Name: Home2 Suites By Hilton Galveston
Address: 4302 Seawall Blvd, Fort Crockett, Galveston, Texas, USA, Galveston, Galveston County, US
Price range: 126 $–417 $ per night
Rating: 8.97

Was Gäste sagen

Gegenüber dem Strand und günstig für Kreuzfahrtgäste gelegen, wird das Home2 Suites By Hilton Galveston für seine geräumigen und gut ausgestatteten Suiten sowie die allgemeine Sauberkeit gelobt. Viele Gäste schätzen die Küchenzeilen, Balkone mit Aussicht und die familienfreundliche Atmosphäre.

Der Service ist oft freundlich, aber unbeständig. Einige Gäste berichten von langsamen oder unhilfreichen Interaktionen an der Rezeption und nicht erfüllten Reinigungsanfragen. Die Einrichtungen erhalten gemischtes Feedback: wiederkehrende Ausfälle des Aufzugs, ein kleiner oder manchmal trüber Pool und gebührenpflichtiges Parken sind häufige Beanstandungen. Das Frühstück reicht von reichhaltig und schmackhaft bis überfüllt oder mangelhaft aufgefüllt. Dünne Wände und Geräusche durch Fußgänger von oben sind eine wiederkehrende Beschwerde, daher bevorzugen Lichtschläfer möglicherweise die oberen Etagen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Häufige Erwähnungen von Aufzugsausfällen führten zu langen Wartezeiten, und der kleine Pool war manchmal überfüllt oder nicht gut gepflegt. Gäste erwähnen auch gebührenpflichtiges Parken; einige schätzten das Fitnessstudio und die Spiele/Bar in der Lobby, aber diese sind zweitrangig.

Reinigung

Die allgemeine Sauberkeit wird gelobt, aber mehrere Bewertungen berichten von Problemen wie Kakerlaken/Ameisen und gelegentlichen Versäumnissen wie schmutziger Wäsche oder Fluren.

Zimmer

Die Suiten sind geräumig und gut ausgestattet mit Küchenzeilen und in einigen Fällen Balkonen mit Meerblick. Allerdings verursachen dünne Wände und laute Schritte aus den Zimmern darüber Lärm für einige, und es treten gelegentlich Probleme mit WLAN/Klimaanlage auf.

Dienstleistung

Viele Gäste fanden das Personal freundlich und hilfsbereit, aber die Erfahrungen sind unbeständig. Es gibt Berichte über unfreundliches oder nicht reagierendes Personal an der Rezeption, Verwechslungen bei Reservierungen/Zimmertypen und nicht durchgeführte Reinigungsleistungen, wenn gewünscht.

Ähnliche Gästebewertungen

4

michael

22. Apr. 2025

·

Aufenthalt am 1 Nacht

Told me room would be ready early but it wasn’t .. tried to check in at 4 pm room still not ready .. but watched agent check person behind me in .. whatever. Finally room ready about 445 .. girls at desk kind of clueless .. coffee was ugh sludgie and not hot at all ick .. and no hot tea water at all .. had to leave early 430 am agent was asleep in chair with blanket haha .. oh well better stick with holiday inn.

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6

Amber

23. Juli 2025

·

Aufenthalt am 3 Nächte

I did not get the ocean view I booked, their idea of a privacy curtain in the room was sheer and see through, one elevator was broke and the working was literally the slowest one I have been on in my almost 53 years of living. 20.00 for parking but no security and nowhere for visitors to park without paying if you don’t want to get towed. I definitely was not impressed with the lady who told me some bs story why I wasn’t getting my ocean view after driving 6 hours to get there. She wasn’t even apologetic or nice about being she works in customer service and is the face of the hotel when you walk in. I love this chain but not this location.

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10

Jodi

23. Nov. 2025

·

Aufenthalt am 1 Nacht

Very clean room. Staff went above and beyond to get us checked in early.

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6

Ashleigh

6. Juni 2024

·

Aufenthalt am 1 Nacht

Check in was quick and went smoothly. We go up to our room and after about 30 mins, I find a balled up, severely make-up stained face cloth in a bathroom drawer. I’m abhorred and call the front desk to let them know. Demeris at the front desk, paused for about 5 seconds then said something very sarcastic. She didn’t apologize or anything! Didn’t offer to have someone come up and remove the used facecloth from the bathroom either. After we hung up I was getting more and more upset about it so I called back down there. Someone answered and hung up. I called right back. A lady picked up the phone and sighed and said “Yes?” I recognized the lady who answered as the same one I’d spoken to before and asked her name and she said Demeris. I told her that I didn’t appreciate her response to my complaint and that I wanted to speak with a manager. She paused for a bit (again!) and said, well do you want me to have somebody come get it, there’s no manager here. I’m like, Yes!! By this point I am absolutely seething. So I go down to the front desk. No one is there. Finally a lady comes out and I ask to see Demeris. When Demeris comes out, I introduce myself as the guest who found the dirty towel in the bathroom. I told her if a guest complains, the FIRST thing you do is apologize. After some other words, I asked for the managers contact and she gave me his card. I should’ve called. But it was late and I was tired. She needs a refresher course on customer service, Now. Terrible attitude.

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8

Ronnie

21. Aug. 2025

·

Aufenthalt am 2 Nächte

I liked the convenience to the beach and the cleanliness of the room. I think the customer service representatives could be a little more enthusiastic or at least express a little more happiness.

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10

Destiny

1. Sept. 2025

·

Aufenthalt am 3 Nächte

The staff was great! Everyone was amazing, I will be back next summer for sure!

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2

Ron

10. Aug. 2025

·

Aufenthalt am 1 Nacht

We found multiple cockroaches in our room, and when we moved rooms, we had tiny bugs everywhere on the walls and on the sheets. Staff didn’t even apologize or say sorry for the infestation of bugs

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8

Cynthia

1. Aug. 2025

·

Aufenthalt am 4 Nächte

We primarily enjoyed the hotel for it's proximity to the beach. We could easily access the beach each day. The beds were comfortable and there were good breakfast options. Areas that could be improved is the friendliness of staff. We arrived about 2:15 and were told our room would be ready by 2:30 or 3:00, so we decided to wait before venturing out. At 3:00 I went back to the desk to ask again and was told no it was not ready, but they would call housekeeping to find out when. I was not told an answer. Again at 4:00, I went to ask again and a different person was there. When I told her I had already asked twice, she just said, "check-in is at 4:00" She didn't apologize for the miscommunication or even smile. I just wondered why the first person didn't say this? The other issue was that on 2 nights the people in the room upstairs banged around until 1:00am, so sleeping was difficult. Finally, I did hear that people staying at the connected hotel (TRU) were only charged $10/night for parking while Home2Suites charged $20/night. Both hotels used the same lot, so that seemed unfair and excessive to me. Other than these issues the hotel was good and we enjoyed our stay.

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10

SHONDA

16. Dez. 2023

·

Aufenthalt am 3 Nächte

This was our first visit to this hotel in the Galveston area. We come for dickens on the strand each year. We love the proximity to the beach and some other nearby attractions. The front desk staff was often unavailable or scarce. The breakfast was wonderful. The facility is very nice. There is also posted ours on the door of the bar, but when we inquired, they said the bar was closed until a later time.

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6

Megan

4. Aug. 2024

·

Aufenthalt am 2 Nächte

The breakfast, maintenance, and housekeeping staff were all great. The front desk staff, more specifically, the night front desk staff either need retraining or they don’t need to be front line employees. I asked two questions at check in and was told, “I just got here, let me get adjusted and I’ll let you know.” Never got the questions answered. They were easy questions. Is my room facing the Seawall and did you see on my reservation that I had a service animal, I figured the first out on my own and didn’t care about the 2nd being answered. If they don’t care about the details why should a guest? Next, I stayed 2 days, paid $454 a night…ridiculous for this hotel. If the airbnb would have answered I would have stayed there for half the cost for an ENTIRE house. Another issue, we stayed 2 nights, I had to get new cards 3 different times. I kept them in their sleeves in my pocket, alone. No cell phones or anything else came in contact with them. Why are we paying for parking when we pay almost $500/night?! Lastly and most importantly, the staff never secured the gate leading into the pool from the parking lot. I came through that way every time my cards didn’t work. I told the staff each time the gates are not secured. On the last time, I stopped to use the restroom right inside the gate by the pool. There was blood splatter all over the wall and floor. This is from the drug addict population taking advantage of the unsecured access to the restroom and they are shooting up.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ausgezeichnete Lage gegenüber dem Strand und in der Nähe von Restaurants, Sehenswürdigkeiten und dem Kreuzfahrthafen.

Gastronomie

Das Frühstück erhält gemischte Bewertungen: oft reichhaltig und schmackhaft, aber manchmal überfüllt, lauwarm oder nicht schnell genug aufgefüllt.

Monat	Durchschnittspreis
Januar	146 $
Februar	151 $
März	199 $
April	161 $
Mai	184 $
Juni	206 $
Juli	227 $
August	183 $
September	144 $
Oktober	142 $
November	159 $
Dezember	143 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $154	15 $154	16 $153	17 $141	18 $287	19 $351
20 $126	21 $127	22 $127	23 $127	24 $127	25 $417	26 $365
27 $127	28 $127	29 $127	30 $127

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $127	2 $227	3 $227
4 $130	5 $130	6 $127	7 $127	8 $127	9 $307	10 $285
11 $142	12 $142	13 $127	14 $127	15 $127	16 $295	17 $245
18 $127	19 $130	20 $127	21 $130	22 $131	23 $218	24 $274
25 $127	26 $130	27 $127	28 $131	29 $167	30 $309	31 $309

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studiosuite, 2 Queen-Betten

Studio, 1 King-Bett, barrierefrei (Hearing)

Studio, 1 King-Bett, Balkon

Studio, 2 Queen-Betten, barrierefrei, Badewanne (Mobility & Hearing)

Studio, 2 Queen-Betten, Balkon

Studio, 1 King-Bett, barrierefrei (Roll-In Shower)

Studio, 1 King-Bett, barrierefrei, Balkon

Studio, 2 Queen-Betten, barrierefrei (Hearing)

Studiosuite, 1 King-Bett

Studio, 2 Queen-Betten, barrierefrei, Balkon

Gästebewertungen

Fantastisch

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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