Name: The Capital Pearls Hotel
Address: 6 Lagoon Drive, Durban, Provincia de KwaZulu-Natal, ZA
Price range: 111 US$–429 US$ per night
Rating: 9.08

Opiniones de los huéspedes

En el The Capital Pearls Hotel, los viajeros destacan las habitaciones limpias y confortables y su conveniente ubicación junto al paseo marítimo y los centros comerciales, con fácil acceso a pie a restaurantes y tiendas, aunque señalan que algunas habitaciones orientadas a zonas bulliciosas pueden ser ruidosas.

Muchos valoran las vistas al mar desde los pisos superiores y las instalaciones como un buen gimnasio y una agradable piscina. El estacionamiento y la orientación para el registro pueden ser confusos dentro del complejo comercial, y algunos informaron sobre restablecimientos de tarjetas de acceso o ascensores fuera de servicio. El servicio es generalmente acogedor y servicial, aunque algunos huéspedes experimentaron errores en la facturación, respuestas lentas o interacciones bruscas en la recepción. En general, espere una estancia confortable en un entorno animado y conveniente.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes destacan un buen gimnasio y una agradable piscina. Sin embargo, encontrar el estacionamiento y orientarse para el registro dentro del centro comercial puede ser confuso, y ocasionalmente hay problemas con las tarjetas de acceso o el funcionamiento de los ascensores.

Reseñas de huéspedes relacionadas

10

Ambigay

22 feb 2025

·

Se alojó 5 noches

Convenient location to shopping, beach and restaurants. Rate was outstanding. The lifts at the center of the hotel to our floor was closed off. This was inconvenient. Parking is undercover and great.

10

Paul

16 jun 2025

·

Se alojó 10 noches

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

6

FARIDA BIBI

7 oct 2025

·

Se alojó 1 noche

Was pleasant stay with lovely kitchenette.

8

Chris

29 nov 2024

·

Se alojó 2 noches

The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset

8

Gordon

26 nov 2023

·

Se alojó 4 noches

Secure and safe, access to the parking area was poor, electronic keys poorly maintained

10

Natasha

14 jun 2024

·

Se alojó 1 noche

We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.

6

Lorraine

30 nov 2025

·

Se alojó 2 noches

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

10

MARC

12 nov 2024

·

Se alojó 1 noche

Nice hotel in a safe area near restaurants, and the beach promenade. Very good Gym and fitness room. Very convenient and next to a mall. Breakfast was very complete han delicious.

10

Daniela

20 dic 2025

·

Se alojó 4 noches

Amenities

10

Jillian

27 dic 2023

·

Se alojó 4 noches

Great location and pool

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas elogian consistentemente las habitaciones muy limpias y los espacios bien cuidados, con un servicio de limpieza descrito como confiable.

Reseñas de huéspedes relacionadas

10

kershnee

31 ago 2025

·

Se alojó 1 noche

The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly

10

Paul

16 jun 2025

·

Se alojó 10 noches

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

10

Terrance

17 ago 2025

·

Se alojó 6 noches

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

10

Amanda

1 dic 2025

·

Se alojó 5 noches

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

8

Eugene

16 oct 2025

·

Se alojó 1 noche

Clean and pleasant stay

10

Diane

28 may 2024

·

Se alojó 1 noche

Very friendly & helpful staff. Well appointed, clean rooms

10

Wanda

2 feb 2026

·

Se alojó 1 noche

Room was very clean

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas y bien equipadas, y algunos apartamentos ofrecen balcones y vistas al mar desde los pisos superiores. El ruido puede ser un problema para algunas unidades.

Reseñas de huéspedes relacionadas

10

kershnee

31 ago 2025

·

Se alojó 1 noche

The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly

10

Jennifer

20 ago 2025

·

Se alojó 3 noches

Our apartment was fantastic overlooking the Indian Ocean on 17th floor. Asked to be moved from 5th floor as there was no view, which they accommodated quickly. Fantastic breakfast. We will come back!

10

Terrance

17 ago 2025

·

Se alojó 6 noches

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

6

FARIDA BIBI

7 oct 2025

·

Se alojó 1 noche

Was pleasant stay with lovely kitchenette.

4

Harald

4 dic 2025

·

Se alojó 1 noche

Room lacked charging functions at the bed for phone. Also Wifi did not work. The person at the front desk tried to make me pay for breakfast despite it was already included in the room price

8

Chris

29 nov 2024

·

Se alojó 2 noches

The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset

10

feizal

26 feb 2025

·

Se alojó 2 noches

Air conditioning to loud

6

ALEXANDRE

25 may 2025

·

Se alojó 3 noches

Noise in hallway all day for repairs. Room was smaller than portrayed on the reservation site. Average yet costly breakfast.

8

Eugene

4 oct 2025

·

Se alojó 1 noche

Very comfortable stay

6

Lorraine

30 nov 2025

·

Se alojó 2 noches

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, servicial y profesional. No obstante, algunos informes mencionan errores en la facturación, registros lentos o confusos, y una interacción descortés en la recepción.

Reseñas de huéspedes relacionadas

2

Milile

9 abr 2024

·

Se alojó 1 noche

Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.

10

Diane

28 may 2024

·

Se alojó 4 noches

Lovely well appointed rooms. Very pleasant, helpful and friendly staff. Thank you for a wonderful stay!

10

Terrance

17 ago 2025

·

Se alojó 6 noches

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

4

Harald

4 dic 2025

·

Se alojó 1 noche

Room lacked charging functions at the bed for phone. Also Wifi did not work. The person at the front desk tried to make me pay for breakfast despite it was already included in the room price

10

Amanda

1 dic 2025

·

Se alojó 5 noches

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

2

Jamie

25 feb 2024

·

Se alojó 2 noches

Front desk manager was rude and unhelpful. Having confirmed a one bed superior apartment via an email we were degraded on arrival. The front desk manager was not interested in apologising and actually encouraged me to complain, his attitude was unacceptable. I did speak to another front desk manager who stated he would get the GM to email but no correspondence received. Customer service not up to international standards

10

MP

13 ene 2024

·

Se alojó 1 noche

We only had a one night stay after a cruise, but it was more than expected. Would be a good hotel fro business or leisure. Excellent location. Although we didn't use any services,, the service we got from reception was excellent and friendly.

8

Felicia

4 jun 2024

·

Se alojó 1 noche

Love to stay here very convenient and friendly staff.

10

James

21 jun 2025

·

Se alojó 2 noches

Great location, staff are great and friendly

10

Diane

28 may 2024

·

Se alojó 1 noche

Very friendly & helpful staff. Well appointed, clean rooms

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación, ideal para caminar cerca del paseo marítimo, restaurantes y tiendas, con muchos huéspedes sintiéndose seguros. Algunos señalan que navegar por la configuración del centro comercial o llegar directamente a la playa puede requerir algo de esfuerzo.

Reseñas de huéspedes relacionadas

10

Ambigay

22 feb 2025

·

Se alojó 5 noches

Convenient location to shopping, beach and restaurants. Rate was outstanding. The lifts at the center of the hotel to our floor was closed off. This was inconvenient. Parking is undercover and great.

8

Karim

18 mar 2022

·

Se alojó 2 noches

The hotel is amazing and at great location just next to rhe beach promenade. Many restaurants nearby. Starbucks at same premises. Small shopping mall. breakfast can be improved.

10

Amanda

1 dic 2025

·

Se alojó 5 noches

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

8

Shaney

30 ago 2025

·

Se alojó 2 noches

Good location

10

James

21 jun 2025

·

Se alojó 2 noches

Great location, staff are great and friendly

10

Gordon

5 abr 2023

·

Se alojó 3 noches

Safe once you were inside the building and across the road from the shopping mall, a few minutes walk to a nice beach.

10

Natasha

14 jun 2024

·

Se alojó 1 noche

We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.

10

MARC

12 nov 2024

·

Se alojó 1 noche

Nice hotel in a safe area near restaurants, and the beach promenade. Very good Gym and fitness room. Very convenient and next to a mall. Breakfast was very complete han delicious.

10

Jamie

24 feb 2025

·

Se alojó 3 noches

Great locations with everything on your doorstep

10

Jillian

27 dic 2023

·

Se alojó 4 noches

Great location and pool

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son variadas, desde fantástico hasta la necesidad de mejoras y un servicio más rápido. La comida del restaurante es generalmente buena, aunque un huésped informó sobre una corrección tardía de un pedido de servicio a la habitación.

Reseñas de huéspedes relacionadas

8

Manfred

28 nov 2025

·

Se alojó 8 noches

Das Apartment war sehr schön. Das Frühstück war außergewöhnlich, nur das Wetter hat leider nicht so mitgespielt.

2

Milile

9 abr 2024

·

Se alojó 1 noche

Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.

10

Jennifer

20 ago 2025

·

Se alojó 3 noches

Our apartment was fantastic overlooking the Indian Ocean on 17th floor. Asked to be moved from 5th floor as there was no view, which they accommodated quickly. Fantastic breakfast. We will come back!

10

Paul

16 jun 2025

·

Se alojó 10 noches

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

10

Terrance

17 ago 2025

·

Se alojó 6 noches

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

8

Karim

18 mar 2022

·

Se alojó 2 noches

The hotel is amazing and at great location just next to rhe beach promenade. Many restaurants nearby. Starbucks at same premises. Small shopping mall. breakfast can be improved.

8

EMT

13 abr 2024

·

Se alojó 2 noches

The superior apartment that I was booked into on the 19th floor was really good. The view from the bedroom balcony and the living room balcony was exceptional and was what I was looking for. My sleepless night was unfortunately due to my neighbor, running his TV at loud levels until 11 PM. The living area and TV is situated right behind the partitioning of the bedroom. That is the problem with those rooms. The walls are not constructed of bricks and sound travels terribly the rest of the apartment was perfect. I was then moved to an apartment on the 20th floor, but this was no longer the same category. The bedroom had no windows. There was no window to open up for fresh air. This could not have been a superior apartment, but I was able to get a good night sleep as I had no neighbors. I ate at the restaurant and the food was good. Room service was responded to very quickly and very properly. helpfulness of the staff was very good

8

Suliman

15 oct 2025

·

Se alojó 6 noches

Breakfast needs updating Service at breakfast needs to be improved

6

ALEXANDRE

25 may 2025

·

Se alojó 3 noches

Noise in hallway all day for repairs. Room was smaller than portrayed on the reservation site. Average yet costly breakfast.

6

Lorraine

30 nov 2025

·

Se alojó 2 noches

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	145 US$
febrero	127 US$
marzo	121 US$
abril	126 US$
mayo	106 US$
junio	145 US$
julio	118 US$
agosto	151 US$
septiembre	129 US$
octubre	120 US$
noviembre	143 US$
diciembre	199 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $429	21 $192	22 $191	23 $162	24 $159
25 $116	26 $138	27 $152	28 $152	29 $152	30 $201	31 $201

DO	LU	MA	MI	JU	VI	SA
1 $111	2 $112	3 $112	4 $112	5 $112	6 $146	7 $146
8 $123	9 $146	10 $146	11 $190	12 $192	13 $210	14 $184
15 $123	16 $192	17 $192	18 $192	19 $192	20 $192	21 $215
22 $141	23 $192	24 $192	25 $192	26 $202	27 $240	28 $238
29 $123	30 $169

The Capital Pearls Hotel

Precios para The Capital Pearls Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estudio Deluxe

Apartamento superior, 2 habitaciones, vistas al mar

Estudio superior, balcón

Estudio ejecutivo, balcón

Apartamento Deluxe, 2 habitaciones, balcón

Apartamento de lujo, 3 habitaciones, balcón

Estudio de lujo

Apartamento superior, 1 habitación, vistas al mar

Apartamento, 2 habitaciones, balcón

Reseñas de los huéspedes sobre The Capital Pearls Hotel

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio