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Hotel Plaza Kokai Cancún

US$ 34

/noite

Média para novembro

Hotel Plaza Kokai Cancún - Image 1

Hotel Plaza Kokai Cancún - Quarto

Hotel Plaza Kokai Cancún - Quarto

Hotel Plaza Kokai Cancún - Vista do quarto

Hotel Plaza Kokai Cancún - Receção

Preços para Hotel Plaza Kokai Cancún

Selecione datas para ver preços e disponibilidade

US$ 34

/noite

Média para novembro

Preços médios mensais

Em Hotel Plaza Kokai Cancún, o preço por noite é, em média, US$ 34 no mês mais barato (novembro) e US$ 48 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em Hotel Plaza Kokai Cancún por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 35
fevereiro	US$ 35
março	US$ 37
abril	US$ 37
maio	US$ 35
junho	US$ 35
julho	US$ 37
agosto	US$ 36
setembro	US$ 35
outubro	US$ 38
novembro	US$ 34
dezembro	US$ 48

Mais caro: dezembro (aprox. US$ 48)

Mais barato: novembro (aprox. US$ 34)

Sobre este alojamento

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma piscina exterior. O espaço oferece ainda Wi-fi grátis e serviços de concierge.

Restaurante
Piscina
Quartos de não fumadores
Centro de negócios
Serviço de quartos
Balcão de turismo

Localização

Avenida Uxmal 26 Super Manzana 2A, Cancún, Estado de Quintana Roo, México

Honorable Ayuntamiento Benito Juárez (0.3 milhas)

Cassino PlayCity (0.4 milhas)

Parque Las Palapas (0.4 milhas)

Mercado Ki Huic (0.5 milhas)

Mercado 23 (0.5 milhas)

Teatro Xbalamqué (0.6 milhas)

Mais informações sobre a localização

Opções de quartos

9

Quarto Duplo Standard

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

10

Estandar King

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Hotel Plaza Kokai Cancún

7.4

Bom

Com base em 1.155 avaliações verificadas

Quem se hospeda aqui?

Negócios

15%

Casal

35%

Família

24%

Grupos

14%

Individual

10%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hotel Plaza Kokai Cancún, os viajantes destacam o bom custo-benefício e a localização conveniente no centro de Cancún, perto de ônibus e restaurantes, ao mesmo tempo em que observam que é uma propriedade mais antiga, com limpeza e serviço variáveis, além de alguns inconvenientes relacionados a ruído ou manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hotel Plaza Kokai Cancún, os viajantes destacam o bom custo-benefício e a localização conveniente no centro de Cancún, perto de ônibus e restaurantes, ao mesmo tempo em que observam que é uma propriedade mais antiga, com limpeza e serviço variáveis, além de alguns inconvenientes relacionados a ruído ou manutenção.

Os quartos são simples e desatualizados; vários mencionam aparelhos de ar condicionado antigos e barulhentos, horários limitados de água quente e banheiros com iluminação inadequada ou odores ocasionais de esgoto. As instalações incluem um restaurante no local e uma piscina pequena que alguns acharam suja, e o estacionamento é limitado ou feito na rua; reformas em andamento às vezes causam ruído pela manhã. No geral, espere uma base econômica adequada para estadias curtas e práticas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações são básicas: há um restaurante e bar no local e uma piscina pequena, mas vários hóspedes acharam a piscina cansada ou suja e o estacionamento é limitado ou feito na rua, às vezes com taxas ou preocupações com a segurança. Alguns notaram obras de renovação que causam ruído pela manhã.

Avaliações dos hóspedes relacionadas

6

Ivan Mauricio

6 de jul. de 2024

·

A estadia foi de 1 noite

El estacionamiento está afuera, inseguro, me robaron una pieza de mi vehículo

El estacionamiento está afuera, inseguro, me robaron una pieza de mi vehículo

8

Alfredo

10 de abr. de 2025

·

A estadia foi de 2 noites

Falta estacionamiento y falta amabilidad en recepción

Falta estacionamiento y falta amabilidad en recepción

6

Miguel A

21 de jan. de 2025

·

A estadia foi de 3 noites

Edificio antiguo con puertas de madera ya desgastadas. El hotel tiene restaurante. La zona muy tranquila con restaurantes y tiendas a corta distancia a pie..

Edificio antiguo con puertas de madera ya desgastadas. El hotel tiene restaurante. La zona muy tranquila con restaurantes y tiendas a corta distancia a pie..

10

Kenneth

9 de mai. de 2024

·

A estadia foi de 1 noite

You get what you pay for, very calm place, really nice location, TV is too small, pool looks old and a bit dirty but everything else is good

You get what you pay for, very calm place, really nice location, TV is too small, pool looks old and a bit dirty but everything else is good

8

Ida Bianca

29 de jan. de 2025

·

A estadia foi de 5 noites

Overordnet et godt ophold. Vi overnattede i et af de ældre værelser på 1. sal, og det kunne ses at det var lidt mere slidt ift. de nyrenoverede værelser på 4. sal. Alt fungerede, og der blev gjort rent dagligt. Der var en smule koldt om natten, men ingen larm fra gaden. De har en dejlig tagterrasse og ligger tæt på et større busstoppested.

Overordnet et godt ophold. Vi overnattede i et af de ældre værelser på 1. sal, og det kunne ses at det var lidt mere slidt ift. de nyrenoverede værelser på 4. sal. Alt fungerede, og der blev gjort rent dagligt. Der var en smule koldt om natten, men ingen larm fra gaden. De har en dejlig tagterrasse og ligger tæt på et større busstoppested.

6

luis

3 de jul. de 2024

·

A estadia foi de 1 noite

Use el hotel para descansar y pasar la noche. Personal poco amable alberca con el agua turbia. Y habitaciones muy basicas

Use el hotel para descansar y pasar la noche. Personal poco amable alberca con el agua turbia. Y habitaciones muy basicas

6

Nea

26 de mai. de 2024

·

A estadia foi de 4 noites

Hotel viejo pero limpio, cuartos de buen tamaño, mobiliario viejo pero camas muy cómodas. Alberca muy chica y sucia ya por la tarde dejan ingresar huéspedes con bebidas alcohólicas. El restaurante es rico pero poca variedad de alimentos.

Hotel viejo pero limpio, cuartos de buen tamaño, mobiliario viejo pero camas muy cómodas. Alberca muy chica y sucia ya por la tarde dejan ingresar huéspedes con bebidas alcohólicas. El restaurante es rico pero poca variedad de alimentos.

10

Cesar

3 de dez. de 2025

·

A estadia foi de 1 noite

Falta mantenimiento al hotel, no se especifica que el estacionamiento tendrá costo, la alberca requiere de mayor mantenimiento.

Falta mantenimiento al hotel, no se especifica que el estacionamiento tendrá costo, la alberca requiere de mayor mantenimiento.

10

Michael

3 de jul. de 2025

·

A estadia foi de 8 noites

Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!

Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!

8

Alfredo

10 de abr. de 2025

·

A estadia foi de 3 noites

No tiene estacionamiento

No tiene estacionamiento

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações elogiam quartos e áreas comuns limpos, mas a limpeza é inconsistente, com menções repetidas de toalhas faltantes, roupas de cama manchadas ou não trocadas e poeira ocasional.

Avaliações dos hóspedes relacionadas

10

Luis

13 de jul. de 2025

·

A estadia foi de 1 noite

Very clean the room and very polite the staff. good location and safe place.

Very clean the room and very polite the staff. good location and safe place.

10

Isidro

16 de jul. de 2024

·

A estadia foi de 1 noite

Muy bueno el hotel, la única situación es que deben tener más supervisión a el personal de limpieza, ya que no limpian bien las habitaciones y seguido faltan toallas, no asean el baño olvidan hasta artículos de aseo en las habitaciones, otras ovaciones es fácil encontrar cabellos en las sábanas. O el piso de la regadera, al parecer hacen lo que quieren y como quieren sin alguna supervisión

Muy bueno el hotel, la única situación es que deben tener más supervisión a el personal de limpieza, ya que no limpian bien las habitaciones y seguido faltan toallas, no asean el baño olvidan hasta artículos de aseo en las habitaciones, otras ovaciones es fácil encontrar cabellos en las sábanas. O el piso de la regadera, al parecer hacen lo que quieren y como quieren sin alguna supervisión

4

Carlos

25 de mar. de 2023

·

A estadia foi de 2 noites

La chapa de la puerta suelta hab 106 no tenía secador de cabello, no tenía papel tenía rollos usados hormigas se llenó mis maletas de ellas por unas cosas que venden ahí las toallas muy viejas no estaba desinfectado la habitación y demasiado polvo , la camas tenían como ácaros

La chapa de la puerta suelta hab 106 no tenía secador de cabello, no tenía papel tenía rollos usados hormigas se llenó mis maletas de ellas por unas cosas que venden ahí las toallas muy viejas no estaba desinfectado la habitación y demasiado polvo , la camas tenían como ácaros

8

Juana María

1 de fev. de 2023

·

A estadia foi de 1 noite

Habitación limpia, cama cómoda, buen precio, muy tranquila, personal de recepción amable y sobre todo céntrico

Habitación limpia, cama cómoda, buen precio, muy tranquila, personal de recepción amable y sobre todo céntrico

8

Ida Bianca

29 de jan. de 2025

·

A estadia foi de 5 noites

Overordnet et godt ophold. Vi overnattede i et af de ældre værelser på 1. sal, og det kunne ses at det var lidt mere slidt ift. de nyrenoverede værelser på 4. sal. Alt fungerede, og der blev gjort rent dagligt. Der var en smule koldt om natten, men ingen larm fra gaden. De har en dejlig tagterrasse og ligger tæt på et større busstoppested.

Overordnet et godt ophold. Vi overnattede i et af de ældre værelser på 1. sal, og det kunne ses at det var lidt mere slidt ift. de nyrenoverede værelser på 4. sal. Alt fungerede, og der blev gjort rent dagligt. Der var en smule koldt om natten, men ingen larm fra gaden. De har en dejlig tagterrasse og ligger tæt på et større busstoppested.

4

SUSANA GALLEGOS

19 de nov. de 2025

·

A estadia foi de 1 noite

Habitación entregada fuera de horario, mencionaron no tener sistema, trato desagradable, pero se le mencionó y cambió un poco la actitud, con fallos de limpieza, se les pidió se hicieran algo pero no demostraron ningún interés, dijeron que Expedia designaba la habitación, ventana con envases de plástico vacíos por fuera, se equivocaron y dieron otro control de TV, la llave de la puerta no funciona en dos ocaciones, falta probar si la ducha tiene agua caliente.

Habitación entregada fuera de horario, mencionaron no tener sistema, trato desagradable, pero se le mencionó y cambió un poco la actitud, con fallos de limpieza, se les pidió se hicieran algo pero no demostraron ningún interés, dijeron que Expedia designaba la habitación, ventana con envases de plástico vacíos por fuera, se equivocaron y dieron otro control de TV, la llave de la puerta no funciona en dos ocaciones, falta probar si la ducha tiene agua caliente.

10

Jeffrey

13 de ago. de 2025

·

A estadia foi de 4 noites

A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant

A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant

10

Yordanys

14 de jun. de 2025

·

A estadia foi de 3 noites

Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.

Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.

10

NORMA ANGELICA AZAR

4 de jan. de 2025

·

A estadia foi de 1 noite

Mucha limpieza y amabilidad de los trabajadores, cumple con mis expectativas de precio calidad, excelente ubicación, es la 2 da vez que me hospedó.

Mucha limpieza y amabilidad de los trabajadores, cumple con mis expectativas de precio calidad, excelente ubicación, es la 2 da vez que me hospedó.

8

José Antonio

28 de mai. de 2024

·

A estadia foi de 2 noites

Clean, regular services

Clean, regular services

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são simples e desatualizados; vários hóspedes mencionam aparelhos de ar condicionado antigos e barulhentos, horários limitados de água quente e banheiros com iluminação inadequada ou odores de esgoto. Alguns acharam as camas confortáveis e os itens essenciais adequados para uma estadia curta.

Avaliações dos hóspedes relacionadas

8

don

31 de jan. de 2025

·

A estadia foi de 4 noites

Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.

Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.

6

Robert

4 de mar. de 2024

·

A estadia foi de 1 noite

Basic room, everything was clean the air conditioning was adequate to keep me comfortable. Stay was for one night.

Basic room, everything was clean the air conditioning was adequate to keep me comfortable. Stay was for one night.

2

Heather

5 de fev. de 2025

·

A estadia foi de 1 noite

Beware! I booked the king room which was shown to have ample space with a small sitting area and a large jetted tub. After making me wait for 3 hours to check in (I realize I was early so I understand this is more my fault than theirs, but most hotels at least try to get you into a room) they gave me my key, remotes for the tv and the a.c. And a piece of paper that said that they didn’t turn on the hot water until after 7pm, they sent me to a basic room with none of the amenities shown. I went back downstairs to try and fix the situation, only to be met with an employee who explained that the pictures on Expedia are wrong and they would not move me to the room pictured or provide a refund. I just called a taxi and had them take me to a better hotel. Tl;dr you don’t get what you pay for, the area is a little sketch, they don’t let you have hot water until after 7, the employees dgaf. Go elsewhere, trust me.

Beware! I booked the king room which was shown to have ample space with a small sitting area and a large jetted tub. After making me wait for 3 hours to check in (I realize I was early so I understand this is more my fault than theirs, but most hotels at least try to get you into a room) they gave me my key, remotes for the tv and the a.c. And a piece of paper that said that they didn’t turn on the hot water until after 7pm, they sent me to a basic room with none of the amenities shown. I went back downstairs to try and fix the situation, only to be met with an employee who explained that the pictures on Expedia are wrong and they would not move me to the room pictured or provide a refund. I just called a taxi and had them take me to a better hotel. Tl;dr you don’t get what you pay for, the area is a little sketch, they don’t let you have hot water until after 7, the employees dgaf. Go elsewhere, trust me.

8

Angel

28 de set. de 2024

·

A estadia foi de 1 noite

Todo muy bien, pero el aire acondicionado muy viejo y ruidoso

Todo muy bien, pero el aire acondicionado muy viejo y ruidoso

2

Alexander

18 de nov. de 2023

·

A estadia foi de 7 noites

No hot water. The phone in the room was dead, no connection. The receptionist was not welcoming, like indifferent to us upon our arrival. Would not recommend to anyone to stay in this hotel. We checked out after one night to another hotel. Requested for refund.

No hot water. The phone in the room was dead, no connection. The receptionist was not welcoming, like indifferent to us upon our arrival. Would not recommend to anyone to stay in this hotel. We checked out after one night to another hotel. Requested for refund.

6

jesus

1 de abr. de 2024

·

A estadia foi de 1 noite

NO FUNCIONA EL WI-FI, LA TV CON 5 CANALES ,NO HAY ESTACIONAMIENTO.

NO FUNCIONA EL WI-FI, LA TV CON 5 CANALES ,NO HAY ESTACIONAMIENTO.

6

GUSTAVO FERNANDEZ

16 de out. de 2023

·

A estadia foi de 1 noite

Deberían instalar aires acondicionados nuevos, los q tienen ya están muy viejos y no dejan dormir, hacen mucho ruido.

Deberían instalar aires acondicionados nuevos, los q tienen ya están muy viejos y no dejan dormir, hacen mucho ruido.

6

Lorenzo

5 de mar. de 2024

·

A estadia foi de 2 noites

The location is excellent. Didn't like the bathrooms because the drainage is very old and sometimes gives some bad smells. Also, the floor of the shower is not very appropriate and is a little slippery and the light is too opaque. Needs lighter bathroom so ladies can work on their makeup.

The location is excellent. Didn't like the bathrooms because the drainage is very old and sometimes gives some bad smells. Also, the floor of the shower is not very appropriate and is a little slippery and the light is too opaque. Needs lighter bathroom so ladies can work on their makeup.

10

Michael

11 de jan. de 2025

·

A estadia foi de 1 noite

Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.

Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.

8

Solana

11 de mar. de 2025

·

A estadia foi de 6 noites

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O feedback sobre a equipe é misto: muitos acharam a recepção e a limpeza amigáveis e prestativos, enquanto outros relataram atendimento rude ou indiferente na recepção, check-in/check-out lento ou inflexível e disputas sobre reembolsos ou faturas.

Avaliações dos hóspedes relacionadas

10

Graciela

7 de jan. de 2025

·

A estadia foi de 4 noites

Me gustó mucho el hotel, la limpieza la actitud de la y el recepcionista, fueron muuuy amables, el ambiente es muy agradable y confortable

Me gustó mucho el hotel, la limpieza la actitud de la y el recepcionista, fueron muuuy amables, el ambiente es muy agradable y confortable

8

Kira T

18 de dez. de 2024

·

A estadia foi de 1 noite

My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs. The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations. The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning. Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.

My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs. The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations. The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning. Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.

2

Jafari

9 de fev. de 2026

·

A estadia foi de 1 noite

I did not get my refund

I did not get my refund

10

Juan carlos

30 de jan. de 2025

·

A estadia foi de 3 noites

Excelente personal

Excelente personal

4

FERNANDO

11 de fev. de 2025

·

A estadia foi de 2 noites

Alojamiento antiguo que necesita una reforma urgente. Personal de recepción muy antipático. La limpieza excelente y la ubicación muy cómoda para el centro y la estación ADO. No volvería alojarme aunque tenga un precio económico.

Alojamiento antiguo que necesita una reforma urgente. Personal de recepción muy antipático. La limpieza excelente y la ubicación muy cómoda para el centro y la estación ADO. No volvería alojarme aunque tenga un precio económico.

2

Heather

5 de fev. de 2025

·

A estadia foi de 1 noite

Beware! I booked the king room which was shown to have ample space with a small sitting area and a large jetted tub. After making me wait for 3 hours to check in (I realize I was early so I understand this is more my fault than theirs, but most hotels at least try to get you into a room) they gave me my key, remotes for the tv and the a.c. And a piece of paper that said that they didn’t turn on the hot water until after 7pm, they sent me to a basic room with none of the amenities shown. I went back downstairs to try and fix the situation, only to be met with an employee who explained that the pictures on Expedia are wrong and they would not move me to the room pictured or provide a refund. I just called a taxi and had them take me to a better hotel. Tl;dr you don’t get what you pay for, the area is a little sketch, they don’t let you have hot water until after 7, the employees dgaf. Go elsewhere, trust me.

Beware! I booked the king room which was shown to have ample space with a small sitting area and a large jetted tub. After making me wait for 3 hours to check in (I realize I was early so I understand this is more my fault than theirs, but most hotels at least try to get you into a room) they gave me my key, remotes for the tv and the a.c. And a piece of paper that said that they didn’t turn on the hot water until after 7pm, they sent me to a basic room with none of the amenities shown. I went back downstairs to try and fix the situation, only to be met with an employee who explained that the pictures on Expedia are wrong and they would not move me to the room pictured or provide a refund. I just called a taxi and had them take me to a better hotel. Tl;dr you don’t get what you pay for, the area is a little sketch, they don’t let you have hot water until after 7, the employees dgaf. Go elsewhere, trust me.

6

estefany

8 de abr. de 2024

·

A estadia foi de 1 noite

Llegamos muy de madrugada, y nos levantamos tarde, pedimos de favor 10 minutos de tolerancia para hacer check out, y una señorita muy pesada nos dijo, no, rotundamente, fue muy poco amable, después otra persona cuando bajamos las maletas y explicamos lo que había pasado nos permitió volver a la habitación para bañarnos y alistarnos

Llegamos muy de madrugada, y nos levantamos tarde, pedimos de favor 10 minutos de tolerancia para hacer check out, y una señorita muy pesada nos dijo, no, rotundamente, fue muy poco amable, después otra persona cuando bajamos las maletas y explicamos lo que había pasado nos permitió volver a la habitación para bañarnos y alistarnos

6

LORRAINE

25 de set. de 2023

·

A estadia foi de 1 noite

No hotel airport shuttle. We rang the hotel from the airport and were told to hire a taxi, and get a receipt for reimbursement from the manager. It was $90 USD, plus a $10 tip. The manager denied the phone call and refused to reimburse anything. The room had a noisy air conditioner. The pool is lovely. The waiter spoke no English and the menu was in Mexican - but we worked it out. The drinks were good.

No hotel airport shuttle. We rang the hotel from the airport and were told to hire a taxi, and get a receipt for reimbursement from the manager. It was $90 USD, plus a $10 tip. The manager denied the phone call and refused to reimburse anything. The room had a noisy air conditioner. The pool is lovely. The waiter spoke no English and the menu was in Mexican - but we worked it out. The drinks were good.

6

Kishanthini

15 de dez. de 2024

·

A estadia foi de 1 noite

The staff was very rude . I need help to take my luggage to my room . She asked money to some one go the the room . I easily booked the room for 4 people. But I only book for one . She was very very rude in professional

The staff was very rude . I need help to take my luggage to my room . She asked money to some one go the the room . I easily booked the room for 4 people. But I only book for one . She was very very rude in professional

10

Brenda

7 de mar. de 2023

·

A estadia foi de 2 noites

Friendly, helpful staff. Great location. Incredibly, I had left behind an item of considerable value and it was restored to me! I had a nice room and really enjoyed my stay.

Friendly, helpful staff. Great location. Incredibly, I had left behind an item of considerable value and it was restored to me! I had a nice room and really enjoyed my stay.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central no centro, a uma curta distância do terminal de ônibus ADO, transporte público e muitas opções de restaurantes, tornando-o conveniente para trânsito ou estadias econômicas.

Avaliações dos hóspedes relacionadas

8

Veronica

13 de nov. de 2024

·

A estadia foi de 2 noites

Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun

Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun

10

Maria

14 de out. de 2025

·

A estadia foi de 1 noite

Great hotel stay in downtown Cancun. Really short walk to the bus stop, so transfer from the airport was easy on the ADO bus, as well the local buses to the beaches nearby. Good value - all we needed for a night.

Great hotel stay in downtown Cancun. Really short walk to the bus stop, so transfer from the airport was easy on the ADO bus, as well the local buses to the beaches nearby. Good value - all we needed for a night.

10

Timothy

18 de jun. de 2024

·

A estadia foi de 6 noites

Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.

Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.

8

Sandra

12 de set. de 2024

·

A estadia foi de 3 noites

it's convenient bus station very close

it's convenient bus station very close

10

Hira

30 de jul. de 2024

·

A estadia foi de 1 noite

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price

10

Timothy

18 de ago. de 2024

·

A estadia foi de 2 noites

Great location in central, great valur

Great location in central, great valur

10

Francisco

25 de ago. de 2023

·

A estadia foi de 5 noites

Un hotel bien ubicado a un precio razonable. Sin lugar a dudas regresaré al mismo hotel en mi siguiente viaje a Cancún

Un hotel bien ubicado a un precio razonable. Sin lugar a dudas regresaré al mismo hotel en mi siguiente viaje a Cancún

10

Mauricio

11 de jan. de 2025

·

A estadia foi de 5 noites

Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...

Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...

10

Ana Luisa

30 de out. de 2024

·

A estadia foi de 2 noites

Good location

Good location

10

Ruben

7 de fev. de 2025

·

A estadia foi de 1 noite

Buena opción que está cerca de la terminal de autobuses

Buena opción que está cerca de la terminal de autobuses

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Vários hóspedes gostaram do restaurante e das bebidas no local; alguns notaram que o café da manhã incluso ou as ofertas eram limitados e não há água engarrafada de cortesia.

Avaliações dos hóspedes relacionadas

10

Ferita

4 de dez. de 2024

·

A estadia foi de 4 noites

Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot

Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot

10

Brenda

7 de fev. de 2023

·

A estadia foi de 1 noite

Un excelente lugar, es una experiencia nueva quedarse en un lugar así por el bar qué hay ahí. El servicio en recepción es bueno pero les falta un poco más de amabilidad ya que cuando entramos tardamos mucho en atendernos cuando no había otros clientes ahí.

Un excelente lugar, es una experiencia nueva quedarse en un lugar así por el bar qué hay ahí. El servicio en recepción es bueno pero les falta un poco más de amabilidad ya que cuando entramos tardamos mucho en atendernos cuando no había otros clientes ahí.

4

Linda

24 de mai. de 2023

·

A estadia foi de 3 noites

El hotel es tranquilo pero creo que para decir ser se 4 estrellas la verdad se queda corto, la habitación estaba súper descuidada, las conexiones no funcionaban, la mesa oxidada, el desayuno que incluye también es súper poquito No me quedaron ganas de regresar 😔

El hotel es tranquilo pero creo que para decir ser se 4 estrellas la verdad se queda corto, la habitación estaba súper descuidada, las conexiones no funcionaban, la mesa oxidada, el desayuno que incluye también es súper poquito No me quedaron ganas de regresar 😔

8

Jo

13 de jul. de 2023

·

A estadia foi de 2 noites

Surpris quand meme car jai trouvé ce que je voulais et proche de tout. Cest à revenir. Mais le petit dejeuner proposé best pas ce que j'ai pu avoir

Surpris quand meme car jai trouvé ce que je voulais et proche de tout. Cest à revenir. Mais le petit dejeuner proposé best pas ce que j'ai pu avoir

8

Cynthia

6 de jul. de 2024

·

A estadia foi de 1 noite

Maybe pamplets of things to do. Room & hotel seemed super clean but there were no toiletries. They gave you the wifi password right away. They provide remotes for tv & ac so you must return them upon checking out. Pool was too dirty or at least it seemed b.c the water wasn't too cloudy. Girl at the reception was super nice & helpful. If you want ice, you must get it from the restaurant for a charge. There is no fridge & no microwave but overall for the price it was a good deal.

Maybe pamplets of things to do. Room & hotel seemed super clean but there were no toiletries. They gave you the wifi password right away. They provide remotes for tv & ac so you must return them upon checking out. Pool was too dirty or at least it seemed b.c the water wasn't too cloudy. Girl at the reception was super nice & helpful. If you want ice, you must get it from the restaurant for a charge. There is no fridge & no microwave but overall for the price it was a good deal.

6

Nea

26 de mai. de 2024

·

A estadia foi de 4 noites

Hotel viejo pero limpio, cuartos de buen tamaño, mobiliario viejo pero camas muy cómodas. Alberca muy chica y sucia ya por la tarde dejan ingresar huéspedes con bebidas alcohólicas. El restaurante es rico pero poca variedad de alimentos.

Hotel viejo pero limpio, cuartos de buen tamaño, mobiliario viejo pero camas muy cómodas. Alberca muy chica y sucia ya por la tarde dejan ingresar huéspedes con bebidas alcohólicas. El restaurante es rico pero poca variedad de alimentos.

10

Jeffrey

13 de ago. de 2025

·

A estadia foi de 4 noites

A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant

A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant

8

JAMI DWAINE

12 de jan. de 2023

·

A estadia foi de 19.369 noites

After a couple of false starts got a nice room. Conscientious staff and housekeeping. Good front desk service. Restaurant on premises will deliver to room. Laundry service. Daily room clean up. Very friendly and professional people.

After a couple of false starts got a nice room. Conscientious staff and housekeeping. Good front desk service. Restaurant on premises will deliver to room. Laundry service. Daily room clean up. Very friendly and professional people.

6

LORRAINE

25 de set. de 2023

·

A estadia foi de 1 noite

No hotel airport shuttle. We rang the hotel from the airport and were told to hire a taxi, and get a receipt for reimbursement from the manager. It was $90 USD, plus a $10 tip. The manager denied the phone call and refused to reimburse anything. The room had a noisy air conditioner. The pool is lovely. The waiter spoke no English and the menu was in Mexican - but we worked it out. The drinks were good.

No hotel airport shuttle. We rang the hotel from the airport and were told to hire a taxi, and get a receipt for reimbursement from the manager. It was $90 USD, plus a $10 tip. The manager denied the phone call and refused to reimburse anything. The room had a noisy air conditioner. The pool is lovely. The waiter spoke no English and the menu was in Mexican - but we worked it out. The drinks were good.

8

Solana

11 de mar. de 2025

·

A estadia foi de 6 noites

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Mario

8 de ago. de 2024

·

A estadia foi de 1 noite

Excelente

Excelente

8

Nora

11 de jul. de 2026

·

A estadia foi de 7 noites

El personal de las mañanas de mal humor siempre el Joven del turno de la noche muyyy amable y servicial

El personal de las mañanas de mal humor siempre el Joven del turno de la noche muyyy amable y servicial

8

Eduardo

5 de jul. de 2026

·

A estadia foi de 3 noites

Cambie de habitación dos veces por qué no funcionaban los contactos en el escritorio y la última no funcionaba la televisión de la habitación, un poco renuente el personal a realizar el cambio de habitación pero al final se cambió, buena ubicación, buena seguridad y buena limpieza en general

Cambie de habitación dos veces por qué no funcionaban los contactos en el escritorio y la última no funcionaba la televisión de la habitación, un poco renuente el personal a realizar el cambio de habitación pero al final se cambió, buena ubicación, buena seguridad y buena limpieza en general

10

Luis

20 de jun. de 2026

·

A estadia foi de 1 noite

Staff in the front desk Are supposed to be more kind and polite The person who made my check on Very rude. That kind the people Make great damage to the business reputation Please , choose other people In the front desk with get the first business impressions . Best regards,

Staff in the front desk Are supposed to be more kind and polite The person who made my check on Very rude. That kind the people Make great damage to the business reputation Please , choose other people In the front desk with get the first business impressions . Best regards,

8

Roy

12 de jun. de 2026

·

A estadia foi de 1 noite

Buen lugar de paso

Buen lugar de paso

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 18:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3 $39	4 $34	5 $34	6 $34	7 $34
8 $40	9 $35	10 $35	11 $42	12 $36	13 $42	14 $42
15 $40	16 $36	17 $36	18 $43	19 $36	20 $43	21 $36
22 $36	23 $34	24 $36	25 $43	26 $43	27 $43	28 $36
29 $41	30 $36

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.