Name: Hotel Ciputra Jakarta
Address: Jl. Letnan Jenderal S. Parman, Jakarta, Jakarta, ID
Price range: 41 $US–50 $US per night
Rating: 8.23

Ce qu'en disent des voyageurs

D'après les récents avis concernant l'hôtel Ciputra Jakarta, géré par Swiss-Belhotel International, les voyageurs apprécient le personnel chaleureux et attentionné, ainsi qu'un petit-déjeuner agréable et souvent varié. Ils soulignent également la connexion directe pratique de l'hôtel avec un centre commercial et la facilité d'accès aux transports.

Beaucoup signalent également que les chambres et les salles de bains sont vieillottes, avec des équipements démodés, un éclairage faible et un manque de prises électriques modernes. Les avis sur la propreté et l'entretien sont mitigés : certains évoquent des odeurs de moisi, une mauvaise ventilation, des serviettes usées et la présence occasionnelle d'insectes, tandis que d'autres décrivent des espaces globalement propres. Attendez-vous à une hospitalité remarquable, avec des compromis au niveau de l'âge des chambres.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients ont apprécié la piscine ; un avis met en avant une salle de sport bien équipée et un autre mentionne un bar petit mais agréable. Cependant, certaines parties de l'établissement semblent datées, avec des baignoires glissantes, des équipements vieillissants et une électricité obsolète.

Avis de voyageur à ce sujet

6

Edward

28 mai 2023

·

A séjourné 10 nuits

maintenance or upgrades to old room and appliances needed.

8

KImberlin

10 janv. 2025

·

A séjourné 6 nuits

Pool was amazing

10

Melanti

15 août 2025

·

A séjourné 3 nuits

+++Location.. easy to find..mall direct connection is very convenient..food choices delicious.. +++Prices affordable - - -Lights are old and too Dark.. no USB outlets..need to bring old traditional electric plugs.. Water plumbing maintenance is needed... Plumbing are leaking when turning On . +++ overall... I stayed 2 times 2+3 nights in Aug 2025.. I will be back again later this year 👍

10

Melchianus

13 oct. 2023

·

A séjourné 2 nuits

Goed was ontbijt want het eten herinnert mij op het eten van ons wijlen moeder. Uniek is lekker zwemmen 7de floor, en niet goed was niks. Bedankt

10

Anthony

20 août 2025

·

A séjourné 2 nuits

Wonderful introduction to my 2 week journey through Java and Bali. The staff was attentive and always helpful. The gym honestly has everything you could need. Oh and how could I forget the delicious breakfast. Would highly recommend.

10

Kento

19 juin 2025

·

A séjourné 2 nuits

プールもついてて部屋も綺麗でとても良かった。

10

Rafael

30 juil. 2025

·

A séjourné 6 nuits

Mall at the hotel is a very convenient thing. Bus station is near by. Bar is small but nice.

6

YUN CHIA

24 juil. 2025

·

A séjourné 5 nuits

The hotel is 30 years old, so many facilities in the room didn't function properly. The design of the bath tub is dangerous. Very slippery. The ventilation system in the bathroom doesn't work properly so the floor and the wall are all full of mold or dirty stains. The house keeping staffs forgot to dry the floor in the bathroom, forgot to refill the conditioner, and forgot to vacuum the carpet, and forgot to provide the new tea bags. The mattres and pillows are comfort. The cabin door for the refrigerator i broken. In general, the staffs in the front desk are freindly and hepful.

8

Jeffrey

16 mai 2025

·

A séjourné 3 nuits

This hotel is beautiful inside; spacious, attention to design & detail. All staff we had contact with were all one could want from a large hotel. The breakfast buffet was very good, many well done selections. The hotel has two indoor connections to the adjoining mall. With all the good we wanted to rate a 3.5. So much deserves a 4 but even with the attention and updating done it needs attend to the electric outlet replacements and updates to the bathrooms. If done this would be a solid 4 star hotel.

8

Anna

29 mai 2023

·

A séjourné 13 nuits

The room so dark , not enough lighting , broken dest lamp ,the bath tub or shower very very slippery , I was moving 3 different room when check in ... looking better lighting and the bath room . the staff very ecellence

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont incohérents : plusieurs clients mentionnent des odeurs de moisi, une mauvaise ventilation dans les salles de bains, des rideaux sales, des cafards et des serviettes usées. D'autres ont trouvé les chambres généralement propres, mais le service de ménage a parfois oublié de faire le réapprovisionnement ou un nettoyage en profondeur.

Avis de voyageur à ce sujet

6

Wincent

14 avr. 2024

·

A séjourné 4 nuits

Found a cockroach in the bathroom on first day, and got smoking room on first despite reservation on non-smoking room. Its nearby shopping malls though, very convenient.

8

YUKI

23 juin 2025

·

A séjourné 4 nuits

お風呂場の衛生が少し気になりました。

2

Hwanghee

9 juin 2024

·

A séjourné 1 nuit

Room was extremely smelly and conditions of room wasn’t clean. Especially, when air conditioners are on, smells like fungus are growing in my nose. Breakfast wasn’t good either.

8

Atsushi

9 juin 2022

·

A séjourné 3 nuits

全般的には、満足のいく状態でした。設備・備品について、トイレの流れが悪かったり、ヘアーコンディショナーのポンプがでなかったり、エアコンが少し埃ぽい臭いがしたり、一箇所のコンセントが使えなかったりとかがありました。メンテナンスが繊細でない様に思います。

8

Ivan

1 juin 2024

·

A séjourné 3 nuits

Room cleaning didn't replace toilet roll that is near empty. There is 2 holder and 1 empty since day 1 I check-in. Bath towels looks very old and some greyish colour.

6

YUN CHIA

24 juil. 2025

·

A séjourné 5 nuits

The hotel is 30 years old, so many facilities in the room didn't function properly. The design of the bath tub is dangerous. Very slippery. The ventilation system in the bathroom doesn't work properly so the floor and the wall are all full of mold or dirty stains. The house keeping staffs forgot to dry the floor in the bathroom, forgot to refill the conditioner, and forgot to vacuum the carpet, and forgot to provide the new tea bags. The mattres and pillows are comfort. The cabin door for the refrigerator i broken. In general, the staffs in the front desk are freindly and hepful.

4

TOMMI

14 mars 2023

·

A séjourné 3 nuits

there are cockroaches in the room , then the bathroom curtain is very dirty and during the day the elevator is wet because of swimming

4

Sang Hak

11 août 2025

·

A séjourné 3 nuits

Could smell mold in th e premium room

4

Reza

23 nov. 2025

·

A séjourné 2 nuits

Old hotel,no vent in bathroom

6

Teck Shen

15 juin 2025

·

A séjourné 1 nuit

Rooms were big and clean. However the renovations are dated and seriously require an update. The air smells damp and towels are brownish. Not much selections on TV channels. Although there's a mall next to it, the food selections were limited.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses mais datées, avec des meubles usés, de vieilles pommes de douche, un éclairage faible, un nombre limité de prises électriques ou de ports USB, et parfois une connexion Wi-Fi lente ou du bruit provenant des chambres voisines. Certains clients ont signalé des problèmes de contrôle de la climatisation et un nombre limité de chaînes de télévision.

Avis de voyageur à ce sujet

8

Deassy

3 déc. 2025

·

A séjourné 1 nuit

Hotel lama tapi msh nyaman dan bersih. Terhubung dgn mal walaupun malnya tenantnya mid to low. Mudah2an kamar bisa di renovasi krn sudah terlalu tua designnya

8

Teck Shen

11 juin 2025

·

A séjourné 1 nuit

It’s a big legacy hotel. In need of upgrade in the rooms.

8

David

24 avr. 2025

·

A séjourné 2 nuits

Electric outlet turns off when lights go off so can’t charge phone next to bed. WiFi is too slow

8

Jonas

27 août 2025

·

A séjourné 3 nuits

I stayed in this hotel several times and I like it due to the convenience. Right at the mall and close to everywhere, dinning options. However the property is too old and needs some improvements. I stayed in different rooms/floors and always have problems with shower head. The shower head looks to old and rusted, the water flow is bad, you need to stay close to the shower head everytime you take shower. Management needs to change all if those shower head and do a deep cleaning to keep this property better

10

Melanti

15 août 2025

·

A séjourné 3 nuits

+++Location.. easy to find..mall direct connection is very convenient..food choices delicious.. +++Prices affordable - - -Lights are old and too Dark.. no USB outlets..need to bring old traditional electric plugs.. Water plumbing maintenance is needed... Plumbing are leaking when turning On . +++ overall... I stayed 2 times 2+3 nights in Aug 2025.. I will be back again later this year 👍

10

Edward

20 juin 2024

·

A séjourné 2 nuits

The hotel has direct access to mall where you can find many food and drink options. Large room however needs some refurbishments. USB sockets would also be nice for charging phones.

6

Jouni

19 déc. 2025

·

A séjourné 1 nuit

The staff is wonderful and the service is top-notch. The food is equally impressive, with a fantastic breakfast buffet that was the highlight of our stay. Unfortunately, the accommodations are in desperate need of an update. The room felt very dated, and the bathroom was particularly embarrassing and poorly maintained. Great for the food and hospitality, but the facilities need a major renovation.

8

Anna

29 mai 2023

·

A séjourné 13 nuits

The room so dark , not enough lighting , broken dest lamp ,the bath tub or shower very very slippery , I was moving 3 different room when check in ... looking better lighting and the bath room . the staff very ecellence

8

Atsuo

31 janv. 2025

·

A séjourné 1 nuit

During night time, voice from next room was a bit loud. I am not sure if this phenomenon was caused by guest in the next room or thin wall.

6

Teck Shen

15 juin 2025

·

A séjourné 1 nuit

Rooms were big and clean. However the renovations are dated and seriously require an update. The air smells damp and towels are brownish. Not much selections on TV channels. Although there's a mall next to it, the food selections were limited.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa gentillesse, son attention et sa serviabilité, avec des enregistrements fluides et un personnel qui fait l'effort supplémentaire. Quelques commentaires font état de manquements, tels qu'un service intrusif ou lent, et d'un incident isolé à la réception.

Avis de voyageur à ce sujet

6

AKIRA

28 nov. 2023

·

A séjourné 8 nuits

The service get poor and reception is so slower

10

Anthony

20 août 2025

·

A séjourné 2 nuits

Wonderful introduction to my 2 week journey through Java and Bali. The staff was attentive and always helpful. The gym honestly has everything you could need. Oh and how could I forget the delicious breakfast. Would highly recommend.

10

Christine

18 sept. 2025

·

A séjourné 3 nuits

The Stuffs from the minutes I arrived in the lobby throughout the housekeeping department was excellent. Each of them greeted with big smiles and sincere warmth. The breakfast banquet, was excellent services.

2

Chuan Sng

16 déc. 2025

·

A séjourné 3 nuits

Housekeeping service and safety is terrible. The staff took the liberty of opening up my zipped luggage to check its contents without any authorisation. There is no justification to have the rights to open personal belongings of guests under any circumstances as this can be deemed criminalistic. Aircon is also not able to be under proper control, leading to fluctuating temp inside the room which caused the guest (me) to catch a cold and fall sick.

10

Chih wei

28 janv. 2026

·

A séjourné 2 nuits

Nice room and restaurant, excellent service speed.

10

Rajcoomar

10 févr. 2024

·

A séjourné 3 nuits

I received a 5-star treatment. All the employees were kind, helpful and going out of their way to meet my need. The customer service was above and beyond my expectations. Thank you kindly for making my stay immensely satisfying.

10

Christine

5 oct. 2025

·

A séjourné 8 nuits

The services of the staffs was remarkable. If their motto stated “Melayan dengan senang hati !” It’s true Gems. Breakfast Banquet is marvelous. They truly go above and beyond. Many times blew my minds and My best friend Misslinda, how the chef and the staffs remember if I loved their colak singkong and special prepared from the kitchen for me. I feel the warmth and the love every time I stayed. Keeps up a great job 👏 Bu Christine ( San Francisco, Bay Area’s)

6

Mariyah

22 oct. 2025

·

A séjourné 1 nuit

Family was dropping off my wife just arriving from America and front staff questions my wife, how many children come with you? . This made my wife shy and upset. Instead of the children able to see grandma for her first few hours back in Jakarta, she rushed them out.

6

Jouni

19 déc. 2025

·

A séjourné 1 nuit

The staff is wonderful and the service is top-notch. The food is equally impressive, with a fantastic breakfast buffet that was the highlight of our stay. Unfortunately, the accommodations are in desperate need of an update. The room felt very dated, and the bathroom was particularly embarrassing and poorly maintained. Great for the food and hospitality, but the facilities need a major renovation.

10

Sora

31 janv. 2025

·

A séjourné 3 nuits

You can get to the station by one road, but the sidewalk is narrow, so I ended up taking taxis all the time I checked in at 3 AM, but the hotel staff welcomed me very warmly; they are truly wonderful！！

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Directement relié au centre commercial Ciputra/Citraland, l'établissement est idéalement situé pour faire du shopping, manger et se déplacer ; plusieurs soulignent la facilité d'accès aux transports et la proximité raisonnable de l'aéroport. Un avis mentionne des trottoirs étroits menant à la gare.

Avis de voyageur à ce sujet

8

Deassy

3 déc. 2025

·

A séjourné 1 nuit

Hotel lama tapi msh nyaman dan bersih. Terhubung dgn mal walaupun malnya tenantnya mid to low. Mudah2an kamar bisa di renovasi krn sudah terlalu tua designnya

10

ARNAV

11 févr. 2024

·

A séjourné 4 nuits

Overall a good property to stay at with an easy access internally to Ciputra mall. Convenient location for meetings in west and south Jakarta.

10

Vera

22 sept. 2024

·

A séjourné 2 nuits

Not far from airport and shopping center

8

Jonas

27 août 2025

·

A séjourné 3 nuits

I stayed in this hotel several times and I like it due to the convenience. Right at the mall and close to everywhere, dinning options. However the property is too old and needs some improvements. I stayed in different rooms/floors and always have problems with shower head. The shower head looks to old and rusted, the water flow is bad, you need to stay close to the shower head everytime you take shower. Management needs to change all if those shower head and do a deep cleaning to keep this property better

8

Stephens

13 juin 2024

·

A séjourné 3 nuits

Convenient walk to Mall next door with plenty of restaurants and shopping. Easy transportation to town and airport. Highly recommended

10

KHOON SONG

20 mai 2025

·

A séjourné 2 nuits

Safe and close to the shopping area.

10

Rafael

30 juil. 2025

·

A séjourné 6 nuits

Mall at the hotel is a very convenient thing. Bus station is near by. Bar is small but nice.

10

gary

5 mars 2025

·

A séjourné 2 nuits

I always enjoying the convenience needed of this hotel because it is connected to Citraland Mall. Great for shopping, great breakfast.

10

Sora

31 janv. 2025

·

A séjourné 3 nuits

You can get to the station by one road, but the sidewalk is narrow, so I ended up taking taxis all the time I checked in at 3 AM, but the hotel staff welcomed me very warmly; they are truly wonderful！！

10

Melanti

3 août 2025

·

A séjourné 2 nuits

Location convenient Price affordable

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour son goût et sa variété, et certains mentionnent des horaires matinaux et un service d'étage 24h/24 avec de bons plats. Les critiques portent sur la qualité du café, l'étiquetage des plats végétariens et un signalement d'arrêt inattendu du service d'alcool au salon.

Avis de voyageur à ce sujet

8

saku

28 août 2025

·

A séjourné 4 nuits

チプトラモールが隣にあり色んな食べ物屋さんがあって楽しめます。そこの1階にはスーパーマーケットもありビールなどお酒も多少売ってます。ホテルにひげ剃りがあればなお良かったです。朝食ば種類豊富で5:50から食べられるので、早朝出発でも食べられます。全体的に非常に良いホテルだと思います。

8

KOK SENG

30 mars 2023

·

A séjourné 5 nuits

Hotel towels turn yellow and are too old. Breakfast Foods and coffee quality to be improved Thank you to Pak Andoko, a very helpful and patient person to arrange the transportation for my schedule.

2

Kazuhiro

30 juin 2023

·

A séjourné 3 nuits

Dirty, Bath curtain was fusty. Bath towels are brown-colored . No coffee is served in breakfast. When we finished a dish, staff comes soon to take it back to kitchen. Leave me alone and give me time to relax. Finally, lounge manager was terrible. He or she stopped serving alcohol like beers and wines suddenly due to Moslem religious reason though they did not let us know before that and hotel charge is including such lounge service charge. I suggest you not to use this duty hotel.

8

Eric

8 août 2025

·

A séjourné 2 nuits

i have been staying here for the 3rd times n its still great to b staying here. dont have to worry abt getting hungry in the middle of the night coz the my have a 24hrs room service with great food..

10

pryambudhi

18 févr. 2025

·

A séjourné 1 nuit

This hotel has the best breakfast in Jakarta! And, it is next to a mall. Hotel staff was super nice. Check-in was super easy. Highly recommended.

4

Fawziyah

3 févr. 2024

·

A séjourné 1 nuit

The room was a lot more rundown than we thought. The bathroom especially needs some renovation - the shower head needs replacing as it was malfunctioning. The hotel staff were nice and we were able to check in slightly earlier. The buffet breakfast was good too but I wish they labelled items that were vegetarian as I accidentally ate meat because the sliders looked vegetarian from the outside but there was a sneaky slice of salami stuck to the bread :( we loved that the hotel was connected to the mall and we spent most of our time there :)

10

Anthony

20 août 2025

·

A séjourné 2 nuits

Wonderful introduction to my 2 week journey through Java and Bali. The staff was attentive and always helpful. The gym honestly has everything you could need. Oh and how could I forget the delicious breakfast. Would highly recommend.

10

Christine

5 oct. 2025

·

A séjourné 8 nuits

The services of the staffs was remarkable. If their motto stated “Melayan dengan senang hati !” It’s true Gems. Breakfast Banquet is marvelous. They truly go above and beyond. Many times blew my minds and My best friend Misslinda, how the chef and the staffs remember if I loved their colak singkong and special prepared from the kitchen for me. I feel the warmth and the love every time I stayed. Keeps up a great job 👏 Bu Christine ( San Francisco, Bay Area’s)

6

Jouni

19 déc. 2025

·

A séjourné 1 nuit

The staff is wonderful and the service is top-notch. The food is equally impressive, with a fantastic breakfast buffet that was the highlight of our stay. Unfortunately, the accommodations are in desperate need of an update. The room felt very dated, and the bathroom was particularly embarrassing and poorly maintained. Great for the food and hospitality, but the facilities need a major renovation.

6

Makoto

26 août 2023

·

A séjourné 1 nuit

Shopping mall is right next to the hotel. Breakfast was great!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	38 $US
février	196 $US
mars	37 $US
avril	125 $US
mai	182 $US
juin	37 $US
juillet	39 $US
août	40 $US
septembre	40 $US
octobre	54 $US
novembre	255 $US
décembre	61 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $50	19 $50	20	21 $50	22 $42	23 $45	24 $41
25 $41	26 $44	27 $44	28 $44	29 $44	30 $44	31 $44

di	lu	ma	me	je	ve	sa
1 $41	2 $43	3 $43	4 $44	5 $44	6 $44	7 $45
8 $41	9 $43	10 $44	11 $43	12 $44	13 $44	14 $44
15 $41	16 $44	17 $44	18 $44	19 $44	20 $44	21 $44
22 $41	23 $44	24 $44	25 $44	26 $44	27 $44	28 $44
29 $41	30 $44

Hotel Ciputra Jakarta

Prix pour Hotel Ciputra Jakarta

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite

Suite Présidentielle

Chambre Lits Jumeaux De Luxe Premier

Chambre Grand Deluxe

Chambre Premium Deluxe

Chambre Double Deluxe

Cabane Suite

Chambre Lits Jumeaux De Luxe

Room #2833633

Room #2833622

Room #2833629

Room #2833621

Room #2833635

Room #2833626

Room #2833623

Room #2833631

Room #2833636

Room #2833627

Room #2833628

Room #2833634

Room #2833624

Avis des voyageurs sur Hotel Ciputra Jakarta

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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