Golfo dei Poeti Relais & Spa

The view and the pool are amazing. The food is delicious. However the service is terrible. Waiters, receptionists, barman are very nice but not efficient at all. We had to wait 30 minutes for our drinks by the pool, 30 minutes for our wine bottle and 45 minutes for our first dish at the restaurant. There was no lotion in the room and after waiting for 45 minutes, it never arrived. We had to bring our luggages downstairs ourselves because the reception didn’t send the butler on time.

This was the perfect location to stay for a retreat and also for a day trip into Cinque Terre. We won’t get over being driven in a cart to and from the parking lot down a charming rock wall lined street. It’s the most magical entry to a hotel we’ve ever experienced. Their customer service is exceptional, going above and beyond in every way. We were greeted with a welcome drink and given complimentary DELICIOUS snacks by the pool. The view at breakfast was the best we experienced in all of Italy. Looking into the Ligurian sea was beautiful. The spa was wonderful and available to us to use privately for an hour when it was not in use. What a treat! Sauna, steam room relaxation areas with a freshly prepared treat made by the chef waiting for us. Two nights was not enough to enjoy this beautiful property! Laura gave us recommendations on how to enjoy Cinque Terre and local restaurants, plus graciously answered any of our questions. We loved meeting her!

To recover and enjoy the view an excellent place. Quiet, appropriate service, clean rooms

We had the unfortunate experience of having all our luggage stolen, our money stolen and our rental car broken into. Directly following that experience we arrived at your hotel 2:30 am in the morning . The staff went above and beyond to provide a lovely meal for us, drinks , essentials such as toothbrush, toothpaste and even facial Products. The next day they did their best to close up the broken window of our car all by their own volition. The hotel, food and service plus incredible view couldn’t be better. Thank you so much for restoring our trust in Italy and thereby allowing us the opportunity to stay and enjoy the country.

The staff was extremely kind and helpful with planning dinners around the area. The included spa was a nice touch. Loved the panoramic sauna.