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DoubleTree by Hilton Hotel Heyuan

From

US$58
/ night
DoubleTree by Hilton Hotel Heyuan - Image 1
DoubleTree by Hilton Hotel Heyuan - Room
DoubleTree by Hilton Hotel Heyuan - Room
DoubleTree by Hilton Hotel Heyuan - Reception
DoubleTree by Hilton Hotel Heyuan - Restaurant

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From

US$58
/ night

About this property

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wirele...
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  • Sauna

  • Laundry service

  • Elevator/Lift

  • Multilingual staff

  • Safe-deposit box

  • Meeting rooms

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Location

123 Yuewang Avenue, Heyuan, China

Heyuan Culture Square (2.4 Miles)

Asia Di Yigao Fountain (2.8 Miles)

Heyuan Museum (4.8 Miles)

Hakka Folk Museum (6.1 Miles)

Nanyuan Historic Village (6.2 Miles)

Xiantang Hakka Residence (6.3 Miles)

More location info

Room options

4

Doubletree Twin Guest Room

Room details

2 Single Beds

Sleeps 4

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Doubletree King Guest Room

Room details

1 Extra-Large Double Bed

Sleeps 3

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Premier King Room

Room details

1 Extra-Large Double Bed

Sleeps 3

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Superior Room, 1 King Bed, Smoking

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 3

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Superior Room, 2 Twin Beds, Smoking

Room details

2 Single Beds

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Executive Suite

Room details

1 Extra-Large Double Bed

Sleeps 3

990 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

6

King Deluxe Room

Room details

1 Extra-Large Double Bed

Sleeps 3

624 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

Guest reviews of DoubleTree by Hilton Hotel Heyuan

Facilities

8.5

Cleanliness

8.7

Rooms

8.6

Service

8.8

Location

8.4

Dining

8.4

4

Mimi

IAN-logo

29 Aug 2026

·

Stayed 1 night

We have stayed at this DoubleTree by Hilton before, including around the time it first opened, so unfortunately the difference today is quite noticeable. The hotel seems to have gone downhill considerably over the years. The rooms and common areas do not appear to be maintained to the standard we would expect from a DoubleTree by Hilton. Our room also had a very strong and unpleasant smell, which made the stay much less comfortable. The service was also disappointing. Communication in English was extremely difficult, and overall the level of service did not feel comparable to what we experienced when the hotel first opened. For a hotel carrying the DoubleTree by Hilton name, we expected a much higher standard. At this point, it feels more comparable to an average local hotel, and in some aspects even below that level. Considering our previous positive experiences here, it was disappointing to see how much the property has changed. Unfortunately, in its current condition, we would probably not choose to stay here again.
We have stayed at this DoubleTree by Hilton before, including around the time it first opened, so unfortunately the difference today is quite noticeable. The hotel seems to have gone downhill considerably over the years. The rooms and common areas do not appear to be maintained to the standard we would expect from a DoubleTree by Hilton. Our room also had a very strong and unpleasant smell, which made the stay much less comfortable. The service was also disappointing. Communication in English was extremely difficult, and overall the level of service did not feel comparable to what we experienced when the hotel first opened. For a hotel carrying the DoubleTree by Hilton name, we expected a much higher standard. At this point, it feels more comparable to an average local hotel, and in some aspects even below that level. Considering our previous positive experiences here, it was disappointing to see how much the property has changed. Unfortunately, in its current condition, we would probably not choose to stay here again.
10

Siu Kuen Sammy

IAN-logo

16 Nov 2025

·

Stayed 1 night

Good
Good
10

Candice

EXP-logo

23 Jun 2025

·

Stayed 1 night

This hotel is great! Upon arrival, the concierge opens the car door for you to take your luggage. Check-in was smooth and quick. The front desk also prepared warm cookies. There was lemonade and black tea and some snacks in the lobby as a welcome drink. The room was great. We booked two connecting rooms, which is convenient for family living. The only thing that needs improvement is that the air conditioning seems strange. No matter how I set the air conditioning in one room, it is not cool enough, and no matter how I set it in the other room, it is freezing cold. Because there are children staying, I asked the front desk for a bed guard. Later, the child had a fever and borrowed a thermometer. The hotel's buffet breakfast and dinner are actually quite average, with a lot of variety, but the taste is not very delicious.
This hotel is great! Upon arrival, the concierge opens the car door for you to take your luggage. Check-in was smooth and quick. The front desk also prepared warm cookies. There was lemonade and black tea and some snacks in the lobby as a welcome drink. The room was great. We booked two connecting rooms, which is convenient for family living. The only thing that needs improvement is that the air conditioning seems strange. No matter how I set the air conditioning in one room, it is not cool enough, and no matter how I set it in the other room, it is freezing cold. Because there are children staying, I asked the front desk for a bed guard. Later, the child had a fever and borrowed a thermometer. The hotel's buffet breakfast and dinner are actually quite average, with a lot of variety, but the taste is not very delicious.
10

xianlong

IAN-logo

3 Apr 2025

·

Stayed 3 nights

Perfect, good position, and good service.
Perfect, good position, and good service.
10

Leung Ching Yee

EXP-logo

15 Dec 2024

·

Stayed 1 night

The staff are polite and efficient. The room is clean and comfortable.
The staff are polite and efficient. The room is clean and comfortable.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about DoubleTree by Hilton Hotel Heyuan

Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately CNY 158.7 per person.

Are pets allowed at the property?

Pets are allowed with a fee of CNY 300 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible public washrooms, and limited wheelchair accessibility. Wheelchairs are available on-site.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Heyuan, a 5-minute drive from Asia Di Yigao Fountain and 6 minutes from Heyuan Culture Square. It is 4.8 mi (7.8 km) from Heyuan Museum and 6.1 mi (9.8 km) from Hakka Folk Museum.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool open from May 1 to October 19, with access available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CNY 223 per night, and advance request or confirmation is required.

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