Level Los Angeles - Downtown South Olive

フロントスタッフは私たちのリクエストに柔軟に対応してくれて、とても親切だったのが印象的でした。

Everything was wonderful the apartment cleanliness could be worked on .

Great space and price, definitely worth it.

The rooms are spacious and impressive. If you prepare and plan it has great accommodations. I booked a room for 3 people with a queen and sofa pull out. The pull out bed did not have any sheets or blankets we had to call down for them. I assumed for the booked occupancy these would have been supplied before hand. The pull out sofa also did not completely pull out nor lay flat, we called for assistance and after 45 min. of waiting, ended up having to sleep on it as a sofa.

Hotel staff asked us if we are parking with them or off site we asked about prices they advised 55 a night for self park and 75 for valet. Then told us their garage is safe and it’s not safe to park cars in downtown LA parking garages, so we choose the self park. We unfortunately forgot to lock the door to the vehicle.when we came back we noticed a homesless couple living in their car next to us. We didn’t think anything of it until we noticed our car was gone through and over 150 dollars worth of items was stolen. We told the front desk about it to see if they would replay the cameras so we could confirm who it was to press charges.the hotel staff at the time did not care at all. They kinda laughed about it and told us to call the police file a report and then he would take his time to review the cameras. We didn’t really have time to sit around and wait to file a police report for no outcome to come about it so I just advised I was giving a bad review he again laughed at me and told me to go ahead and give him a bad review. The morning of checkout I ran to get coffee and when I got back there was a lady standing by the key pad with 2 bags she followed me in the hotel once I unlocked the door she jumped in elevator with me once I put my key in the key pad she moved her arm infront of me and hit floor 4 pool area.she asked me to unlock the pool area for her. We went down shortly after and she was swimming the went and washed her clothes in the hot tub..hotel needs security