Name: Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Address: 170 Jalan Bukit Bintang, Kuala Lumpur, MY
Price range: 111 US$–190 US$ per night
Rating: 9.03

Opiniones de los huéspedes

Según las reseñas más recientes, el Hotel Pavilion Kuala Lumpur, gestionado por Banyan Tree, es elogiado por su inmejorable ubicación en Bukit Bintang, conectado directamente al centro comercial Pavilion, y por su personal amable. Muchos huéspedes destacan las habitaciones cómodas y espaciosas, así como el acceso al salón club.

Entre los inconvenientes más comunes se encuentran el desayuno, que a veces puede resultar concurrido o de calidad media, el registro de entrada ocasionalmente lento o tardío, y el tráfico que dificulta las paradas. Los comentarios sobre las habitaciones son mayormente positivos, pero varios huéspedes han notado olores a humedad o moho, ruido de la calle o del patio interior, y problemas esporádicos de mantenimiento o del aire acondicionado. En general, se trata de una estancia en el centro de la ciudad, ideal para compradores y exploradores urbanos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina y el gimnasio en la azotea con vistas a la ciudad destacan, y el acceso al salón club es apreciado con frecuencia. Algunos huéspedes señalan que la piscina es pequeña o necesita mantenimiento.

Reseñas de huéspedes relacionadas

8

WAI LON

24 mar 2025

·

Se alojó 9 noches

Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..

10

Ming Quan

7 sept 2025

·

Se alojó 3 noches

Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!

10

Steve

11 nov 2025

·

Se alojó 1 noche

Fabulous stay. Amazing studio room with club lounge access. Staff first class.

10

Saara

20 ene 2024

·

Se alojó 1 noche

Great stay, friendly service and good breakfast. The pool seemed a bit small considering the amount of rooms. Would stay again.

10

Masao

5 sept 2025

·

Se alojó 3 noches

プールとジムが快適でした！

10

Hans

14 dic 2025

·

Se alojó 2 noches

Ett bra hotell med ok läge finns gångvägar inomhus med ac till exempelvis petronas. Väj club room så ingår gratis drinkar vin och öl mellan 17,30-19,30 och dessutom en enklare buffe. Utmärkt personal tex ezzq.

10

Clara

14 dic 2024

·

Se alojó 8 noches

Comfortable, super convenient (access to biggest shopping mall through the lift in the hotel), gym with great view, and nice pool , again with amazing view of the city..

10

Anju

9 jul 2025

·

Se alojó 5 noches

What a beautiful property! The staff is amazing! The hospitality exceeds expectations and everyone is so helpful and welcoming at all times. Great location. The breakfast buffet was so extensive and of great quality. The club lounge staff were pleasant and welcoming and the evening snacks and drinks were great! Really enjoyed our stay!

10

Wendy

22 oct 2024

·

Se alojó 5 noches

Lovely staff everywhere. Pool needs maintenance. Breakfast is varied and plentiful. This hotel has a great location next to the Pavillion Mall.

10

ALEXIS

8 jul 2025

·

Se alojó 1 noche

Hôtel de très bon standing, très bien placé. La chambre est très spacieuse et luxueuse ! La piscine sur le toit est un vrai plus ! Hôtel parfait pour découvrir la ville a pied.

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Limpieza

La limpieza se elogia ampliamente, pero los informes de alfombras húmedas o con olor a humedad, olores persistentes y fallos ocasionales en el servicio de limpieza (por ejemplo, zonas sin limpiar u objetos olvidados) sugieren una falta de consistencia. Algunos huéspedes también mencionaron problemas de limpieza en los ascensores o baños.

Reseñas de huéspedes relacionadas

10

Carolyn

8 dic 2025

·

Se alojó 3 noches

Room was clean except for a funky scent but bearable. Excellent location & staff !

10

Victoria

8 jun 2024

·

Se alojó 3 noches

Staff were lovely. Everything super clean.

10

Yee Man Lisa

10 ene 2026

·

Se alojó 4 noches

Room was clean, staff very polite and helpful - reception staff in particular.

10

Lorna

31 oct 2025

·

Se alojó 4 noches

Clean & smart hotel with excellent staff who work very hard.

8

Chee

14 ene 2025

·

Se alojó 1 noche

The overall service was good. Friendly front desk and concierge. I have given them 5 stars during my earlier stay in this property. However, this time I'm a bit doubt about the cleanliness of the room. Myself and parents were staying there for one nigh in two separate rooms. Myself and father both have eyes infection and both of my legs are itchy and feeling like bug bites or dust mite in the room. They have taken and received the photos from me but still haven't heard anything from them.

6

Melissa

22 jul 2024

·

Se alojó 2 noches

Returning guest, but I was disappointed with the room assigned. The king beds are not consistent. Some are obviously not king size. This time round I was too tired to try and move rooms but I regret that cos there were lots of banging and whining noises in the room all through the night and into the morning. My bathroom had two sinks but one had black specks in it like it had never been cleaned. The service standard is really inconsistent , cos my last stay was much better. Overall the location is still good b it I’m disappointed I paid for a more expense room but received this standard of stay.

8

Jeffrey

5 dic 2025

·

Se alojó 1 noche

Generally clean however noticed some trash in the lift and a cleaning cloth was left on the console in the lobby of lifts

10

Wei Yang

9 feb 2025

·

Se alojó 3 noches

Carpet was moist when checking in, otherwise very perfect.

4

Shiho

1 jun 2024

·

Se alojó 6 noches

部屋や設備は新しいが清掃はあまり良くない。洗面の排水には赤カビがあった。部屋にあるコップやグラスは洗ってある物に変えるのではなく、部屋に備え付けのものを洗うようなのだが、綺麗に洗えていないので自分で再度洗う必要がある。バスエリアにタオルは多めに置いていない。必要な場合その都度連絡しなくてはいけないので面倒だ。クアラルンプールのホテル内の中華料理店の飲茶はほぼ食べ歩いたが、このホテルのものが1番口に合わなかった。料金は他のホテルと変わらない。朝食のレストランの冷房があまりきいておらず室内の席は暑く、外の席はもっと暑い。朝食の設定料金が周辺の古参のホテルより高い。朝食はほぼ毎日同じメニューだ。パビリオンショッピングモールに直結しているのでそこへ行く場合は便利だが、KLCCなどへ車で行く場合は前の道が異常に渋滞するので時間に余裕をもって行動する必要がある。総じて１週間ほどの長期滞在には向いていないように思う。２泊態度が限界。

8

Yuan Yuan

3 nov 2024

·

Se alojó 7 noches

People were very nice and location is great too, but carpet stinks, especially after you take a shower

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Habitaciones

Muchos describen las habitaciones como espaciosas, cómodas y bien equipadas, con interiores tranquilos en algunas categorías y buenas vistas. Las quejas recurrentes se refieren a olores a humedad o moho, ruido de la calle o del patio interior, ropa de cama o comodidades inconsistentes, y fallos ocasionales en el aire acondicionado, la televisión o el frigorífico; algunas habitaciones carecen de bañera.

Reseñas de huéspedes relacionadas

10

Carolyn

9 may 2025

·

Se alojó 2 noches

Lovely hotel. Lots of clear communication before checkin and how to find them, where to park etc..very straightforward to get there. Checkin ahead of time meant very quick at the desk. Very efficient and friendly. Loved the peace and quiet of this hotel despite its location. Room very sound proof. Bed very comfortable. Good sized shower - lots of hot water . Turn down service with incense and aromatherapy was lovely. Swimming pool really only good for 2 people if doing lengths but great having the outside view while swimming. Breakfast was a huge spread but nothing wow! Adequate and mediocre. A little awkward when busy with inadequate space to get around .

10

Pip

2 dic 2025

·

Se alojó 1 noche

Lovely room with great shower and amenities. Nice and quiet too. Very good customer service

6

Yam Hau

4 oct 2025

·

Se alojó 4 noches

Pillow not comfortable Very noisy

10

Risnawaty

25 dic 2024

·

Se alojó 2 noches

Practical and well-designed room layout with aesthetically-pleasing furniture and deco. Provision of glass bottles of drinking water is very much appreciated. The separate toilet door from within the main bathroom is also a plus.

8

Claire

19 ago 2025

·

Se alojó 6 noches

Lovely hotel and in middle of busy district, near station and great location. Only thing I can say as slight negative, the hotel rooms made our clothes damp, not sure if air con isn’t set properly, we had 2 rooms and we both had same issue. Staff are lovely and I caught fault anything else, it was great stay.

8

Kazuyoshi

22 may 2024

·

Se alojó 3 noches

巨大なショッピングモールに付随し、モールの名前と同じ名称（パビリオン）のホテル。8階がレセプション、その上にホテルの部屋がある。泊まった部屋は中庸のキングベッド一つの部屋。バスはなく、シャワーのみ。一応シティービューの部屋で、広さは十分。クロゼットの扉が閉まりきらず（経年変化）、中の照明はつきっぱなしだったが、夜中の常夜灯のようで、それはそれで良かったかな。朝食会場はロビー階にあり、収容人数はかなりで、余裕があった。料理はウエスタン、チャイニーズ、マレーシア、アラブと多彩で、楽しめたが、それぞれの料理のクオリティーはまずまずと言ったところか。多くの超高級ホテルが林立するクアラルンプールにあっては、まあ高級といったところか。料金もそれに見合っているように思う。エントランスのベルキャップテンの青年たちは親切で、好感が持てた。

6

Melissa

22 jul 2024

·

Se alojó 2 noches

Returning guest, but I was disappointed with the room assigned. The king beds are not consistent. Some are obviously not king size. This time round I was too tired to try and move rooms but I regret that cos there were lots of banging and whining noises in the room all through the night and into the morning. My bathroom had two sinks but one had black specks in it like it had never been cleaned. The service standard is really inconsistent , cos my last stay was much better. Overall the location is still good b it I’m disappointed I paid for a more expense room but received this standard of stay.

10

ALEXIS

8 jul 2025

·

Se alojó 1 noche

Hôtel de très bon standing, très bien placé. La chambre est très spacieuse et luxueuse ! La piscine sur le toit est un vrai plus ! Hôtel parfait pour découvrir la ville a pied.

8

Woan Pin

21 jun 2025

·

Se alojó 3 noches

My room could be left unused for a while, there is a sewage smell in the toilet in the first 1.5 days. Very limited choice on TV Chanels. Room scent service is not consistent.

6

Yuk Chiu

4 sept 2024

·

Se alojó 3 noches

Staffs were nice and place are clean. I think the room we had was not properly maintained. Within two days we found more than 5 issues in the room including the temp control and refrigerator were not working as well as the washing pipe was broken, etc. since the aircon was not controllable , the room was freezing, we could not get good sleep until we leave 😅

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Servicio

El servicio se destaca con frecuencia por ser amable, atento y servicial, con gestos considerados y una resolución de problemas eficaz. Sin embargo, algunos huéspedes experimentaron registros de entrada lentos o tardíos y un servicio desigual ocasional en el desayuno o en la recepción.

Reseñas de huéspedes relacionadas

10

steven

19 mar 2025

·

Se alojó 5 noches

Staff excellent, made stay a pleasure, would recommend

6

Wei Fen

11 sept 2025

·

Se alojó 2 noches

check in was slightly slow. The layout of the hotel was confusing as car drop off was at a different floor to check in reception, and there was no one at the L1M counter to assist where to go. Check in itself was slow, however check out was simple and fast. hotel breakfast spread was disappointing and quality of food was less than what i expected from banyan tree compared to my stay at other countries. there was also no service staff early in the morning at breakfast (6.30am) to order coffee. The room itself was acceptable and very clean.

10

Chee

3 ene 2025

·

Se alojó 3 noches

I like the service that provided by Pavillion Hotel. All staffs are extremely friendly and knowledgeable. Amirul, who was the front desk at the time when I have some questions. He had sorted all my questions out. Strongly recommended hotel in this Bukit Bintang area

10

Grant

12 ene 2026

·

Se alojó 1 noche

I have stayed there over 20 times and it is always great. the location and hotel staff. I always treat myself to a club room to have access to the club lounge, which is a highlight.

10

watson

30 dic 2024

·

Se alojó 4 noches

The two staffs at the lobby were absolutely amazing

10

Julie-ann

16 jul 2025

·

Se alojó 1 noche

Wonderful service by friendly staff.

10

Janine

22 jul 2025

·

Se alojó 1 noche

Wonderful Birthday Stay! Had a fantastic stay at Pavilion Hotel KL by Banyan Tree. A big thank you to Jennis Siaw at the front desk — she noticed it was my birthday from my passport, wished me personally, and even arranged a surprise cake! She also extended our checkout time as the room wasn’t ready at check-in. The hotel is super convenient, with direct access to Pavilion Mall and a link bridge to KLCC. Great service and perfect location — will definitely return!

10

Chwee Seng Benedict

15 feb 2025

·

Se alojó 2 noches

Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me.

6

Chung Ling

2 jul 2025

·

Se alojó 3 noches

No sleep on first night due to noise from racing motorbikes along Bukit Bintang main road. Thavan in club lounge arranged for a room change and managed to rest the next two nights.

6

Oi kwan

13 dic 2023

·

Se alojó 2 noches

It takes more than an hour to check in the hotel. There is only 1 lift operated. No wifi, no TV. The staff requested us to down grade our room as the type of rooms that we booked was not available. Finally the manager give a total of MR300 voucher for 2 nights for 1 room. This really horrified.

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Ubicación

Ubicación céntrica en Bukit Bintang, con acceso directo al centro comercial Pavilion y una pasarela cubierta a KLCC, lo que facilita el desplazamiento y las compras. El bullicio de la zona puede provocar retrasos en el tráfico o dificultades de navegación para las recogidas y los traslados.

Reseñas de huéspedes relacionadas

10

Ming Quan

7 sept 2025

·

Se alojó 3 noches

Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!

8

Kazuho

23 mar 2025

·

Se alojó 3 noches

このホテルを選んで大正解でした。大型ショッピングモール　パビリオンKL直結なので10〜22時で買い物もできてとても便利です。アロー通りまで歩いて10分程です。少し歩きますが雨が降ってもペトロナスツインタワーまでほぼ濡れずに歩いて行くことができます。

10

Jaikumar

18 nov 2025

·

Se alojó 2 noches

Clean, large room, spacious bathroom, centrally located. Getting into and out of the property by cab can be a bit tricky because of the traffic. But that is a minor inconvenince. There are plenty of good dining options in the vicinity, including at the Pavilion Mall to which the hotel is attached. I cannot say enough good thinga about the breakfast buffet. Highly recommended.

10

Jui Liang

7 jul 2025

·

Se alojó 3 noches

The location is right in the heart of Bukit Bintang and connected to the mall. Frankly, you can’t ask for a better hotel or location.

8

Joseph

27 ago 2025

·

Se alojó 1 noche

Good location, fairly quiet. Busy part of the town means you battle the traffic getting in and out.

10

Kelly

23 feb 2023

·

Se alojó 6 noches

Direct access to a great mall. Near everything.

10

MONICA CELESTE

10 may 2024

·

Se alojó 8 noches

Ottima posizione con tutti i servizi nelle vicinanze

10

Suraiya Abdul

27 oct 2025

·

Se alojó 2 noches

Had a very pleasant stay at Pavilion Hotel KL. Staff were polite, welcoming and very helpful. The rooms were comfortable and clean. The location was wonderful. It was connected to the Mall which makes it very convenient to shop and also offers dining options.

8

Choon Hiang

23 sept 2023

·

Se alojó 2 noches

Located within the Pavilion Mall

10

Jeffrey

14 oct 2025

·

Se alojó 1 noche

Great location

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Comida

El desayuno se describe a menudo como abundante, sabroso y variado, y se valoran las opciones del salón club. No obstante, varias reseñas mencionan aglomeraciones, colas o una calidad media, con variedad limitada en algunos días o en cuanto a preferencias.

Reseñas de huéspedes relacionadas

8

WAI LON

24 mar 2025

·

Se alojó 9 noches

Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..

10

Ming Quan

7 sept 2025

·

Se alojó 3 noches

Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!

10

Carolyn

9 may 2025

·

Se alojó 2 noches

Lovely hotel. Lots of clear communication before checkin and how to find them, where to park etc..very straightforward to get there. Checkin ahead of time meant very quick at the desk. Very efficient and friendly. Loved the peace and quiet of this hotel despite its location. Room very sound proof. Bed very comfortable. Good sized shower - lots of hot water . Turn down service with incense and aromatherapy was lovely. Swimming pool really only good for 2 people if doing lengths but great having the outside view while swimming. Breakfast was a huge spread but nothing wow! Adequate and mediocre. A little awkward when busy with inadequate space to get around .

10

Jaikumar

18 nov 2025

·

Se alojó 2 noches

Clean, large room, spacious bathroom, centrally located. Getting into and out of the property by cab can be a bit tricky because of the traffic. But that is a minor inconvenince. There are plenty of good dining options in the vicinity, including at the Pavilion Mall to which the hotel is attached. I cannot say enough good thinga about the breakfast buffet. Highly recommended.

6

Wei Fen

11 sept 2025

·

Se alojó 2 noches

check in was slightly slow. The layout of the hotel was confusing as car drop off was at a different floor to check in reception, and there was no one at the L1M counter to assist where to go. Check in itself was slow, however check out was simple and fast. hotel breakfast spread was disappointing and quality of food was less than what i expected from banyan tree compared to my stay at other countries. there was also no service staff early in the morning at breakfast (6.30am) to order coffee. The room itself was acceptable and very clean.

8

Arun Bhaskar

2 jul 2023

·

Se alojó 3 noches

The property is suited at a very strategic location and the staff are friendly. But the breakfast spread was very depressing considering it was heavily inclined towards asian food and most items were not available as early as 9am. Most cab drivers found it tough to find the place and not sure if better signages can be put to make it easier to identify.

10

TOMOYA

8 may 2025

·

Se alojó 3 noches

朝食がとても美味しかった。スタッフの対応も素晴らしかった。

10

Anju

9 jul 2025

·

Se alojó 5 noches

What a beautiful property! The staff is amazing! The hospitality exceeds expectations and everyone is so helpful and welcoming at all times. Great location. The breakfast buffet was so extensive and of great quality. The club lounge staff were pleasant and welcoming and the evening snacks and drinks were great! Really enjoyed our stay!

8

Chuan Sng

22 jun 2023

·

Se alojó 1 noche

The whole stay from check-in to check-out is pretty pleasant. However, the biggest letdown is the service level at their restaurant. It was a long crazy congested crowd waiting for breakfast and it was completely full with long queues outside. I had to forgo breakfast after waiting for more than 30min wait as I have to rush off for my business appt. As I am diabetic, it is absolutely essential for me to have food in the morning. As a result, I almost fainted later that morning during my meeting and medics came to my aid. If the hotel has high occupancy rate, the check-in staff should have provided prior warning and caution to have breakfast at times when there is less crowd. Unfortunately this did not happen, and caused my heath to suffer.

10

Hana

17 ene 2023

·

Se alojó 19.373 noches

Easy access to mall. The breakfast buffet spread was the best i have ever been to

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Mes	Precio medio
enero	141 US$
febrero	136 US$
marzo	132 US$
abril	135 US$
mayo	144 US$
junio	141 US$
julio	169 US$
agosto	172 US$
septiembre	161 US$
octubre	171 US$
noviembre	188 US$
diciembre	173 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $190
18 $127	19 $127	20 $127	21 $127	22 $126	23 $127	24 $133
25 $111	26 $127	27 $127	28 $127	29 $129	30 $138	31 $138

DO	LU	MA	MI	JU	VI	SA
1 $128	2 $128	3 $128	4 $131	5 $135	6 $144	7 $168
8 $154	9 $128	10 $128	11 $147	12 $128	13 $128	14 $177
15 $128	16 $128	17 $128	18 $128	19 $128	20 $130	21 $131
22 $128	23 $128	24 $128	25 $128	26 $128	27 $130	28 $135
29 $128	30 $128

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Precios para Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 2 camas individuales (Courtyard Oasis)

Habitación Club, 1 cama de matrimonio grande (Grand Oasis)

Habitación Deluxe

Habitación, 2 camas individuales (City Oasis)

Estudio, 1 cama de matrimonio grande (Urban)

Habitación Club, 2 camas individuales (City Oasis)

Habitación, 1 cama de matrimonio grande (Courtyard Oasis)

Suite, 1 cama de matrimonio grande (Urban)

Suite, 1 cama de matrimonio grande (Pavillion)

Habitación Club

Habitación, 1 cama de matrimonio grande (City Oasis)

Habitación Club, 1 cama de matrimonio grande (City Oasis)

Estudio, 2 camas individuales (Urban)

Reseñas de los huéspedes sobre Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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