Doubletree by Hilton Chattanooga Hamilton Place

Eines vorweg,dieses Hotel hat nichts mit einem Doppeltree-Standart zu tun!!! Es sind Seifenspender von der Wand gebrochen im Zimmer. Haben es einer Mitarbeiterin umgehend gesagt und den Spender übergeben,es kam lediglich ein sorry. Zumal die Angestellte lt. Schild sich gerade um Gäste kümmern würde...Wir Sie aber an der Bar beim "Umtrunk" gesehen haben. Desweitern wurde das Duschwasser erst nach ca. 5Min warm!!! Beim Einchecken, war ein Herr(Angestellter) an der Info ohne Namesschild in Sportkleidung,ordinär Kaugummi kauend. Keine Begrüssung etc. Kommunikation auf MindestNiveau...

Sehr schönes Hotel in Chattanooga. Sind zufrieden.

When we arrived, the concierge (Candice) was pleasant, professional, gave us her full attention. When entered our room, it was clean and acceptable. It had a television, safe, refrigerator, and ample drawers and closet. The bathroom was clean. It didn't have any ventilation, so it's very steamy. When I returned to the lobby to put back the luggage caddy, Candice approached me and took care of it in a very friendly manner. Our room had a curtain and screen. The curtain wouldn't go down all way - screen did. However, there are lights outside that shined all night. There's a tub with a shower - always had hot water. The tub began dripping after the first use and never stopped. This is a simple maintenance fix. We had the breakfast buffet, which was very good. I believe the lady's name who was assisting us was Anna. Very helpful and pleasant. However, there was no advance notice that it was $16 per person. Parking is free, the pavement is in good shape, with ample space. All and all it was a good stay for the cost.

friendly checkin, clean rooms, nice breakfast

Menu was fine but staff had trouble keeping up with demand for breakfast