Platinum Yucatan Princess Adults Only - All Inclusive
226 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
226 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Platinum Yucatan Princess Adults Only - All Inclusive är priset per natt i genomsnitt 202 US$ under den billigaste månaden (oktober) och 1 051 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 554 US$ |
| februari | 603 US$ |
| mars | 554 US$ |
| april | 447 US$ |
| maj | 274 US$ |
| juni | 233 US$ |
| juli | 211 US$ |
| augusti | 209 US$ |
| september | 226 US$ |
| oktober | 202 US$ |
| november | 328 US$ |
| december | 1 051 US$ |
J
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M
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sep. · 226 US$
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Dyrast: december (ca 1 051 US$)
Billigast: oktober (ca 202 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 13 utomhuspooler, en nattklubb och utomhustennisbanor. Boendet har även gratis wi-fi, concierge...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 13 utomhuspooler, en nattklubb och utomhustennisbanor. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). Planerar du ett event i Playa del Carmen? På detta boende finns det event- och konferensutrymmen på upp till 597 kvadratmeter, däribland konferensrum och 2 mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Njut av internationell gastronomi på Yucatan, en av de 6 restaurangerna detta boende ståtar med, eller stanna på rummet och nyttja dess rumsservice dygnet runt. Ta en drink på boendets strandbar eller en av 8 barer/lounger och 2 barer i poolen. Här erbjuds en gratis frukostbuffé dagligen mellan 07.00 och 10.30.
Rum
Känn dig som hemma i ett av de 470 luftkonditionerade rummen med gratis produkter i minibar och plasma-tv. Rummen har privata inredda balkonger/terrasser. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med badkar och dusch, gratis toalettartiklar och hårtorkar.
Läge
Platinum Yucatan Princess Adults Only - All Inclusive ligger i Playa del Carmen på stranden, en kvart med bil från både Quinta Avenida och El Camaleón Mayakobas golfbana. Detta boende med all-inclusive ligger 9,6 km från Playa del Carmen stora strand och 12,1 km från Maroma strand.
Vad finns i närheten
Playa Xcalacoco(0.8 miles)
Chun-Zumbul (dykplats)(1 miles)
Playa Punta Esmeralda(2.5 miles)
Gran Coyote Golf(2.6 miles)
El Camaleón Mayakobas golfbana(2.6 miles)
Tres Rios Ecopark(2.9 miles)
Playa 88(3 miles)
Plaza 28 de Julio(3.5 miles)
Guadalupe-kyrkan(4.2 miles)
Temazcal Natura(4.6 miles)
Playa Avenida Colosio(4.7 miles)
Plaza Las Americas(4.8 miles)
Super Chedraui Selecto Avenida 10(5.3 miles)
Estadio Mario Villanueva Madrid(5.4 miles)
Quinta Avenida(5.5 miles)
Cozumel, Quintana Roo (CZM-Cozumel Intl.)(26.2 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(31.2 miles)
Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk
Läge
Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen, Quintana Roo, Mexiko
Playa Xcalacoco (0.8 miles)
Chun-Zumbul (dykplats) (1 miles)
Playa Punta Esmeralda (2.5 miles)
Gran Coyote Golf (2.6 miles)
El Camaleón Mayakobas golfbana (2.6 miles)
Tres Rios Ecopark (2.9 miles)
Rumsalternativ
9
Deluxe-rum (Platinum)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
581 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
8
Deluxe Room, Swimout (Platinum)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
581 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
11
Juniorsvit - tillgång till pool ((Swimout) Deluxe)
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
592 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
8
Juniorsvit (deluxe)
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
2 Dubbelsängar
och 1 Bäddsoffa
Sovplats 3
592 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
7
Svit - tillgång till pool (Honeymoon)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
882 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrumPrivat utomhusbadkarPrivat bubbelbadkar
7
Svit (Honeymoon)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
884 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrumPrivat utomhusbadkarPrivat bubbelbadkar
5
Juniorsvit - bubbelpool (deluxe)
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
2 Dubbelsängar
och 1 Bäddsoffa
Sovplats 3
592 ft²
BalkongBalkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)Privat utomhusbadkarPrivat bubbelbadkar
Gästrecensioner
8.3
Mycket bra
Baserat på 3 129 verifierade recensioner
Vem bor här?
Företag
1%
Par
71%
Familj
8%
Grupper
13%
Ensamresande
4%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Platinum Yucatan Princess Adults Only - All Inclusive lyfter gästerna ofta fram den välkomnande personalen, de välskötta omgivningarna och den allmänna avslappnade stämningen, samtidigt som åsikterna om rum, mat och faciliteter varierar mellan minnesvärda upplevelser och frustration över slitna områden, begränsade öppettider och underhåll.
Läs merVar detta till hjälp?
Vad gäster tycker
På Platinum Yucatan Princess Adults Only - All Inclusive lyfter gästerna ofta fram den välkomnande personalen, de välskötta omgivningarna och den allmänna avslappnade stämningen, samtidigt som åsikterna om rum, mat och faciliteter varierar mellan minnesvärda upplevelser och frustration över slitna områden, begränsade öppettider och underhåll.
I många recensioner rapporteras stora mängder sjögräs som gör stranden stenig, illaluktande eller oanvändbar, vilket gör att de flesta väljer att koppla av vid poolerna. Maten varierar från mycket bra restauranger och bufféer till långsam och begränsad rumsservice samt rullande stängningar som skapar väntetider och problem med bokningar. Rymliga rum med direkt tillgång till poolen är populära, men vissa upplever dem som slitna eller fuktiga, med ojämnt fungerande AC, unken lukt eller behov av reparationer. Sammantaget kan man förvänta sig vänlig service och en lugn atmosfär som passar poolhäng bättre än strandälskare.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera pooler (inklusive populära alternativ med direkt tillgång till poolen) och daglig underhållning är höjdpunkter, och spat får starkt beröm. Nackdelar inkluderar rullande stängningar av olika ställen, tidiga öppettider för poolen/baren, ett slitet eller delvis stängt gym/sportområde och begränsade solstolar ibland.
Relaterade gästrecensioner
6
William
6 okt. 2025
·
Stannade 8 nätter
Spa was great!
Spa was great!
6
Shannon
29 aug. 2025
·
Stannade 3 nätter
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
6
Darrion Michael
27 juni 2025
·
Stannade 5 nätter
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
8
Melissa
30 sep. 2025
·
Stannade 4 nätter
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Russell
12 nov. 2025
·
Stannade 7 nätter
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
10
Christopher G
24 nov. 2025
·
Stannade 7 nätter
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23 nov. 2025
·
Stannade 5 nätter
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
8
Debra
9 aug. 2025
·
Stannade 6 nätter
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
10
Melissa
3 aug. 2025
·
Stannade 5 nätter
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
6
Christopher
24 nov. 2025
·
Stannade 7 nätter
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster tyckte att rummen och omgivningarna var rena, men andra rapporterade unken lukt, fukt eller mögel, slitna möbler och enstaka brister i städningen, såsom att handdukar saknades eller djuravföring på stigarna.
Relaterade gästrecensioner
8
Brandon
20 sep. 2025
·
Stannade 7 nätter
Great resort and clean pools. Rooms could be cleaner but overall great stay!
Great resort and clean pools. Rooms could be cleaner but overall great stay!
10
Jocelyne
26 feb. 2026
·
Stannade 1 natt
Clean room, great staff, food delicious.
Clean room, great staff, food delicious.
10
Teresa
24 nov. 2025
·
Stannade 11 nätter
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
4
Emer
10 nov. 2025
·
Stannade 11 nätter
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
10
Morgan
30 okt. 2025
·
Stannade 6 nätter
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
2
Jennifer
12 nov. 2025
·
Stannade 4 nätter
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
10
Laura Christina
17 nov. 2025
·
Stannade 7 nätter
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
8
Melissa
30 sep. 2025
·
Stannade 4 nätter
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Leslie May
30 sep. 2025
·
Stannade 3 nätter
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
8
Amber
3 okt. 2025
·
Stannade 6 nätter
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Många berömmer de stora, bekväma rummen – särskilt sviterna med direkt tillgång till poolen och sängarna. Vanliga nackdelar inkluderar sliten inredning, fukt eller mögeldoft, ojämnt fungerande AC, enstaka läckage, begränsad belysning, ljud från korridoren och bristfällig Wi-Fi på rummet.
Relaterade gästrecensioner
8
Leissa
10 aug. 2025
·
Stannade 3 nätter
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
8
Teri
20 nov. 2025
·
Stannade 4 nätter
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
8
Esmeralda
2 nov. 2025
·
Stannade 4 nätter
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
10
Nicolas
20 nov. 2025
·
Stannade 6 nätter
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
10
Laura Christina
17 nov. 2025
·
Stannade 7 nätter
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
6
Melissa
8 okt. 2025
·
Stannade 3 nätter
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
10
Christopher G
24 nov. 2025
·
Stannade 7 nätter
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23 nov. 2025
·
Stannade 5 nätter
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
6
Valerie
25 aug. 2025
·
Stannade 3 nätter
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
10
David
15 nov. 2025
·
Stannade 6 nätter
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
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Service
Servicen lovordas ofta som varm och uppmärksam i hela anläggningen och bland underhållningsteamet, med många enskilda exempel. Däremot är interaktionerna med receptionen och conciergen, snabbheten på rumsservicen och hanteringen av reservationer inkonsekventa, och vissa gäster rapporterade om olydiga eller otrevliga svar.
Relaterade gästrecensioner
4
Leah
5 juni 2025
·
Stannade 4 nätter
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
10
Chiara
19 nov. 2025
·
Stannade 4 nätter
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
10
David
15 nov. 2025
·
Stannade 7 nätter
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
2
Alesia
12 juli 2025
·
Stannade 8 nätter
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
10
Spencer
27 nov. 2025
·
Stannade 10 nätter
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
2
Gilberto B Arizmendi
26 sep. 2025
·
Stannade 7 nätter
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
6
Maria
9 aug. 2025
·
Stannade 7 nätter
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
10
Albert Matthew
17 aug. 2025
·
Stannade 3 nätter
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Anna
12 juli 2025
·
Stannade 7 nätter
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
10
Melissa
3 aug. 2025
·
Stannade 5 nätter
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
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Läge
Anläggningen ligger i ett naturreservat med tillgång till systeranläggningar och känns säker men ganska avlägsen. En betald shuttle eller taxi tar dig till Playa del Carmen, och det är vanligt att ta sig runt till fots.
Relaterade gästrecensioner
8
Wesley Everett
19 nov. 2025
·
Stannade 10 nätter
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
8
Leissa
10 aug. 2025
·
Stannade 3 nätter
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
10
daniel william
16 okt. 2025
·
Stannade 6 nätter
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
10
Courtney Devon
30 juni 2025
·
Stannade 7 nätter
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
10
Gillian
16 nov. 2025
·
Stannade 8 nätter
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
10
Sara
1 nov. 2025
·
Stannade 7 nätter
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
10
Kevin Don
31 juli 2025
·
Stannade 4 nätter
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
10
Rachell Villanueva
12 aug. 2025
·
Stannade 5 nätter
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
8
MANDY
16 juli 2025
·
Stannade 5 nätter
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
8
Claudia
22 sep. 2025
·
Stannade 9 nätter
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
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Måltider
Matkvaliteten varierar från mycket bra bufféer och restauranger (ofta med beröm till stekhuset och den italienska restaurangen) till medioker eller långsam rumsservice. Rullande stängningar, klädkoder, väntetider och enstaka försök till merförsäljning vid bokningar är återkommande klagomål.
Relaterade gästrecensioner
8
Lisa
27 nov. 2025
·
Stannade 10 nätter
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
8
Peter James
16 okt. 2025
·
Stannade 9 nätter
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
8
Julissa
6 okt. 2025
·
Stannade 4 nätter
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
8
John
13 okt. 2025
·
Stannade 5 nätter
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
10
Lynn
20 nov. 2025
·
Stannade 7 nätter
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
6
Heather
3 nov. 2025
·
Stannade 8 nätter
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
10
Albert Matthew
17 aug. 2025
·
Stannade 3 nätter
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Christopher G
24 nov. 2025
·
Stannade 7 nätter
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Claudia
22 sep. 2025
·
Stannade 9 nätter
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
6
Melissa Ann
11 sep. 2025
·
Stannade 7 nätter
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Angel Luis
5 dec. 2023
·
Stannade 4 nätter
Súper nice
Súper nice
10
Aldo
för 3 veckor sedan
·
Stannade 6 nätter
Great service and professional support. They are take the customer service to next level of excellence around the all the facilities and any time personal always there to help you.
Great service and professional support. They are take the customer service to next level of excellence around the all the facilities and any time personal always there to help you.
6
JOSE EUGENIO
för 4 veckor sedan
·
Stannade 1 natt
Habitación con inmobiliario viejo, cama que se hunde, sofá cama viejo y mal armado, silla de la terraza rota, Tina de hidromasaje Sucia, con marcas de uso anteriores, paredes con clavos a la vista, imagino tenian un cuadro colgsdo anteriormente, hab 5253. La comida del buffet bastante modesta, comida del Restaurante Rodeo deliciosa, animación excelente!!!
Habitación con inmobiliario viejo, cama que se hunde, sofá cama viejo y mal armado, silla de la terraza rota, Tina de hidromasaje Sucia, con marcas de uso anteriores, paredes con clavos a la vista, imagino tenian un cuadro colgsdo anteriormente, hab 5253. La comida del buffet bastante modesta, comida del Restaurante Rodeo deliciosa, animación excelente!!!
6
Gary
25 juni 2026
·
Stannade 12 nätter
Overall hotel ok but I’d question the 5 star status. Food and waiting staff good. Reception and Concierge service could be more helpful and less dismissive. It should clearly state when booking that the beach area is out of bounds at this time of year due to the natural seaweed infestation. This is not the hotels fault but you should be made aware. Rooms nice but could do with a regular mosquito treatment spray. The on site shop is insulting for all goods. I understand that prices would be slightly more but it’s actually ridiculous.. for example a can of bug spray is 30 dollars for one! Store down the road is 4 dollars. The bar showing the football, quite often we had to go find someone to serve us or walk across to the other bar for service. Thanks but I wouldn’t rush back to this Hotel. 3.5 star at best …
Overall hotel ok but I’d question the 5 star status. Food and waiting staff good. Reception and Concierge service could be more helpful and less dismissive. It should clearly state when booking that the beach area is out of bounds at this time of year due to the natural seaweed infestation. This is not the hotels fault but you should be made aware. Rooms nice but could do with a regular mosquito treatment spray. The on site shop is insulting for all goods. I understand that prices would be slightly more but it’s actually ridiculous.. for example a can of bug spray is 30 dollars for one! Store down the road is 4 dollars. The bar showing the football, quite often we had to go find someone to serve us or walk across to the other bar for service. Thanks but I wouldn’t rush back to this Hotel. 3.5 star at best …
10
Cai
12 juni 2026
·
Stannade 3 nätter
Decen
Decen
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-16: 170.7345859178467USD
- 2026-09-17: 170.7345859178467USD
- 2026-09-18: 170.7345859178467USD
- 2026-09-19: 170.7345859178467USD
- 2026-09-20: 170.7345859178467USD
- 2026-09-21: 170.7345859178467USD
- 2026-09-22: 170.7345859178467USD
- 2026-09-23: 170.7345859178467USD
- 2026-09-24: 170.7345859178467USD
- 2026-09-25: 170.7345859178467USD
- 2026-09-26: 170.7345859178467USD
- 2026-09-27: 170.50916613006592USD
- 2026-09-28: 170.7345859178467USD
- 2026-09-29: 170.50916613006592USD
- 2026-09-30: 170.7345859178467USD
- 2026-10-01: 170.7345859178467USD
- 2026-10-02: 170.7345859178467USD
- 2026-10-03: 170.7345859178467USD
- 2026-10-04: 170.7345859178467USD
- 2026-10-05: 170.7345859178467USD
- 2026-10-06: 170.7345859178467USD
- 2026-10-07: 170.7345859178467USD
- 2026-10-08: 170.7345859178467USD
- 2026-10-09: 170.7345859178467USD
- 2026-10-10: 170.7345859178467USD
- 2026-10-11: 170.7345859178467USD
- 2026-10-12: 170.7345859178467USD
- 2026-10-13: 170.7345859178467USD
- 2026-10-14: 170.7345859178467USD
- 2026-10-15: 170.7345859178467USD
- 2026-10-16: 170.7345859178467USD
- 2026-10-17: 170.7345859178467USD
- 2026-10-18: 170.7345859178467USD
- 2026-10-19: 170.7345859178467USD
- 2026-10-20: 170.7345859178467USD
- 2026-10-21: 170.7345859178467USD
- 2026-10-22: 170.7345859178467USD
- 2026-10-23: 170.7345859178467USD
- 2026-10-24: 170.7345859178467USD
- 2026-10-25: 170.7345859178467USD
- 2026-10-26: 170.7345859178467USD
- 2026-10-27: 170.7345859178467USD
- 2026-10-28: 170.7345859178467USD
- 2026-10-29: 170.7345859178467USD
- 2026-10-30: 170.7345859178467USD
- 2026-10-31: 170.7345859178467USD
- 2026-11-01: 206.47703262261965USD
- 2026-11-02: 206.47703262261965USD
- 2026-11-03: 206.47703262261965USD
- 2026-11-04: 206.47703262261965USD
- 2026-11-05: 206.47703262261965USD
- 2026-11-06: 245.47222243940735USD
- 2026-11-07: 300.77757381634524USD
- 2026-11-08: 206.47703262261965USD
- 2026-11-09: 206.47703262261965USD
- 2026-11-10: 206.47703262261965USD
- 2026-11-11: 206.47703262261965USD
- 2026-11-12: 206.47703262261965USD
- 2026-11-13: 300.77757381634524USD
- 2026-11-14: 265.07339735513307USD
- 2026-11-15: 245.47222243940735USD
- 2026-11-16: 245.47222243940735USD
Personalen i receptionen välkomnar gästerna vid ankomst. Det ska vara tyst på boendet från 20.00 till 09.00. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Hotellet kräver strikt klädsel i restaurangerna.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta boende innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Det totala rumspris som visas för den 24 december inkluderar avgiften för en obligatorisk galamiddag på julaftonen
- Det totala rumspris som visas för den 31 december inkluderar avgiften för en obligatorisk galamiddag på nyårsaftonen
- Det totala rumspris som visas för den 1 januari inkluderar avgiften för en obligatorisk galamiddag på nyårsdagen
- Gäster under 18 år är inte tillåtna på det här boendet, som endast är avsett för vuxna.
- Endast registrerade gäster är tillåtna på boendets rum.
- Djur och assistanshundar är ej tillåtna.
- Kontaktfri incheckning är tillgänglig.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
Populära bekvämligheter
Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk
Tjänster
Business center
Tur- och utflyktsdisk
Kemtvätt
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bankomat
Cykeluthyrning
Bagageförvaring
Plats för rökning
Självtvätt
24-Hour Front Desk
Concierge Services
Aktiviteter
Pool
Tennisbanor
Trädgård
Golfbana (i närheten)
Strand - i närheten
Karaoke
Biljard
Pool utomhus
Evening Entertainment
Utemöbler
Pool (Seasonal Outdoor)
Terrass
Fitness Center (nearby)
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Ångrum
Massage
Spa och hälsocenter
Frisörsalong
Kroppsbehandlingar
Ansiktsbehandling
Frukost på rummet
Endast för vuxna
Beach Sun Loungers
Snack Bar/Deli
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi