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Alpen Resort - Spa & Dining

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Acerca de esta propiedad

Este hotel para no fumadores dispone de spa completo, una piscina cubierta y un restaurante. Podrás disfrutar de un desayuno bufé gratuito y wifi gratis en las zonas comunes. También encontrarás un gimnasio, un bar o lounge y una sauna. Alp...

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

Spissstrasse 52, Zermatt, Suiza

Más información sobre la ubicación

Opciones de habitación

9

Panorama Double Room with Matterhorn View

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble Grande

Capacidad: 3

323 ft²

Vista a la montaña

Balcón

Calefacción

Caja de seguridad

Sofá cama

10

Habitación Matrimonial

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble Grande

Capacidad: 3

269 ft²

Vista al jardín

Vista a la montaña

Calefacción

Caja de seguridad

Sofá cama

4

Suite Familiar 2 dormitorios con jardín

Detalles de la oferta

4× Camas Individuales

o

2 Camas Dobles Grandes

Capacidad: 5

538 ft²

Vista al jardín

Vista a la montaña

Calefacción

Caja de seguridad

Sofá cama

6

Habitación Familiar - Vista Montaña

Detalles de la oferta

4× Camas Individuales

o

2 Camas Dobles Grandes

Capacidad: 5

323 ft²

Vista a la montaña

Balcón

Calefacción

Caja de seguridad

Sofá cama

4

Habitación Familiar Estándar con Cama Supletoria

Detalles de la oferta

3× Camas Individuales

o

1 Cama Doble Grande

Capacidad: 4

323 ft²

Vista a la montaña

Balcón

Calefacción

Caja de seguridad

Sofá cama

5

Habitación Individual

Detalles de la oferta

1 Cama Individual

151 ft²

Vista al jardín

Vista a la montaña

Calefacción

Caja de seguridad

Baño privado

Reseñas de los huéspedes sobre Alpen Resort - Spa & Dining

8.7

Fabuloso

Basado en 890 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Alpen Resort & Spa Zermatt, los huéspedes elogian el excelente spa y piscina, la conveniente ubicación cerca de la estación de tren, las habitaciones espaciosas (muchas con vistas al Matterhorn) y el personal amable, aunque algunos señalan retrasos ocasionales en el servicio, ruido de construcción y la distancia a algunos remontes.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Alpen Resort & Spa Zermatt, los huéspedes elogian el excelente spa y piscina, la conveniente ubicación cerca de la estación de tren, las habitaciones espaciosas (muchas con vistas al Matterhorn) y el personal amable, aunque algunos señalan retrasos ocasionales en el servicio, ruido de construcción y la distancia a algunos remontes.

La limpieza y el mantenimiento reciben cumplidos frecuentes en las habitaciones y las áreas comunes. Las familias valoran las comodidades prácticas y muchos agradecen el servicio de transporte gratuito desde la estación, especialmente al llevar equipaje. En general, se puede esperar una base cómoda y bien equipada en Zermatt.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las reseñas elogian repetidamente el spa y la piscina cubierta, y muchos consideran que la zona de bienestar es lo más destacado. Los restaurantes y bares del hotel son cómodos, y un servicio de transporte gratuito desde la estación facilita el transporte del equipaje; algunos señalan un acceso limitado a los remontes o escaleras entre áreas.

Reseñas de huéspedes relacionadas

10

Barry

16 sept 2024

·

Se alojó 1 noche

facilities are good: swimming pool etc

facilities are good: swimming pool etc

10

Meaghan

14 jul 2024

·

Se alojó 2 noches

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

10

Leanna

13 may 2024

·

Se alojó 1 noche

This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!

This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!

10

Pryscilla

23 nov 2024

·

Se alojó 1 noche

Hotel maravilhoso com uma área de piscina e spa linda. Pode reservar sem medo

Hotel maravilhoso com uma área de piscina e spa linda. Pode reservar sem medo

10

Susan

12 jul 2024

·

Se alojó 2 noches

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

10

Jean Philippe

25 may 2024

·

Se alojó 1 noche

Spa is amazing

Spa is amazing

10

Jean Francois

26 feb 2025

·

Se alojó 4 noches

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

10

Ana Paula

13 dic 2024

·

Se alojó 3 noches

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

10

Daniela

22 nov 2024

·

Se alojó 2 noches

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!

10

emily

26 nov 2024

·

Se alojó 2 noches

loved the spa! such a good location and not too far to walk into town

loved the spa! such a good location and not too far to walk into town

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes describen la propiedad y las habitaciones como muy limpias y bien mantenidas. Algunas quejas aisladas mencionan un hervidor sucio o edredones finos, pero en general los estándares son elogiados.

Reseñas de huéspedes relacionadas

10

SUNYOUNG

14 abr 2025

·

Se alojó 2 noches

이 숙소 진짜 좋아요! 직원들도 친절하고 깨끗하고 3층에서 마테호른도 잘 보입니다. 시내도 가까워서 너무너무 편했어요 수영장도 아주좋아요

이 숙소 진짜 좋아요! 직원들도 친절하고 깨끗하고 3층에서 마테호른도 잘 보입니다. 시내도 가까워서 너무너무 편했어요 수영장도 아주좋아요

10

Julie

30 jul 2023

·

Se alojó 1 noche

What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!

What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!

10

Elizabeth

26 nov 2023

·

Se alojó 1 noche

Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!

Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!

10

melissa

9 jun 2023

·

Se alojó 1 noche

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

10

Julio

20 dic 2022

·

Se alojó 3 noches

Impecável

Impecável

10

Venu

30 jun 2023

·

Se alojó 2 noches

Nice, clean convenient and attention to detail and customer needa

Nice, clean convenient and attention to detail and customer needa

10

Mahesh

23 ago 2024

·

Se alojó 2 noches

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

10

Ana Paula

13 dic 2024

·

Se alojó 3 noches

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

10

Linda

6 dic 2024

·

Se alojó 1 noche

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

10

Gloria

26 nov 2023

·

Se alojó 2 noches

Room was clean. Friendly staff. Close to town and train station.

Room was clean. Friendly staff. Close to town and train station.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, y muchas tienen balcones o terrazas con vistas al Matterhorn y una buena distribución para familias. Algunos señalan peculiaridades como techos inclinados, una ducha incómoda o ruido de construcción ocasional.

Reseñas de huéspedes relacionadas

10

Neda

5 ene 2025

·

Se alojó 1 noche

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

10

Meaghan

14 jul 2024

·

Se alojó 2 noches

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

10

ekta

7 abr 2024

·

Se alojó 1 noche

Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.

Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.

10

Konstantin

6 ago 2024

·

Se alojó 3 noches

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

10

Eduardo

2 abr 2024

·

Se alojó 1 noche

Bem localizado, limpo, bom café da manhã e bom atendimento Observação- alguns quartos tem o teto inclinado e principalmente no banheiro tem uma parte baixa. Diva a dica, não peguem no último pavimento

Bem localizado, limpo, bom café da manhã e bom atendimento Observação- alguns quartos tem o teto inclinado e principalmente no banheiro tem uma parte baixa. Diva a dica, não peguem no último pavimento

10

Trudy

5 jul 2024

·

Se alojó 1 noche

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

10

Mahesh

23 ago 2024

·

Se alojó 2 noches

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

10

Kana

29 ago 2024

·

Se alojó 2 noches

We loved the top roof room. The staffs prepared the room perfectly for my baby too. One thing we suffered was the stairs. There was no access to our room by elevator but only narrow stairs. Therefore we always had to take our baby out from the stroller even if the baby is sleeping. Going to a restaurant in the night after she fell asleep was also difficult.

We loved the top roof room. The staffs prepared the room perfectly for my baby too. One thing we suffered was the stairs. There was no access to our room by elevator but only narrow stairs. Therefore we always had to take our baby out from the stroller even if the baby is sleeping. Going to a restaurant in the night after she fell asleep was also difficult.

10

Brian

21 mar 2024

·

Se alojó 5 noches

everything was great staff outstanding. only issue was the shower was a bit funky in the room no way to "get under the shower head"

everything was great staff outstanding. only issue was the shower was a bit funky in the room no way to "get under the shower head"

6

Tony

3 ago 2023

·

Se alojó 2 noches

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, profesional y servicial, con registros de entrada fluidos y un práctico servicio de transporte desde la estación. Sin embargo, varios huéspedes informan sobre esperas o problemas de respuesta, especialmente para recoger al servicio de transporte, asistencia fuera de temporada o nocturna, y algunas actitudes en el servicio de desayuno.

Reseñas de huéspedes relacionadas

8

Chenbo

27 ene 2025

·

Se alojó 3 noches

the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative.

the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative.

10

Meaghan

14 jul 2024

·

Se alojó 2 noches

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

10

matthew

29 nov 2024

·

Se alojó 2 noches

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend

10

melissa

9 jun 2023

·

Se alojó 1 noche

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

10

John

18 nov 2024

·

Se alojó 2 noches

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.

10

Amanda

25 dic 2023

·

Se alojó 1 noche

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

10

Sung Wook

12 jun 2024

·

Se alojó 1 noche

Everything was nice, from the moment of checking in to checking out. Room, amenities, facilities and restaurant. Even the shuttle service was provided upon arrival at the station. I strongly recommend to stay.

Everything was nice, from the moment of checking in to checking out. Room, amenities, facilities and restaurant. Even the shuttle service was provided upon arrival at the station. I strongly recommend to stay.

8

NAOKATSU

17 nov 2024

·

Se alojó 2 noches

オフシーズンのせいか、スタッフ人数が少なく、待たされました。

オフシーズンのせいか、スタッフ人数が少なく、待たされました。

10

Linda

6 dic 2024

·

Se alojó 1 noche

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

6

srikanth

3 sept 2024

·

Se alojó 2 noches

The room was good, but it was a 10min walk for doing anything like food, shopping or train station. I faced one off scenario like my kid started throwing up and Diarrhea in the middle of the night and tried to reach out to front desk came to know there is no onsite service in the night until 7 or 8AM. Even medical kit, bathroom tissues anything you need incase of emergency you need to wait till morning 8AM. This is not okay for me.

The room was good, but it was a 10min walk for doing anything like food, shopping or train station. I faced one off scenario like my kid started throwing up and Diarrhea in the middle of the night and tried to reach out to front desk came to know there is no onsite service in the night until 7 or 8AM. Even medical kit, bathroom tissues anything you need incase of emergency you need to wait till morning 8AM. This is not okay for me.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

El hotel se encuentra a poca distancia a pie de la estación de tren y del centro de Zermatt, y hay un servicio de transporte gratuito disponible bajo petición. Algunos huéspedes lo encuentran más alejado de ciertos remontes o del casco antiguo, y algunos experimentaron ruido de construcción cerca.

Reseñas de huéspedes relacionadas

10

Neda

5 ene 2025

·

Se alojó 1 noche

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

10

Konstantin

6 ago 2024

·

Se alojó 3 noches

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

10

Amarendar

7 ago 2023

·

Se alojó 2 noches

Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around

Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around

10

gerardo

20 jun 2024

·

Se alojó 2 noches

Lejos del centro, su ubicación no es la mejor

Lejos del centro, su ubicación no es la mejor

10

??

20 jul 2022

·

Se alojó 2 noches

역과 가까우면서도 번화가에서 벗어나 있어 조용하고 좋음

역과 가까우면서도 번화가에서 벗어나 있어 조용하고 좋음

10

Peter

5 jul 2024

·

Se alojó 4 noches

Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though. Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.

Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though. Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.

8

Carole

29 ene 2023

·

Se alojó 5 noches

Bon restaurant sur place. Salle pour ski et bottes est impeccable. Un peu loin des remontées et de l’arrêt d’autobus.

Bon restaurant sur place. Salle pour ski et bottes est impeccable. Un peu loin des remontées et de l’arrêt d’autobus.

10

Jason

15 nov 2024

·

Se alojó 1 noche

Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.

Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.

6

Tony

3 ago 2023

·

Se alojó 2 noches

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

10

Gloria

26 nov 2023

·

Se alojó 2 noches

Room was clean. Friendly staff. Close to town and train station.

Room was clean. Friendly staff. Close to town and train station.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y la restauración del hotel reciben elogios frecuentes por su calidad y variedad, con varios restaurantes y un pub destacados. Aun así, algunos huéspedes encontraron el desayuno limitado o mal repuesto en ocasiones.

Reseñas de huéspedes relacionadas

10

Rebecca

18 may 2024

·

Se alojó 2 noches

This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.

This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.

10

Susan

12 jul 2024

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Se alojó 2 noches

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

10

Amanda

25 dic 2023

·

Se alojó 1 noche

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

10

Trudy

5 jul 2024

·

Se alojó 1 noche

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

10

SUN A

19 ago 2024

·

Se alojó 2 noches

아주 고급 숙소 였습니다. 방에서 보는 마테호른도 멋졌습니다. 다만 조식시간이 1시간 남았음에도 불구하고 일부 조식 메뉴들이 다시 채워지지 않아 아쉬웠습니다.

아주 고급 숙소 였습니다. 방에서 보는 마테호른도 멋졌습니다. 다만 조식시간이 1시간 남았음에도 불구하고 일부 조식 메뉴들이 다시 채워지지 않아 아쉬웠습니다.

10

Jean Francois

26 feb 2025

·

Se alojó 4 noches

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

10

Ana Paula

13 dic 2024

·

Se alojó 3 noches

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

4

Sangy

13 jun 2023

·

Se alojó 1 noche

Property is outdated and not 4 stars worthy. Breakfast was very poor

Property is outdated and not 4 stars worthy. Breakfast was very poor

10

yair

3 abr 2025

·

Se alojó 4 noches

i spent 4 days with my son/ amazing location. very nice pool. good food

i spent 4 days with my son/ amazing location. very nice pool. good food

10

Bruna

13 nov 2024

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Se alojó 1 noche

Hotel incrível. Funcionários prestativos. Spa maravilhoso. No café da manhã as meninas (principalmente a Patrícia) muito atenciosas e dando dicas. Amei tudo.

Hotel incrível. Funcionários prestativos. Spa maravilhoso. No café da manhã as meninas (principalmente a Patrícia) muito atenciosas e dando dicas. Amei tudo.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Andrea

11 feb 2026

·

Se alojó 6 noches

Es un hotel muy agradable. Nuestra habitación tenía unas vistas preciosas al Matterhorn y estaba decorada de manera muy acogedora. La zona de la recepción es muy agradable, con la chimenea central siempre encendida. El spa es fantástico, se agradece mucho después de esquiar. Yo tuve una lesión y el hotel tuvo la amabilidad de llamar al masajista para que viniera fuera del horario habitual para atenderme y ayudarme a aliviar el dolor. Respecto a los restaurantes, la zona del desayuno es pequeña pero muy variada y con productos de buena calidad. Nos encantaría volver a Zermatt y sin duda eligiríamos de nuevo el hotel Alpen.

Es un hotel muy agradable. Nuestra habitación tenía unas vistas preciosas al Matterhorn y estaba decorada de manera muy acogedora. La zona de la recepción es muy agradable, con la chimenea central siempre encendida. El spa es fantástico, se agradece mucho después de esquiar. Yo tuve una lesión y el hotel tuvo la amabilidad de llamar al masajista para que viniera fuera del horario habitual para atenderme y ayudarme a aliviar el dolor. Respecto a los restaurantes, la zona del desayuno es pequeña pero muy variada y con productos de buena calidad. Nos encantaría volver a Zermatt y sin duda eligiríamos de nuevo el hotel Alpen.

10

ANDREA

7 oct 2025

·

Se alojó 1 noche

Increíble lugar, comida excelente!

Increíble lugar, comida excelente!

10

OSCAR

11 ago 2025

·

Se alojó 2 noches

Muy bien ubicada a 5 minutos caminando de la estación de trenes, la mejor vista a Matterhorn, muy buena alberca y spa, el personal muy servicial y amable, buenos bares y restaurantes, la recamara familiar muy amplia para una familia de 4, definitivamente regresaría a este hotel

Muy bien ubicada a 5 minutos caminando de la estación de trenes, la mejor vista a Matterhorn, muy buena alberca y spa, el personal muy servicial y amable, buenos bares y restaurantes, la recamara familiar muy amplia para una familia de 4, definitivamente regresaría a este hotel

10

Karla

3 jul 2024

·

Se alojó 2 noches

El lugar es simplemente hermoso! Los cuartos son grandes y bastante cómodos! Viajamos con un bebé y nos pusieron cuna y hay áreas dispónibles para que los niños se diviertan. El personal fue extremadamente amable y nos transportó de vuelta a la estación ya que tienen servicio de recogida (al llegar e irse) gratuito, solo hay que llamar del teléfono que está en la estación. Quedamos encantados con este Resort, fue simplemente maravilloso, volveremos pronto!

El lugar es simplemente hermoso! Los cuartos son grandes y bastante cómodos! Viajamos con un bebé y nos pusieron cuna y hay áreas dispónibles para que los niños se diviertan. El personal fue extremadamente amable y nos transportó de vuelta a la estación ya que tienen servicio de recogida (al llegar e irse) gratuito, solo hay que llamar del teléfono que está en la estación. Quedamos encantados con este Resort, fue simplemente maravilloso, volveremos pronto!

10

gerardo

20 jun 2024

·

Se alojó 2 noches

Lejos del centro, su ubicación no es la mejor

Lejos del centro, su ubicación no es la mejor

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

La hora de entrada comienza a15:00La hora de entrada termina a22:30La hora de salida termina a11:00

El check in debe realizarlo alguien que tenga al menos 16 años.

Requisitos De Check-In
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad);

Requisitos De Edad
Edad mínima para registrarse: 16 años

Mascotas
Solo se admiten perros;No se admiten animales de servicio;Se admiten mascotas;

Servicios De Recepción
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal; La recepción está abierta todos los días de 07:00 a 22:30. Si tienes previsto llegar después de las 22:30, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; No hay camas supletorias disponibles

Comedor
Restaurant Matterhorn, un restaurante especializado en cocina internacional, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones con horario limitado. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.

Cargos E Impuestos Obligatorios

Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):

Tasa municipal: 4.00 CHF por persona y por noche por adulto, y 2.00 CHF por noche por huésped de entre 9 y 16 años. Esta tasa no se aplica a menores de 9 años.

Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.