Name: The Observatory Hotel Christchurch
Address: 9 Hereford Street The Arts Centre Te Matatiki Toi Ora, Christchurch, Région de Canterbury, NZ
Price range: 143 $US–735 $US per night
Rating: 9.23

Ce qu'en disent des voyageurs

L'Observatory Hotel Christchurch impressionne de nombreux clients par son cadre historique magnifiquement restauré au sein du Arts Centre et son emplacement central, idéal pour se déplacer à pied, à proximité des jardins botaniques. Le personnel accueillant et les salons de caractère contribuent à une atmosphère détendue de boutique-hôtel.

Les chambres sont élégantes et confortables, bien que plusieurs commentaires soulignent que certaines peuvent être petites, avoir un espace de rangement limité, ou être moins agréables si elles se trouvent au sous-sol, près des portes ou exposées au bruit de la rue. Les équipements sont limités : de beaux espaces communs et une petite salle de sport, mais un parking payant et l'absence de restaurant complet sur place. Les commentaires sur le petit-déjeuner sont mitigés, et certains clients ont mentionné un enregistrement maladroit ou un service inégal. Attendez-vous à un séjour unique et central dans un hôtel-boutique plein de charme, plus que de prestations complètes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces communs et les salons sont un atout majeur, avec du café et du thé dans le hall et des espaces artistiques. Plusieurs commentaires soulignent le manque d'équipements sur place, l'absence de restaurant complet et un parking payant ou coûteux.

Avis de voyageur à ce sujet

6

Kate

27 juin 2025

·

A séjourné 4 nuits

Beware. I booked and prepaid for a Prestige Skylight Room but was given a small, standard room on arrival. Something seemed off but I was too tired from traveling. The next morning, I asked and after some deliberation, they said I was given the wrong room but they could not move me because the right room wasn't available. They told me they would refund NZ$400 to my credit card, and reassured me of this when I checked out. They never did. I reached out after getting home and they didn't respond. The smallness of the room ended up mattering because I was in it for 2 days fighting off an illness. It was not great. They have no dinner on site but thankfully they have a "snacks" room service for lunch which saved me. The vegan pie arrived frozen in the middle but the other things I tried in those 2 days -- pizza, corn fritters, falafel fried -- were pretty good. The breakfast was nice. They gave me some macarons as an apology for the room snafu and comped my ~NZ$50 in room service, but the lack of communication and broken trust leave a very sour taste. Overall, while the facility is nice, the service was amateur and untrustworthy. I won't stay again.

10

Gina

5 janv. 2023

·

A séjourné 19 358 nuits

Lovely hotel with stunning architecture. Room was beautifully decorated. Bathroom was spacious and functional. Public rooms were comfortable. I really liked the books. Gym was small but adequate.

8

Roger

11 févr. 2024

·

A séjourné 3 nuits

Great central location, but the hotel has very limited facilities in the property itself.

8

Robert

7 févr. 2024

·

A séjourné 2 nuits

Nice hotel with limited amenities. Room felt very small.

10

Heike

21 oct. 2025

·

A séjourné 2 nuits

What a charming place to stay! Appreciated all the little amenities—coffee and hot chocolate in the room, the robes, and the cappuccino maker and cookies in the lobby. The art everywhere was a bonus— can recommend visiting the free gallery upstairs and wandering through the art galleries on the surrounding campus. The location couldn’t be better; you can easily walk to the botanical gardens , to Riverside Market (get a Paris Brest pastry when there), to the museums (the Quake Center is a must see), and to a multitude of restaurant and shops. On top of all this, the hotel staff were uniformly welcoming and helpful.

10

Elsbeth

16 déc. 2024

·

A séjourné 2 nuits

Incredible stay in Christchurch in the most beautifully designed hotel in a great location. The rooms were so comfortable and the staff was so friendly and helpful. The lounge area with coffee and tea machines was a lovely luxury to have. Hope to return to this beautiful hotel.

8

Jenny

19 janv. 2025

·

A séjourné 2 nuits

Fina och unika rum med myclet bekväm säng. Tillräckligt med plats för väskor i rummet vi bokat. Fint att välkomnas med bärhjälp och på rummet fanns morgonrock, kakor, kaffe/te och bra produkter i badrummet. Frukosten levde inte upp till förväntningarna och rekommenderas inte. Den var mycket enkel och finns inget kök utan de värmer bara på mat. Något lyhört från gatan och gården så rekommenderar rum högre upp. Dyr parkering, borde ingå!

8

Roger

4 févr. 2024

·

A séjourné 2 nuits

Clean hotel in a central location. But no real facilities for a hotel of this 'supposed' standard.

10

Gisela

22 janv. 2024

·

A séjourné 1 nuit

Excellent stay, great location, fantastic staff, cleanliness and comfort. Could not have been a better stay - in the gym, the only place we found there could have been a bit more attention - however, this could have been the remnants of the early morning's use...

10

Robert

14 août 2023

·

A séjourné 2 nuits

Great stay, well restored historic building. Was surprised to learn parking cost extra that said paid parking was very convenient

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent systématiquement l'établissement et les chambres comme très propres et bien entretenus. Quelques personnes mentionnent un problème occasionnel, comme une odeur dans le drain de la salle de bain.

Avis de voyageur à ce sujet

8

Colin

26 févr. 2026

·

A séjourné 3 nuits

Clean rooom

6

Cornelia

7 févr. 2026

·

A séjourné 2 nuits

Für ein Hotel dieser Preisklasse hätte ich eine kostenlose Flasche Wasser erwartet - die kostet aber in der Minibar 6 NZ. Das Frühstück ist sehr übersichtlich, ohne Ei, wenig Aufschnitt, kein Honig, wenig Obstauswahl - insgesamt absolut verbesserungsbedürftig! Im Badezimmer war ein abstoßender Gerich nach Abfluss.

10

Kokui

24 nov. 2024

·

A séjourné 3 nuits

Beautiful and clean property and rooms, excellent service, prime location that is walking distance to central restaurants and shopping. We really enjoyed our stay.

10

Josephine

25 juil. 2024

·

A séjourné 2 nuits

Beautiful room and buildings with a history. Nice room and facilities, very clean and neat. Rhys was very helpful and gave some tips about what we could do at the weekend in Chistchurch, thanks Rhys.

10

elizabeth

15 févr. 2023

·

A séjourné 3 nuits

The Observatory Hotel Christchurch is an extremely comfortable, cozy, and clean hotel. I enjoyed my stay immensely.

10

Rosa

14 nov. 2025

·

A séjourné 2 nuits

This hotel was a highlight, absolutely beautiful, interesting, central, super clean, loved it. The rooms and staff were amazing and certainly made a Christchurch stay worth it.

10

JAMES

16 janv. 2024

·

A séjourné 2 nuits

The Observatory Hotel is a beautiful and unique hotel in a great location. It is within walking distance of shopping, nice restaurants, and the botanical garden. The service was excellent and the room was clean and comfortable.

10

Liz

22 oct. 2023

·

A séjourné 1 nuit

I really enjoyed staying at the observatory. The architecture was truly beautiful and the accommodations were very good. I especially love the cappuccino at check in and check out and the fully renovated beautiful bathroom.

10

Kanenori

28 oct. 2024

·

A séjourné 3 nuits

館内はとても綺麗で、待合ロビーもお茶菓子や読書を楽しめます。スタッフも親切で、安心して過ごすことができました。

10

Greg

30 juil. 2023

·

A séjourné 1 nuit

Outstanding property in a beautiful restored building. Fantastic front of house service as well

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont élégantes et confortables, avec des lits de qualité et des salles de bain bien aménagées. Certains clients ont trouvé certaines chambres petites, avec un espace de rangement limité ou une disposition inadaptée à la mobilité réduite, et les chambres situées au sous-sol ou à côté de la rue, ou à proximité des portes, moins agréables.

Avis de voyageur à ce sujet

8

Jill

20 févr. 2025

·

The building is gorgeous from the outside and the entry is very classic and historic. The room itself is rather small.

10

John

25 févr. 2025

·

A séjourné 8 nuits

Absolutely amazing. The most beautiful hotel. The staff were a 10+. We would definitely stay there again. Wonderful central location. We weren’t able to secure a suite, although we booked several months in advance. The only criticism would be the lack of storage space. A tiny closet/wardrobe and little to no drawer space. But we made it work. We peeked in a suite and the one we saw had a bigger closet/wardrobe. So hopefully next time we can get one of those. But that aside we couldn’t have found a better place to stay.

10

Beatriz

22 déc. 2025

·

A séjourné 1 nuit

Building and location are excellent . Reception staff was brilliant and night manager too. Breakfast was a bit mean and many items were finished by the time we got there at 8am. Rooms are comfy, bright and clean, ver comfortable indeed

2

Van

25 oct. 2023

·

A séjourné 1 nuit

Assigned room in basement. Window was at ground level. Shame on Expedia for listing this property.

10

George Robert

8 déc. 2024

·

A séjourné 1 nuit

The underground room was not so excellent.

10

Gail

1 déc. 2024

·

A séjourné 1 nuit

Luxury hotel. Great room with large bathroom. Staff very friendly. Close to many dining options.

8

Robert

7 févr. 2024

·

A séjourné 2 nuits

Nice hotel with limited amenities. Room felt very small.

10

Grace

13 juil. 2025

·

A séjourné 1 nuit

We had a lovely stay at this gorgeous hotel - the bed was a cloud, we slept so well. The setting is lovely.

8

Cheryl

30 janv. 2025

·

A séjourné 1 nuit

Beautiful building close to the centre of Christchurch. Everything in walking distance. Nicely appointed room, only downside for us was the room and bathroom were set up for people with disabilities so everything was low level.

8

Troy

17 déc. 2025

·

A séjourné 1 nuit

Good amenities and room, and checkin staff. However, there was an access door somewhere that kept slamming while people kept passing through meaning that sleep was not possible until 11.30.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son accueil et son aide. Quelques clients ont signalé un enregistrement maladroit ou un suivi insuffisant qui a nui à la confiance.

Avis de voyageur à ce sujet

10

Olivia

20 nov. 2023

·

A séjourné 1 nuit

Staff were very kind and helpful and had very good attention to detail. The room was lovely and well stocked with everything you would need.

2

Aditya

27 oct. 2025

·

A séjourné 1 nuit

Great location. Good property. Terrible service. Stay far away.

6

Kate

27 juin 2025

·

A séjourné 4 nuits

Beware. I booked and prepaid for a Prestige Skylight Room but was given a small, standard room on arrival. Something seemed off but I was too tired from traveling. The next morning, I asked and after some deliberation, they said I was given the wrong room but they could not move me because the right room wasn't available. They told me they would refund NZ$400 to my credit card, and reassured me of this when I checked out. They never did. I reached out after getting home and they didn't respond. The smallness of the room ended up mattering because I was in it for 2 days fighting off an illness. It was not great. They have no dinner on site but thankfully they have a "snacks" room service for lunch which saved me. The vegan pie arrived frozen in the middle but the other things I tried in those 2 days -- pizza, corn fritters, falafel fried -- were pretty good. The breakfast was nice. They gave me some macarons as an apology for the room snafu and comped my ~NZ$50 in room service, but the lack of communication and broken trust leave a very sour taste. Overall, while the facility is nice, the service was amateur and untrustworthy. I won't stay again.

10

Scott

18 mai 2025

·

A séjourné 1 nuit

Fantastic staff,location and design

10

Ivan

23 nov. 2023

·

Beautiful hotel, next to the botanical gardens and minutes from city center. Friendly and professional staff

10

Gillian

6 févr. 2023

·

A séjourné 2 nuits

The hospitality was top notch! The hotel itself was just beautiful and in such a gorgeous, historic, and charming building. But the staff really made the whole experience.

10

Marc

7 juil. 2025

·

A séjourné 1 nuit

This is an excellent hotel with luxurious amenities within easy walking distance to dining, culture, and all that Christchurch has to offer. The staff is first rate, good communicators and thoughtful.

10

JAMES

16 janv. 2024

·

A séjourné 2 nuits

The Observatory Hotel is a beautiful and unique hotel in a great location. It is within walking distance of shopping, nice restaurants, and the botanical garden. The service was excellent and the room was clean and comfortable.

10

DAVID

24 févr. 2026

·

A séjourné 1 nuit

The hotel was great, cool concept. Great location, friendly staff.

10

Craig

31 oct. 2023

·

A séjourné 2 nuits

Staff are very friendly and helpful. Building has a lot of character. Very comfortable bed.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et piétonnier au sein du Arts Centre, à quelques pas des jardins botaniques, des musées et des restaurants. Idéal pour explorer Christchurch à pied.

Avis de voyageur à ce sujet

10

David

30 janv. 2023

·

A séjourné 2 nuits

The hotel was very luxurious & amazing, it was also a great location with a short walk to the city centre.

10

Rachael

28 juin 2023

·

A séjourné 1 nuit

Warm, cosy and luxurious. And very very convenient location.

10

Jodi

17 mars 2024

·

A séjourné 1 nuit

Fantastic hotel in a great location

10

Daniel

21 mars 2024

·

A séjourné 2 nuits

Wonderful boutique hotel on the old University of Canterbury campus. There’s more than a bit of Oxbridge about the buildings, which have all the charm you could ask for. The receptionists were helpful and kind. The nearby dining (and wine-tasting) options were excellent. Best of all, the hotel is across the street for the amazing botanical garden and Harley Park. We’ll be back!

10

alastair

17 déc. 2025

·

A séjourné 1 nuit

Great location, next to a great space for exploring. Lovely interiors and staff. Relaxed calm atmosphere. We only stayed over one night and wished we’d stayed longer.

10

Tamara

19 mai 2025

·

A séjourné 4 nuits

A beautiful hotel in a great location. A great coffee shop right in the former university complex, art, music, and across from the botanical gardens.

10

Karen

10 juil. 2025

·

A séjourné 3 nuits

Coffee, restaurants, tram, and park right at your doorstep.

10

MR.P.F.COE

16 janv. 2024

·

A séjourné 4 nuits

Superior accommodation situated in the University buildings in a central location.

10

Nancy

10 mars 2023

·

A séjourné 2 nuits

We were only able to stay for 2 nights (wish it could have been longer), but the Observatory Hotel was perfect! The hotel is beautifully decorated and has lots of charm, character and history. The staff was very welcoming and helpful. It's in a fantastic location - close to gardens, museums and good restaurants. If we ever return to Christchurch, we'll be back. I highly recommend it.

10

Paul

3 déc. 2024

·

A séjourné 6 nuits

Great building to have as a hotel in a really good location.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : certains l'ont apprécié, tandis que d'autres l'ont trouvé basique, frugal ou trop cher. Il n'y a pas de service de dîner sur place, bien que quelques collations ou un service d'étage limité étaient disponibles pour certains.

Avis de voyageur à ce sujet

10

Sofia

21 sept. 2024

·

A séjourné 2 nuits

Beautiful location, amazing rooms, friendly and helpful staff, great breakfast.

6

Cornelia

7 févr. 2026

·

A séjourné 2 nuits

Für ein Hotel dieser Preisklasse hätte ich eine kostenlose Flasche Wasser erwartet - die kostet aber in der Minibar 6 NZ. Das Frühstück ist sehr übersichtlich, ohne Ei, wenig Aufschnitt, kein Honig, wenig Obstauswahl - insgesamt absolut verbesserungsbedürftig! Im Badezimmer war ein abstoßender Gerich nach Abfluss.

6

Kate

27 juin 2025

·

A séjourné 4 nuits

Beware. I booked and prepaid for a Prestige Skylight Room but was given a small, standard room on arrival. Something seemed off but I was too tired from traveling. The next morning, I asked and after some deliberation, they said I was given the wrong room but they could not move me because the right room wasn't available. They told me they would refund NZ$400 to my credit card, and reassured me of this when I checked out. They never did. I reached out after getting home and they didn't respond. The smallness of the room ended up mattering because I was in it for 2 days fighting off an illness. It was not great. They have no dinner on site but thankfully they have a "snacks" room service for lunch which saved me. The vegan pie arrived frozen in the middle but the other things I tried in those 2 days -- pizza, corn fritters, falafel fried -- were pretty good. The breakfast was nice. They gave me some macarons as an apology for the room snafu and comped my ~NZ$50 in room service, but the lack of communication and broken trust leave a very sour taste. Overall, while the facility is nice, the service was amateur and untrustworthy. I won't stay again.

10

Beatriz

22 déc. 2025

·

A séjourné 1 nuit

Building and location are excellent . Reception staff was brilliant and night manager too. Breakfast was a bit mean and many items were finished by the time we got there at 8am. Rooms are comfy, bright and clean, ver comfortable indeed

10

Sofia

16 sept. 2024

·

A séjourné 1 nuit

Made traveling easy and relaxed. Great location for walking the city, facilities are top notch, rooms are incredible, breakfast is delicious and the staff are very kind and friendly.

10

Erica

12 janv. 2025

·

A séjourné 2 nuits

Fantastic property-revamped college building. Great rooms, lovely lounge. Wine bar close by is great. Staff seems a bit annoyed to have to deal with actual guests. I’m guessing this is due to the nonstop instagrammers. Breakfast was skimpy for the price.

10

Beth

14 juil. 2023

·

A séjourné 1 nuit

Great location, near the park and not far from CBD drinking and dining. Great breakfast. Very quiet and comfortable, plenty of hot water.

10

Barbara

5 févr. 2024

·

A séjourné 2 nuits

Reuse of college space. Excellent deign and amenities. Connected with walking tour in front of hotel. Did feel continental breakfast was very expensive so went to cafe in Observatory space. Must use lounge area as no chair in room. Would recommend.

8

Jenny

19 janv. 2025

·

A séjourné 2 nuits

Fina och unika rum med myclet bekväm säng. Tillräckligt med plats för väskor i rummet vi bokat. Fint att välkomnas med bärhjälp och på rummet fanns morgonrock, kakor, kaffe/te och bra produkter i badrummet. Frukosten levde inte upp till förväntningarna och rekommenderas inte. Den var mycket enkel och finns inget kök utan de värmer bara på mat. Något lyhört från gatan och gården så rekommenderar rum högre upp. Dyr parkering, borde ingå!

8

Brad

11 janv. 2023

·

A séjourné 1 nuit

Great eclectic place newly old place. Amazing people. Lacking breakfast.. very nice stay comfortable and safe

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	256 $US
février	387 $US
mars	260 $US
avril	222 $US
mai	158 $US
juin	126 $US
juillet	134 $US
août	139 $US
septembre	158 $US
octobre	188 $US
novembre	244 $US
décembre	217 $US

di	lu	ma	me	je	ve	sa
1 $189	2 $249	3 $201	4 $278	5 $193	6 $249	7 $284
8 $238	9 $352	10 $337	11 $358	12 $316	13 $338	14 $343
15 $241	16 $337	17 $358	18 $457	19 $330	20 $266	21 $466
22 $255	23 $386	24 $400	25 $347	26 $259	27 $536	28 $735
29 $254	30 $250

The Observatory Hotel Christchurch

Prix pour The Observatory Hotel Christchurch

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Élite (Observatory Legacy - Lower ground)

Chambre (Prestige)

Chambre Deluxe (Observatory)

Chambre (Prestige Skylight)

Chambre Royale (Skylight)

Avis des voyageurs sur The Observatory Hotel Christchurch

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $295	22	23 $187	24 $203
25 $143	26 $143	27 $143	28 $243	29 $238	30 $202	31 $177