皇宮旅館

Easy to get to. Lots of parking. Clean room.

Decent accomodation for the price. Fitness room equipment unsafe.

Friendly and Very Helpful Staff. I liked that they had laundry service and it was REASONABLE!! TY

Happy with stay, very clean and staff helpful i did wish it had a pool also wished you had more of a selection on breakfast, other than that very good and we would stay there again.

Nice clean hotel. Small number of rooms. If you can’t do stairs. Make sure to tell them. You need bottom floor. Because you have to use stairs for second floor. They serve continental breakfast. Easy to get to off freeway.

Very nice hotel. Good fitness room.

Nice in clean only thing that’s missing is a outdoor pool my kids would really enjoy that

It was nice that they have a laundry room for guests.

Quick overnight. It was great to see EV Charger on site! Room was clean, spacious, with Microwave and mini-fridge, coffee maker. Only thing - no decaf coffee!

Really Enjoyed our stay here. The room was clean and the parking lot was well lit which made us feel safe while traveling. Would stay here again if ever passing through El Paso!!

I'm super picky about hotels, but since this hotel has such a high rating and it was recommended to us from family, we gave it a try and goodness, you'd be hard pressed to find a cleaner hotel room in El Paso. It's a simple and clean hotel.

Place looked good but it has bed bugs. A history search tells me this is nothing new. Sleepers - beware!

Very clean and renovated. Staff very nice and helpful. Location is good for shopping or just passing through.

Very clean on outside and the room was clean smelled fresh not like other hotels

Very clean, which is the most important thing to our family when it comes to staying at a motel!

love it very clean

Very clean rooms

Everything was fine upon check in, and 2 other previous stays. Unfortunately, the next morning, I noticed numerous (3 in total) weird looking bugs crawling around. 1 on the floor near the bathroom, 1 on the wall in the bathroom and 1 on the dresser by the TV. I will not ever go back.

Room was spotless.

Very clean! Nice place

Everything was great except the usb charging ports, none worked.

Would go back a million times more! Rooms are beautiful and spacious!

The room was nice and clean, the breakfast was fine, I was able to park my truck in front of my room. The noise from the interstate was extremely loud and you could see, that the door needed weather stripping, it might eliminate some of the noise too.

Very modern and clean design

Spacious room and bathroom with a very comfortable bed for two weary drivers. Affordable price is awesome.

too noisy all the time maybe due to the position cloae to the interstate 10

Everything was excelent, only the wi fi weak, but wasnt problem to me

Everything was awesome, except in the morning there was no water pressure in the shower head

Very modern interior of the rooms but the beds are pretty stiff. Great if you love that, but i like a little bit of give.

Room was very clean & had everything we needed. Check in was easy & staff was friendly. Bed was ok; pillows were too flat for me, had to use two which made sleep a little more difficult. Breakfast ok; we were pleasantly surprised to see the waffle machine but selection of other items limited but adequate. Nice accommodations for the price.

I had to call front desk because there was banging on the floor above. They handled the problem immediately

We requested to have a room at first level due to a handicapped person, staff said they did not have anything available, after they check in they had walk ins assigned to the first floor, we verified asking them if they had a previous reservation and they said they were just walk ins, I would personally not stay at this place for that reason

Friendly check in, clean lobby, clean room. Would definitely recommend and stay again

Staff is very friendly and helpful.

When we arrived there was a car parked in front of our room with the hood open, taking up two spots so we had to park across the road. Went to the main check-in area next morning to get some breakfast, or at least a cup of coffee since the coffee they leave you in the room tastes like bad water but no one was around and a sign on the door they would be right back soon. We had to leave for an appointment so oh well. We stayed another night and when we got back, the door key did not work. Had to go back to the office for another key and it still did not work. They acted like we were doing something wrong and we ended up waiting about 30 minutes before they addressed the problem and fixed it. We didn't even bother with any breakfast the next day. We just left. Customer care was too laid back for our money. We will be finding another place to stay next time we visit El Paso.

Didn’t arrive until 4 am. So we woke up a little later than we wanted and were a couple minutes late to breakfast. They didn’t allow us to have any of the food that was still available…

Great Service and Very Nice Staff! Would Highly Recommend, and I would Stay here Again! 👍👍👍

The only glitch was at check in. The clerk could not find my reservation in their system. I showed her my confirmation from Expedia and after a while she gave me a room key; but there is an apparent disconnect with their reservation system and yours.

The front desk person checking us in was not friendly and seemed to be irritated! Maybe she was having a bad day.

The room was spacious and clean. It smelled like it was just cleaned when I walked in. Check in was super quick. The set up was nice for the continental breakfast. I would definitely stay there again.

Overall, we had a great experience. This is what I would call an excellent quality motel. It's not flashy but they do all the most important things properly, especially cleanliness, and staff are available and responsive. The area is unfortunately not one that you would want to walk in much (if you like an evening stroll as we do) as it is fairly industrial/commercial. Noisy outside since it is right by the highway but it is easy to get to other places as a result.

It’s right by the interstate and VERY noisy

The place was very clean and in good condition. Parking was good and it is easy access from I-10. Checkin was fast and easy. Would stay again if in the area.

The room was nice and clean, the breakfast was fine, I was able to park my truck in front of my room. The noise from the interstate was extremely loud and you could see, that the door needed weather stripping, it might eliminate some of the noise too.

Very clean. Easy access to I-10. Close to airport but not too close. Near a bunch of good restaurants.

Close to freeway. Clean and comfortable room.

Good clean friendly place and very good location close to shopping centers restaurants pharmacy movie theaters and local bars parks. Easy access to interstate and local businesses.

too noisy all the time maybe due to the position cloae to the interstate 10

We stayed one night on our way from Casa Grande. AZ to Denton, TX. This is a simple, beautiful hotel, with easy access from I-10. I wish more restaurants were within walking distance. Staff was courteous and rooms are spacious and clean.

Very good location close to freeway, very clean !

This hotel was amazing all around! Very clean, breakfast was great and staff were friendly. Will stay again.

Very clean and in a great location to get on and off the highway. Good free breakfast. A little noisy but that comes with the location. Would stay here again.

Happy with stay, very clean and staff helpful i did wish it had a pool also wished you had more of a selection on breakfast, other than that very good and we would stay there again.

Right by the highway. Having never driven in El Paso it was a bit tricky figuring out the directions. But the inn was very clean and comfortable. Breakfast was awesome with Texas shaped waffles. 10/10 would recommend.

Rooms were clean, pillows could have been better they were flat but it is what it is. The breakfast area was small and crammed. We got there about 9 and most things had finished and not replenished.

Always surprised how nice this place is... Reasonable and clean. Took a star off because breakfast is pretty lame, but did have good yogurt

Ran out of breakfast sandwiches and it was only 8am and 0 in back

Only negative is the lack of restaurants you can walk to. Plenty across busy freeway, though. Breakfast was all pre packaged but coffee was good and hot.

The room was spacious and clean. It smelled like it was just cleaned when I walked in. Check in was super quick. The set up was nice for the continental breakfast. I would definitely stay there again.

Room was very clean & had everything we needed. Check in was easy & staff was friendly. Bed was ok; pillows were too flat for me, had to use two which made sleep a little more difficult. Breakfast ok; we were pleasantly surprised to see the waffle machine but selection of other items limited but adequate. Nice accommodations for the price.