Hampton by Hilton Istanbul Kayasehir

Odalar ve Otel çok temizdi, çalışanlar güler yüzlü ve kahvaltı bence olması gerektiği gibiydi teşekkürler

Kahvaltı menüsü harikaydı bol çeşit ve herşey lezzetliydi çalışan arkadaşlar çok yardımcı oldular teşekkürler emeğinize sağlık 🙏

Hersey mükemmeldi

Even though there were many frustrating issues during the stay, like the elevator being out of service for an entire week without being fixed, and the ice machine reportedly being broken for more than a month, one staff member (The young man Yusuf) truly made everything easier with his smiling face and very helpful attitude. A huge compliment and sincere thanks to Yusuf for his professionalism, kindness, and positive energy. He was the bright spot of the experience and deserves great recognition.

This time, the staff performance was very disappointing. They seemed reluctant to assist, and even a simple request for ice cubes turned into an unnecessary hassle. I had to insist multiple times just to receive a small amount, which is not acceptable for a hotel of this standard.