Name: Icloud Luxury Resort & Hotel
Address: No. 159, Qinghai South Street, Taichung, Taiwan, Taichung, Taiwan
Rating: 8.3

Guest reviews

8.3

Very good

Based on 8,262 verified reviews

Who stays here?

Business

8%

Couple

33%

Family

38%

Group

15%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Icloud Luxury Resort & Hotel highlight large rooms with big bathtubs, convenient freeway access, friendly staff, and family perks like a kids playroom and free supper, alongside recurring complaints about cleanliness lapses, noise, and inconsistent service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

HSUAN YI

30 Sept 2025

·

Stayed 2 nights

good

2

Stephen

6 Jul 2025

·

Stayed 7 nights

Do not stay here. The hotel was disgusting. I was put in one room where there were other peoples bodily hairs all over the “clean” room and the drains were blocked. I was then moved to a second room which absolutely stank of smoke. I stayed one night because I was exhausted and jet lagged but I checked out immediately the next morning. The hotel also refused to give me a refund for the 5 nights I was due to stay. Horrible place, horrible staff. Do not stay here!!

8

Mandy

17 Jun 2025

·

Stayed 2 nights

Very nice place for couples. Actually the place is nice and good. Just that the television might have some inappropriate content for kids and this was not highlighted to us. The place is clean.

10

Manny

22 Apr 2025

·

Stayed 5 nights

The staff was great, although they don’t speak English there is a person that goes by the name Lucia and she went out of her way to help me by using a translation app, she got my room ready before my time, offered me a bottle of water and called taxis for me when I needed them

10

xin

2 Mar 2025

·

Stayed 3 nights

Romantic comfortable & clean

No. 159, Qinghai South Street, Taichung, Taiwan

Location

With a stay at Icloud Luxury Resort & Hotel in Taichung (Xitun District), you'll be within a 5-minute drive of Maple Garden and National Taichung Theater. This family-friendly hotel is 1 mi (1.7 km) from Fengjia Night Market and 2.4 mi (3.9 km) from Calligraphy Greenway.

Maple Garden(0.5 Miles)

Tiger City Mall(0.9 Miles)

Fengjia Night Market(0.9 Miles)

Shinkong Mitsukoshi Department Store(1 Miles)

Top City Taichung(1 Miles)

Feng Chia University(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 18:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Limited on-site parking is available at the property, and it is free of charge. Parking height restrictions apply.

A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

The property allows pets with a maximum of two pets per room. A pet fee of TWD 500 per pet, per day applies, and service animals are exempt from fees.

Check-in is from 6 PM, and check-out is until 12 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the hotel.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the hotel for specific accessibility needs.

The hotel is situated in the Xitun District of Taichung, within a 5-minute drive of Maple Garden and National Taichung Theater. Fengjia Night Market is approximately 1 mile away, and the preferred airport is Taichung (RMQ), located 20 miles from the hotel.

Children are welcome at the property. One child aged 5 years or younger can stay free when occupying the parent's or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of TWD 1200 per night. Advance request or confirmation is required for availability.

Icloud Luxury Resort & Hotel

Amenities

Property description

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