Name: @Sandton Hotel
Address: 5 Benmore Road, Johannesburgo, Municipalidad Metropolitana de la Ciudad de Johannesburgo, ZA
Price range: 98 US$–120 US$ per night
Rating: 8.93

Opiniones de los huéspedes

El @Sandton Hotel recibe elogios por su personal amable y eficiente, habitaciones muy limpias, modernas y espaciosas, y una ubicación conveniente y segura en Sandton, con un servicio de transporte gratuito a Nelson Mandela Square, lo que hace que las estancias sean cómodas tanto para visitas cortas como para viajes más largos.

Los huéspedes destacan los desayunos excelentes y las múltiples comodidades en el lugar, como spa, piscina, tiendas, peluquería/barbería, aparcamiento seguro y lavadoras/secadoras útiles en la habitación. Entre los inconvenientes se incluyen olores ocasionales a alcantarilla, esperas para el ascensor, ruido de la limpieza o de otros huéspedes, y un mantenimiento o servicio desigual, incluyendo problemas de drenaje en la ducha, artículos faltantes o una calidad y velocidad variables en el restaurante. En general, se puede esperar una base moderna y con servicio completo, con un servicio y comodidad sólidos, pero con algunos fallos operativos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las amplias instalaciones incluyen spa, piscina, múltiples lugares para comer, tiendas, peluquería y barbería, cajero automático, tienda de conveniencia, aparcamiento seguro y un servicio de transporte por horas a Mandela Square; también hay traslados al aeropuerto disponibles. Algunos señalan congestión en los ascensores, una piscina fría, problemas en el gimnasio y una señalización limitada.

Reseñas de huéspedes relacionadas

10

chevonne

10 may 2025

·

Se alojó 8 noches

This hotel has a nice restaurant and bar. They have an atm, small grocery store, spa, and downstairs there’s a barber and nail salon. It’s in the upscale area of Johannesburg (Sandton). Everyone was so nice. The best customer service everywhere.

8

Kimberly

12 may 2025

·

Se alojó 1 noche

The hotel was good. The pool was freezing which was disappointing but otherwise we had a great short stay.

6

Brigitte

8 ago 2023

·

Se alojó 2 noches

There was no soap in the bathroom. No tea, coffee, milk in the room. No towels in the gym. The treadmills were broken. room service never came.

8

Sebastien

1 may 2025

·

Se alojó 3 noches

The hotel is quite huge and benefit from all necessary equipments and services. Spa, Restaurant, Pool, Room service. There is also a free secured parking. This is like a small city but people are nice and we had good experience.

8

Karien

9 ene 2025

·

Se alojó 2 noches

Clean hotel with pool, spa, and parking.

10

Gilles

8 nov 2024

·

Se alojó 1 noche

Not the first time staying there, Great Hotel, good location, multiples restaurants on site. Thomas at the concierge is the BEST :)

10

Nisa

18 may 2025

·

Se alojó 10 noches

It was an exceptional stay! My mum and I did just over two weeks here and felt like a part of the family of staff by the end of it. The hotel is clean (VERY!), very close to Nelson Mandela Sq which we walked to on several occasions. They have a shuttle that goes on the hour, every hour too! There’s a shopping mall just next door which was so convient. The views are EXCEPTIONAL day, night and in-between. The only thing that was an issue was the strong smell of sewage due which lasted a few days.

10

Stephen

9 nov 2025

·

Se alojó 9 noches

Modern room. Friendly staff. Good service. Shop, laundry service and hairdresser on-site in secure area.

8

Esther

16 nov 2025

·

Se alojó 2 noches

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

10

jonathan

14 mar 2025

·

Se alojó 4 noches

Only issue is insufficient elevator capacity which causes extensive stress and delays entering or leaving hotel.

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Limpieza

La mayoría de los huéspedes encuentran que la propiedad está muy limpia en general. Algunos informan problemas como manchas en el baño, plagas u olores a alcantarilla, y una reposición inconsistente de artículos de tocador.

Reseñas de huéspedes relacionadas

8

Daryl

26 dic 2022

·

Se alojó 19.347 noches

Hotel was great and had friendly staff. My only issue was that they placed a wet toilet paper role in the bathroom. I can only assume the toilet paper was dropped in the toilet water and instead of replacing it left a half wet toilet role in the bathroom.

10

Eugenie

23 oct 2025

·

Se alojó 1 noche

Clean room

10

Mweene

11 ene 2026

·

Se alojó 2 noches

Awesome, Clean, Budget friendly

8

Sylvester

18 abr 2025

·

Se alojó 1 noche

Clean hotel with spacious rooms and super friendly staff. One drawback is the sewage smell that is present in the hotel especially the higher you go. It’s worse on the 21st floor. Needs some major reconstruction to fix the smell.

2

Clarissa

4 ago 2024

·

Se alojó 1 noche

I was horrified when i was woken up at 7am by the noise from next door. We were placed, next door to house keeping and there were ladies SCREAMING and talking to each other. They were also bamging things so loudly. I reported it to the receptionist and notjinf was done about it for hours! I was forced to just get up and get out the room because it was so awful. The bathroom, also had disgusting stains, underneath the seat part. It was the worst experience

4

Conor

3 dic 2025

·

Se alojó 3 noches

Bathroom cleanliness not good. Shower not good. Rating of 5 star without the experience.

10

Patrick

26 dic 2024

·

Se alojó 1 noche

The staff are wonderful and the property is super clean

10

Mavis

25 sept 2025

·

Se alojó 7 noches

I arrived before 0700 and the supervisor on duty was kind enough to allow early check in with no charge. I had the studio which was very clean. Breakfast was also excellent. I’ve already booked my next stay.

6

Curu

6 may 2024

·

Se alojó 5 noches

It’s very cosmopolitan and modern but my room had roaches, as time progressed it got more obvious. At the bar restaurant, I ordered a veggie burger and they passed off a potato pancake between two buns as such, when I alerted them to that, I was still charged, at the coffee bar the attendant tried to keep my cash after I decided to pay with a card, and another insisted I pay for her to get cake. I was scammed into a bogus tour and had to fight and get Expedia involved to get a refund. At my arrival home I discovered 200 dollars was pilfered from my suitcase. It had to be at the hotel. Yet there were examples of good customer service in general and the hotel is commodious. Of course I wouldn’t return.

10

Tawanda

9 mar 2025

·

Se alojó 6 noches

Staff were brilliant. Room was very clean and comfortable bed. Fantastic

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Habitaciones

Las habitaciones son modernas, espaciosas y cómodas, algunas con lavadoras/secadoras, balcones o vistas destacadas; a veces se ofrecen mejoras. Algunos experimentaron ruido en los pasillos o de fiestas, problemas de diseño o drenaje en el baño, fallos en el equipo u olores ocasionales en los pisos superiores.

Reseñas de huéspedes relacionadas

10

Phumelele

6 jul 2025

·

Se alojó 1 noche

Gorgeous. Spacious and comfortable.

6

Florence

7 oct 2025

·

Se alojó 4 noches

The hotel was okay. I had to spend an hour to be checked in because the rooms were not ready. House keeping staff are noisy on the corridor. The was a party on our floor in the early hours of Saturday morning. I had to call reception because I couldn’t sleep.

6

Obinna

22 ago 2025

·

Se alojó 2 noches

Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.

10

ronald

18 ago 2025

·

Se alojó 1 noche

The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.

10

Kerry

20 nov 2024

·

Se alojó 4 noches

The property was nice. The rooms are a great size with in suite washer and dryers. The staff very friendly and helpful. They also supplied transportation.

8

Tafadzwa

13 mar 2025

·

Se alojó 4 noches

I found the staff to be welcoming and polite. However, I was surprised by the 330 rand limit on dining, which wasn't mentioned during booking. Additionally, the shower design caused water to spill onto the passage floor, which was inconvenient. Clearer communication about dining costs and improvements to the shower design would enhance the experience.

10

Debbie

28 nov 2025

·

Se alojó 3 noches

Really spacious, had washer & dryer

10

Nisa

18 may 2025

·

Se alojó 10 noches

It was an exceptional stay! My mum and I did just over two weeks here and felt like a part of the family of staff by the end of it. The hotel is clean (VERY!), very close to Nelson Mandela Sq which we walked to on several occasions. They have a shuttle that goes on the hour, every hour too! There’s a shopping mall just next door which was so convient. The views are EXCEPTIONAL day, night and in-between. The only thing that was an issue was the strong smell of sewage due which lasted a few days.

8

Esther

16 nov 2025

·

Se alojó 2 noches

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

10

Farai

31 may 2025

·

Se alojó 1 noche

The hotel was very beautiful. I stayed in the junior suite which aslo had amazing views of the city at night and in the morning.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado como cálido, atento y servicial; se mencionan registros de entrada anticipados y mejoras. Una minoría informa respuestas lentas o inconsistentes o malas actitudes, y un servicio desigual en el restaurante.

Reseñas de huéspedes relacionadas

4

Khethiwe

14 jul 2025

·

Se alojó 1 noche

The room was comfortable and was pleased with that. I did not receive the best customer service at the club house or management. Service needs to improve.

4

Dr Ayanda

2 dic 2023

·

Se alojó 1 noche

I’m so disappointed at the way a gentleman called Claude(he was wearing a brown blazer ) at reception spoke to me . I’m still not fine with his tone while speaking to me. If I was a client and I was at fault , he should have express my fault.

6

Obinna

22 ago 2025

·

Se alojó 2 noches

Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.

10

ronald

18 ago 2025

·

Se alojó 1 noche

The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.

10

Corrin

7 may 2025

·

Se alojó 1 noche

Extraordinary check in and check out staff. Thanks for the trip

10

Cicero

30 may 2024

·

Se alojó 1 noche

Exceptional, accommodating staff, exceedingly attractive design, fantastic food options, and great location.

10

Samali

24 dic 2025

·

Se alojó 2 noches

Very nice stay! Excellent service from all sides!

10

Mavis

25 sept 2025

·

Se alojó 7 noches

I arrived before 0700 and the supervisor on duty was kind enough to allow early check in with no charge. I had the studio which was very clean. Breakfast was also excellent. I’ve already booked my next stay.

10

Geurt

3 nov 2024

·

Se alojó 1 noche

What made this hotel remarkable was the staff - from the moment I walked in I was treated well, and the staff went out of their way to find me the best room I needed. In addition, the room was beautiful and the bed very comfortable. I very big well done Sandton Hotel. I can’t wait to stay here again.

10

Kenny

9 nov 2025

·

Se alojó 5 noches

I have to say thay thia hotel was excellent! The staff was very helpful! A big shoutout to Xolani for his professionalism and his willingness to help. The hotel is located in a very safe area.

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Ubicación

Entorno seguro en Sandton, cerca de Nelson Mandela Square, Sandton City y otras tiendas; muchos caminaron o utilizaron el servicio de transporte por horas. Una reseña señaló que el servicio de transporte no estaba disponible para recoger en una estación.

Reseñas de huéspedes relacionadas

8

Mlamuli M

5 ago 2025

·

Se alojó 5 noches

Great location

10

Stephanie

26 oct 2024

·

Se alojó 1 noche

There is a market place with food shop. Market place, and few shops next door. Mandela Square Mall is 10 minute walk away.

8

Penney

28 feb 2024

·

Se alojó 2 noches

Sandton hotel is in the Sandton suburb of Johannesburg. The hotel is pretty and feels very safe. They have shopping and business options in and connected to the hotel. If you need anything it is probably closer than you think. Also ask about the different types of rooms for a better fit for your needs. I will stay there again when I return to Johannesburg. I loved the tub even though it was a challenge to get in because I am short..The only con was when I showed the water leaked between the tiles and on to the floor.

10

Jacqueline

4 oct 2025

·

Se alojó 3 noches

The Sandton was very clean and nicely fragranced throughout the hotel and the staff was friendly. Great shopping areas were in close proximity.

8

shili

9 jun 2024

·

Se alojó 1 noche

Good location,good service.

10

Nisa

18 may 2025

·

Se alojó 10 noches

It was an exceptional stay! My mum and I did just over two weeks here and felt like a part of the family of staff by the end of it. The hotel is clean (VERY!), very close to Nelson Mandela Sq which we walked to on several occasions. They have a shuttle that goes on the hour, every hour too! There’s a shopping mall just next door which was so convient. The views are EXCEPTIONAL day, night and in-between. The only thing that was an issue was the strong smell of sewage due which lasted a few days.

8

Esther

16 nov 2025

·

Se alojó 2 noches

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

8

WINNIE

5 jul 2025

·

Se alojó 1 noche

I liked the safety and accessibility.

10

Jerome

7 jul 2025

·

Se alojó 3 noches

The location was great. Not too far from Sandton Center. The staff was wonderful. The hotel is modern in every aspect. No issues with our stay.

10

Earica

25 ene 2025

·

Se alojó 11 noches

The property is truly stunning, with its elegant design and well-maintained surroundings. The staff goes above and beyond to ensure that all your needs are met, providing exceptional service and attention to detail throughout your stay. Its prime location near Sandton Mall and the Benmore shopping centre makes it incredibly convenient for shopping and dining, offering a wide range of options just a short distance away. Overall, I highly recommend this property for anyone seeking a comfortable and enjoyable experience.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es elogiado con frecuencia como excelente, con variedad y opciones veganas; a varios les gustó el Clubhouse, el buffet y la delicatessen. Otros informaron menús limitados, servicio lento o comidas deficientes en ocasiones.

Reseñas de huéspedes relacionadas

2

Alice

25 oct 2024

·

Se alojó 3 noches

Property looks good but the food and the service are terrible.

10

Cheryl

8 mar 2025

·

Se alojó 2 noches

Airport shuttle is outstanding. All staff very helpful and very friendly. Breakfast buffet outstanding! Limited menu for lunch and dinner and service was unusually slow at the bar area adjacent to the pool. I would definitely return.

10

amah

16 ago 2025

·

Se alojó 4 noches

The hotel is very modern. The room is very comfortable and the housekeeping staff does a great job with their cleaning. The Hotel has a shuttle service that takes you to Nelson Mandela Square with no charges and we have enjoyed a shuttle to the airport early morning with a charge, which is secure and convenient. Our only complaint was the food at the restaurant that is lousy; however, the cook came out to apologize for salty and over seasoned food. Overall, this is a great place to stay. The staff is really friendly and willing to accommodate you with any requests you may have.

10

Sibongile

14 oct 2025

·

Se alojó 2 noches

breakfast was freshy prepared with vegan menu accomodated. The staff was friendly and efficient.

10

Darlene

10 feb 2025

·

Se alojó 4 noches

Fabulous stay, to end my 3 weeks South African tour. The room large, windows expansive view of the pool. Separate toilet room. Breakfast and dinner option was a plus. The Club house was a relaxed

8

Tim

9 sept 2024

·

Se alojó 1 noche

Loved the property as well as the options. Had the opportunity to stay in different suites and the studios were excellent. The were kitted fantastically with washing machines and microwave as well as a balcony. Services were a bit mid with your experience dependent on the staff you interacted with. It needs a service manual urgently. The breakfast options were quite limited and boring especially if you're staying for long. The meals are also not labelled so you have to check all the pots.

10

Cicero

30 may 2024

·

Se alojó 1 noche

Exceptional, accommodating staff, exceedingly attractive design, fantastic food options, and great location.

10

Dr. Lindokuhle

27 ene 2025

·

Se alojó 3 noches

Pleasant and spacious. Food up to standard though kitchen staff understaffed.

8

Jasmine

25 jun 2025

·

Se alojó 2 noches

Hotel magnifique petit déjeuner en buffet correct. Diner a la carte

8

Esther

16 nov 2025

·

Se alojó 2 noches

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	75 US$
febrero	85 US$
marzo	89 US$
abril	93 US$
mayo	92 US$
junio	95 US$
julio	96 US$
agosto	94 US$
septiembre	98 US$
octubre	70 US$
noviembre	77 US$
diciembre	73 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $120	20 $104	21 $105	22 $105	23 $106	24 $105
25 $104	26 $103	27 $111	28 $106	29 $105	30 $111	31 $111

DO	LU	MA	MI	JU	VI	SA
1 $99	2 $98	3 $99	4 $103	5 $102	6 $103	7 $120
8 $103	9 $98	10 $100	11 $104	12 $99	13 $104	14 $100
15 $105	16 $99	17 $99	18 $108	19 $108	20 $105	21 $104
22 $105	23 $104	24 $104	25 $99	26 $107	27 $120	28 $105
29 $105	30 $120

@Sandton Hotel

Precios para @Sandton Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite estudio ejecutiva, bañera

Estudio, 2 camas individuales

Estudio

Habitación con 2 camas individuales

Habitación, 1 cama de matrimonio grande, accesible para personas con discapacidad

Estudio, balcón

Habitación presidencial

Habitación estándar, 1 cama de matrimonio grande

Habitación junior

Reseñas de los huéspedes sobre @Sandton Hotel

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio