Fairfield Inn Fort Leonard Wood St. Robert

Leaky ceiling, had to switch rooms, paper thin walls

The hotel was very clean, the rooms and lobby were well kept. It was hard to sleep because the walls were not very soundproof and there were people coming and going all night. A negative about the rooms is that there were no fans in the bathrooms. The other downfall was that the pool was not heated up but that was more of an electrical issue and staff was on top of getting that fixed when we were there, however due to it being so cold it never heated up in time before we left. The pool was a priority for me in choosing the hotel we stayed at.

Very nice room and hotel. Staff was nice.

Every staff member we interacted with (three night stay, so plenty of opportunities) was extremely friendly and helpful when we had questions. Room was clean, lobby was beautiful. The only “complaint” was the oddness of getting a handicap room when it wasn’t requested. I assume the handicap requirement (lots of open space in the event the occupant had a wheelchair?) explains why our bathroom had ZERO places to lay your clothes when showering, and the tiniest shelf I’ve ever seen at a sink. Did not hold the bare minimum of toiletries without having to pile stuff up. Also, it’s been years since I’ve stayed at a hotel that didn’t have USB ports, either in lamp bases or built in to outlets. Had to go buy a block to plug our cords into. Shocked that wasn’t available.

Front desk gentleman was not friendly and seemed to be annoyed to have to check us in.