402.50165143798824USD
- 2026-12-01: 153.7573494451904USD
- 2026-12-02: 402.50165143798824USD
- 2026-12-03: 405.9040058706665USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 402.50165143798824USD
- 2026-12-08: 405.9040058706665USD
- 2026-12-09: 408.8547716665649USD
- 2026-12-10: 401.59724581604USD
- 2026-12-11: 401.59724581604USD
Questa struttura offre trasferimenti dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 24 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un estintore antincendio e un kit di pronto soccorso
- L'ingresso alle sorgenti termali è disponibile dalle ore 06:00 alle ore 21:00.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Navetta per l'aeroporto: 180 USD a persona (solo andata)
- Cauzione per animali: 200 USD a soggiorno.
- Supplemento per animali domestici: 55 USD ad animale, al giorno
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
Concierge Services
Attività
Piscina
Giardino
Biliardo
Equitazione
Passeggiate
Piscina bambini
Piscina coperta
Piscina scoperta
Piscina scoperta riscaldata
Musica dal vivo
Pool (Indoor)
Outdoor Fireplace
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Bar della piscina
Area/Tavoli da picnic
Pranzi da asporto
Colazione in camera
Disponibilità camere anallergiche
Family room
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito