Check in was quick and the guy working the desk was very nice. Location was great for what we needed (across the street from Great Wolf Lodge). Park was easy and free. Hot water was great but that’s about all that was good. The room itself was very basic and could have been cleaner (base boards and walls were dirty). The worst part was the air coming out of the A/C smelled like mildew/mold so we did not use it and opened the window which was fine during the day but horrible at night since Harbor Blvd is extremely busy. We closed the window in the middle of the night and of course got hot and we were all up at 4 a.m. so no one got a good nights sleep. The beds were not comfortable, especially the sofa bed which was one of the worst we’ve encountered. The type where you can literally feel every spring. My daughter ended up sleeping on the sofa (thank goodness she is small enough to fit on it, an adult would not have been). I guess if you’re desperate, it’s okay for a night. We will never stay there again. Also, full disclosure that we did not bring any of the issues to the staff at the hotel. They may have been able to move us to a different room but I doubt our experience would have been any different and by the time we realized the A/C issue, we were already completely unpacked.
Check in was quick and the guy working the desk was very nice. Location was great for what we needed (across the street from Great Wolf Lodge). Park was easy and free. Hot water was great but that’s about all that was good. The room itself was very basic and could have been cleaner (base boards and walls were dirty). The worst part was the air coming out of the A/C smelled like mildew/mold so we did not use it and opened the window which was fine during the day but horrible at night since Harbor Blvd is extremely busy. We closed the window in the middle of the night and of course got hot and we were all up at 4 a.m. so no one got a good nights sleep. The beds were not comfortable, especially the sofa bed which was one of the worst we’ve encountered. The type where you can literally feel every spring. My daughter ended up sleeping on the sofa (thank goodness she is small enough to fit on it, an adult would not have been). I guess if you’re desperate, it’s okay for a night. We will never stay there again. Also, full disclosure that we did not bring any of the issues to the staff at the hotel. They may have been able to move us to a different room but I doubt our experience would have been any different and by the time we realized the A/C issue, we were already completely unpacked.