The Finnley Hotel

Nice stay. My unit was street level. Thought it was going to be loud, but it wasn't. Room was modern and thought out. Cool decor. Big shower. Big bed. Blinds are operated with a remote. Quiet in the hallways and easy access to the building. Take Note: there is no front desk or staff on duty at night. Make sure you receive your passcode prior to arrival. Also, there is no parking. I used the Monroe parking garage just 100 feet from the stay. Cost $60 for 2 days. Also, you are very close to many restaurants and bars. Area seems safe to me, but I didn't venture out aft midnight. I will stay here again.

Perfect location - walked to dinner and our concert at GLC 20. Clean room, comfortable bed, very cute aesthetic. Loved the easy check in process not having to see someone at a desk & just getting a code for the door. Would definitely stay there again.

Perfect location if you’re looking for something downtown. Parking was right across the street so close by. Many places to shop, dine within walking distance. Room was spacious, many added amenities like a sound machine, air purifier ..beds were also very comfy. We will be back!

Awesome property!! Easy in and out, parking close by and near events!

Nice place. Room was clean, and updated. A/c unit was noisy. Wish it included a parking voucher.

Parking was easy to access, the building was quiet, the room was very nice. I would stay here again.

Very clean. Easy to access. Located in a great area of town. Very close to everything. Parking ramp across the road, $14 to park overnight on the weekend. Record player and records to listen to was a nice touch! Will definitely be back!

(positive) It was very quite / clean with a retro 70's design in a basement w/ windows, A short walk to the arena and a beautiful downtown to stroll in w plenty of options for dinning. (negative) I am not a high tech person. I prefer a lobby and staff not on the phone asking for HELP on how to get in the building along with no free parking available (except on the street between 6pm-8am M-F. weekends) good luck.

Beautiful room, self-service - no lobby or staff - no room key - all punch codes, the most comfortable bed I have ever slept in. nice coffee maker.

It was an excellent stay. The rooms are clean and each one is locked via keypad, so no having to worry about keys or cards you may lose. The facilities are great, and there is plenty to do and experience around the Finnley in downtown GR. The only gripe my wife had was the pillows and bed were not to her liking. Otherwise, everything was great.

Our room was super clean. At first I was a little confused without a front desk to check into. Once I spoke to someone on the phone she walked us right through it. Definitely would stay here again for our next concert.

Perfect location - walked to dinner and our concert at GLC 20. Clean room, comfortable bed, very cute aesthetic. Loved the easy check in process not having to see someone at a desk & just getting a code for the door. Would definitely stay there again.

Nice place. Room was clean, and updated. A/c unit was noisy. Wish it included a parking voucher.

Clean room, comfortable bed, close proximity to everything!

Extremely clean room, nice setting for two but due to the size I wouldn’t necessarily travel with more than that. Great tv, closet and definitely a prime location

Very clean. Easy to access. Located in a great area of town. Very close to everything. Parking ramp across the road, $14 to park overnight on the weekend. Record player and records to listen to was a nice touch! Will definitely be back!

Beautiful and clean place to stay right in the heart of downtown. A quick walk to restaurants, bars and entertainment.

It was a good stay. Outside noise would disturb someone that’s a light sleeper during the night/early morning. Other than that it was a great stay. Very clean. Decor has a retro feel. Nice up and coming area. Good restaurants on the block. Close to downtown attractions.

We absolutely loved our stay! The room was very unique, clean, modern and so close to everything Grand Rapids has to offer! We will definitely be booking here again on our next visit! Thank you SO much!!

It was an excellent stay. The rooms are clean and each one is locked via keypad, so no having to worry about keys or cards you may lose. The facilities are great, and there is plenty to do and experience around the Finnley in downtown GR. The only gripe my wife had was the pillows and bed were not to her liking. Otherwise, everything was great.

Nice stay. My unit was street level. Thought it was going to be loud, but it wasn't. Room was modern and thought out. Cool decor. Big shower. Big bed. Blinds are operated with a remote. Quiet in the hallways and easy access to the building. Take Note: there is no front desk or staff on duty at night. Make sure you receive your passcode prior to arrival. Also, there is no parking. I used the Monroe parking garage just 100 feet from the stay. Cost $60 for 2 days. Also, you are very close to many restaurants and bars. Area seems safe to me, but I didn't venture out aft midnight. I will stay here again.

Perfect location - walked to dinner and our concert at GLC 20. Clean room, comfortable bed, very cute aesthetic. Loved the easy check in process not having to see someone at a desk & just getting a code for the door. Would definitely stay there again.

Perfect location if you’re looking for something downtown. Parking was right across the street so close by. Many places to shop, dine within walking distance. Room was spacious, many added amenities like a sound machine, air purifier ..beds were also very comfy. We will be back!

Nice place. Room was clean, and updated. A/c unit was noisy. Wish it included a parking voucher.

Extremely clean room, nice setting for two but due to the size I wouldn’t necessarily travel with more than that. Great tv, closet and definitely a prime location

Very beautiful layout. Nice.

The room was nice, but there was a problem with the air conditioning, which made sleeping uncomfortable. We set the AC at 70, then 68, but the room temperature remained at 77 or 78 throughout our stay. During a summer day, that was much too warm.

It was a good stay. Outside noise would disturb someone that’s a light sleeper during the night/early morning. Other than that it was a great stay. Very clean. Decor has a retro feel. Nice up and coming area. Good restaurants on the block. Close to downtown attractions.

Beautiful room, self-service - no lobby or staff - no room key - all punch codes, the most comfortable bed I have ever slept in. nice coffee maker.

Room is very stylish and includes the amenities you need. There was a safe, a drink cocktail mixing set, starbucks coffee pods and a sleep sound machine! Area is close to many restaurants and the concert venue we came for. Owner was quick to reply to all messages and helpful with special requests of a feather free room. Bed was extremely comfortable. I would recommend this location.

I loved the convenience of the check-in and check out process

Our room was super clean. At first I was a little confused without a front desk to check into. Once I spoke to someone on the phone she walked us right through it. Definitely would stay here again for our next concert.

Nice stay. My unit was street level. Thought it was going to be loud, but it wasn't. Room was modern and thought out. Cool decor. Big shower. Big bed. Blinds are operated with a remote. Quiet in the hallways and easy access to the building. Take Note: there is no front desk or staff on duty at night. Make sure you receive your passcode prior to arrival. Also, there is no parking. I used the Monroe parking garage just 100 feet from the stay. Cost $60 for 2 days. Also, you are very close to many restaurants and bars. Area seems safe to me, but I didn't venture out aft midnight. I will stay here again.

Perfect location - walked to dinner and our concert at GLC 20. Clean room, comfortable bed, very cute aesthetic. Loved the easy check in process not having to see someone at a desk & just getting a code for the door. Would definitely stay there again.

The check in process was never sent to me from Mitten House. We had no idea what we were doing. You cannot talk to anybody and can only text and email. This place really needs to follow through on sending instructions or communicating how the process works. Having a phone number that someone will answer would be helpful too.

Had an overnight drive and had absolutely no instruction on what room was mine. Stood inside trying to get ahold of someone and no one answered. Extremely dissatisfied and disappointed after a long day. Don’t waste the money.

This property is advertised as a hotel but is more of a hostel, has no front desk, no way to get towels etc, no luggage carts, and very slow to respond via email.

Beautiful room, self-service - no lobby or staff - no room key - all punch codes, the most comfortable bed I have ever slept in. nice coffee maker.

Room is very stylish and includes the amenities you need. There was a safe, a drink cocktail mixing set, starbucks coffee pods and a sleep sound machine! Area is close to many restaurants and the concert venue we came for. Owner was quick to reply to all messages and helpful with special requests of a feather free room. Bed was extremely comfortable. I would recommend this location.

I booked the Finnley Hotel for my husbands birthday. Our checking-in experience was TERRIBLE!!!! The property is listed as a hotel but it’s more like an Air BnB. When I booked my reservation through Expedia I received a text message on July 4th asking me to complete an arrival form to confirm my stay on July 16. I completed the form and received no other messages explaining ANYTHING. When we arrived we couldn’t get into the building. I called Expedia and they got in contact with the Company….Mitten Housing. The customer service representative from Mitten House was very unprofessional. She indicated that they placed the instructions in my Expedia account in which wasn’t true. I asked her to please send it to my email address because I never received anything.She sent me two different emails. The first email had a code for the building door. The second email consisted of instructions about the Roku, blinds and other amenities. While I was still on the phone with Mitten Housing I asked her to please confirm what room my husband and I would be staying in. Her response was “I can’t tell you the instructions…it’s all in the email”. Her response made me very aggravated because I wasn’t asking her to explain the instructions to me but simply let me know what room we were staying in because it was very confusing. By far the worse traveling experience I’ve ever encountered!! I wouldn’t recommend anyone staying here!

Super cute room. Perfect location for our needs.

The property is within walking distance from all the local shops and restaurants.

Was situated in a nice part of town

Perfect location - walked to dinner and our concert at GLC 20. Clean room, comfortable bed, very cute aesthetic. Loved the easy check in process not having to see someone at a desk & just getting a code for the door. Would definitely stay there again.

Perfect location if you’re looking for something downtown. Parking was right across the street so close by. Many places to shop, dine within walking distance. Room was spacious, many added amenities like a sound machine, air purifier ..beds were also very comfy. We will be back!

Awesome property!! Easy in and out, parking close by and near events!

Lots of restaurants and shops nearby

Clean room, comfortable bed, close proximity to everything!

Beautiful and clean place to stay right in the heart of downtown. A quick walk to restaurants, bars and entertainment.

Room is very stylish and includes the amenities you need. There was a safe, a drink cocktail mixing set, starbucks coffee pods and a sleep sound machine! Area is close to many restaurants and the concert venue we came for. Owner was quick to reply to all messages and helpful with special requests of a feather free room. Bed was extremely comfortable. I would recommend this location.