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Real Hispano

From

US$ 95

/noite

Real Hispano - Image 1

Real Hispano - Quarto

Real Hispano - Quarto

Real Hispano - Receção

Real Hispano - Piscina

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From

US$ 95

/noite

Sobre este alojamento

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir do jardim. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.

Estacionamento
Restaurante
Piscina
Serviço de quartos
Cofre
Jardim

Localização

Calle 42 #200 x 40 y 42, Col.Centro, Valladolid, Estado de Iucatã, México

Parque Francisco Canton Rosado (0.1 milhas)

Museu do Chocolate - História Valladolid (0.2 milhas)

Catedral de San Gervasio (0.2 milhas)

Palácio Municipal de Valladolid (0.2 milhas)

Casa de los Venados (0.2 milhas)

Museu de San Roque (0.2 milhas)

Mais informações sobre a localização

Opções de quartos

5

Master Suite Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas De Casal

Dormidas 6

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Banheira de hidromassagem privada interior

Banheira de hidromassagem privada

5

Suite Júnior

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

7

Suite Júnior, 1 cama king-size (Jacuzzi)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Banheira de hidromassagem privada interior

Banheira de hidromassagem privada

4

Quarto Duplo Standard, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Suite Júnior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Habitacion Doble Superior Ejecutiva

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Master Suite

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas De Casal

Dormidas 6

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Duplo Standard

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Real Hispano

8.5

Muito Bom

Com base em 606 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Real Hispano é um hotel de estilo hacienda, bem localizado no centro, elogiado pelo seu pátio e piscina atraentes, quartos geralmente limpos e espaçosos e funcionários simpáticos. No entanto, alguns problemas recorrentes atenuam as estadias, que seriam de outra forma positivas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Real Hispano é um hotel de estilo hacienda, bem localizado no centro, elogiado pelo seu pátio e piscina atraentes, quartos geralmente limpos e espaçosos e funcionários simpáticos. No entanto, alguns problemas recorrentes atenuam as estadias, que seriam de outra forma positivas.

As questões comuns incluem estacionamento limitado no local, com opções adicionais a algumas quadras de distância, ocasionais problemas com água quente e manutenção dos banheiros, paredes finas ou ruído, e alguns quartos sem janelas. Vários hóspedes também notaram toalhas pequenas ou insuficientes. O café da manhã e o restaurante no local são frequentemente apreciados, embora a qualidade e o custo-benefício pareçam básicos ou inconsistentes para alguns. Uma opção sólida para viajantes que buscam custo-benefício e um ambiente charmoso.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes apreciam o pátio e a piscina atraentes, e muitos gostam do restaurante/bar no local. O estacionamento está disponível, mas as vagas no local são limitadas, com estacionamento adicional a uma curta caminhada de distância.

Avaliações dos hóspedes relacionadas

8

Silvia

20 de jan. de 2026

·

A estadia foi de 2 noites

Habitación de muy buen tamaño, camas cómodas, edredones un poco pesados pero nos cambiaron por cobijas, y el estacionamiento súper bien. Ubicación perfecta

Habitación de muy buen tamaño, camas cómodas, edredones un poco pesados pero nos cambiaron por cobijas, y el estacionamiento súper bien. Ubicación perfecta

10

julie

16 de ago. de 2025

·

A estadia foi de 2 noites

We stay here whenever in Valladolid. One block from the main square, large pool, spacious clean rooms, excellent showers, great bed, easy free parking. Excellent value for money. Everything is walkable and is the best location. Check in and out is fast and everyone is friendly. Highly recommended.

We stay here whenever in Valladolid. One block from the main square, large pool, spacious clean rooms, excellent showers, great bed, easy free parking. Excellent value for money. Everything is walkable and is the best location. Check in and out is fast and everyone is friendly. Highly recommended.

8

Steffan

10 de ago. de 2025

·

A estadia foi de 2 noites

Small parking lot. Another parking avilable 2 blocks away from the hotel. Not good on the rainy days we spent there.

Small parking lot. Another parking avilable 2 blocks away from the hotel. Not good on the rainy days we spent there.

8

Sandra

21 de jan. de 2024

·

A estadia foi de 1 noite

Very good location. Parking was a bit of a hassle but overall nice hotel

Very good location. Parking was a bit of a hassle but overall nice hotel

4

François

5 de jan. de 2025

·

A estadia foi de 2 noites

The room had no windows, giving the impression of being in a cave. Fortunately the room was larger than standard. No parking available the number of spots was much too smal considering the number of clients, so we had to find a parking spot in the street (hard job). There was no elevator to reach our room so coming with large luggages, we had to climb the stairs. The reception did not propose help. Breakfast was awful! Very limited choices, fruit juices was diluted in water, only scrambled eggs with no taste/

The room had no windows, giving the impression of being in a cave. Fortunately the room was larger than standard. No parking available the number of spots was much too smal considering the number of clients, so we had to find a parking spot in the street (hard job). There was no elevator to reach our room so coming with large luggages, we had to climb the stairs. The reception did not propose help. Breakfast was awful! Very limited choices, fruit juices was diluted in water, only scrambled eggs with no taste/

10

Elizabeth

6 de mar. de 2024

·

A estadia foi de 2 noites

Excellent location, parking within the property, comfortable room and well maintaned small open courtyard. Very happy with our choice.

Excellent location, parking within the property, comfortable room and well maintaned small open courtyard. Very happy with our choice.

10

Shemo

12 de jan. de 2026

·

A estadia foi de 1 noite

Located in walkable part of town with free parking. Stayed in room 511 which has a great view of the sunset.

Located in walkable part of town with free parking. Stayed in room 511 which has a great view of the sunset.

10

Monica

1 de set. de 2024

·

A estadia foi de 1 noite

A beautiful hotel with a lovely pool and hammock section. The rooms and bathrooms were very comfortable. It is close to everything in the city center and has a parking spot!

A beautiful hotel with a lovely pool and hammock section. The rooms and bathrooms were very comfortable. It is close to everything in the city center and has a parking spot!

10

Ana De

31 de jul. de 2025

·

A estadia foi de 3 noites

This hotel is walking distance from main Plaza. The food in the hotel’s restaurant was on point. Staff were friendly and attentive. Room was clean. My kids loved the pool. We will stay in this hotel gain if we come back to valladolid.

This hotel is walking distance from main Plaza. The food in the hotel’s restaurant was on point. Staff were friendly and attentive. Room was clean. My kids loved the pool. We will stay in this hotel gain if we come back to valladolid.

10

Joyce Anely

30 de jan. de 2023

·

A estadia foi de 2 noites

El único detalle negativo es que el estacionamiento es insuficiente y no están pendientes del acomodo de autos, otro huésped bloqueó mi coche desde la tarde y no pudieron localizarlo hasta el otro día…

El único detalle negativo es que el estacionamiento es insuficiente y no están pendientes del acomodo de autos, otro huésped bloqueó mi coche desde la tarde y no pudieron localizarlo hasta el otro día…

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As áreas comuns e os quartos são frequentemente descritos como muito limpos. No entanto, problemas recorrentes incluem toalhas desgastadas ou sujas, ocasionais falhas na arrumação e problemas esporádicos com água quente ou limpeza/manutenção dos banheiros.

Avaliações dos hóspedes relacionadas

4

Galit

23 de abr. de 2025

·

A estadia foi de 1 noite

A mi Hijo le picaron chinches del Colchón de la cama, las toallas terribles y la limpieza en general muy austera.

A mi Hijo le picaron chinches del Colchón de la cama, las toallas terribles y la limpieza en general muy austera.

10

angela

19 de dez. de 2025

·

A estadia foi de 2 noites

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

6

Silvia

17 de jun. de 2024

·

A estadia foi de 1 noite

Toallas sucias y percudidas!!!

Toallas sucias y percudidas!!!

4

Uriel

13 de fev. de 2025

·

A estadia foi de 1 noite

Muy mal. La primer habitación que me dieron tenía excremento en la pared del baño. Después me quisieron enviar a una habitación diferente sin vista a la pisicina. Cuando me cambiaron a la habitación nueva con vista a la piscina , el baño no funcionaba bien. La actitud de las personas que trabajan ahí es muy mala, cero servicial. Fue un viaje familiar y jamás recomendaría o volvería a este hotel.

Muy mal. La primer habitación que me dieron tenía excremento en la pared del baño. Después me quisieron enviar a una habitación diferente sin vista a la pisicina. Cuando me cambiaron a la habitación nueva con vista a la piscina , el baño no funcionaba bien. La actitud de las personas que trabajan ahí es muy mala, cero servicial. Fue un viaje familiar y jamás recomendaría o volvería a este hotel.

8

Linnette

7 de nov. de 2025

·

A estadia foi de 3 noites

Overall, great location, large comfortable rooms and bathrooms. The AC worked great. Room was very clean and the staff was very friendly and courteous. The only issue was the TV wasn't working properly and they never fixed during our stay (3 nights/2 days). We would definitely stay here in our next visit to Valladolid.

Overall, great location, large comfortable rooms and bathrooms. The AC worked great. Room was very clean and the staff was very friendly and courteous. The only issue was the TV wasn't working properly and they never fixed during our stay (3 nights/2 days). We would definitely stay here in our next visit to Valladolid.

6

Juan Carlos

1 de dez. de 2023

·

A estadia foi de 3 noites

La habitación no contaba con agua caliente, teníamos que solicitar nos pusieran agua cada vez que necesitábamos agua caliente en la regadera, lo cual no era nada agradable ya que teníamos que esperar a que hubiera agua caliente

La habitación no contaba con agua caliente, teníamos que solicitar nos pusieran agua cada vez que necesitábamos agua caliente en la regadera, lo cual no era nada agradable ya que teníamos que esperar a que hubiera agua caliente

6

Helen

10 de set. de 2025

·

A estadia foi de 3 noites

Hotel is in a good location not much in the way of creature comforts. Towels could do with an upgrade but good value for money.

Hotel is in a good location not much in the way of creature comforts. Towels could do with an upgrade but good value for money.

10

narciso

4 de nov. de 2023

·

A estadia foi de 2 noites

Excelente ubicación, y el hotel y habitaciones también excelentes. el único tema es el agua caliente en los baños, hay que dejar el agua correr unos 15 minutos con el consabido desperdicio de agua, lo cual no es muy ecológico.

Excelente ubicación, y el hotel y habitaciones también excelentes. el único tema es el agua caliente en los baños, hay que dejar el agua correr unos 15 minutos con el consabido desperdicio de agua, lo cual no es muy ecológico.

10

José

21 de nov. de 2025

·

A estadia foi de 1 noite

Muy bien ubicado, buen trato de parte de todos los empleados del hotel, habitaciones muy amplia y limpia !

Muy bien ubicado, buen trato de parte de todos los empleados del hotel, habitaciones muy amplia y limpia !

8

Freya

24 de mar. de 2025

·

Room was very noisy, especially staying on the ground floor with noise from upstairs and people walking past the room. All the towels we received seemed to be dirty. Other than that, no complaints.

Room was very noisy, especially staying on the ground floor with noise from upstairs and people walking past the room. All the towels we received seemed to be dirty. Other than that, no complaints.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são frequentemente espaçosos e confortáveis, com ar condicionado eficiente. Alguns não têm janelas e o som pode ser ouvido; as camas podem ser firmes ou curtas para hóspedes mais altos, e alguns banheiros precisam de manutenção.

Avaliações dos hóspedes relacionadas

8

Silvia

20 de jan. de 2026

·

A estadia foi de 2 noites

Habitación de muy buen tamaño, camas cómodas, edredones un poco pesados pero nos cambiaron por cobijas, y el estacionamiento súper bien. Ubicación perfecta

Habitación de muy buen tamaño, camas cómodas, edredones un poco pesados pero nos cambiaron por cobijas, y el estacionamiento súper bien. Ubicación perfecta

10

Daniel

16 de fev. de 2024

·

A estadia foi de 2 noites

My only complain was the beds were hard as stones

My only complain was the beds were hard as stones

10

angela

19 de dez. de 2025

·

A estadia foi de 2 noites

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

8

keith

11 de fev. de 2025

·

A estadia foi de 1 noite

The hotel is well designed and has a nice look corresponding to its Spanish royal theme. It's centrally located 1 block from the central plaza and 10 minutes to the Tren Maya station. The King room is large and comfortable. My one complaint was the bathroom: the sink sprayed water when turned on, and the shower could have more water pressure.

The hotel is well designed and has a nice look corresponding to its Spanish royal theme. It's centrally located 1 block from the central plaza and 10 minutes to the Tren Maya station. The King room is large and comfortable. My one complaint was the bathroom: the sink sprayed water when turned on, and the shower could have more water pressure.

8

Frederick

11 de ago. de 2025

·

A estadia foi de 1 noite

We had to change rooms because of a very strong mold smell in our first floor room. After complaining, we were moved to a different room without the king bed we had selected. The second room was very nice. We were not offered any refund of the amount we had paid for the king bed. Overall, this is a nice hotel, but they have ventilation problems in some rooms.

We had to change rooms because of a very strong mold smell in our first floor room. After complaining, we were moved to a different room without the king bed we had selected. The second room was very nice. We were not offered any refund of the amount we had paid for the king bed. Overall, this is a nice hotel, but they have ventilation problems in some rooms.

8

Shahriar

23 de jan. de 2025

·

A estadia foi de 1 noite

We stayed in a king suite . It was very nice except there were no windows . Other than that it was a comfortable stay

We stayed in a king suite . It was very nice except there were no windows . Other than that it was a comfortable stay

8

Jacinta

29 de jan. de 2025

·

A estadia foi de 4 noites

Hotel was very well located, staff lovely, breakfast great, pool area great & well maintained. Would highly recommend except the lack of window in our room. We stayed 4 nights & it was too long with no window, when booking I didn’t even consider looking for windows mentioned. It was a superior room with jacuzzi, but no window.

Hotel was very well located, staff lovely, breakfast great, pool area great & well maintained. Would highly recommend except the lack of window in our room. We stayed 4 nights & it was too long with no window, when booking I didn’t even consider looking for windows mentioned. It was a superior room with jacuzzi, but no window.

8

Lisette

24 de dez. de 2024

·

A estadia foi de 3 noites

It was a mostly lovely stay, but...the walls are PAPER THIN. I could hear sweeping upstairs! I've never heard that before unless the person sweeping was in the same room as me. My neighbors were loud but also you could just hear everything going on so it was very hard to get rest and sleep. I also went up the wrong stairs, it was dark and I twisted my foot on a very small step in the middle of the halfway that I could not see because the lights were off at 8pm. My foot is still swollen and it's making my trip difficult. I liked that the property was super centrally located, that makes up for a lot of it. The hotel also arranged a really nice day tour for me through a taxi service, which was the highlight of my stay.

It was a mostly lovely stay, but...the walls are PAPER THIN. I could hear sweeping upstairs! I've never heard that before unless the person sweeping was in the same room as me. My neighbors were loud but also you could just hear everything going on so it was very hard to get rest and sleep. I also went up the wrong stairs, it was dark and I twisted my foot on a very small step in the middle of the halfway that I could not see because the lights were off at 8pm. My foot is still swollen and it's making my trip difficult. I liked that the property was super centrally located, that makes up for a lot of it. The hotel also arranged a really nice day tour for me through a taxi service, which was the highlight of my stay.

8

Victor-Ludvig

14 de fev. de 2025

·

A estadia foi de 2 noites

Our overall stay was very pleasant. The service was excellent, and the staff was always kind and welcoming. However there were a few issues. The walls were pretty thin, and the beds were very small for Scandinavian sizes. I am an average sized adult and my legs were sticking out. The bed only fits people who are 170 or shorter. But these problems didn’t change the fact that we had a great experience.

Our overall stay was very pleasant. The service was excellent, and the staff was always kind and welcoming. However there were a few issues. The walls were pretty thin, and the beds were very small for Scandinavian sizes. I am an average sized adult and my legs were sticking out. The bed only fits people who are 170 or shorter. But these problems didn’t change the fact that we had a great experience.

10

Ole Johnny

29 de nov. de 2024

·

A estadia foi de 2 noites

Great standard. Good outdoor area with swimming pool. Standard on the room was good, also very clean. Beds quite short, just some other places in Mexico (I am 1,85, bed to short).

Great standard. Good outdoor area with swimming pool. Standard on the room was good, also very clean. Beds quite short, just some other places in Mexico (I am 1,85, bed to short).

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é geralmente simpática e prestativa, e o check-in/out costuma ser tranquilo. Existem relatos de serviço inconsistente, incluindo um quarto ocupado atribuído incorretamente, entrada precoce da equipe de limpeza, respostas lentas ou pouco úteis e um documento de identidade não devolvido no check-out.

Avaliações dos hóspedes relacionadas

8

Corinna

16 de nov. de 2025

·

A estadia foi de 2 noites

Service könnte verbessert werden

Service könnte verbessert werden

10

Eddie

2 de jul. de 2025

·

A estadia foi de 1 noite

The hotel was really unique. The staff were really friendly and made sure we were comfortable. Breakfast was great and the front desk receptionist was amazing. We had arrived really late from driving over 11 hours and she was more than welcoming.

The hotel was really unique. The staff were really friendly and made sure we were comfortable. Breakfast was great and the front desk receptionist was amazing. We had arrived really late from driving over 11 hours and she was more than welcoming.

2

Rodolfo

6 de abr. de 2024

·

A estadia foi de 3 noites

Pesima atencion. Cero flexibilidad cuando quisimos cancelar una de las habitaciones. súper intransigentes. No lo recomiendo en lo mas minimo

Pesima atencion. Cero flexibilidad cuando quisimos cancelar una de las habitaciones. súper intransigentes. No lo recomiendo en lo mas minimo

10

angela

19 de dez. de 2025

·

A estadia foi de 2 noites

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

6

Cédric

5 de nov. de 2025

·

A estadia foi de 2 noites

L hôtel est bien situé , chambre joliment décorée . La chambre qui a été attribuée à mon amie était déjà occupée ! Pas cool sachant que sac à main et affaires personnelles étaient dans la chambre . Femme de chambre rentre dans la chambre sans toquer à 9:00 du matin … heureusement j étais habillée !

L hôtel est bien situé , chambre joliment décorée . La chambre qui a été attribuée à mon amie était déjà occupée ! Pas cool sachant que sac à main et affaires personnelles étaient dans la chambre . Femme de chambre rentre dans la chambre sans toquer à 9:00 du matin … heureusement j étais habillée !

10

Jennifer

18 de ago. de 2023

·

A estadia foi de 2 noites

con excepción del personal de recepción todos los demás fueron muy amables

con excepción del personal de recepción todos los demás fueron muy amables

8

Lee

23 de ago. de 2024

·

A estadia foi de 1 noite

Staff need more training. After I checked out, the staff took my keys and didn’t say a thing. I asked if everything was good and if I’m good to go, he said, “yes”. Actually, they forgot to give me back my PR ID card and I didn’t check since I trusted what the staff said. Come next day on my flight, I realized I’m missing my PR card. I can’t fly back to my country without it and I remembered the hotel still has it. I contacted them and no one picked up. I messaged here through the app, sent voicemail, sent email. Took a while for them to respond and all they had to say was, “So sorry, your ID is at the reception”. I missed my flight, had to rebook a ticket and a hotel, hired a taxi from Cancun to Valladolid so I can get ID back (that’s about 6 hours of travel back and forth). When I arrived at the reception, staff handed me the ID and said nothing. Their mistake has caused me a lot of money and trouble and I don’t even get an apology.

Staff need more training. After I checked out, the staff took my keys and didn’t say a thing. I asked if everything was good and if I’m good to go, he said, “yes”. Actually, they forgot to give me back my PR ID card and I didn’t check since I trusted what the staff said. Come next day on my flight, I realized I’m missing my PR card. I can’t fly back to my country without it and I remembered the hotel still has it. I contacted them and no one picked up. I messaged here through the app, sent voicemail, sent email. Took a while for them to respond and all they had to say was, “So sorry, your ID is at the reception”. I missed my flight, had to rebook a ticket and a hotel, hired a taxi from Cancun to Valladolid so I can get ID back (that’s about 6 hours of travel back and forth). When I arrived at the reception, staff handed me the ID and said nothing. Their mistake has caused me a lot of money and trouble and I don’t even get an apology.

8

Lisette

24 de dez. de 2024

·

A estadia foi de 3 noites

It was a mostly lovely stay, but...the walls are PAPER THIN. I could hear sweeping upstairs! I've never heard that before unless the person sweeping was in the same room as me. My neighbors were loud but also you could just hear everything going on so it was very hard to get rest and sleep. I also went up the wrong stairs, it was dark and I twisted my foot on a very small step in the middle of the halfway that I could not see because the lights were off at 8pm. My foot is still swollen and it's making my trip difficult. I liked that the property was super centrally located, that makes up for a lot of it. The hotel also arranged a really nice day tour for me through a taxi service, which was the highlight of my stay.

It was a mostly lovely stay, but...the walls are PAPER THIN. I could hear sweeping upstairs! I've never heard that before unless the person sweeping was in the same room as me. My neighbors were loud but also you could just hear everything going on so it was very hard to get rest and sleep. I also went up the wrong stairs, it was dark and I twisted my foot on a very small step in the middle of the halfway that I could not see because the lights were off at 8pm. My foot is still swollen and it's making my trip difficult. I liked that the property was super centrally located, that makes up for a lot of it. The hotel also arranged a really nice day tour for me through a taxi service, which was the highlight of my stay.

8

Linnette

7 de nov. de 2025

·

A estadia foi de 3 noites

Overall, great location, large comfortable rooms and bathrooms. The AC worked great. Room was very clean and the staff was very friendly and courteous. The only issue was the TV wasn't working properly and they never fixed during our stay (3 nights/2 days). We would definitely stay here in our next visit to Valladolid.

Overall, great location, large comfortable rooms and bathrooms. The AC worked great. Room was very clean and the staff was very friendly and courteous. The only issue was the TV wasn't working properly and they never fixed during our stay (3 nights/2 days). We would definitely stay here in our next visit to Valladolid.

10

Adam

18 de fev. de 2023

·

A estadia foi de 2 noites

I want to publicly thank Francisco, the clerk at the front desk. He was very helpful, friendly, and his customer service really stood out. The rest of the staff was excellent as well. This property is at a great location. It is unique, clean, quiet, and a great place to stay. The location is very walkable to everything. Close to the town square, close to the ADO station, and close to great places to eat. It was a lovely stay and I have zero complaints!

I want to publicly thank Francisco, the clerk at the front desk. He was very helpful, friendly, and his customer service really stood out. The rest of the staff was excellent as well. This property is at a great location. It is unique, clean, quiet, and a great place to stay. The location is very walkable to everything. Close to the town square, close to the ADO station, and close to great places to eat. It was a lovely stay and I have zero complaints!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central e com fácil acesso a pé - normalmente a um quarteirão da praça principal e próximo a restaurantes, lojas, a estação de ônibus ADO e o Cenote Zací. Muitos hóspedes consideraram a área segura.

Avaliações dos hóspedes relacionadas

10

Alma

30 de jul. de 2023

·

A estadia foi de 1 noite

Excelente ubicación para caminar y conocer algunos lugares. Muy bonito hotel.

Excelente ubicación para caminar y conocer algunos lugares. Muy bonito hotel.

8

Silvia

20 de jan. de 2026

·

A estadia foi de 2 noites

Habitación de muy buen tamaño, camas cómodas, edredones un poco pesados pero nos cambiaron por cobijas, y el estacionamiento súper bien. Ubicación perfecta

Habitación de muy buen tamaño, camas cómodas, edredones un poco pesados pero nos cambiaron por cobijas, y el estacionamiento súper bien. Ubicación perfecta

10

julie

16 de ago. de 2025

·

A estadia foi de 2 noites

We stay here whenever in Valladolid. One block from the main square, large pool, spacious clean rooms, excellent showers, great bed, easy free parking. Excellent value for money. Everything is walkable and is the best location. Check in and out is fast and everyone is friendly. Highly recommended.

We stay here whenever in Valladolid. One block from the main square, large pool, spacious clean rooms, excellent showers, great bed, easy free parking. Excellent value for money. Everything is walkable and is the best location. Check in and out is fast and everyone is friendly. Highly recommended.

10

Jonathan

27 de fev. de 2026

·

A estadia foi de 3 noites

Lovely hotel in a great location.

Lovely hotel in a great location.

10

Anders

20 de jul. de 2025

·

A estadia foi de 2 noites

Det var super! Helt central placering og gratis parkering, yderst billigt. Sengene var dejligt faste og der var både køleskab og pengeskab på værelset. Vi ville uden tvivl bo der igen!

Det var super! Helt central placering og gratis parkering, yderst billigt. Sengene var dejligt faste og der var både køleskab og pengeskab på værelset. Vi ville uden tvivl bo der igen!

10

Ernesto

17 de jul. de 2023

·

The property was well maintained and clean. It was very close to the main Plaza. Parking was a plus. Staff was helpful and very friendly. I recommend this place.

The property was well maintained and clean. It was very close to the main Plaza. Parking was a plus. Staff was helpful and very friendly. I recommend this place.

10

Shemo

12 de jan. de 2026

·

A estadia foi de 1 noite

Located in walkable part of town with free parking. Stayed in room 511 which has a great view of the sunset.

Located in walkable part of town with free parking. Stayed in room 511 which has a great view of the sunset.

10

Janet

16 de fev. de 2025

·

A estadia foi de 1 noite

Beautiful hotel, nice room and bathroom. Cozy, quiet, clean. The location is perfect, just off the plaza principal.

Beautiful hotel, nice room and bathroom. Cozy, quiet, clean. The location is perfect, just off the plaza principal.

10

Ana De

31 de jul. de 2025

·

A estadia foi de 3 noites

This hotel is walking distance from main Plaza. The food in the hotel’s restaurant was on point. Staff were friendly and attentive. Room was clean. My kids loved the pool. We will stay in this hotel gain if we come back to valladolid.

This hotel is walking distance from main Plaza. The food in the hotel’s restaurant was on point. Staff were friendly and attentive. Room was clean. My kids loved the pool. We will stay in this hotel gain if we come back to valladolid.

8

Laura

25 de jul. de 2025

·

A estadia foi de 1 noite

Very pretty hotel! Great location with a lot of restaurants and shops at walkable distance.

Very pretty hotel! Great location with a lot of restaurants and shops at walkable distance.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e o restaurante no local são frequentemente apreciados, mas vários hóspedes acharam o café da manhã básico ou caro demais e o serviço ocasionalmente lento, resultando em uma experiência inconsistente.

Avaliações dos hóspedes relacionadas

8

NANCY

27 de jul. de 2024

·

A estadia foi de 1 noite

Todo muy bien. El hotel esta bonito y en un lugar centrico, me quedaria otra vez. Lo unico que no me gusto fue su restaurante, hace falta mejorar en los platillos. Recomiendo el hotel pero ir a otro restaurante.

Todo muy bien. El hotel esta bonito y en un lugar centrico, me quedaria otra vez. Lo unico que no me gusto fue su restaurante, hace falta mejorar en los platillos. Recomiendo el hotel pero ir a otro restaurante.

8

Anil

12 de abr. de 2025

·

A estadia foi de 1 noite

This is a very nice stay in the midst of a bustling small town. Food and service at the restaurant was great. Recommend this to anyone loooking for a stay in Valladolid

This is a very nice stay in the midst of a bustling small town. Food and service at the restaurant was great. Recommend this to anyone loooking for a stay in Valladolid

8

David

26 de dez. de 2025

·

A estadia foi de 3 noites

Venligt personale. Virkelig god beliggenhed. Morgenmaden var ikke god, udvalg og kvalitet burde opgraderes.

Venligt personale. Virkelig god beliggenhed. Morgenmaden var ikke god, udvalg og kvalitet burde opgraderes.

10

Gabriela

6 de dez. de 2025

·

A estadia foi de 1 noite

El hotel es muy tranquilo, a solo media cuadra del parque principal, el desayuno fue muy bueno, cuartos amplios y comodos

El hotel es muy tranquilo, a solo media cuadra del parque principal, el desayuno fue muy bueno, cuartos amplios y comodos

10

Frank

5 de abr. de 2025

·

A estadia foi de 2 noites

Beautiful hotel! Staff were helpful and friendly! Restaurant was good. Close to central plaza, shops, restaurants and Cenote Zaci. Room was clean and comfortable.

Beautiful hotel! Staff were helpful and friendly! Restaurant was good. Close to central plaza, shops, restaurants and Cenote Zaci. Room was clean and comfortable.

10

E. Vanessa

5 de mar. de 2024

·

A estadia foi de 2 noites

Our stay, originally planned for just a few days, unexpectedly extended to almost a week due to unforeseen medical circumstances. Despite the prolonged stay, the majority of the staff went above and beyond to make us feel welcome and accommodated. Their exceptional service truly made a difference, turning what could have been a stressful situation into a more comfortable experience. The hotel itself was well-maintained and provided a clean and cozy environment for our stay. We appreciated the effort put into keeping the rooms and facilities in good condition. While there were some areas for improvement, such as the inconsistent service from a few staff members and the disappointing experience at the hotel restaurant, overall, we enjoyed our time there. We would recommend exploring the surrounding dining options for a more satisfying culinary experience. Despite the challenges we faced, the warmth and dedication of the majority of the staff made our extended stay more manageable and memorable.

Our stay, originally planned for just a few days, unexpectedly extended to almost a week due to unforeseen medical circumstances. Despite the prolonged stay, the majority of the staff went above and beyond to make us feel welcome and accommodated. Their exceptional service truly made a difference, turning what could have been a stressful situation into a more comfortable experience. The hotel itself was well-maintained and provided a clean and cozy environment for our stay. We appreciated the effort put into keeping the rooms and facilities in good condition. While there were some areas for improvement, such as the inconsistent service from a few staff members and the disappointing experience at the hotel restaurant, overall, we enjoyed our time there. We would recommend exploring the surrounding dining options for a more satisfying culinary experience. Despite the challenges we faced, the warmth and dedication of the majority of the staff made our extended stay more manageable and memorable.

10

Richard

29 de mar. de 2025

·

A estadia foi de 1 noite

Great service, welcoming hospitality, tasty breakfast, very comfortable/clean room. We are happy to have selected this place and will stay another night. Located within walking distance to the plaza.

Great service, welcoming hospitality, tasty breakfast, very comfortable/clean room. We are happy to have selected this place and will stay another night. Located within walking distance to the plaza.

8

maritza

21 de out. de 2025

·

A estadia foi de 1 noite

bien ubicada el restaurante nada excepcional

bien ubicada el restaurante nada excepcional

10

Ana De

31 de jul. de 2025

·

A estadia foi de 3 noites

This hotel is walking distance from main Plaza. The food in the hotel’s restaurant was on point. Staff were friendly and attentive. Room was clean. My kids loved the pool. We will stay in this hotel gain if we come back to valladolid.

This hotel is walking distance from main Plaza. The food in the hotel’s restaurant was on point. Staff were friendly and attentive. Room was clean. My kids loved the pool. We will stay in this hotel gain if we come back to valladolid.

10

Evelyn

31 de out. de 2025

·

A estadia foi de 3 noites

El Hotel muy bonito, habitaciones ampleas linpias, restaurante muy bonito y rico el desayuno. Persobak muy Amable.

El Hotel muy bonito, habitaciones ampleas linpias, restaurante muy bonito y rico el desayuno. Persobak muy Amable.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Marcelo

25 de abr. de 2026

·

A estadia foi de 3 noites

Ótima localização. Local limpo, chuveiro com boa pressão e ar condicionado gelado.

Ótima localização. Local limpo, chuveiro com boa pressão e ar condicionado gelado.

10

Eduardo

14 de mai. de 2023

·

A estadia foi de 1 noite

Excelente

Excelente

8

Kali

31 de mai. de 2026

·

A estadia foi de 1 noite

Estacionamiento

Estacionamiento

10

Manuel

20 de mai. de 2026

·

A estadia foi de 1 noite

Great!

Great!

10

Ravi

19 de mai. de 2026

·

A estadia foi de 3 noites

Bed is small in size but overall the hotel is great and in an awesome location

Bed is small in size but overall the hotel is great and in an awesome location

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $86	19 $86
20 $86	21 $86	22 $86	23 $86	24 $86	25 $86	26 $87
27 $85	28 $87	29 $87	30 $87

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.