CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-in fee for check-in between midnight and 2:00 PM; Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies). Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Rollaway bed fee: MYR 60 per night; Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) available
Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 20 restaurants and 20 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 200.00 per stay