Holiday Inn Express Xi'an Ancient Town West by IHG

Muy limpio y confortable, ubicación muy cerca de la muralla antigua y del barrio musulmán

Excelente estancia, sencilla y económico.

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Staff were friendly and did their best to assist us, but the property really needs a deep clean or even a renovation. There was a persistent sewage smell throughout our stay. Although the staff offered to move us to another room, the other rooms of the same type had the same issue. We also tried using air freshener, but it didn’t help. I even had to wear a mask while sleeping. In addition to the odor, the cleanliness was concerning. There were coffee stains on the countertops, dark marks that looked like footprints on the walls, and the washroom walls were cracking due to moisture.

My room smells like sewage, table and walls had coffee stains (which I wiped it clean myself). Toothpaste was opened and used. Didn’t notice until the next morning that my room door does not lock. Basically you can push it open with a little force. The staff were nice but the hotel needs a lot of upgrading and cleaning. I booked two nights but after I found out my door does not lock I requested a refund/cancel my second night and left. Waiting for my refund.