Sheraton Huizhou Bailuhu

Central AC of the rooms was turned off, so my room was 27 degrees celsius. After going to front desk to ask to be switched on, I was offered a fan. Not what we would expect from a Sheraton Resort experience... After a complaint to corporate guest services, I had my room changed to one that had individual AC. I had the problem solved, but had to go through corporate. Such a shame, because the hotel view of the reservoir is stunning. They are clearly facing lack of customers, so it seems that the hotel is running on "eco mode".

晚餐供應不足，時間長。渡假酒店沒有按摩服務及渡假設施。

酒店整體還可以，但好像缺人手保養，泳池(內外)都沒救生員，泳池吧亦棄置，得地方大字，假期亦很冷清

nice and comfortable . nice and comfortable

Excellent hotel