Name: Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI
Address: 3825 28th Street SW, Grandville, Michigan, USA, Grandville, Michigan, US
Price range: 65 $–205 $ per night
Rating: 8.1

Was Gäste sagen

Im Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, berichten Reisende von einer Mischung aus Stärken und Schwächen. Viele loben geräumige Zimmer, freundliches Personal und die günstige Lage an der Autobahn, während andere inkonsistente Sauberkeit, Serviceversäumnisse und Probleme mit der Einrichtung bemängeln.

Häufige Beschwerden über die Einrichtung betreffen defekte Whirlpools, kalte Pools und nicht funktionierende Eiswürfelautomaten. Das Frühstück wird oft als akzeptabel mit warmen Optionen beschrieben, aber mehrere Bewertungen erwähnen, dass Artikel ausgehen, die Nachfüllung langsam erfolgt und es gelegentlich Qualitätsprobleme oder Richtlinien gibt, die den Verzehr von Speisen auf den Zimmern einschränken. Die Zimmer sind oft geräumig und die Betten bequem, aber Gäste bemängeln abgenutzte Möbel, lose Armaturen, mangelnden Sichtschutz durch Schiebetüren und gelegentliche Lärmbelästigung durch Verkehr oder andere Zimmer. Erwarten Sie einen bequemen Aufenthalt mit variierendem Instandhaltungs- und Serviceniveau.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Ein Innenpool ist vorhanden, aber mehrere Bewertungen berichten von einem geschlossenen oder defekten Whirlpool und einem kalten Pool. Eiswürfelautomaten waren oft außer Betrieb; einige Gäste mochten den Fitnessraum.

Reinigung

Viele Gäste empfanden die Bereiche als sauber, aber zahlreiche Bewertungen bemängeln schmutzige Badezimmer, fleckige oder unsaubere Bettwäsche, zurückgelassenen Müll, muffige Gerüche und mangelnde gründliche Reinigung.

Zimmer

Die Zimmer sind im Allgemeinen geräumig und mit bequemen Betten ausgestattet, aber mehrere Berichte weisen auf abgenutzte oder veraltete Möbel, lose Armaturen, mangelnden Sichtschutz in den Badezimmertüren und gelegentliche Lärmbelästigung durch Verkehr oder Nachbarzimmer hin.

Dienstleistung

Die Freundlichkeit des Personals wird oft gelobt, aber die Zuverlässigkeit ist inkonsistent, mit Berichten über unbesetzte oder langsame Rezeption, Versäumnisse im Housekeeping und begrenzte Hilfe bei der Lösung von Problemen.

Ähnliche Gästebewertungen

4

Jamie

5. Okt. 2025

·

Aufenthalt am 1 Nacht

Rooms were clean and big. Our toilet overflowed. While checking in the receptionist took and phone call and made us wait while he argued with a woman trying to cancel her room but it was too late. This morning housekeeping walked in while we were still in our room 9:45am and my daughter was changing. No knock just came in.

Übersetzen

2

Jason

25. Sept. 2025

·

Aufenthalt am 1 Nacht

Arrived at midnight. Rang bell and waited for 12 minutes for someone to finally come to county. She was unable to get me checked in due to an authorization issue on the computer system. I had to ask twice for an update as I stood there for 15 minutes and she didn’t say a word to me. She called the GM over and over with no answer.I asked for a room and she couldn’t check me in she said. At 1252, the manager called back and helped her get me checked in. I stood up there for 52 minutes and reserved days in advance. No apologies, nothing. Terrible communication,terrible customer service. Room was fine.

Übersetzen

6

Irene

12. Juni 2024

·

Aufenthalt am 1 Nacht

The check in process was poorly handled by the hotel and hotels.com. We reserved 2 rooms and paid for same in advance. The hotel could not find our second reservation, refused to call hotels.com and insisted that we pay for the second room at a higher rate. It was resolved after much hassling with the desk clerk which we did not appreciate. We were tired upon arrival and had prepaid for our rooms to avoid problems. We did not appreciate the hassle. The rooms were fine.

Übersetzen

10

Ray

8. Sept. 2025

·

Aufenthalt am 2 Nächte

Breakfast was good and provided a few practical choices. Friendly staff and clean premises.

Übersetzen

10

Brett

17. Jan. 2024

·

Aufenthalt am 2 Nächte

Great customer service, friendly and helpful. I thought I left something behind and they checked to make sure I didn't. Large rooms and quiet. Only small draw back beds could be little softer but that more a personal preference. JoAnn (hopefully spelled right) was wonderful during check-in and during small talk while entering or leaving. Will stay here anytime I'm in town.

Übersetzen

10

Douglas J

8. Nov. 2024

·

Aufenthalt am 2 Nächte

We were very impressed with this location. It is close to family for us but also very easy to access for the city as well. The staff were very pleasant and helpful but their willingness to help went above and beyond in our estimation. When we realized that we had forgotten to pack up our personal pillows. One call got housekeeping to find them and a second got them boxed up and on route back to our home. We will be back.

Übersetzen

10

Nicholas

14. Okt. 2024

·

Aufenthalt am 1 Nacht

Great staff

Übersetzen

2

Robert

6. Okt. 2025

·

Aufenthalt am 3 Nächte

Beautiful building, terrible service! Front desk unattended. Push the buzzer and waited 10 minutes to check in, still no one showed. Went to dinner came back. Same scenario. I called the hotel phone number and the desk phone started ringing and the desk clerk came running. He scolded me for doing that. Breakfast bar stocked or unstacked, depending on who was working. One morning, no bananas or apples. I asked desk attendant if he could check on apples or bananas. He told me because there weren’t any out. They probably didn’t have any. I said, would you mind checking anyway. He checked and came back out with apples. He said the nighttime person probably forgot to stock it. Evidently on the shift change no checking on the status of anything. Radison should send in the management team and straighten it out or take their name off the building. Would not recommend, would not go back.

Übersetzen

4

Marissa

8. Jan. 2024

·

Aufenthalt am 1 Nacht

I booked my room on a pay at check in. Upon arrival I was notified they do not accept cash and that they do not allow the transaction to be split, it had to be all on one credit or debit card. I informed him that there was no mention of that in the booking process nor is there any posted signage in site. When I asked for a manager he called and asked and the phone call literally was less than 1 minute with a response of no. While I was trying to find a solution on my end sign I had visa gift cards, som patrons came and asked what time the pool closes and he told them it closed at 10pm, per their we site it closes at 11pm. Unfortunately I could not find a solution, so I asked about being charged for the room to the card I reserved it under and he said he did not know. So I started a live chat with an Expedia Representative and they could not cancel my reservation since it was past that time but said they’d reach out the hotel but in the meantime talk to the hotel. I again asked the gentleman at the desk if he could cancel my reservation and he said he could not. I asked then if I’d be marked as a no show and he said yes. I explained that I did not feel like it is right that I be marked as a no show since I’m here willing to pay but not in the manor you will accept. I asked if I could get the name and number of the manager and he told me I could call tomorrow. I then asked if I could leave a message he said their system doesn’t allow them to do that.

Übersetzen

2

Amy

11. Aug. 2024

·

Aufenthalt am 1 Nacht

Stay away! Upon entering my room it was clearly not cleaned. Bathroom had hairs and dirt on the shower floor and on the bathroom floors. Garbage was in our room, room was musty and smelled. Tv remote didn’t work. The a/c kept shutting off and all night long it sounded like someone underneath us was using a drill. Good luck getting ahold of the manager I tried multiple times prior to arrival to ask the manager a question and no response. Now the manager has been telling me via chat they would contact me and so sorry for the delay yet had still failed to contact me. I will be contacting corporate at this point. AVOID this hotel!

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen an der Autobahn und eine kurze Autofahrt von der Innenstadt von Grand Rapids entfernt oder zu Fuß erreichbar von der Innenstadt von Grandville. Die Auswahl an Restaurants in unmittelbarer Nähe ist begrenzt, und Verkehrslärm beeinträchtigt Zimmer mit Blick auf die Straße.

Gastronomie

Das Frühstück wird oft als gut mit warmen Speisen beschrieben, aber mehrere Bewertungen berichten von Engpässen, langsamer Nachfüllung und gelegentlichen Qualitätsproblemen; Einige wiesen auf Schilder hin, die eine Gebühr für das Mitnehmen des Frühstücks auf die Zimmer hinwiesen.

Monat	Durchschnittspreis
Januar	68 $
Februar	80 $
März	77 $
April	100 $
Mai	112 $
Juni	108 $
Juli	106 $
August	99 $
September	92 $
Oktober	91 $
November	80 $
Dezember	72 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $80	15 $80	16 $79	17 $80	18 $164	19 $205
20 $74	21 $72	22 $72	23 $72	24 $72	25 $112	26 $132
27 $65	28 $72	29 $79	30 $79

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $72	2 $101	3 $103
4 $75	5 $80	6 $72	7 $72	8 $72	9 $107	10 $118
11 $68	12 $73	13 $75	14 $75	15 $97	16 $134	17 $112
18 $72	19 $81	20 $73	21 $74	22 $93	23 $104	24 $104
25 $80	26 $80	27 $81	28 $82	29 $76	30 $111	31 $101

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett, barrierefrei (NonSmoking- Bathtub)

Suite, 1 King-Bett, Nichtraucher

Studiosuite, 1 King-Bett, Nichtraucher, Erdgeschoss

Studiosuite, 1 Queen-Bett, barrierefrei, Nichtraucher

Studiosuite, 1 King-Bett und Schlafsofa, Nichtraucher

Zimmer, 2 Queen-Betten, Nichtraucher

Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher

Gästebewertungen

Sehr gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Preise für kommende Reisedaten