Is parking available at the property?

Yes, free self-parking is available on-site, although parking is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 55 for adults and MYR 25 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early and late check-in/check-out may be available for a fee, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Shah Alam, within a 10-minute drive of Kompleks Pkns Shah Alam and Sunway Pyramid Mall. It is approximately 7.3 miles from i-City and 10.3 miles from Setia City Convention Centre. Nearby attractions include Shah Alam Blue Mosque (6.4 km), Subang Jaya Medical Centre (6.5 km), and Wet World Shah Alam (8.2 km).

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 7:00 AM to 7:00 PM.

What are the policies for guests staying with children?

One child aged 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Mercure Kuala Lumpur Glenmarie Hotel in Shah Alam

Average nightly price at Mercure Kuala Lumpur Glenmarie by month, last 12 months (USD)
Month	Average price
January	$54
February	$53
March	$53
April	$55
May	$56
June	$57
July	$59
August	$67
September	$62
October	$53
November	$54
December	$54

What guests think

Across recent reviews, Mercure Kuala Lumpur Glenmarie is described as a clean, modern, good‑value stay with comfortable rooms, helpful staff, and useful leisure amenities like a gym, pools, and a rooftop bar.

Common drawbacks include shower water leaking onto bathroom floors and a shortage of proper work desks in some rooms. Service is often warm but a few guests reported slow check-in or delayed maintenance, and Wi‑Fi feedback varies. The location is quiet outside the city center, with a small mall and some eateries nearby, though several guests found options limited. Expect a comfortable, low‑key stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a gym, pools and a rooftop bar; feedback beyond this is limited.

Related guest reviews

10

Michael

Jan 28, 2023

·

Stayed 3 nights

Top Unterkunft und eine Mall liegt um die Ecke. Swimmingpools „Outdoor“ und „Indoor“ sind such vorhanden mit Supertrainingsraum.

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6

Peter

Mar 6, 2024

·

Stayed 3 nights

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise clean, well-kept rooms and a new-feeling property. Several guests reported shower water leaking onto the floor, and one noted a baby cockroach.

Related guest reviews

6

Shi Hui Amelyn

Dec 28, 2022

·

Stayed 19,353 nights

The staff were friendly but it would be good if there could be at least one English speaking staff on duty at all times. The room was clean and neat but there was a baby cockroach seen running around the room. The toilet and facilities were well thought, except that there were no hooks or ledges to place our clothes when showering. Especially in a double bedded room, hooks or ledges should be made available in the shower area so that people can put on clothes in the shower area after showering.

10

NOOR ZAKIYAH

Sep 15, 2024

·

Stayed 1 night

Very clean and good hospitality..second time stay in this hotel

10

Siu Chung Kevin

Oct 16, 2025

·

Stayed 1 night

Didn't have breakfast, room was clean with all the typical amenities available in the room apart from the iron which you can request.

10

YeeVonne

Dec 29, 2023

·

Stayed 2 nights

The property and service was awesome. Only one thing that kinda annoyed me which was the water that leaked out of the shower. Other than that we give 5 star.

8

Wee Kang

Dec 3, 2024

·

Stayed 1 night

Room condition is good enough and clean

10

Siew Choy

Jan 8, 2022

·

Stayed 2 nights

Room is clean, comfortable bed and good service

8

NORISHI

Jul 30, 2025

·

Stayed 2 nights

新しいホテルで、キレイで快適でした。トイレとシャワーが分かれているところも良かったです。洗面台がなく、シンクのところに鏡がありましたが、女性には少し不便かもしれません。朝食はビュッフェですが、マレー系の食事で、人によっては口に合わないかもしれませんが、併設しているショッピングモールにファーストフードショップもあるので、そちらで食べるのも良いと思います。値段もリーズナブルなので、機会があればまた宿泊しようと思います。

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8

Ling Yen

Apr 19, 2025

·

Stayed 2 nights

The room is clean and comfy with a big sofa and round table. A few restaurants and mamak at the next building. The downside is the water rush out from bathroom during shower and wet the floor outside. Secondly, there is no working desk in the room. I was there for work trip so it was a bit inconvenient with just the sofa and round table for me to check my emails. Other than that all good

10

NUR SHAMIMI

Mar 7, 2022

·

Stayed 2 nights

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.

8

Siew Choy

Jan 11, 2022

·

Stayed 1 night

Good foods in the hotel restaurant, room is clean and staff are friendly

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with separated shower and toilet and comfy beds. Some report a lack of proper work desks, occasional shower leaks and a bathroom without locks, while Wi‑Fi feedback is mixed.

Related guest reviews

8

Sharifah Naqibah

Dec 30, 2023

·

Stayed 1 night

Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.

8

Benjamin

Dec 11, 2021

·

Stayed 3 nights

Quiet & comfort. Very poor mobile signal but the WiFi is strong with hi-speed. No hair dryer. Water leak from bathroom to the room after shower.

8

Wee Kang

Dec 3, 2024

·

Stayed 1 night

Room condition is good enough and clean

8

Majidah

Sep 18, 2024

·

Stayed 2 nights

Had trouble to connect to the internet. Called the front desk and said the manager would assist me but the manager didn’t appear till the day I checked out. At last, my husband helped me out. Iron and iron board are by request. Overall, it was a good stay.

8

NORISHI

Jul 30, 2025

·

Stayed 2 nights

新しいホテルで、キレイで快適でした。トイレとシャワーが分かれているところも良かったです。洗面台がなく、シンクのところに鏡がありましたが、女性には少し不便かもしれません。朝食はビュッフェですが、マレー系の食事で、人によっては口に合わないかもしれませんが、併設しているショッピングモールにファーストフードショップもあるので、そちらで食べるのも良いと思います。値段もリーズナブルなので、機会があればまた宿泊しようと思います。

Translate

8

Ling Yen

Apr 19, 2025

·

Stayed 2 nights

The room is clean and comfy with a big sofa and round table. A few restaurants and mamak at the next building. The downside is the water rush out from bathroom during shower and wet the floor outside. Secondly, there is no working desk in the room. I was there for work trip so it was a bit inconvenient with just the sofa and round table for me to check my emails. Other than that all good

10

NUR SHAMIMI

Mar 7, 2022

·

Stayed 2 nights

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.

10

Steven

Apr 7, 2022

·

Stayed 1 night

Very nice decor and quality fittings.

10

WONG

Dec 24, 2022

·

Stayed 1 night

Well kept room, clean, comfortable bed and pillow. Hotel surroundings is quiet. Staff is polite. Food outlets is limited. Malay food, korean, Texas Chicken and Cafe, Grocery store is nearby. Walking distance is 5min.

8

Ling Yen

Jun 2, 2025

·

Stayed 4 nights

Overall experience is good, but a proper work desk is needed for people who came for business trip

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, but some guests experienced slow check-in, delayed maintenance or unreturned follow-ups.

Related guest reviews

10

Azman

Aug 26, 2024

·

Stayed 4 nights

amazing property, clean and staff were super friendly :)

8

Sharifah Naqibah

Dec 30, 2023

·

Stayed 1 night

Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.

10

Chuah

Dec 18, 2023

·

Stayed 3 nights

Everything was ok until the check in....the door was faulty and the manager told the staff to use force to push the door....all you cqn do is just offer a next room immediately? Can't you. Poor junior staff gotta just follow her leader's instruction? What hospitality is that?

10

NOOR ZAKIYAH

Sep 15, 2024

·

Stayed 1 night

Very clean and good hospitality..second time stay in this hotel

4

YeeVonne

Mar 29, 2024

·

Let's see. We started staying in this hotel not due to location but the reputation they had as a Accor brand. We found this 2 years ago while booking for a company trip and we were impressed with their service and the rooms. They staff was polite, and quick thinking. We have stayed a couple more times after that. Today during check in I must say we were totally disappointed with the service. From the front counter to the supervisor to the Director of Sales who did not call me back. Even after promising. I do not know if I will want to stay here again.

8

Majidah

Sep 18, 2024

·

Stayed 2 nights

Had trouble to connect to the internet. Called the front desk and said the manager would assist me but the manager didn’t appear till the day I checked out. At last, my husband helped me out. Iron and iron board are by request. Overall, it was a good stay.

10

Siew Choy

Jan 8, 2022

·

Stayed 2 nights

Room is clean, comfortable bed and good service

10

NUR SHAMIMI

Mar 7, 2022

·

Stayed 2 nights

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.

10

Myat

Jan 5, 2026

·

Stayed 4 nights

All are helpful.

6

Peter

Mar 6, 2024

·

Stayed 3 nights

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet, suburban setting with a small mall/marketplace and some eateries nearby; taxis are easy to get. It is outside the city center and some guests found food choices limited.

Related guest reviews

10

Michael

May 23, 2022

·

Stayed 1 night

Das Hotel ist neu und eine kleine Mall ist direkt angeschlossen. Das Frühstück ist gewöhnungsbedürftig, ansonsten alles Andere ist top!

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8

Ling Yen

Oct 24, 2025

·

Stayed 11 nights

Not much of food options around.

8

Tan

Mar 30, 2023

·

Stayed 2 nights

Clean and quiet to stay, good for business when you need to quite place to rest.

6

YUNUS BIN

Oct 26, 2024

·

Stayed 5 nights

It is far form the city.

10

Michael

Jan 28, 2023

·

Stayed 3 nights

Top Unterkunft und eine Mall liegt um die Ecke. Swimmingpools „Outdoor“ und „Indoor“ sind such vorhanden mit Supertrainingsraum.

Translate

8

Ling Yen

Apr 19, 2025

·

Stayed 2 nights

The room is clean and comfy with a big sofa and round table. A few restaurants and mamak at the next building. The downside is the water rush out from bathroom during shower and wet the floor outside. Secondly, there is no working desk in the room. I was there for work trip so it was a bit inconvenient with just the sofa and round table for me to check my emails. Other than that all good

10

NUR SHAMIMI

Mar 7, 2022

·

Stayed 2 nights

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.

10

WONG

Dec 24, 2022

·

Stayed 1 night

Well kept room, clean, comfortable bed and pillow. Hotel surroundings is quiet. Staff is polite. Food outlets is limited. Malay food, korean, Texas Chicken and Cafe, Grocery store is nearby. Walking distance is 5min.

6

Peter

Mar 6, 2024

·

Stayed 3 nights

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

6

Joseph

Jan 14, 2025

·

Stayed 1 night

Its ok to stay here if you working around the area , only have few eateries at the building in front of the hotel.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant food is rated good and breakfast is generally adequate, though the Malay-style buffet may not suit all tastes.

Related guest reviews

10

Michael

May 23, 2022

·

Stayed 1 night

Das Hotel ist neu und eine kleine Mall ist direkt angeschlossen. Das Frühstück ist gewöhnungsbedürftig, ansonsten alles Andere ist top!

Translate

8

NORISHI

Jul 30, 2025

·

Stayed 2 nights

新しいホテルで、キレイで快適でした。トイレとシャワーが分かれているところも良かったです。洗面台がなく、シンクのところに鏡がありましたが、女性には少し不便かもしれません。朝食はビュッフェですが、マレー系の食事で、人によっては口に合わないかもしれませんが、併設しているショッピングモールにファーストフードショップもあるので、そちらで食べるのも良いと思います。値段もリーズナブルなので、機会があればまた宿泊しようと思います。

Translate

10

NUR SHAMIMI

Mar 7, 2022

·

Stayed 2 nights

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.

6

Peter

Mar 6, 2024

·

Stayed 3 nights

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

8

Siew Choy

Jan 11, 2022

·

Stayed 1 night

Good foods in the hotel restaurant, room is clean and staff are friendly

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $78	12 $61	13 $65	14 $61	15 $57	16 $58	17 $62
18 $54	19 $54	20 $54	21 $57	22 $57	23 $57	24 $61
25 $54	26 $54	27 $51	28 $51	29 $51	30 $52	31 $57

Su	Mo	Tu	We	Th	Fr	Sa
1 $51	2 $51	3 $52	4 $52	5 $55	6 $70	7 $70
8 $57	9 $52	10 $51	11 $51	12 $51	13 $51	14 $51
15 $51	16 $51	17 $51	18 $51	19 $51	20 $51	21 $51
22 $51	23 $51	24 $51	25 $51	26 $51	27 $51	28 $51
29 $51	30 $51

Mercure Kuala Lumpur Glenmarie

Prices for Mercure Kuala Lumpur Glenmarie

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 Double Bed

Deluxe Room, 1 Double Bed

Superior Room, 2 Twin Beds

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed, Executive Level

Deluxe Room, 2 Twin Beds

Guest reviews of Mercure Kuala Lumpur Glenmarie

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mercure Kuala Lumpur Glenmarie

Considering this hotel for your Shah Alam trip?

Prices for upcoming dates