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Alpen Resort - Spa & Dining

From

US$ 294

/noite

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Alpen Resort - Spa & Dining - Image 5

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From

US$ 294

/noite

Sobre este alojamento

Desfrute de uma piscina interior, uma piscina para crianças e de uma banheira de hidromassagem existentes no local. O hotel conta ainda com um variado leque de instalações recreativas, incluindo um campo de ténis exterior, Sauna e uma sala ...

Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento

Localização

Spissstrasse 52, Zermatt, Suíça

Mais informações sobre a localização

Opções de quartos

9

Panorama Double Room with Matterhorn View

Detalhes do quarto

2 Camas Individuais

ou

1 Cama De Casal Grande

Dormidas 3

323 ft²

Vista para a montanha

Varanda

Aquecimento

Cofre de segurança

Sofá-cama

10

Quarto Casal

Detalhes do quarto

2 Camas Individuais

ou

1 Cama De Casal Grande

Dormidas 3

269 ft²

Vista para o jardim

Vista para a montanha

Aquecimento

Cofre de segurança

Sofá-cama

4

Suite Familiar 2 quarto - Vista Jardim

Detalhes do quarto

4× Camas Individuais

ou

2 Camas De Casal Grandes

Dormidas 5

538 ft²

Vista para o jardim

Vista para a montanha

Aquecimento

Cofre de segurança

Sofá-cama

6

Quarto Familiar - Vista Montanha

Detalhes do quarto

4× Camas Individuais

ou

2 Camas De Casal Grandes

Dormidas 5

323 ft²

Vista para a montanha

Varanda

Aquecimento

Cofre de segurança

Sofá-cama

4

Quarto Familiar Standard com Cama Extra

Detalhes do quarto

3× Camas Individuais

ou

1 Cama De Casal Grande

Dormidas 4

323 ft²

Vista para a montanha

Varanda

Aquecimento

Cofre de segurança

Sofá-cama

5

Quarto Individual Standard

Detalhes do quarto

1 Cama Individual

151 ft²

Vista para o jardim

Vista para a montanha

Aquecimento

Cofre de segurança

Casa de banho privada

Avaliações dos hóspedes sobre Alpen Resort - Spa & Dining

8.7

Fabuloso

Com base em 890 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Alpen Resort & Spa Zermatt, os hóspedes elogiam o excelente spa e piscina, a localização conveniente perto da estação de trem, quartos espaçosos – muitos com vista para o Matterhorn – e a equipe atenciosa, enquanto alguns mencionam ocasionais atrasos no serviço, barulho de construção e distância de alguns teleféricos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Alpen Resort & Spa Zermatt, os hóspedes elogiam o excelente spa e piscina, a localização conveniente perto da estação de trem, quartos espaçosos – muitos com vista para o Matterhorn – e a equipe atenciosa, enquanto alguns mencionam ocasionais atrasos no serviço, barulho de construção e distância de alguns teleféricos.

A limpeza e a manutenção em quartos e áreas comuns são frequentemente elogiadas. Famílias valorizam as comodidades práticas e muitos apreciam o serviço de transporte gratuito da estação, especialmente ao transportar bagagem. No geral, espere uma base confortável e bem equipada em Zermatt.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As avaliações elogiam repetidamente o spa e a piscina coberta, com muitos considerando a área de bem-estar um destaque. Os restaurantes e bares no local são convenientes e um serviço de transporte gratuito para a estação ajuda com a bagagem; alguns mencionam acesso limitado aos teleféricos ou escadas entre as áreas.

Avaliações dos hóspedes relacionadas

10

Barry

16 de set. de 2024

·

A estadia foi de 1 noite

facilities are good: swimming pool etc

facilities are good: swimming pool etc

10

Meaghan

14 de jul. de 2024

·

A estadia foi de 2 noites

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

10

Leanna

13 de mai. de 2024

·

A estadia foi de 1 noite

This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!

This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!

10

Pryscilla

23 de nov. de 2024

·

A estadia foi de 1 noite

Hotel maravilhoso com uma área de piscina e spa linda. Pode reservar sem medo

Hotel maravilhoso com uma área de piscina e spa linda. Pode reservar sem medo

10

Susan

12 de jul. de 2024

·

A estadia foi de 2 noites

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

10

Jean Philippe

25 de mai. de 2024

·

A estadia foi de 1 noite

Spa is amazing

Spa is amazing

10

Jean Francois

26 de fev. de 2025

·

A estadia foi de 4 noites

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

10

Ana Paula

13 de dez. de 2024

·

A estadia foi de 3 noites

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

10

Daniela

22 de nov. de 2024

·

A estadia foi de 2 noites

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!

10

emily

26 de nov. de 2024

·

A estadia foi de 2 noites

loved the spa! such a good location and not too far to walk into town

loved the spa! such a good location and not too far to walk into town

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem a propriedade e os quartos como muito limpos e bem conservados. Algumas reclamações isoladas mencionam uma chaleira suja ou edredons finos, mas os padrões gerais são elogiados.

Avaliações dos hóspedes relacionadas

10

SUNYOUNG

14 de abr. de 2025

·

A estadia foi de 2 noites

이 숙소 진짜 좋아요! 직원들도 친절하고 깨끗하고 3층에서 마테호른도 잘 보입니다. 시내도 가까워서 너무너무 편했어요 수영장도 아주좋아요

이 숙소 진짜 좋아요! 직원들도 친절하고 깨끗하고 3층에서 마테호른도 잘 보입니다. 시내도 가까워서 너무너무 편했어요 수영장도 아주좋아요

10

Julie

30 de jul. de 2023

·

A estadia foi de 1 noite

What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!

What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!

10

Elizabeth

26 de nov. de 2023

·

A estadia foi de 1 noite

Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!

Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!

10

melissa

9 de jun. de 2023

·

A estadia foi de 1 noite

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

10

Julio

20 de dez. de 2022

·

A estadia foi de 3 noites

Impecável

Impecável

10

Venu

30 de jun. de 2023

·

A estadia foi de 2 noites

Nice, clean convenient and attention to detail and customer needa

Nice, clean convenient and attention to detail and customer needa

10

Mahesh

23 de ago. de 2024

·

A estadia foi de 2 noites

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

10

Ana Paula

13 de dez. de 2024

·

A estadia foi de 3 noites

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

10

Linda

6 de dez. de 2024

·

A estadia foi de 1 noite

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

10

Gloria

26 de nov. de 2023

·

A estadia foi de 2 noites

Room was clean. Friendly staff. Close to town and train station.

Room was clean. Friendly staff. Close to town and train station.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos e confortáveis, com muitas varandas ou terraços que oferecem vista para o Matterhorn e um bom layout para famílias. Alguns notam peculiaridades como tetos inclinados, um chuveiro desconfortável ou barulho de construção ocasional.

Avaliações dos hóspedes relacionadas

10

Neda

5 de jan. de 2025

·

A estadia foi de 1 noite

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

10

Meaghan

14 de jul. de 2024

·

A estadia foi de 2 noites

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

10

ekta

7 de abr. de 2024

·

A estadia foi de 1 noite

Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.

Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.

10

Konstantin

6 de ago. de 2024

·

A estadia foi de 3 noites

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

10

Eduardo

2 de abr. de 2024

·

A estadia foi de 1 noite

Bem localizado, limpo, bom café da manhã e bom atendimento Observação- alguns quartos tem o teto inclinado e principalmente no banheiro tem uma parte baixa. Diva a dica, não peguem no último pavimento

Bem localizado, limpo, bom café da manhã e bom atendimento Observação- alguns quartos tem o teto inclinado e principalmente no banheiro tem uma parte baixa. Diva a dica, não peguem no último pavimento

10

Trudy

5 de jul. de 2024

·

A estadia foi de 1 noite

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

10

Mahesh

23 de ago. de 2024

·

A estadia foi de 2 noites

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!

10

Kana

29 de ago. de 2024

·

A estadia foi de 2 noites

We loved the top roof room. The staffs prepared the room perfectly for my baby too. One thing we suffered was the stairs. There was no access to our room by elevator but only narrow stairs. Therefore we always had to take our baby out from the stroller even if the baby is sleeping. Going to a restaurant in the night after she fell asleep was also difficult.

We loved the top roof room. The staffs prepared the room perfectly for my baby too. One thing we suffered was the stairs. There was no access to our room by elevator but only narrow stairs. Therefore we always had to take our baby out from the stroller even if the baby is sleeping. Going to a restaurant in the night after she fell asleep was also difficult.

10

Brian

21 de mar. de 2024

·

A estadia foi de 5 noites

everything was great staff outstanding. only issue was the shower was a bit funky in the room no way to "get under the shower head"

everything was great staff outstanding. only issue was the shower was a bit funky in the room no way to "get under the shower head"

6

Tony

3 de ago. de 2023

·

A estadia foi de 2 noites

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente descrita como atenciosa, profissional e prestativa, com check-ins eficientes e um serviço de transporte prático para a estação. No entanto, vários hóspedes relatam esperas ou problemas de resposta – especialmente para o transporte do hotel, atendimento fora de temporada ou noturno e algumas atitudes no serviço de café da manhã.

Avaliações dos hóspedes relacionadas

8

Chenbo

27 de jan. de 2025

·

A estadia foi de 3 noites

the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative.

the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative.

10

Meaghan

14 de jul. de 2024

·

A estadia foi de 2 noites

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.

10

matthew

29 de nov. de 2024

·

A estadia foi de 2 noites

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend

10

melissa

9 de jun. de 2023

·

A estadia foi de 1 noite

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

The ambiance was lovely and the rooms were updated, clean and comfortable. The staff was pleasant and helpful. The location was great and the shuttle to the train station was very appreciated!

10

John

18 de nov. de 2024

·

A estadia foi de 2 noites

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.

10

Amanda

25 de dez. de 2023

·

A estadia foi de 1 noite

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

10

Sung Wook

12 de jun. de 2024

·

A estadia foi de 1 noite

Everything was nice, from the moment of checking in to checking out. Room, amenities, facilities and restaurant. Even the shuttle service was provided upon arrival at the station. I strongly recommend to stay.

Everything was nice, from the moment of checking in to checking out. Room, amenities, facilities and restaurant. Even the shuttle service was provided upon arrival at the station. I strongly recommend to stay.

8

NAOKATSU

17 de nov. de 2024

·

A estadia foi de 2 noites

オフシーズンのせいか、スタッフ人数が少なく、待たされました。

オフシーズンのせいか、スタッフ人数が少なく、待たされました。

10

Linda

6 de dez. de 2024

·

A estadia foi de 1 noite

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

The property was very clean and the staff was excellent. Especially the front desk! 10/10!

6

srikanth

3 de set. de 2024

·

A estadia foi de 2 noites

The room was good, but it was a 10min walk for doing anything like food, shopping or train station. I faced one off scenario like my kid started throwing up and Diarrhea in the middle of the night and tried to reach out to front desk came to know there is no onsite service in the night until 7 or 8AM. Even medical kit, bathroom tissues anything you need incase of emergency you need to wait till morning 8AM. This is not okay for me.

The room was good, but it was a 10min walk for doing anything like food, shopping or train station. I faced one off scenario like my kid started throwing up and Diarrhea in the middle of the night and tried to reach out to front desk came to know there is no onsite service in the night until 7 or 8AM. Even medical kit, bathroom tissues anything you need incase of emergency you need to wait till morning 8AM. This is not okay for me.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

O hotel fica a uma curta caminhada da estação de trem e da cidade de Zermatt, e um serviço de transporte gratuito está disponível mediante solicitação. Alguns hóspedes acham que é mais distante de certos teleféricos ou da cidade velha, e alguns experimentaram barulho de construção nas proximidades.

Avaliações dos hóspedes relacionadas

10

Neda

5 de jan. de 2025

·

A estadia foi de 1 noite

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops

10

Konstantin

6 de ago. de 2024

·

A estadia foi de 3 noites

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.

10

Amarendar

7 de ago. de 2023

·

A estadia foi de 2 noites

Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around

Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around

10

gerardo

20 de jun. de 2024

·

A estadia foi de 2 noites

Lejos del centro, su ubicación no es la mejor

Lejos del centro, su ubicación no es la mejor

10

??

20 de jul. de 2022

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A estadia foi de 2 noites

역과 가까우면서도 번화가에서 벗어나 있어 조용하고 좋음

역과 가까우면서도 번화가에서 벗어나 있어 조용하고 좋음

10

Peter

5 de jul. de 2024

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A estadia foi de 4 noites

Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though. Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.

Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though. Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.

8

Carole

29 de jan. de 2023

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A estadia foi de 5 noites

Bon restaurant sur place. Salle pour ski et bottes est impeccable. Un peu loin des remontées et de l’arrêt d’autobus.

Bon restaurant sur place. Salle pour ski et bottes est impeccable. Un peu loin des remontées et de l’arrêt d’autobus.

10

Jason

15 de nov. de 2024

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A estadia foi de 1 noite

Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.

Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.

6

Tony

3 de ago. de 2023

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A estadia foi de 2 noites

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.

10

Gloria

26 de nov. de 2023

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A estadia foi de 2 noites

Room was clean. Friendly staff. Close to town and train station.

Room was clean. Friendly staff. Close to town and train station.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e o jantar no local recebem elogios frequentes pela qualidade e variedade, com vários restaurantes e um pub sendo mencionados. No entanto, alguns hóspedes acharam o café da manhã limitado ou mal reposto em alguns momentos.

Avaliações dos hóspedes relacionadas

10

Rebecca

18 de mai. de 2024

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A estadia foi de 2 noites

This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.

This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.

10

Susan

12 de jul. de 2024

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A estadia foi de 2 noites

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.

10

Amanda

25 de dez. de 2023

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A estadia foi de 1 noite

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.

10

Trudy

5 de jul. de 2024

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A estadia foi de 1 noite

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.

10

SUN A

19 de ago. de 2024

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A estadia foi de 2 noites

아주 고급 숙소 였습니다. 방에서 보는 마테호른도 멋졌습니다. 다만 조식시간이 1시간 남았음에도 불구하고 일부 조식 메뉴들이 다시 채워지지 않아 아쉬웠습니다.

아주 고급 숙소 였습니다. 방에서 보는 마테호른도 멋졌습니다. 다만 조식시간이 1시간 남았음에도 불구하고 일부 조식 메뉴들이 다시 채워지지 않아 아쉬웠습니다.

10

Jean Francois

26 de fev. de 2025

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A estadia foi de 4 noites

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

J’ai passé un séjour incroyable à l’Alpen Resort Hotel Zermatt. Dès mon arrivée, j’ai été accueilli avec une grande chaleur et un professionnalisme exemplaire. L’établissement est impeccable, d’une propreté remarquable, et le coin piscine/spa offre un cadre idéal pour se relaxer. J’ai également eu le plaisir de dîner dans l’un des restaurants de l’hôtel, où la qualité de la cuisine et le service attentionné ont su me conquérir. Je recommande vivement cet hôtel pour son ambiance familiale et ses prestations de haute qualité. J’ai d’ores et déjà réservé pour mes prochaines vacances de ski, et j’espère revenir également cet été. 5 étoiles bien méritées !

10

Ana Paula

13 de dez. de 2024

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A estadia foi de 3 noites

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

Excelente hospedagem. Um hotel encantador, com pessoas receptivas e educadas. A vista é linda. A área da piscina aquecida é maravilhosa. Muito melhor do que as fotos. Café da manhã ótimo e com bastante variedade.

4

Sangy

13 de jun. de 2023

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A estadia foi de 1 noite

Property is outdated and not 4 stars worthy. Breakfast was very poor

Property is outdated and not 4 stars worthy. Breakfast was very poor

10

yair

3 de abr. de 2025

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A estadia foi de 4 noites

i spent 4 days with my son/ amazing location. very nice pool. good food

i spent 4 days with my son/ amazing location. very nice pool. good food

10

Bruna

13 de nov. de 2024

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A estadia foi de 1 noite

Hotel incrível. Funcionários prestativos. Spa maravilhoso. No café da manhã as meninas (principalmente a Patrícia) muito atenciosas e dando dicas. Amei tudo.

Hotel incrível. Funcionários prestativos. Spa maravilhoso. No café da manhã as meninas (principalmente a Patrícia) muito atenciosas e dando dicas. Amei tudo.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

LEONARDO

5 de mai. de 2026

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A estadia foi de 3 noites

Experiência impecável do início ao fim. O hotel se destaca pela excelente localização , oferecendo praticidade e conforto em todos os momentos da estadia. Os quartos são extremamente amplos, elegantes e muito confortáveis. As instalações demonstram ótimo padrão de conservação e cuidado, transmitindo sofisticação e qualidade em cada detalhe. A piscina é simplesmente espetacular , proporcionando um ambiente perfeito para relaxar no final do dia .Sem dúvida, um hotel que supera expectativas e ao qual retornarei.

Experiência impecável do início ao fim. O hotel se destaca pela excelente localização , oferecendo praticidade e conforto em todos os momentos da estadia. Os quartos são extremamente amplos, elegantes e muito confortáveis. As instalações demonstram ótimo padrão de conservação e cuidado, transmitindo sofisticação e qualidade em cada detalhe. A piscina é simplesmente espetacular , proporcionando um ambiente perfeito para relaxar no final do dia .Sem dúvida, um hotel que supera expectativas e ao qual retornarei.

10

Fernanda

2 de mai. de 2026

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A estadia foi de 2 noites

A área de lazer é linda e muito bem planejada! Tudo muito limpo, com ambiente agradável e confortável. O quarto para 3 pessoas é amplo e acomoda bem a família!

A área de lazer é linda e muito bem planejada! Tudo muito limpo, com ambiente agradável e confortável. O quarto para 3 pessoas é amplo e acomoda bem a família!

8

Candida

8 de abr. de 2026

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A estadia foi de 6 noites

As instalações do hotel são excelentes a localização tb mas a equipe de funcionários é terrível, são extremamente grossos , nem um pouco solícitos , chegou a nos constranger

As instalações do hotel são excelentes a localização tb mas a equipe de funcionários é terrível, são extremamente grossos , nem um pouco solícitos , chegou a nos constranger

10

Maria Amelia

24 de fev. de 2026

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A estadia foi de 1 noite

Quarto excelente, ambiente agradavel, piscina aquecida e externa super bacanas, serviço excelente!

Quarto excelente, ambiente agradavel, piscina aquecida e externa super bacanas, serviço excelente!

10

ETTORE

19 de fev. de 2026

·

A estadia foi de 4 noites

Tudo perfeito!!!!Quarto limpo,amplo e confortável....recepcionistas muito receptivos ,o spa é sensacional.....

Tudo perfeito!!!!Quarto limpo,amplo e confortável....recepcionistas muito receptivos ,o spa é sensacional.....

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

O horário de check-in começa às15:00O horário de check-in termina às22:30O horário de check-out termina às11:00

O check-in deve ser efetuado por alguém com uma idade mínima de 16 anos.

Requisitos De Check-In
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade);

Requisitos De Idade
Idade mínima para fazer o check-in: 16 anos

Animais De Estimação
Aceita apenas cães;Não aceita animais de serviço;Aceita animais de estimação;

Serviços De Recepção
Há possibilidade de check-in sem contato e check-out sem contato; A recepção abre todos os dias, entre 7h e 22h30. Se planeja chegar após 22h30, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;

Política Para Crianças E Camas Extras
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado; Camas extras/dobráveis não disponíveis

Restaurante(s)
Experimente as deliciosas opções de almoço ou jantar no Restaurant Matterhorn, um charmoso restaurante especializado em pratos da culinária internacional. Outra opção é se hospedar no local e aproveitar o serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge. Buffet de café da manhã grátis é servido diariamente, entre 7h e 11h.

Taxas E Impostos Obrigatórios

Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:

A cidade cobra um imposto de CHF 4.00 por pessoa, por diária, para adultos e CHF 2.00 por diária, para hóspedes com idades entre 9 e 16 anos. Esse imposto não se aplica a crianças menores de 9 anos.

Listamos todas as cobranças que a propriedade nos forneceu.