Hotel Mousai - Adults Only Puerto Vallarta
452 $
/ Nacht
Ø-Preis November
Preise für Hotel Mousai - Adults Only Puerto Vallarta
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452 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Hotel Mousai - Adults Only Puerto Vallarta ist Oktober mit durchschnittlich 322 $ pro Nacht der günstigste Monat und März mit 591 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 484 $ |
| Februar | 520 $ |
| März | 591 $ |
| April | 490 $ |
| Mai | 462 $ |
| Juni | 432 $ |
| Juli | 417 $ |
| August | 391 $ |
| September | 445 $ |
| Oktober | 322 $ |
| November | 452 $ |
| Dezember | 520 $ |
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Nov · 452 $
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Am teuersten: März (ca. 591 $)
Am günstigsten: Oktober (ca. 322 $)
Über diese Unterkunft
Nimm dir Zeit, um dich im Wellnessbereich verwöhnen zu lassen. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools, Tennisplätze im Freien und Fitnesscenter. Zu den Highlights, die dieses Re...
Annehmlichkeiten
Nimm dir Zeit, um dich im Wellnessbereich verwöhnen zu lassen. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools, Tennisplätze im Freien und Fitnesscenter. Zu den Highlights, die dieses Resort bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk.
Services der Unterkunft
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Wenn du eine Veranstaltung in Puerto Vallarta planst, ist dieses Resort eine gute Wahl, denn zu den 2809 Quadratfuß (261 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und Tagungsräume. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parkservice (kostenlos).
Gastronomie
Genieße japanische Küche im Hiroshi - Japanese, einem der 9 Restaurants dieses Resorts, oder nutz den Zimmerservice (rund um die Uhr). Still deinen Durst an einer der 5 Bars/Lounges oder 2 Poolbars. Gegen Gebühr wird täglich von 07:00 Uhr bis 11:00 Uhr ein großes Frühstück angeboten.
Zimmer
Gönn dir einen Aufenthalt in einem der 14 Zimmer, die individuell ausgestattet sind und über private Whirlpools im Freien und einen Flachbildfernseher verfügen. Die Zimmer haben eigene Balkone. Satellitenempfang und DVD-Player stehen ebenso zur Verfügung wie ein WLAN-Internetzugang (kostenlos). Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Lage
Hotel Mousai Puerto Vallarta Adults Only in Puerto Vallarta (Südzone) lockt mit einem Aufenthalt, der nur eine 1-minütige Fahrt von Playa Garza Blanca und eine 5-minütige Fahrt von Playa Gemelas entfernt ist. Dieses Resort in Strandnähe ist 4,3 km von Playa Mismaloya und 5,4 km von Zoologico de Vallarta entfernt.
In der Nähe
Banderas-Bucht(0.1 Meilen)
Playa Garza Blanca(0.2 Meilen)
Playa Palmares(0.4 Meilen)
Playa Esmerelda(0.5 Meilen)
Punta Negra Strand(0.9 Meilen)
Playa Gemelas(1.8 Meilen)
Playa Estaca(2.8 Meilen)
Playa Mismaloya(2.9 Meilen)
Strand Conchas Chinas(3.1 Meilen)
Lindomar Strand(3.1 Meilen)
Zoologico de Vallarta(3.4 Meilen)
Calle Olas Altas(4 Meilen)
Playa de los Muertos(4 Meilen)
Los Muertos Anlegestelle(4 Meilen)
Act ll Entertainment Bühnen(4.4 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Licenciado Gustavo Diaz Ordaz Intl. (PVR)(12.5 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Lage
Carretera a Barra de Navidad KM 7.5, Südzone, Mismaloya, Puerto Vallarta, Puerto Vallarta, Bundesstaat Jalisco, Mexiko
Banderas-Bucht (0.1 Meilen)
Playa Garza Blanca (0.2 Meilen)
Playa Palmares (0.4 Meilen)
Playa Esmerelda (0.5 Meilen)
Punta Negra Strand (0.9 Meilen)
Playa Gemelas (1.8 Meilen)
Gästebewertungen zu Hotel Mousai - Adults Only Puerto Vallarta
9.4
Hervorragend
Basierend auf 1.000 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
1%
Paare
82%
Familien
4%
Gruppen
7%
Alleinreisende
3%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Hotel Mousai – nur für Erwachsene in Puerto Vallarta loben Reisende den atemberaubenden Blick auf Dschungel und Ozean, die stilvollen, geräumigen Suiten mit Whirlpools und das hervorragende Personal. Es werden jedoch immer wieder Frustrationen über aggressive Verkaufsgespräche für Mitgliedschaften, verwirrende Angebote für All-Inclusive-Leistungen sowie gelegentliche Bau- oder Wartungsarbeiten geäußert.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Hotel Mousai – nur für Erwachsene in Puerto Vallarta loben Reisende den atemberaubenden Blick auf Dschungel und Ozean, die stilvollen, geräumigen Suiten mit Whirlpools und das hervorragende Personal. Es werden jedoch immer wieder Frustrationen über aggressive Verkaufsgespräche für Mitgliedschaften, verwirrende Angebote für All-Inclusive-Leistungen sowie gelegentliche Bau- oder Wartungsarbeiten geäußert.
Die Rooftop-Infinity-Pools und der Spa erhalten viel Lob, obwohl die Pools früh schließen und der Strand klein und felsig ist, wenn man den Hügel hinuntergeht. Die Qualität des Essens wird in mehreren Restaurants sehr gelobt, aber Reservierungen und Aufpreise für Premium-Artikel können enttäuschen. Die Lage wirkt ruhig und abgelegen vom Stadtzentrum, mit Trolley-Anschluss im gesamten Hügelkomplex. Erwarten Sie einen luxuriösen, nur für Erwachsene zugänglichen Urlaub mit exzellentem Service und Annehmlichkeiten, sowie etwas Verkaufsdruck und Kleingedrucktes.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Rooftop-Infinity-Pools und der Spa erhalten durchweg Lob; Trolleys verbinden Bereiche im gesamten Hügelkomplex. Einige bemängeln die frühen Öffnungszeiten der Pools sowie einen kleinen, felsigen Strand; gelegentliche Bauarbeiten sind zu hören.
Ähnliche Gästebewertungen
10
Jezer
18. Sept. 2025
·
Aufenthalt für 3 Nächte
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
10
Kayhan
16. Apr. 2024
·
Aufenthalt für 3 Nächte
The property gives you the beauty of the jungle behind and the ocean in front. The rooftop pool has the most mesmerizing view.
The property gives you the beauty of the jungle behind and the ocean in front. The rooftop pool has the most mesmerizing view.
10
veronica
18. Aug. 2025
·
Aufenthalt für eine Nacht
Tienen una alberca espectacular en la torre norte y una verdadera lástima que la cierren a las 7 pm Debería de aprovechar el sunset y cerrarla más tarde!!!
Tienen una alberca espectacular en la torre norte y una verdadera lástima que la cierren a las 7 pm Debería de aprovechar el sunset y cerrarla más tarde!!!
10
Alejandro
3. Jan. 2025
·
Aufenthalt für 5 Nächte
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
10
Demarquez
12. Okt. 2025
·
Aufenthalt für eine Nacht
My wife and I had an exceptional time here, everything was great, food, service, room, bed, and the trolly that gets you around the property! Will definitely be back again!
My wife and I had an exceptional time here, everything was great, food, service, room, bed, and the trolly that gets you around the property! Will definitely be back again!
10
JD
29. Juni 2025
·
Aufenthalt für 2 Nächte
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
10
Maria
1. Apr. 2025
·
Aufenthalt für 4 Nächte
We just returned from our second trip to Hotel Mousai. The food and service are excellent. The check in was quick and easy and the property is clean and well kept. There is construction at the beach that can be heard from your room. Other than that, the stay was perfect.
We just returned from our second trip to Hotel Mousai. The food and service are excellent. The check in was quick and easy and the property is clean and well kept. There is construction at the beach that can be heard from your room. Other than that, the stay was perfect.
10
Terry Durrell
22. März 2025
·
Aufenthalt für 4 Nächte
Stunning views and top notch service. Everyone was wonderful from the room staff, bell boys and desk attendants to the personal concierge. Would definitely recommend. Make sure you hit the rooftop bar and pool on the north tower!!
Stunning views and top notch service. Everyone was wonderful from the room staff, bell boys and desk attendants to the personal concierge. Would definitely recommend. Make sure you hit the rooftop bar and pool on the north tower!!
10
Grace KuiDuk
26. Okt. 2025
·
Aufenthalt für 3 Nächte
Everything fantastic!!!!! Especially, rooftop infinity pool is amazing!
Everything fantastic!!!!! Especially, rooftop infinity pool is amazing!
10
Elizabeth
16. Okt. 2025
·
Aufenthalt für 3 Nächte
Amazing property all around a great experience the spa is a must.
Amazing property all around a great experience the spa is a must.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die meisten Gäste beschreiben die Unterkunft und die Zimmer als tadellos sauber und gut gepflegt. Einige berichten von Wartungs- oder Hygieneproblemen wie Schimmel, Lecks oder Problemen mit der Minibar/dem Kühlschrank, die jedoch isoliert zu sein scheinen.
Ähnliche Gästebewertungen
10
zepyur
5. Nov. 2024
·
Aufenthalt für 4 Nächte
Amazing service super clean
Amazing service super clean
10
Amber
20. Mai 2025
·
Aufenthalt für 2 Nächte
The service, food, and staff were a 10/10 across the board. The only issue we experienced during our visit was the broken fridge we had in our room. It was also forming some kind of mold on the drinks that were on the top shelf, I’m assuming from condensation. Didn’t bother us at all but it would probably bother someone in the future. We will absolutely be back as soon as possible and we can’t thank everyone in the establishment enough for an amazing trip/birthday. Thanks again!
The service, food, and staff were a 10/10 across the board. The only issue we experienced during our visit was the broken fridge we had in our room. It was also forming some kind of mold on the drinks that were on the top shelf, I’m assuming from condensation. Didn’t bother us at all but it would probably bother someone in the future. We will absolutely be back as soon as possible and we can’t thank everyone in the establishment enough for an amazing trip/birthday. Thanks again!
10
Raymond
16. Nov. 2025
·
Aufenthalt für 2 Nächte
I loved our stay at this hotel. So spotless, so impressive from the moment we arrived. Staff was very personable and professional. We felt VIP our entire stay
I loved our stay at this hotel. So spotless, so impressive from the moment we arrived. Staff was very personable and professional. We felt VIP our entire stay
10
Elisa María
24. Mai 2025
·
Aufenthalt für 4 Nächte
Simplemente fenomenal. Nunca me había hospedado en un lugar tan lujoso, tan bien cuidado, con tanta calidad en instalaciones, en el trato, en el personal, la comida, el cuarto, los restaurantes, las actividades, todo todo todo. Fue como un sueño. Espero con ansias el día en que pueda regresar, a este o a cualquier otro hotel del grupo TAFER.
Simplemente fenomenal. Nunca me había hospedado en un lugar tan lujoso, tan bien cuidado, con tanta calidad en instalaciones, en el trato, en el personal, la comida, el cuarto, los restaurantes, las actividades, todo todo todo. Fue como un sueño. Espero con ansias el día en que pueda regresar, a este o a cualquier otro hotel del grupo TAFER.
6
Stephanie
24. Feb. 2025
·
Aufenthalt für 2 Nächte
This property has really gone downhill since I visited 2 years ago. Our room leaked and no one said anything to us after a long day away. Returning to find a pool of water in the middle of the room and the bed moved! It took another hour to get service and then very minimal acknowledgment and compensation for our problems. I paid too much for crappy customer service at a place falling apart!
This property has really gone downhill since I visited 2 years ago. Our room leaked and no one said anything to us after a long day away. Returning to find a pool of water in the middle of the room and the bed moved! It took another hour to get service and then very minimal acknowledgment and compensation for our problems. I paid too much for crappy customer service at a place falling apart!
10
Carrie
31. Juli 2025
·
Aufenthalt für 4 Nächte
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
2
Reza
3. Feb. 2025
·
Aufenthalt für 3 Nächte
Several issues, the first night, dirty room with urine one the bed and stained sheets, mold in the shower and many other issues. I didn't even sleep due to bugs in the room and there was no room available, staff disregard their guest and brush away their issues and keep giving you run around. I was so disappointed that no one cared. Only Octavio on the roof top new what is customer service and Alejandro the manager but we were only able to see him the last day.
Several issues, the first night, dirty room with urine one the bed and stained sheets, mold in the shower and many other issues. I didn't even sleep due to bugs in the room and there was no room available, staff disregard their guest and brush away their issues and keep giving you run around. I was so disappointed that no one cared. Only Octavio on the roof top new what is customer service and Alejandro the manager but we were only able to see him the last day.
10
Maria
20. Mai 2024
·
Aufenthalt für 5 Nächte
Clean furnishing and fantastic service.
Clean furnishing and fantastic service.
10
Jovi
12. Okt. 2025
·
Aufenthalt für 3 Nächte
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
10
Dustin Paul
11. Juli 2024
·
Aufenthalt für 4 Nächte
The food and drinks were good and the service was excellent. The property was well kept and very clean.
The food and drinks were good and the service was excellent. The property was well kept and very clean.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Suiten sind geräumig, modern und mit neuester Technologie ausgestattet und verfügen über große Terrassen mit Whirlpools, Hängematten und einem weiten Blick auf Ozean und Dschungel. Einige erwähnen komplizierte Raumtechnik, gelegentliche Lärm- oder WLAN-Probleme sowie unterschiedliche Ausblicke zwischen den Nord- und Südtürmen.
Ähnliche Gästebewertungen
8
Montez
6. Dez. 2024
·
Aufenthalt für 3 Nächte
The property is superb. The staff are very welcoming and helpful. If any opportunity, it was with the internet service, each day we had to call to get new credentials to gain access. I would also consider staying in the South tower as it is the newer tower and is far enough from Garza Blanca (family resort) that you can fully enjoy the Adults only benefit. During our stay we were not able to enjoy a nap because we could hear kids screaming outside of our balcony. But hey, they're on vacation too. Just something to consider.
The property is superb. The staff are very welcoming and helpful. If any opportunity, it was with the internet service, each day we had to call to get new credentials to gain access. I would also consider staying in the South tower as it is the newer tower and is far enough from Garza Blanca (family resort) that you can fully enjoy the Adults only benefit. During our stay we were not able to enjoy a nap because we could hear kids screaming outside of our balcony. But hey, they're on vacation too. Just something to consider.
10
Jezer
18. Sept. 2025
·
Aufenthalt für 3 Nächte
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
10
Andy
1. März 2025
·
Aufenthalt für 10 Nächte
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
10
Daniel J
20. Apr. 2023
·
Aufenthalt für 5 Nächte
I like the lighting options in the room. The onyx lighting as well as the iPad and wall panel lighting controls are fun to operate as are the automatic sliding glass door window drapes. The automatic music option on wake up is neat. The temperature controls operate quite well. The shower and bathroom features are top notch; that being the bidet, the heated toilet seat and the overhead and handheld shower fixtures are easy to operate and fun to use. Having your own Jacuzzi and hammock in the in the large covered patio invites one to move in and relax in solitude and comfort.
I like the lighting options in the room. The onyx lighting as well as the iPad and wall panel lighting controls are fun to operate as are the automatic sliding glass door window drapes. The automatic music option on wake up is neat. The temperature controls operate quite well. The shower and bathroom features are top notch; that being the bidet, the heated toilet seat and the overhead and handheld shower fixtures are easy to operate and fun to use. Having your own Jacuzzi and hammock in the in the large covered patio invites one to move in and relax in solitude and comfort.
8
Rene'
10. Juli 2024
·
Aufenthalt für 6 Nächte
Property was beautiful! The all inclusive package was money well spent. The staff was amazing! The room was spacious with beautiful! ocean views! The only downside was room 6013. We heard constant banging, dragging, dropping etc. until 2-3am every night. It was so loud we thought they may be doing construction. The next morning we found out the room was directly under a restaurant. We made several complaints to the concierge with no resolution. Which was very disappointing & frustrating. If we didn’t have room 6013. The stay would’ve been a 10 out of 10
Property was beautiful! The all inclusive package was money well spent. The staff was amazing! The room was spacious with beautiful! ocean views! The only downside was room 6013. We heard constant banging, dragging, dropping etc. until 2-3am every night. It was so loud we thought they may be doing construction. The next morning we found out the room was directly under a restaurant. We made several complaints to the concierge with no resolution. Which was very disappointing & frustrating. If we didn’t have room 6013. The stay would’ve been a 10 out of 10
8
Anthony
22. Okt. 2025
·
Aufenthalt für 7 Nächte
It is basically a fabulous place with wonderful service . . . but . . . everywhere you go the music is far too loud - in all the restaurants, at the rooftop pools. And the high-tech room was frustrating - the AC had a life of its own and keep resetting the temperature; figuring out the lights, the curtains was hard
It is basically a fabulous place with wonderful service . . . but . . . everywhere you go the music is far too loud - in all the restaurants, at the rooftop pools. And the high-tech room was frustrating - the AC had a life of its own and keep resetting the temperature; figuring out the lights, the curtains was hard
10
Christina
16. März 2023
·
Aufenthalt für 3 Nächte
The room and property were top notch. The staff was exceptionally friendly and helpful. Onsite night life was fun - live DJ and a Latin band at the roof deck on the weekends. Drinks were delicious but with a light pour on the alcohol so you get full before you get even a slight buzz. Food was fantastic. The only negative was that we were woken up every morning by loud noises that sounded like someone was throwing rocks in our shower. It's about 1.5 hours from Sayulita but a quick 15-20 minutes to the Malecon.
The room and property were top notch. The staff was exceptionally friendly and helpful. Onsite night life was fun - live DJ and a Latin band at the roof deck on the weekends. Drinks were delicious but with a light pour on the alcohol so you get full before you get even a slight buzz. Food was fantastic. The only negative was that we were woken up every morning by loud noises that sounded like someone was throwing rocks in our shower. It's about 1.5 hours from Sayulita but a quick 15-20 minutes to the Malecon.
10
Katelyn
25. Juli 2025
·
Aufenthalt für 5 Nächte
The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
10
Jovi
12. Okt. 2025
·
Aufenthalt für 3 Nächte
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
10
Charles David
27. Sept. 2025
·
Aufenthalt für 4 Nächte
Beautiful ocean view. Hotel was very nice and comfortable. The room was excellent.
Beautiful ocean view. Hotel was very nice and comfortable. The room was excellent.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service wird durchweg als freundlich und aufmerksam gelobt, wobei die Butler besonders hervorgehoben werden. Wiederkehrende Beschwerden betreffen aggressive Verkaufsgespräche für Mitgliedschaften/Zeitanteile, Up-Selling sowie gelegentlich langsame oder unzureichende Bearbeitung von Anfragen oder Problemen beim Check-in.
Ähnliche Gästebewertungen
10
Andy
1. März 2025
·
Aufenthalt für 10 Nächte
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
10
Anthony
4. Aug. 2025
·
Aufenthalt für 4 Nächte
We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.
We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.
10
Maryin
3. Okt. 2025
·
Aufenthalt für 4 Nächte
My husband and I were celebrating our anniversary and our stay was excellent. The property itself is beautiful, full of lush trees and lots of greenery. The staff very friendly and helpful, they made our stay enjoyable. You literally get treated like royalty. I recommend paying extra for the all inclusive option since it comes with lots of perks including all food, beverages (both alcoholic and non alcoholic), access to all sister hotels nearby and activities. The only part I didn’t care much for was that the concierge staff kept pushing us to attend a meeting where they were pretty much trying to sale a yearly package/similar idea to a time share even after clearly stating we weren’t interested. I do understand that is their job to sale, but they were pretty persistent. Other than that our stay was very enjoyable and we are planning our next visit already!!! The amenities in this place are above amazing, they’re a 5 diamond hotel which is the highest rating they can get.
My husband and I were celebrating our anniversary and our stay was excellent. The property itself is beautiful, full of lush trees and lots of greenery. The staff very friendly and helpful, they made our stay enjoyable. You literally get treated like royalty. I recommend paying extra for the all inclusive option since it comes with lots of perks including all food, beverages (both alcoholic and non alcoholic), access to all sister hotels nearby and activities. The only part I didn’t care much for was that the concierge staff kept pushing us to attend a meeting where they were pretty much trying to sale a yearly package/similar idea to a time share even after clearly stating we weren’t interested. I do understand that is their job to sale, but they were pretty persistent. Other than that our stay was very enjoyable and we are planning our next visit already!!! The amenities in this place are above amazing, they’re a 5 diamond hotel which is the highest rating they can get.
4
Douglas
10. Nov. 2023
·
Aufenthalt für 7 Nächte
This was the nicest hotel room I’ve ever stayed in, but unfortunately the service was very, very lacking. My wife got food poisoning there and I needed some supplies like extra Gatorade to keep her hydrated. I would have to call 4-5 times and then walk down to the front desk to get anything accomplished. I was very frustrated after this happened several times so I asked for a manager. They were apparently “in a meeting” for rest of our stay, as I kept asking and kept getting this same line every day. When we checked out, the guy at the front desk asked if anyone ever followed up with us, and I said I just gave up trying. It’s sad because I would love to come back here and try it again if my wife wasn’t sick, but the service experience ruined it for us.
This was the nicest hotel room I’ve ever stayed in, but unfortunately the service was very, very lacking. My wife got food poisoning there and I needed some supplies like extra Gatorade to keep her hydrated. I would have to call 4-5 times and then walk down to the front desk to get anything accomplished. I was very frustrated after this happened several times so I asked for a manager. They were apparently “in a meeting” for rest of our stay, as I kept asking and kept getting this same line every day. When we checked out, the guy at the front desk asked if anyone ever followed up with us, and I said I just gave up trying. It’s sad because I would love to come back here and try it again if my wife wasn’t sick, but the service experience ruined it for us.
8
Cassie
18. März 2025
·
Aufenthalt für 3 Nächte
Second time staying here and everything was great except one setback. After room was cleaned mini bar was not restocked. Found housekeeper and asked to have water re filled in mini bar seeing room was cleaned but mini bar wasn’t restocked, she said no problem give her a minute and she’ll be right back, this was 4 pm. 5 o clock she never returned, called front desk to explain they said so sorry somewhere will be there shortly, never showed up. Called back at 1800 and once again they said someone would be right there, 1930 nobody had showed up yet. Went down to front desk at 2000 to explain we been trying to get mini fridge restocked sense 1600 and all we cared about was water seeing we had none and can’t drink outta tap. They gave us two warm waters and said someone would be up shortly. Explained we were tired and wanted to just go to bed seeing we been out all day and just wanted a few more waters and didn’t want to be bothered as we were tired. They insisted and had someone in our room within 10 min to restock our fridge. After housekeeping was done we noticed they did not give us any water which was our number one request, housekeeper apologized and had to go get water and come back. Very disappointing that getting water turned into over four hours, did not feel like a luxury resort. With that said even with this setback all staff we encountered were extremely polite and professional around property, they truly make you feel special, but 4 hours for water a let down
Second time staying here and everything was great except one setback. After room was cleaned mini bar was not restocked. Found housekeeper and asked to have water re filled in mini bar seeing room was cleaned but mini bar wasn’t restocked, she said no problem give her a minute and she’ll be right back, this was 4 pm. 5 o clock she never returned, called front desk to explain they said so sorry somewhere will be there shortly, never showed up. Called back at 1800 and once again they said someone would be right there, 1930 nobody had showed up yet. Went down to front desk at 2000 to explain we been trying to get mini fridge restocked sense 1600 and all we cared about was water seeing we had none and can’t drink outta tap. They gave us two warm waters and said someone would be up shortly. Explained we were tired and wanted to just go to bed seeing we been out all day and just wanted a few more waters and didn’t want to be bothered as we were tired. They insisted and had someone in our room within 10 min to restock our fridge. After housekeeping was done we noticed they did not give us any water which was our number one request, housekeeper apologized and had to go get water and come back. Very disappointing that getting water turned into over four hours, did not feel like a luxury resort. With that said even with this setback all staff we encountered were extremely polite and professional around property, they truly make you feel special, but 4 hours for water a let down
10
Carrie
31. Juli 2025
·
Aufenthalt für 4 Nächte
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
4
Alexander
3. Apr. 2024
·
Aufenthalt für 5 Nächte
Now I had my third visit to this hotel and with my next visit the hotel is getting worse and worse in service! The service is always very long: Check-in: we arrived at the hotel and no one greeted us, we wait 30 minutes, we do not have the opportunity to have a drink. Check-out: there is only one employee and we wait again for 20 minutes! We go to breakfast every day and again wait 20 minutes to place an order and again wait 30-50 minutes for our cooked breakfast to be delivered to the table! We make a dinner reservation, come to the restaurant and again wait 15-45 minutes! We arrive at the roof top-pool and again there is a problem: there are no free sun loungers, again we wait for at least an hour sitting on chairs. But a bad surprise from the hotel was waiting for us ahead!!! on the day of our check-out, after 12 noon we are not able to get a drink, even plain water, get a snack and eat! I have never experienced this in any hotel in Mexico! We will never return to this hotel again and we do not advise our friends and other people to come to this hotel. The hotel staff does not react in any way to complaints from customers! I told the employee that I would not leave a bed review for the hotel, but he told me anyway!
Now I had my third visit to this hotel and with my next visit the hotel is getting worse and worse in service! The service is always very long: Check-in: we arrived at the hotel and no one greeted us, we wait 30 minutes, we do not have the opportunity to have a drink. Check-out: there is only one employee and we wait again for 20 minutes! We go to breakfast every day and again wait 20 minutes to place an order and again wait 30-50 minutes for our cooked breakfast to be delivered to the table! We make a dinner reservation, come to the restaurant and again wait 15-45 minutes! We arrive at the roof top-pool and again there is a problem: there are no free sun loungers, again we wait for at least an hour sitting on chairs. But a bad surprise from the hotel was waiting for us ahead!!! on the day of our check-out, after 12 noon we are not able to get a drink, even plain water, get a snack and eat! I have never experienced this in any hotel in Mexico! We will never return to this hotel again and we do not advise our friends and other people to come to this hotel. The hotel staff does not react in any way to complaints from customers! I told the employee that I would not leave a bed review for the hotel, but he told me anyway!
10
Andrew
24. Aug. 2025
·
Aufenthalt für 2 Nächte
Mousai is everything it advertises online + so much more. Staff was incredibly hospitable and warm. Greta was our butler and Benna osvaldo ricardo were all amazing at helping to make our short stay unforgettable. Outstanding job Mousai- you’ve made an imprint of the beautiful puerto vallarta in our hearts for life. Can’t wait to return in November!!
Mousai is everything it advertises online + so much more. Staff was incredibly hospitable and warm. Greta was our butler and Benna osvaldo ricardo were all amazing at helping to make our short stay unforgettable. Outstanding job Mousai- you’ve made an imprint of the beautiful puerto vallarta in our hearts for life. Can’t wait to return in November!!
2
Genaro
21. Apr. 2025
·
Aufenthalt für 5 Nächte
Very bad customer service the ac broke in the middle of the night and there was no one in the front desk and no one will answer the phone ...... very bad for an ultra corner suite 800 dls a night ..... this was my second time there b im never going back
Very bad customer service the ac broke in the middle of the night and there was no one in the front desk and no one will answer the phone ...... very bad for an ultra corner suite 800 dls a night ..... this was my second time there b im never going back
8
Jacob
15. Sept. 2025
·
Aufenthalt für 3 Nächte
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
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Lage
Landschaftlich reizvolle Hanglage mit atemberaubendem Blick auf die Bucht und den Dschungel; Trolleys verbinden Bereiche und Schwesternhotels. Es ist eine Fahrt von 15–20 Minuten in die Stadt und nicht zu Fuß erreichbar; der Strandzugang führt den Hügel hinunter und ist klein/felsig.
Ähnliche Gästebewertungen
10
Ricardo
21. Juli 2024
·
Aufenthalt für 4 Nächte
Beautiful property built in the middle of a jungle, such a great spot with a pretty but small beach. Built for a very relaxing vacation with plenty to do. Staff are absolutely amazing and you’ll never want for anything. Food/drink are 10/10. Not a party scene relatively quiet. Lots of bugs outside make their way into hotel if that scares you.
Beautiful property built in the middle of a jungle, such a great spot with a pretty but small beach. Built for a very relaxing vacation with plenty to do. Staff are absolutely amazing and you’ll never want for anything. Food/drink are 10/10. Not a party scene relatively quiet. Lots of bugs outside make their way into hotel if that scares you.
8
Soroush
11. Sept. 2023
·
Aufenthalt für 3 Nächte
Friendly staff, very nice location. Good experience overall
Friendly staff, very nice location. Good experience overall
10
Alejandro
3. Jan. 2025
·
Aufenthalt für 5 Nächte
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
10
JD
29. Juni 2025
·
Aufenthalt für 2 Nächte
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
10
Amy
18. Aug. 2025
·
Aufenthalt für 3 Nächte
Not walkable. Not close enough to the beach
Not walkable. Not close enough to the beach
10
Luis Antonio
16. Nov. 2023
·
Aufenthalt für 2 Nächte
This hotel is amazing, great amenities, incredible views (including the rooms), and the service is impeccable. The location is a bit outside from Vallarta proper (15-20 min) so I would highly recommend getting the all-inclusive option so you don't have to head into Vallarta all the time. Rooftop pools are absolutely great and Dao (Chinese Cuisine) is a must.
This hotel is amazing, great amenities, incredible views (including the rooms), and the service is impeccable. The location is a bit outside from Vallarta proper (15-20 min) so I would highly recommend getting the all-inclusive option so you don't have to head into Vallarta all the time. Rooftop pools are absolutely great and Dao (Chinese Cuisine) is a must.
8
Shabnam
24. Okt. 2023
·
Aufenthalt für 3 Nächte
Positive: Excellent staff, great views, different food options, comfortable room. Negative: Some minor problems such as hot tub in the room not working property, no creamer & stirrer for in room coffee, bathroom amenities did not get replaced after usage. Good to know: Beach is not walking distance and not adults only.
Positive: Excellent staff, great views, different food options, comfortable room. Negative: Some minor problems such as hot tub in the room not working property, no creamer & stirrer for in room coffee, bathroom amenities did not get replaced after usage. Good to know: Beach is not walking distance and not adults only.
10
Deepak
19. Okt. 2023
·
Aufenthalt für 2 Nächte
The views are awesome. The rooms are large, luxurious and clean. The staff is very friendly. If you want a quiet place to stay, this is great but if you prefer hustle and bustle, look at something in downtown area
The views are awesome. The rooms are large, luxurious and clean. The staff is very friendly. If you want a quiet place to stay, this is great but if you prefer hustle and bustle, look at something in downtown area
10
Sandra Gayle
13. Sept. 2024
·
Aufenthalt für 8 Nächte
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
8
Hazar
3. Apr. 2024
·
Aufenthalt für 3 Nächte
Great, clean and amazingly beautiful property, suites are beautiful, luxury and super clean, customer service is average and not a 5 stars hotel, make sure you reserve for dinning at the restaurants before you arrive, otherwise it won’t be available, staff are average not exceptional it would be a perfect 10 if they had a better management in some of the areas. The property is about 20 minutes drive from the city center. Not walkable
Great, clean and amazingly beautiful property, suites are beautiful, luxury and super clean, customer service is average and not a 5 stars hotel, make sure you reserve for dinning at the restaurants before you arrive, otherwise it won’t be available, staff are average not exceptional it would be a perfect 10 if they had a better management in some of the areas. The property is about 20 minutes drive from the city center. Not walkable
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KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Die Gesamtqualität des Essens erhält starke Bewertungen in mehreren Restaurants und auf den Dachterrassen. Häufige Einschränkungen sind schwierige Reservierungen und zusätzliche Gebühren für Premium-Artikel, auch bei All-Inclusive-Leistungen; einige berichten von unterschiedlichen Erfahrungen in einzelnen Einrichtungen.
Ähnliche Gästebewertungen
10
Selena
2. Jan. 2025
·
Aufenthalt für 4 Nächte
Wonderful resort with incredible staff. Food is best I had had at an all inclusive resort.
Wonderful resort with incredible staff. Food is best I had had at an all inclusive resort.
10
Katharina
4. Juli 2025
·
Aufenthalt für 7 Nächte
We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.
We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.
8
Wendy
2. Dez. 2024
·
Aufenthalt für 5 Nächte
This reservation was made through Expedia for my boyfriend’s birthday week. Our stay would be 6 days five nights. He enjoys lounging by the pool, jacuzzi, and beach as well as the convenience of having all inclusive. After reviewing many resorts i thought the best option for us would be Hotel Mousai, as the restaurants from its sister resort, Garza Blanca was said to be included in this the all inclusive. I am not one to bash a business but they need to be more transparent about their pricing. I ended up paying one price, which was all ready in the high end, only to be told it would be another grand for the all inclusive option. By the time I was told, it was too late to cancel without being charged fees. Mousai is beautiful non the less, I would have stayed in the infinity pool the entire time. The outdoor jacuzzi is amazing as well. The bidet toilet seats are a great touch in every bathroom you use in the facility. Staff is friendly, gym is kept clean. Room service was disappointing. No refill in coffee pods even after calling receptionist to refill. Room service was inconsistent. Bocados steakhouse was disappointing, my boyfriend is a steak fan and was eager to dine there. Service was not good at Bocados. Not attentive. We chose to upgrade to their other steakhouse, Karuma for his birthday dinner. Again, they need to be more transparent on what you are paying extra for. Dinner at Karuma had good service and quality food. Waterfall tour and kayak tour were the best!
This reservation was made through Expedia for my boyfriend’s birthday week. Our stay would be 6 days five nights. He enjoys lounging by the pool, jacuzzi, and beach as well as the convenience of having all inclusive. After reviewing many resorts i thought the best option for us would be Hotel Mousai, as the restaurants from its sister resort, Garza Blanca was said to be included in this the all inclusive. I am not one to bash a business but they need to be more transparent about their pricing. I ended up paying one price, which was all ready in the high end, only to be told it would be another grand for the all inclusive option. By the time I was told, it was too late to cancel without being charged fees. Mousai is beautiful non the less, I would have stayed in the infinity pool the entire time. The outdoor jacuzzi is amazing as well. The bidet toilet seats are a great touch in every bathroom you use in the facility. Staff is friendly, gym is kept clean. Room service was disappointing. No refill in coffee pods even after calling receptionist to refill. Room service was inconsistent. Bocados steakhouse was disappointing, my boyfriend is a steak fan and was eager to dine there. Service was not good at Bocados. Not attentive. We chose to upgrade to their other steakhouse, Karuma for his birthday dinner. Again, they need to be more transparent on what you are paying extra for. Dinner at Karuma had good service and quality food. Waterfall tour and kayak tour were the best!
10
Roxana
6. Feb. 2025
·
Aufenthalt für 3 Nächte
Wonderful hotel. Excellent service and great food. Would have liked to see more of an authentic Mexican restaurant.
Wonderful hotel. Excellent service and great food. Would have liked to see more of an authentic Mexican restaurant.
10
Paraveen M
17. Apr. 2025
·
Aufenthalt für 4 Nächte
Good property, good food
Good property, good food
10
Sandy
12. Juli 2024
·
Aufenthalt für 3 Nächte
This hotel was beautiful. All the staff were amazing. The only problem we had was we paid for all inclusive and we couldn't get reservations for half the restaurants in the property because everything was booked.
This hotel was beautiful. All the staff were amazing. The only problem we had was we paid for all inclusive and we couldn't get reservations for half the restaurants in the property because everything was booked.
6
Jessica
30. Apr. 2025
·
Aufenthalt für 5 Nächte
This is a great property the food is ok but the drinks were amazing. Dont get the Wagyu steak at the Chinese restaurant it is 372.00 american and it came out gray and tasted weird. The rooms are insane and amazing.
This is a great property the food is ok but the drinks were amazing. Dont get the Wagyu steak at the Chinese restaurant it is 372.00 american and it came out gray and tasted weird. The rooms are insane and amazing.
8
Athinela
13. Dez. 2024
·
Aufenthalt für 5 Nächte
We had a great time at Hotel Mousai North Tower. All staff was very attentive and provided great customer service. Noi & Dao were the best restaurants on site. Steakhouse & Hiroshi have room for improvements.
We had a great time at Hotel Mousai North Tower. All staff was very attentive and provided great customer service. Noi & Dao were the best restaurants on site. Steakhouse & Hiroshi have room for improvements.
8
Jacob
15. Sept. 2025
·
Aufenthalt für 3 Nächte
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
10
Jovi
12. Okt. 2025
·
Aufenthalt für 3 Nächte
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
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10
Mao
21. Juli 2026
·
Aufenthalt für 3 Nächte
The best all inclusive I’ve ever had and I I’m not a big fan of all inclusive resort because of the quality.
The best all inclusive I’ve ever had and I I’m not a big fan of all inclusive resort because of the quality.
6
Juliana
21. Juli 2026
·
Aufenthalt für 2 Nächte
Creo que falta mucho en atención a cliente El hotel no estaba lleno y servicio lento Restaurantes no había lugares por que ya reservaron la semana y uno que llega un viernes no cena ? Para tener 5 estrellas les falta mucho Una cucaracha en la habitación Entre más detalles
Creo que falta mucho en atención a cliente El hotel no estaba lleno y servicio lento Restaurantes no había lugares por que ya reservaron la semana y uno que llega un viernes no cena ? Para tener 5 estrellas les falta mucho Una cucaracha en la habitación Entre más detalles
2
Robin
18. Juli 2026
·
Aufenthalt für 6 Nächte
They stole the deposit. And they have tricks around it to not give it back.
They stole the deposit. And they have tricks around it to not give it back.
10
Negar Dehghan
18. Juli 2026
·
Aufenthalt für 5 Nächte
We absolutely loved this hotel, amenities are great and staff are friendly. They have the best breakfast bar and restaurants. I highly recommend it.
We absolutely loved this hotel, amenities are great and staff are friendly. They have the best breakfast bar and restaurants. I highly recommend it.
10
EVERARDO
18. Juli 2026
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Aufenthalt für 7 Nächte
My husband and I went to celebrate our 26th wedding anniversary, it was our first time staying at a 5 diamond resort and we are extremely impressed! All the staff were amazing and made us feel welcome throughout our entire stay. Delicious food on all their restaurants, however our favorite one was the Peruvian restaurant Misika. All the amenities were amazing. Will definitely be back.
My husband and I went to celebrate our 26th wedding anniversary, it was our first time staying at a 5 diamond resort and we are extremely impressed! All the staff were amazing and made us feel welcome throughout our entire stay. Delicious food on all their restaurants, however our favorite one was the Peruvian restaurant Misika. All the amenities were amazing. Will definitely be back.
Richtlinien der Unterkunft
Check-in
Check-out
Von 16:00 bis 23:30
Bis 11:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-05: 495.382193004364USD
- 2026-11-06: 495.382193004364USD
- 2026-11-07: 495.382193004364USD
- 2026-11-08: 484.43929692956544USD
- 2026-11-09: 541.5134900883179USD
- 2026-11-10: 484.43929692956544USD
- 2026-11-11: 523.5527992428589USD
- 2026-11-12: 484.43929692956544USD
- 2026-11-13: 484.43929692956544USD
- 2026-11-14: 546.4998080645141USD
- 2026-11-15: 513.5901367461548USD
- 2026-11-16: 484.43929692956544USD
- 2026-11-17: 484.43929692956544USD
- 2026-11-18: 484.43929692956544USD
- 2026-11-19: 484.43929692956544USD
- 2026-11-20: 484.43929692956544USD
- 2026-11-21: 484.43929692956544USD
- 2026-11-22: 621.7211137164917USD
- 2026-11-23: 621.7211137164917USD
- 2026-11-24: 621.7211137164917USD
- 2026-11-25: 621.7211137164917USD
- 2026-11-26: 621.7211137164917USD
- 2026-11-27: 621.7211137164917USD
- 2026-11-28: 621.7211137164917USD
- 2026-11-29: 484.43929692956544USD
- 2026-11-30: 484.43929692956544USD
- 2026-12-01: 484.43929692956544USD
- 2026-12-02: 484.43929692956544USD
- 2026-12-03: 495.382193004364USD
- 2026-12-04: 495.382193004364USD
- 2026-12-05: 495.382193004364USD
- 2026-12-06: 484.43929692956544USD
- 2026-12-07: 484.43929692956544USD
- 2026-12-08: 484.43929692956544USD
- 2026-12-09: 484.43929692956544USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 484.43929692956544USD
- 2026-12-14: 484.43929692956544USD
- 2026-12-15: 484.43929692956544USD
- 2026-12-16: 484.43929692956544USD
- 2026-12-17: 484.43929692956544USD
- 2026-12-18: 484.43929692956544USD
- 2026-12-19: 484.43929692956544USD
- 2026-12-20: 484.43929692956544USD
- 2026-12-21: 484.43929692956544USD
- 2026-12-22: 484.43929692956544USD
- 2026-12-23: 989.2743790534058USD
- 2026-12-24: 989.2743790534058USD
- 2026-12-25: 989.2743790534058USD
- 2026-12-26: 989.2743790534058USD
- 2026-12-27: 989.2743790534058USD
- 2026-12-28: 989.2743790534058USD
- 2026-12-29: 1075.0488987392578USD
- 2026-12-30: 989.2743790534058USD
- 2026-12-31: 1075.0488987392578USD
- 2027-01-01: 1188.3925774676513USD
- 2027-01-02: 910.221763567566USD
- 2027-01-03: 910.221763567566USD
- 2027-01-04: 550.0967416896973USD
- 2027-01-05: 550.0967416896973USD
Diese Unterkunft bietet Transfers vom Flughafen an (eventuell gegen Gebühr). Gäste, die eine Abholung vereinbaren möchten, werden gebeten, die Unterkunft 48 Stunden vor der Ankunft zu kontaktieren. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Außerhalb der angegebenen Zeiten ist ein Check-in nicht möglich. Bitte kontaktiere die Unterkunft mindestens 48 Stunden vor der Anreise, um den Check-in zu arrangieren. Die Gäste erhalten innerhalb von 48 Stunden vor der Anreise per E-Mail Hinweise zum Check-in. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder und einem Sicherheitssystem ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Für Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Resort in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- Für die Anreise zu dieser Unterkunft wird ein Auto empfohlen.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Aufpreis für das große Frühstück: ca. 25 USD bis 100 USD pro Person
- Gebühr für den Flughafentransfer: 130 USD pro Fahrzeug (Hin- und Rückfahrkarte), maximale Personenanzahl: 5
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Services
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Tennisplätze
Privatstrand
Garten
Strand (in der Nähe)
Kanufahren
Wandern
Pool im Freien
Beheiztes Freibad
Live-Musik
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Tischtennis
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Dampfsauna
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Frühstück auf dem Zimmer
Allergikerzimmer verfügbar
Nur für Erwachsene
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN