Name: Arawa Park Hotel
Address: 272 Fenton Street, Rotorua, Région de la baie de l'Abondance, NZ
Price range: 139 $US–625 $US per night
Rating: 7.38

Ce qu'en disent des voyageurs

À l'Arawa Park Hotel, Independent Collection by EVT, les voyageurs soulignent régulièrement la très grande taille des chambres, le confort des lits et l'emplacement pratique avec un parking facile, tout en notant que le bâtiment est un peu daté et que plusieurs zones et équipements nécessiteraient un meilleur entretien.

Les avis concernant la propreté sont mitigés : les commentaires élogieux sur des chambres bien entretenues sont contrebalancés par des plaintes récurrentes concernant des salles de bains sales ou moisis et des objets oubliés. Le service est souvent décrit comme aimable et serviable, mais l'efficacité et la réactivité de la réception varient, avec des erreurs occasionnelles lors de l'enregistrement ou des problèmes de dépôt de garantie ou de communication. Les installations sont limitées ou peu fiables : la piscine est fermée, de nombreux bains à remous en chambre et certains équipements de la salle de sport ne fonctionnent pas, et les horaires ou la rapidité du bar ou du restaurant peuvent être variables, bien que le petit-déjeuner et les repas reçoivent à la fois des éloges et des critiques. Attendez-vous à un espace important et à un bon rapport qualité-prix plutôt qu'à du luxe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking gratuit et un accès facile sont fréquemment mentionnés. Plusieurs installations sont indisponibles ou nécessitent des réparations : la piscine est fermée, de nombreux bains à remous en chambre et certains équipements de la salle de sport ne fonctionnent pas, et le service ou les horaires d'ouverture du bar/restaurant peuvent être limités ou lents.

Avis de voyageur à ce sujet

8

Gordon

31 août 2025

·

A séjourné 1 nuit

Range of options , gym , Restaurant, bar , easy access and good parking , friendly helpful staff. Be happy to stay again . Thanks

8

brian

14 mai 2023

·

A séjourné 1 nuit

Stayed before at hotel is good but soon will need sprouse up . Bar and restaurant service is very slow and unprofessional

8

Kaleena

8 juin 2025

·

A séjourné 1 nuit

Absolutely wonderful stay with our family, clean, roomy and friendly accommodating staff. Breakfast was fabulous, parking was super easy.

6

Alice

28 avr. 2025

·

A séjourné 1 nuit

Rooms great size ,clean . The lack of proper bar staff was an issue..noone to make a cocktail and lack of variety of alcohol choices. Otherwise all good. Food was great

8

Lynne

1 juil. 2024

·

A séjourné 2 nuits

I loved the size of the room, comfortable bed and the shower was great. Checking in was not pleasant as room was not ready by 3pm and staff seemed confused over my booking as we had 2 rooms. Also sign for Happy Hour at bar but we never saw the bar opened once the 2 nights we stayed which was a shame as would have had a few drinks before heading out for dinner.

8

Andrew

20 nov. 2024

·

A séjourné 1 nuit

Great location & service. Unfortunately the pool was not operational

6

Bex

12 nov. 2024

·

A séjourné 1 nuit

Spa bath didn't work nor did the lights so it was a dark non bubbly bath. In the gym, the bike didn't work - pedal broken and the weights machine was also broken, I would definately not call it WORLD CLASS! :P I booked the hotel becuase of the gym so was quite upset about that.

8

stewart

27 mars 2023

·

A séjourné 2 nuits

Following check in we found that our tv was not fully working. The staff were very helpful and found us a new room that was an upgrade. The rooms were very spacious and the beds were very comfortable. The gym was very good and the location was very convenient.

10

Daniel

17 juin 2024

·

A séjourné 1 nuit

Great set down arrangement on arrival. Good easy free parking. Nice meals seemed to be available at any time. Great room. Very nice bed. The most helpful and friendly staff. This is a GREAT GOOD VALUE MOTEL.

2

Robyn

8 déc. 2023

·

A séjourné 1 nuit

I was not at all happy that i booked this accomodation based on pool and hot tub facilities. Once checked in with mt 3 children, we discovered pool was out of order. The room was not at a standard that is adaquate. Very run down and dirty.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est irrégulière : de nombreux clients ont trouvé des chambres propres, mais des signalements récurrents font état de salles de bains sales ou moisis, de poussière, de cheveux et de plateaux dans les couloirs qui ne sont pas enlevés.

Avis de voyageur à ce sujet

4

Yiwei

30 nov. 2024

·

A séjourné 1 nuit

I had an unpleasant experience with the cleanliness of the bathroom at this hotel. The bathtub was filthy and clearly hadn’t been cleaned properly, as there were several strands of unidentified hair left in it. On top of that, the tissue box in the bathroom was completely empty, which was extremely inconvenient. The overall state of the bathroom was unacceptable and made me feel very uncomfortable and disgusted.

10

Romance

30 janv. 2026

·

A séjourné 3 nuits

Chambre impeccable, ménage faut tous les jours. Personnel courtois. Super emplacement.

8

Maria

8 juin 2025

·

A séjourné 4 nuits

The hotel has welcoming staff but there was old hair, stains and dirt mainly in the shower and bathroom, I couldn’t see through the shower glass that is how dirty it was.(It is supposed to be see through glass)

4

Leah

8 juin 2025

·

A séjourné 1 nuit

Our sleep was interrupted by noisy water pipes and loud shoes for over an hour throughout the night. Very worn and dated bathroom, room smelt overwhelming of moth balls. Won't be returning anytime soon.

8

Lisa

6 janv. 2025

·

A séjourné 1 nuit

Large comfortable room. Bathroom a let down with mould in the shower grouting. Needs a good clean.

8

Leonie

26 mai 2025

·

A séjourné 1 nuit

We have stayed at this hotel before, so knew it would suit our requirements for an overnight stay. The place is rather old fashioned, but has large comfortable warm rooms, great shower and bed. Would stay here again. The only thing we did notice is the dirty meal tray/plates that were never cleared away, that had been left in the corridors outside rooms of previous occupiers, not a good look.

4

Mandeep

12 juil. 2024

·

A séjourné 1 nuit

Room was not clean, dirt was on furniture then they gave another room, spider web on roof inside room

6

Douglas

26 févr. 2024

·

A séjourné 4 nuits

Bathrooms need renovation plus the sink, counter and floor of bathroom were not clean on arrival. Toilet seat slides off bowl. TV has a pop-up banner add display for the TV manufacturer that blocks part of the picture.

4

Diego

20 mai 2025

·

A séjourné 1 nuit

I feel this property isn't well-maintained. Bathrooms don't feel clean and the room we got, which faced the park/parking lot, didn't have a good window insulation. That meant that air entered the room through the old windows, and the A/C didn't work half of the time, and the heater in the room was turned on. The bed felt more like a double than a queen size but regardless, my back hurt after sleeping one night. By comparison, Hana Lodge is top-notch and not that much more expensive.

6

Julie

7 oct. 2023

·

A séjourné 2 nuits

They really need to clean up better! The bathroom had soap marks on benches, the shower head needed a scrub. Jug needed a clean which I couldn’t use because it dirty. The lights would flicker on and off and we couldn’t get into our room because our card stopped working. Room service didn’t vaccum the room and made our beds but stuff were still in our sheets and which meant they didn’t fully clean and they left us no towels.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont très grandes, avec des lits confortables et une vue agréable sur l'hippodrome, mais le décor est daté. Le bruit provenant des couloirs, des problèmes de Wi-Fi occasionnels et des problèmes intermittents d'A/C ou d'éclairage sont mentionnés.

Avis de voyageur à ce sujet

4

Chung

23 oct. 2025

·

A séjourné 1 nuit

Air condition is not powerful enough for the room

10

Rochelle

24 avr. 2025

·

A séjourné 2 nuits

Room was huge, very clean.

8

Adrian

26 juin 2025

·

A séjourné 2 nuits

Nice big rooms with lots of space and a great outlook over the racecourse.

4

David

5 janv. 2025

·

A séjourné 3 nuits

I wish I had seen the review on the Google before I booked this accommodation. My room's air conditioning was not working and had told the receptionist three times and never had taken any action before I checked out. The room was not worth what I paid for. I will not take any chance to look at this hotel again.

8

Joanne

18 juil. 2024

·

A séjourné 1 nuit

Very spacious room with comfortable beds bathroom clean but very outdated. Easy parking and friendly staff checking in. Just bear in mind walls are paper thin.

6

Kaiapa

18 août 2025

·

A séjourné 1 nuit

The rooms are very much the same since I last stayed 20 years ago. Dated but still usable. The ceiling had water damage and the gib plasterboard on the ceiling was exposed. The shower door wouldn’t s close properly. The hallway is very loud with people opening and closing/slamming doors from the hallway and then unfortunately the hotel was getting renovations at that time the noise at 8am disturbed us. Still a good hotel and affordable for a quick stay over.

8

Kosta

26 mai 2024

·

A séjourné 1 nuit

Disappointed couldn’t get wi-fi in my room

10

Steve

2 sept. 2025

·

A séjourné 3 nuits

Huge rooms! Nice and quiet. Lighting a little bit dull. Overall really enjoyed it.

10

Hiraina

22 juil. 2024

·

A séjourné 2 nuits

Rooms are very spacious, TV is a big screen, beds so comfortable! Also loved the spa and the balcony overlooking the race-course!

10

Hiraina

26 juin 2024

·

A séjourné 1 nuit

Love the spacious rooms, the so, so comfortable beds, the big screen tv and shower!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable, serviable et arrange parfois des surclassements ou une assistance flexible, mais le service de la réception peut être lent ou peu professionnel, avec des erreurs lors de l'enregistrement, des confusions concernant le dépôt de garantie et une réactivité inégale.

Avis de voyageur à ce sujet

8

Elizabeth

12 mars 2025

·

A séjourné 2 nuits

No staff on Reception. They should have a bell to summon staff to front desk rather than having guests calling out to see if any staff can hear and /or come to receive guests to check in and or to assist with enquires.

4

Brian

24 mars 2025

·

A séjourné 1 nuit

TV did not work. Reception was quite slow, not enough staff. Cracks and signs of wear and tear, perhaps a make over where needed.

10

Jaqueline

13 oct. 2025

·

A séjourné 1 nuit

Staff were friendly and we enjoyed our stay wish we booked more nights!

10

claudia

15 déc. 2024

·

A séjourné 2 nuits

My son got sick and the staff were very accommodating and helpful with warming up food at off service hours, and we had our flight cancelled and rebooked for late afternoon, we got a late check out option given the option to leave at the time we needed. I will rate it as an outstanding service!!

8

Toshihiro

12 janv. 2026

·

A séjourné 1 nuit

チェックインの時の係員の態度が良くない。２名いたが、１名は丁寧に一生懸命やっているが、もう一人はまるでやる気がない。一生懸命対応している方の担当者がいろいろとリクエストのある２組をさばいていたにもかかわらず、特段何もリクエストのない自分のチェックインにはそれ以上時間がかかった。チェックアウトはスムーズでよかったです。お部屋はとても広くて清潔ではあったけれど、家具が結構ヘタっていた（キャビネット）。あと便座が配管の関係からか、レンガ一個分くらいの下駄をはいていて着座位置がかなり高いので、小柄な人は用を足すのに苦労すると思う。シャワースペースだけ低くして他を高くすれば水回りも解決できそうな気がする。シャワーの水量は少なめ。

8

stewart

27 mars 2023

·

A séjourné 2 nuits

Following check in we found that our tv was not fully working. The staff were very helpful and found us a new room that was an upgrade. The rooms were very spacious and the beds were very comfortable. The gym was very good and the location was very convenient.

6

Claire

19 avr. 2024

·

A séjourné 1 nuit

The staff were friendly but there didn't seem to be enough of them. We would have dined in the restaurant but no one was monitoring the entrance of the dining room, so we left after a few minutes. (We noticed another guest was having the same experience the next day). There was a significant leak in the corridor not far from our room, this was there before we checked in & was worse when we left the next day. Our bathroom felt like it needed a good clean & definitely needed some maintenance work. The bedroom was clean though & spacious. It felt like we had been given an old room & that the hotel was still struggling after the quiet times of covid.

8

Te Waiata

22 juin 2025

·

A séjourné 2 nuits

The customer service and hospitality was wonderful.

6

Abbie

2 août 2023

·

A séjourné 1 nuit

Staff member who was checking me in wanted a security deposit but couldn’t explain why when the room was already paid for. No light bulb in bathroom and room felt tired and not overly clean.

6

Frank

26 oct. 2025

·

A séjourné 2 nuits

Over all a good place to stay. Staff gave us the wrong room that was already occupied. The occupant freaked out when she saw us. Front counter staff didn't even apologize for their mistake which i thought was unprofessional. Our room had a kitchenette but no cutlery or plates, no microwave, would have been better if these utensils and appliances were available. A clean, well kept facility, room serviced to a really good standard. Regards.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base pratique à proximité des attractions de Rotorua et du lac, généralement calme, avec un parking spacieux. Une voiture est utile, plusieurs notant qu'il faut compter environ un kilomètre ou 20 à 25 minutes à pied pour rejoindre le centre-ville.

Avis de voyageur à ce sujet

8

Kathleen

8 janv. 2025

·

A séjourné 2 nuits

Loved the location, quiet. Room size are great. It is aged not upgraded especially the bathroom.

8

Chris

10 avr. 2025

·

A séjourné 1 nuit

Well priced and relatively central to rotorua, easy walk into the centre of the city

8

Peter

14 juil. 2025

·

A séjourné 1 nuit

Great location and easy access and spacious room

6

Adam

24 janv. 2025

·

A séjourné 1 nuit

Convenient location

8

Eloy

11 août 2024

·

A séjourné 2 nuits

Excellent location

8

Sandra

18 nov. 2025

·

A séjourné 1 nuit

Big, clean room! Great breakfast. Close to town and the lake.

10

NHI

2 oct. 2025

·

A séjourné 1 nuit

Great location

8

Charandeep Singh

2 juin 2024

·

A séjourné 2 nuits

Good location to stay

8

Jon

9 févr. 2025

·

A séjourné 1 nuit

Very clean and roomy. Strickly nothing for cooking, just tea or coffee. Conveniently located for going in any direction by vehicle - North,South,East or West.

8

Shashikanth

16 mars 2024

·

A séjourné 3 nuits

Good place to stay. A mile from the downtown

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner et les repas sont mitigés : beaucoup apprécient le buffet et les repas au restaurant, tandis que d'autres décrivent une qualité médiocre, des options limitées ou un service lent.

Avis de voyageur à ce sujet

10

Sam

17 sept. 2025

·

A séjourné 1 nuit

my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again

8

Piri

20 sept. 2025

·

A séjourné 1 nuit

Stay was good. Nice and quiet. Breakfast was great. Lots of options and was delicious. Would definitely come back

8

Bennet

8 nov. 2025

·

A séjourné 1 nuit

Umgebung ist einzigartig, die Zimmer sind riesig und die Betten super bequem. Allerdings ist das Bad sehr veraltet und das Frühstück katastrophal.

4

Jane

26 juin 2025

·

A séjourné 2 nuits

This hotel needs a complete overhaul. The beds were squishy, the fittings in the room ancient. The breakfast buffet was overpriced, not much selection and inedible. The carpets were gross. It was a very negative experience

10

Kathleen

16 janv. 2026

·

A séjourné 2 nuits

Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.

8

joanna

21 févr. 2024

·

A séjourné 2 nuits

Lovely and helpful reception staff. The building is good and the rooms are very spacious. Amenities are ok - some aspects are a little dated but functional. Clean and comfortable.good location The only negative is the breakfast - poor quality - not worth the cost.

10

Tamara

29 déc. 2025

·

A séjourné 1 nuit

Was really nice breakfast buffet was great!

10

Maria

24 mai 2025

·

A séjourné 1 nuit

Friendly staff, clean room, excellent dining options.

6

Warren

9 nov. 2024

·

A séjourné 1 nuit

Basic accommodation. Restaurant service was very slow.

10

Julian

17 juil. 2025

·

A séjourné 2 nuits

We had a wonderful stay, excellent customer service.' Great food well recommended A+++

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	103 $US
février	142 $US
mars	118 $US
avril	104 $US
mai	84 $US
juin	79 $US
juillet	112 $US
août	109 $US
septembre	139 $US
octobre	83 $US
novembre	99 $US
décembre	103 $US

di	lu	ma	me	je	ve	sa
1 $196	2 $196	3 $230	4 $230	5 $230	6 $230	7 $194
8 $194	9 $197	10 $230	11 $197	12 $571	13 $571	14 $259
15 $194	16 $230	17 $230	18 $230	19 $230	20 $197	21 $571
22 $203	23 $202	24 $242	25 $571	26 $571	27 $571	28 $571
29 $252	30 $236

Arawa Park Hotel

Prix pour Arawa Park Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Familiale

Chambre Supérieure, 2 grands lits, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre Supérieure avec lits jumeaux, 2 grands lits

Suite Deluxe, 1 chambre, baignoire à jets

Chambre Deluxe avec lits jumeaux, 2 grands lits, rez-de-chaussée

Chambre Deluxe, 1 très grand lit

Chambre Deluxe avec lits jumeaux, 2 grands lits

Avis des voyageurs sur Arawa Park Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $144	23 $158	24
25 $163	26 $139	27 $139	28 $164	29 $625	30 $173	31 $227