Belvedere Rent Rooms

La propreté n’est pas le fort de cet hôtel. La personne qui nous a reçu a bien été consciente des différents soucis de propreté et de délabrement de certains équipements. Nous avons pu trouver un arrangement, mais ce n’est pas pour autant que moi et ma femme recommandons cet hôtel.

Appartement avec une superbe vue. Balcon au dernier étage avec un panorama à 180° Service accueil inexistant mais une enveloppe était prête avec les clés et les instructions (mail reçu en amont avec code d'accès). Petit déjeuner prévu dan un bar tabac à 50m. Super petit restaurant au bas de l'immeuble pour prendre l'aoeritivo et admirer le coucher de soleil. Équipement parfait hormis la climatisation qui avait un peu de mal à suivre avec les fortes chaleurs.

Rooms were very nice & clean staff was great and helpful

This place is advertised as a BandB but there is no breakfast included. We did receive a voucher for a local coffee shop but the owner considered it a gift and not part of the package. The check in system is not working properly; gives repeatedly a wrong code for an automatic check in. Eventually instead of getting codes form the system the owner had to call us. Place has a spectacular view but is not close to anything interesting.

The staff working for the hotel is amazing, they maintain it well, they are helpful however the owner is a jerk. When I was checking in an employee from Bangladesh kindly helped with door as I’m carrying bags and a baby. They took forever to take payment about an hour for the first day so next day I paid online fully. So literally coming out from the elevator with bags and baby in my arms and the guy shows up no hi no nothing and saying I’m the owner so give me the keys. Ok well I have two more hours to check out and wanted to load bags first and have a coffee downstairs. But we’ll have him keys then just like that in the corridor he says you owe me a tax 4 euro. Well first of all tax is 2.5 euro they wrote it out on the first day on the piece of paper, kids under 12 are not having tax, second because they had issues with their machine working on day one I asked to put everything together and paid through card in case machine won’t work again. I have a receipt and a paper the employee gave. I’m while holding the baby and bags trying to pull that out for him and he is like oh that’s ok. Not holding the door, nothing. Man can’t own a business if he has no idea about basic hospitality, like luggage, holding doors and saying hi, how was your stay… I can imagine his wife carrying kids and groceries and he would be walking nearby asking her as well to pay for his new video game… child man not a man.