Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately CNY 91 per person.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, step-free entrances, and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Chengdu's Wuhou District, within a 10-minute drive of Taikoo Li Shopping Center and Chengdu United States Consulate. It is 1.3 mi (2.1 km) from Sichuan University (Wangjiang Campus) and 1.5 mi (2.4 km) from Yulin Life Plaza.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

One child aged 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CNY 238.0 per night, and advance request or confirmation may be required.

Ascott Raffles City Chengdu - Spacious Apartments

Average nightly price at Ascott Raffles City Chengdu by month, last 12 months (USD)
Month	Average price
January	US$64
February	US$66
March	US$74
April	US$77
May	US$73
June	US$80
July	US$80
August	US$79
September	US$73
October	US$76
November	US$73
December	US$78

What guests think

At Ascott Raffles City Chengdu, travelers highlight the convenient location attached to Raffles City Mall and near the metro, spacious rooms, generally clean spaces, and friendly staff, with a pool and gym adding value for many guests.

Apartment-style layouts with kitchens and in-room washer/dryers suit families and longer stays. Drawbacks mentioned include dated decor in some areas, inconsistent air conditioning, nearby construction affecting access, and occasional breakfast crowding and after-hours mall closures complicating entry in rain. Service is widely described as friendly and helpful, though a few guests reported arrival or billing mishandling, limited English at reception, and an overpriced hotel-arranged taxi. Expect a convenient, apartment-style base with practical comforts and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the pool and gym; some also mention enjoying the sauna and steam room. Self-service laundry is available.

Related guest reviews

10

Christopher

1 Sept 2024

·

Stayed 4 nights

Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.

8

Patricia

22 Oct 2025

·

Stayed 4 nights

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7

10

Gaik

28 Jun 2025

·

Stayed 2 nights

The staff was exceptionally helpful and the bed and pillows very comfortable in addition to the general comfort. Swimming pool was a bonus. Well located to modern shopping centre with good access to restaurants. Chosen for its easy access in southern Chengdu. Thank you.

10

Victoria

26 Nov 2025

·

Stayed 3 nights

Convenience - amenities

10

Susan

4 Oct 2024

·

Stayed 5 nights

Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.

10

Danni

4 May 2025

·

Stayed 3 nights

酒店地理位置优越，楼下就是商场和超市，非常便利。酒店服务设施较好，工作人员态度都非常热情，周到。早餐品种丰富，可以品尝到正宗四川风味小吃。很不错的一次体验，值得推荐！！

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Cleanliness

Many guests find rooms and common areas clean, with housekeeping appreciated. A few note dated areas with dirty carpets or lingering odors.

Related guest reviews

10

Mei Chun

8 Sept 2024

·

Stayed 1 night

The hotel is attached to a shopping mall in which you can easily find good food and daily necessities. Located very close to the famous walking street, just 10 mins away by car. Hotel is very clean, service is excellence. Will stay again.

10

June

29 Sept 2025

·

Stayed 8 nights

Very central location, nice property, clean rooms and friendly staffs.

10

Ann

29 Aug 2025

·

Stayed 13 nights

Every where was clean and staff always spoke to us .

8

Luis Enrique

28 Sept 2024

·

Stayed 3 nights

Un hotel limpio y con una excelente ubicación

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8

Patricia

22 Oct 2025

·

Stayed 4 nights

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7

6

Wei Ling

31 Oct 2025

·

Stayed 3 nights

A very outdated hotel which is in need of an urgent refurbishment. Rooms and lobby are old and carpet seems dirty. Definitely not inline with the Ascott brand. My friend had a serviced apartment which windows leaked. The curtains seemed in dire need of a clean. Service is good with friendly attentive front desk staff.

8

Patricia

20 Oct 2025

·

Stayed 3 nights

Clean room, air conditioning is good and facing the city view. Staffs are friendly and willing to assist without much difficulties.

6

Mun Ee

22 Mar 2024

·

Stayed 2 nights

Overall, we enjoyed the stay there as the location is superb which is next to Raffles City Mall. The room is big but quite old and has a kk d of smell. However, for the price and good location, we have nothing to ask for.

10

Johannes

27 Jul 2024

·

Stayed 13 nights

Prima accommodatie! Perfecte ligging en zeer schoon. Ruime appartementen met alle voorzieningen. Gewoon top!!!

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10

KEIKO

4 Nov 2025

·

Stayed 5 nights

部屋は広く、床はカーペットがないので清潔な印象でした。お風呂も広くてよかったです。冷房が効きにくいので窓を開けていました。トイレにウォシュレットはありません。アメニティは必要最低限のものがあります。清掃をパスするとかわいいパンダのキーホルダーがもらえるのもよかったです。朝食はすばらしく、サラダやシリアルからお粥、蒸し立ての小籠包などさまざまなメニューがありました。特に卵料理の豊富さとオーダー出来る麺料理が最高でした。朝食会場が狭いので混む時間は席が開くのを待つ必要があります。

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Rooms

Rooms are spacious, apartment-style with kitchens and washer/dryers, suiting families and longer stays; some offer city views. Several reviews mention dated furnishings and inconsistent air conditioning, and a few found beds too soft.

Related guest reviews

10

Junhao

22 Feb 2025

·

Stayed 4 nights

The property space was very big and had a washer and dryer.

10

mikyung

13 Nov 2025

·

Stayed 5 nights

객실도 넓고 깨끗하고 다른 호텔에서도 머물렀었는데 청두는 아파트먼트 호텔이 가성비가 최고인것 같아요

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10

Christopher

1 Sept 2024

·

Stayed 4 nights

Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.

8

Patricia

22 Oct 2025

·

Stayed 4 nights

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7

4

John

2 Nov 2024

·

Stayed 6 nights

Very poor arrival experience. Due to flight delay, we arrived a day late. We did the right thing and called the hotel that we will be check in a day late, which they acknowledged. Upon arriving, we were told that our room (3 bedrooms) was no longer available and that we had to stay in two separate rooms and then move to a 3 bedroom suite a day later. Further, they told us that our room was considered cancelled! I have paid in full in advance therefore the hotel should have hold the room for us. At no point did we mention we want to cancel our room. It was 11pm and we travelled with two young children and exhausted. It took them almost half and hour to get someone senior to sort out a 3 bedroom for us. The front desk seems to be run by students who had no initiatives, no customer service skills and like robots. Highly disappointing and infuriating situation. In addition, the air conditioning in our room was almost non existence. The AC unit was just blowing the same air out of the vents, which were very noisy and we never had a decent night of sleep. An experience that I would rather forget. Never this hotel again.

8

Man Kit

28 Oct 2024

·

Stayed 4 nights

房間寬敞,整體潔淨但晚上沒有冷氣房間較濕熱,影響睡眠.

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10

Ana Sofia

4 Nov 2025

·

Stayed 2 nights

Reception staff spoke no English, credit card guarantee charged twice and payment wanted to be charged again after already paid. The hotel in a great location, next door to shopping centre, room was huge

8

Patricia

20 Oct 2025

·

Stayed 3 nights

Clean room, air conditioning is good and facing the city view. Staffs are friendly and willing to assist without much difficulties.

10

KEIKO

4 Nov 2025

·

Stayed 5 nights

部屋は広く、床はカーペットがないので清潔な印象でした。お風呂も広くてよかったです。冷房が効きにくいので窓を開けていました。トイレにウォシュレットはありません。アメニティは必要最低限のものがあります。清掃をパスするとかわいいパンダのキーホルダーがもらえるのもよかったです。朝食はすばらしく、サラダやシリアルからお粥、蒸し立ての小籠包などさまざまなメニューがありました。特に卵料理の豊富さとオーダー出来る麺料理が最高でした。朝食会場が狭いので混む時間は席が開くのを待つ必要があります。

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8

Dressyca

22 Sept 2024

·

Stayed 9 nights

地點佳，地鐵一號及三號線省體育場站直達，酒店樓下的萊福士購物商場非常良好的地方，餐廳，美食街，及超市應有盡有，非常便利，住宿63mm行政套房，寬廣的視野，寬廣的客廳及餐廳，全套廚房設備及洗衣哄衣機，單間臥室，睡眠品質優，寬廣的收納櫃及更衣室，乾溼分離浴室，有浴缸，非常適合家庭及短居及長住旅客，推薦給赴成都的旅人

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, and staff assist with directions in the large complex. Some guests reported arrival or billing mishandling and limited English at reception, plus an overpriced hotel-arranged taxi.

Related guest reviews

10

Yvonne

26 Dec 2023

·

Stayed 5 nights

Very friendly and helpful staff.

10

Victoria

26 Nov 2025

·

Stayed 8 nights

Helpful staff

10

June

29 Sept 2025

·

Stayed 8 nights

Very central location, nice property, clean rooms and friendly staffs.

10

HILBERT

15 Sept 2025

·

Stayed 1 night

Great location and service!

8

Patricia

22 Oct 2025

·

Stayed 4 nights

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7

4

John

2 Nov 2024

·

Stayed 6 nights

Very poor arrival experience. Due to flight delay, we arrived a day late. We did the right thing and called the hotel that we will be check in a day late, which they acknowledged. Upon arriving, we were told that our room (3 bedrooms) was no longer available and that we had to stay in two separate rooms and then move to a 3 bedroom suite a day later. Further, they told us that our room was considered cancelled! I have paid in full in advance therefore the hotel should have hold the room for us. At no point did we mention we want to cancel our room. It was 11pm and we travelled with two young children and exhausted. It took them almost half and hour to get someone senior to sort out a 3 bedroom for us. The front desk seems to be run by students who had no initiatives, no customer service skills and like robots. Highly disappointing and infuriating situation. In addition, the air conditioning in our room was almost non existence. The AC unit was just blowing the same air out of the vents, which were very noisy and we never had a decent night of sleep. An experience that I would rather forget. Never this hotel again.

10

Ana Sofia

4 Nov 2025

·

Stayed 2 nights

Reception staff spoke no English, credit card guarantee charged twice and payment wanted to be charged again after already paid. The hotel in a great location, next door to shopping centre, room was huge

8

Patricia

20 Oct 2025

·

Stayed 3 nights

Clean room, air conditioning is good and facing the city view. Staffs are friendly and willing to assist without much difficulties.

10

Pio

25 Oct 2025

·

Stayed 4 nights

Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one another. I plan on coming back in the future.

10

Shunji

19 Sept 2024

·

Stayed 6 nights

The taxi arranged by the hotel was five times more expensive than the normal taxi.

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Location

Directly connected to Raffles City Mall with plentiful dining and shopping, and close to the metro. Some note surrounding construction and navigation challenges, and a few found it less central for tourist sights.

Related guest reviews

10

Mei Chun

8 Sept 2024

·

Stayed 1 night

The hotel is attached to a shopping mall in which you can easily find good food and daily necessities. Located very close to the famous walking street, just 10 mins away by car. Hotel is very clean, service is excellence. Will stay again.

10

June

29 Sept 2025

·

Stayed 8 nights

Very central location, nice property, clean rooms and friendly staffs.

8

Victoria Suzanne

25 May 2024

·

Stayed 1 night

I had the mistaken impression that the location was central to tourist spots. There was a lot of construction work in the vicinity. The didi drivers faced difficulties finding their way in. Except for the adjoining shopping mall, did not find decent nearby shopping complex.

10

Christopher

1 Sept 2024

·

Stayed 4 nights

Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.

8

Patricia

22 Oct 2025

·

Stayed 4 nights

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7

10

Ana Sofia

4 Nov 2025

·

Stayed 2 nights

Reception staff spoke no English, credit card guarantee charged twice and payment wanted to be charged again after already paid. The hotel in a great location, next door to shopping centre, room was huge

10

Lap

8 Jun 2023

·

Stayed 4 nights

Great location, only a short 5 min walk to subway station.

8

Dressyca

22 Sept 2024

·

Stayed 9 nights

地點佳，地鐵一號及三號線省體育場站直達，酒店樓下的萊福士購物商場非常良好的地方，餐廳，美食街，及超市應有盡有，非常便利，住宿63mm行政套房，寬廣的視野，寬廣的客廳及餐廳，全套廚房設備及洗衣哄衣機，單間臥室，睡眠品質優，寬廣的收納櫃及更衣室，乾溼分離浴室，有浴缸，非常適合家庭及短居及長住旅客，推薦給赴成都的旅人

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10

Susan

4 Oct 2024

·

Stayed 5 nights

Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.

10

Pio

25 Oct 2025

·

Stayed 4 nights

Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one another. I plan on coming back in the future.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and quality, including local Sichuan items and made-to-order options. At peak times the breakfast room can feel crowded; abundant dining choices are available in the attached mall.

Related guest reviews

10

Mei Chun

8 Sept 2024

·

Stayed 1 night

The hotel is attached to a shopping mall in which you can easily find good food and daily necessities. Located very close to the famous walking street, just 10 mins away by car. Hotel is very clean, service is excellence. Will stay again.

10

Raymond

13 May 2024

·

Stayed 2 nights

Room was decent, bed was comfortable, breakfast was quite a spread. Hotel is near to shopping mall with supermarket and plenty of F&B options. Hotel staffs were mostly polite and courteous. Overall a good stay at this hotel. Highly recommended!

10

Bob

5 Apr 2024

·

Stayed 2 nights

The place is right in the middle of a shopping district. It is very convenient to go shopping, find places to eat and getting transportation.

10

Poh Kean

16 Apr 2024

·

Stayed 1 night

Nice breakfast

10

Christopher

1 Sept 2024

·

Stayed 4 nights

Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.

10

Ann

13 Apr 2024

·

Stayed 4 nights

Great property to stay at while in Chengdu. Close to great eating spots, within a mall, and across from the Metro. note that this building is massive. When facing the building from the metro, the entrance to this hotel is on the back side of the first building/building closest to you. If you get lost, don't worry. There are many helpful lobby attendants to help direct you to the correct area. If you enter through the mall, there will also be signs directing you to ascott raffles.

10

KEIKO

4 Nov 2025

·

Stayed 5 nights

部屋は広く、床はカーペットがないので清潔な印象でした。お風呂も広くてよかったです。冷房が効きにくいので窓を開けていました。トイレにウォシュレットはありません。アメニティは必要最低限のものがあります。清掃をパスするとかわいいパンダのキーホルダーがもらえるのもよかったです。朝食はすばらしく、サラダやシリアルからお粥、蒸し立ての小籠包などさまざまなメニューがありました。特に卵料理の豊富さとオーダー出来る麺料理が最高でした。朝食会場が狭いので混む時間は席が開くのを待つ必要があります。

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10

Susan

4 Oct 2024

·

Stayed 5 nights

Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.

10

Danni

4 May 2025

·

Stayed 3 nights

酒店地理位置优越，楼下就是商场和超市，非常便利。酒店服务设施较好，工作人员态度都非常热情，周到。早餐品种丰富，可以品尝到正宗四川风味小吃。很不错的一次体验，值得推荐！！

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10

Rachael

15 Sept 2024

·

Stayed 2 nights

Convenience to shopping and food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $74	3 $75
4 $68	5 $70	6 $65	7 $66	8 $65	9 $68	10 $66
11 $67	12 $68	13 $68	14 $66	15 $67	16 $66	17 $66
18 $67	19 $68	20 $65	21 $67	22 $76	23 $68	24 $76
25 $76	26 $65	27 $67	28 $76	29 $71	30 $76	31 $79

Ascott Raffles City Chengdu

Prices for Ascott Raffles City Chengdu

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 Bedroom

Premier Room, 2 Bedrooms

Deluxe Studio, 2 Twin Beds

Executive Studio

Premier Studio

Executive Room, 1 Bedroom

Deluxe Studio

Executive Room, 2 Bedrooms

Executive Room, 3 Bedrooms

Premier Room, 1 Bedroom

Premier Room, 3 Bedrooms

Deluxe Room, 2 Bedrooms

Executive Studio, 2 Twin Beds

Double King Bed Suite

Guest reviews of Ascott Raffles City Chengdu

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ascott Raffles City Chengdu

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $65	25 $67	26 $65
27 $66	28 $65	29 $66	30 $65