Travelodge by Wyndham Pueblo

Sign on door at checkin staff will be back in few. Lobby completely dark. Called to check in and was advised staff cleaning in back instructed to ring bell. Requested a ground level room. None available. Sink leaking on floor. No remote for tv.

Rooms were clean, staff was very helpful, parking was easy and efficient, and the overall experience staying here was very enjoyable!!

I was greeted by the most discriminating, inhospitable, female receptionist at this hotel. I had already paid to stay there for one night. When it came to deposit I offered cash or a different bank card both options, each having plenty more than the required $100. She refused each method because it wasn't under the same card I paid the reservation with. I was depending on this hotel to be safe place for the night and she yelled at me to stop crying and get out. They literally robbed me. Looking at all these other 1 star reviews within the last 2 months.... it sounds like the same older, heavy set, long greying hair woman. She purposely doesn't wear her name tag or answer the phone with her name and claims there is no manager present. Pretty sure she is the manager and lies about it so she can continue robbing their guests. P.S. I have been requesting a refund for this room I never checked into. They refuse. This is straight robbery. Look at all their google reviews too.

Room somewhat in disrepair, falling apart. Smelled and seemed clean. Hotel should be rated lower so can be accurate of what you’re really getting. Pictures displayed in advertisement not indicative of how the room really looks

They hide the pet fees in fine print, then want $20 each pet/per night. This doubled the cost of my room at the front desk while I had no other chose. Great way to sick it to the customers who have nothing else lined up. Also, the microwave in my room didn't work, the dead bolt on the entry door didn't lock, I like a dark room while I sleep the shutters in the room do not block out the light, they ask for dog poop to be picked up and they provide bags ( the entire week i was there, the bag dispenser was never filled, and the dog area has stickers in it.