Sura Hagia Sophia Hotel
"Desayuno genial."
"Buena ubicación."
"Les encantó la piscina."
"El personal era atento y profesional."
Servicios
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Descripción de la propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece sauna, gimnasio y piscina al aire libre de temporada. Otr...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece sauna, gimnasio y piscina al aire libre de temporada. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos. Si quieres pasar un día en un parque temático, utiliza el servicio de transporte (de pago) disponible.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y un servicio de limusina o coche con chófer a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Galeyan Restaurant, el restaurante de este hotel, ofrece almuerzos, cenas y brunch. También tienes a tu disposición una cafetería y un servicio de habitaciones las 24 horas. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 10:30, mientras que los fines de semana el horario es de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 220 habitaciones con aire acondicionado, minibar y televisión LCD. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil) y escritorio, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Sura Hagia Sophia Hotel, disfrutarás de una fantástica ubicación en el centro de Estambul, a solo 2 min a pie de Plaza de Sultanahmet y a 5 min de Hagia Sophia. Además, este hotel para familias se encuentra a 0,7 km de Gran Bazar y a 0,8 km de Mezquita Azul.
Qué hay cerca
Cisterna Basílica(0.1 millas)
Plaza de Sultanahmet(0.1 millas)
Hagia Sophia(0.3 millas)
Museo de Arte Turco e Islámico(0.3 millas)
Gran Bazar(0.4 millas)
Mezquita Azul(0.5 millas)
Iglesia de San Sergio y San Baco(0.6 millas)
Bazar de las Especias(0.6 millas)
Plaza Eminönü(0.7 millas)
Muelle Eminönü(0.7 millas)
Plaza Beyazit(0.7 millas)
Parque Gülhane(0.8 millas)
Palacio de Topkapi(0.9 millas)
Bósforo(0.9 millas)
Mezquita de Süleymaniye(1 millas)
Aeropuerto Internacional Sabiha Gökçen(SAW)(28.1 millas)
Estambul (IST)(26 millas)
Seleccionar fechas para continuar
From
142 US$
/ noche
Reseñas de los huéspedes
8.3
Muy bueno
Basado en 3029 comentarios verificados
¿Quién se queda aquí?
Trabajo
9%
Pareja
39%
Familia
31%
Grupo
14%
Solo/a
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Sura Hagia Sophia Hotel, los viajeros elogian constantemente su inmejorable ubicación en Sultanahmet y la amabilidad general del personal, aunque las opiniones sobre las habitaciones, la limpieza y la calidad del desayuno varían, destacando comentarios recurrentes sobre habitaciones pequeñas o anticuadas, ruido y problemas ocasionales de mantenimiento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Sura Hagia Sophia Hotel, los viajeros elogian constantemente su inmejorable ubicación en Sultanahmet y la amabilidad general del personal, aunque las opiniones sobre las habitaciones, la limpieza y la calidad del desayuno varían, destacando comentarios recurrentes sobre habitaciones pequeñas o anticuadas, ruido y problemas ocasionales de mantenimiento.
Los huéspedes aprecian el patio, la pequeña piscina al aire libre, el spa y el hamam, aunque la accesibilidad puede ser complicada debido a que algunas áreas requieren escaleras o un acceso incómodo con el ascensor. El servicio suele ser cálido y servicial, pero hay informes de una recepción lenta o poco receptiva, intentos de venta agresivos o traslados caros y habilidades limitadas en inglés. Se espera una base céntrica y animada ideal para visitar lugares de interés, en lugar de una estancia de lujo tranquila y de primera categoría.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El patio, la pequeña piscina al aire libre y el spa o hamam son populares; hay un gimnasio disponible, aunque algunos señalan necesidades de mantenimiento. La accesibilidad puede ser un desafío, ya que algunas áreas requieren escaleras para llegar a los ascensores y se informaron interrupciones ocasionales de las instalaciones.
Reseñas de huéspedes relacionadas
8
John
6 abr 2024
·
Se alojó 4 noches
Great location to see the main sights. Used the gym.and Haman. Nice rooms. Good 4 star hotel.
Great location to see the main sights. Used the gym.and Haman. Nice rooms. Good 4 star hotel.
8
Kristin Elisabeth
24 sept 2025
·
Se alojó 3 noches
Hotellet ligger perfekt med gåavstand til de fleste turist attraksjoner. Hotellet har et hyggelig uteområde med svømmebasseng. Personalet var både hjelpsomme og meget hyggelig. Hotellet serverte en variert og god frokost.
Hotellet ligger perfekt med gåavstand til de fleste turist attraksjoner. Hotellet har et hyggelig uteområde med svømmebasseng. Personalet var både hjelpsomme og meget hyggelig. Hotellet serverte en variert og god frokost.
10
Julie
4 ago 2023
·
The hotel is very clean and the staff are very welcoming and helpful. It is a brilliant location for all the major sites - the Blue Mosque and Hagia Sophia are a 5-10 minute walk away. Being so central but still having an outdoor pool is an unusual and good combination. The hotel spa facilities are available for all guests and staff are welcoming, the treatments cost extra.
The hotel is very clean and the staff are very welcoming and helpful. It is a brilliant location for all the major sites - the Blue Mosque and Hagia Sophia are a 5-10 minute walk away. Being so central but still having an outdoor pool is an unusual and good combination. The hotel spa facilities are available for all guests and staff are welcoming, the treatments cost extra.
8
Meena
2 nov 2025
·
Se alojó 3 noches
I had a wonderful stay. I want to give a special thanks to the bellman Acuman, who went out of his way to always make is feel comfortable and helped with bag ect. The one concerning thing is if you can do some stairs then ask the hotel of the main floor elevator is fixed. Over the week I was there, they kept saying it was getting fixed but it never got fixed. So you have to do one flight of stairs to get to lobby. Great location and as a result many of the surrounding streets are closed during day. Hotel is a golf cart that can help pick you up from down the hill when you arrive. They don’t tell you that but the service is there. Lots of stuff to do within walking distance such as the blue and Sophia mosque. Lots of food options (all Turkish). Overall, great stay
I had a wonderful stay. I want to give a special thanks to the bellman Acuman, who went out of his way to always make is feel comfortable and helped with bag ect. The one concerning thing is if you can do some stairs then ask the hotel of the main floor elevator is fixed. Over the week I was there, they kept saying it was getting fixed but it never got fixed. So you have to do one flight of stairs to get to lobby. Great location and as a result many of the surrounding streets are closed during day. Hotel is a golf cart that can help pick you up from down the hill when you arrive. They don’t tell you that but the service is there. Lots of stuff to do within walking distance such as the blue and Sophia mosque. Lots of food options (all Turkish). Overall, great stay
10
Boris
25 jul 2025
·
Se alojó 5 noches
Stayed for 5 nights together with my 17year-old daughter, first-time sightseeing tour in Istanbul. Wonderful hotel, amazing food, helpful staff, clean, best possible location for sightseeing and public transport...has a swimming pool, sauna, and steam room - all included, our room was quiet, no complains... can certainly recommend as a great family-friendly hotel.
Stayed for 5 nights together with my 17year-old daughter, first-time sightseeing tour in Istanbul. Wonderful hotel, amazing food, helpful staff, clean, best possible location for sightseeing and public transport...has a swimming pool, sauna, and steam room - all included, our room was quiet, no complains... can certainly recommend as a great family-friendly hotel.
8
David
14 jul 2025
·
Se alojó 4 noches
A great location to visit all the sites in the Old Town of Istanbul! The elevators were odd in the entry point for our rooms required going up a flight of stairs. The concierge was very helpful, especially as we didn’t speak Turkish.
A great location to visit all the sites in the Old Town of Istanbul! The elevators were odd in the entry point for our rooms required going up a flight of stairs. The concierge was very helpful, especially as we didn’t speak Turkish.
8
William
25 jul 2025
·
Se alojó 2 noches
Need to be a bit more accomodating. Had to wait 5 hours to get a room after a long flight. Food in restaurant was good. Coffee not so much. Good location. Room and bathroom adequate. Pool too small and crowded for swimming. Internet slow.
Need to be a bit more accomodating. Had to wait 5 hours to get a room after a long flight. Food in restaurant was good. Coffee not so much. Good location. Room and bathroom adequate. Pool too small and crowded for swimming. Internet slow.
10
GEORGINA
20 jun 2025
·
Se alojó 3 noches
Great hotel. Location perfect for sightseeing and getting around the city. Lots of restaurants nearby. Staff really helpful and the pool was great to relax by after busy days in Istanbul
Great hotel. Location perfect for sightseeing and getting around the city. Lots of restaurants nearby. Staff really helpful and the pool was great to relax by after busy days in Istanbul
8
Naoki
29 sept 2025
·
Se alojó 4 noches
立地はいい。Sultanahmet停留所から歩いて数分。5つ星としては施設規模は十分ではないが、プール、ジム、ガーデンがあり、朝食ブッフェは内容豊富。満足できる。
立地はいい。Sultanahmet停留所から歩いて数分。5つ星としては施設規模は十分ではないが、プール、ジム、ガーデンがあり、朝食ブッフェは内容豊富。満足できる。
8
Justine
20 sept 2025
·
Se alojó 3 noches
Very well placed, comfortable and friendly. I liked having an outside pool in a mid city location.
Very well placed, comfortable and friendly. I liked having an outside pool in a mid city location.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes informan que las habitaciones están limpias, pero los problemas recurrentes incluyen ropa de cama manchada, baños mohosos o desgastados, olores desagradables y limpieza inconsistente; algunos notaron muebles de piscina sucios o desgastados.
Reseñas de huéspedes relacionadas
8
JUNKO
6 jun 2025
·
Se alojó 2 noches
有名な観光地が徒歩圏内で観光には良かったのですが、お風呂の底から水漏れしてびっくりしました 対応はふくだけで、何事もないようにスタッフは帰っていきました 朝食はとても美味しかったです
有名な観光地が徒歩圏内で観光には良かったのですが、お風呂の底から水漏れしてびっくりしました 対応はふくだけで、何事もないようにスタッフは帰っていきました 朝食はとても美味しかったです
6
Caroline
5 jun 2025
·
Se alojó 2 noches
I’m not sure how this can be considered to be a 5-star hotel. The whole place needs to be refurbished. Rooms and common areas are all extremely tired and very outdated (80’s decor), everything very worn. Tea and coffee facilities with paper cups!?! Breakfast ok but poorly set up. Difficult to move around serving counters, with staff and cleaners in the way. No servers asking what you’d like (cooked breakfast possible). My room faced what looked like a building site. Bathroom needs upgrading, dirty grout on tiles, shower head clogged up with limescale so squirting all over the place. Unsightly parts of room/bathroom covered up with picture frames or metal cover…. Usual loose toilet roll holder on wall, taps dirty and limescaled, 5 star it is not! Good location and ok pool, spa outdated and shabby though.
I’m not sure how this can be considered to be a 5-star hotel. The whole place needs to be refurbished. Rooms and common areas are all extremely tired and very outdated (80’s decor), everything very worn. Tea and coffee facilities with paper cups!?! Breakfast ok but poorly set up. Difficult to move around serving counters, with staff and cleaners in the way. No servers asking what you’d like (cooked breakfast possible). My room faced what looked like a building site. Bathroom needs upgrading, dirty grout on tiles, shower head clogged up with limescale so squirting all over the place. Unsightly parts of room/bathroom covered up with picture frames or metal cover…. Usual loose toilet roll holder on wall, taps dirty and limescaled, 5 star it is not! Good location and ok pool, spa outdated and shabby though.
6
Ibtasam
16 jul 2025
·
Se alojó 1 noche
Property was in a convenient and great location. Room bathroom was smelly and not clean. And not worth what I paid for it.
Property was in a convenient and great location. Room bathroom was smelly and not clean. And not worth what I paid for it.
2
Dayron
23 jul 2024
·
Se alojó 3 noches
Super dirty rooms overall, sheets, tables, bathroom, cruise size bathroom, no one single hook for towels, poor A/C not sound proof youbcan hear everything outside, the only good thing about this hotel is location everything else 1/10 NOT RECOMMENDED
Super dirty rooms overall, sheets, tables, bathroom, cruise size bathroom, no one single hook for towels, poor A/C not sound proof youbcan hear everything outside, the only good thing about this hotel is location everything else 1/10 NOT RECOMMENDED
8
Irum
17 ago 2025
·
Se alojó 8 noches
I really loved the location & the staff. The only thing I did not like was the comforters were dirty with stains on them. Even though housekeeping would come daily the stains were still there meaning they did not change them. 😞however our trip was fabulous & I would stay there again just pls for future plz change the bedding. Thx
I really loved the location & the staff. The only thing I did not like was the comforters were dirty with stains on them. Even though housekeeping would come daily the stains were still there meaning they did not change them. 😞however our trip was fabulous & I would stay there again just pls for future plz change the bedding. Thx
6
Rolf Erik
14 sept 2025
·
Se alojó 3 noches
Medium service minded staff with reception being all time low. Good breakfast with nice selection, but very crowded and loudly. Cleaning in room and bathroom especially not satisfying.
Medium service minded staff with reception being all time low. Good breakfast with nice selection, but very crowded and loudly. Cleaning in room and bathroom especially not satisfying.
6
MOHAMED
18 ago 2024
·
Se alojó 13 noches
Les chambres ne sont pas propres, Le ménage est bâclé. Pendant plusieurs jours, le personnel ne passait pas l’aspirateur, nous avons dû demander à la personne peu aimable de revenir faire le ménage. Le pire est la piscine: les transats sont cassés, les matelas degeulasses totalement tachés sans protection, les sols sont très sales,… il y’a de la vase dans toutes les évacuations autour de la piscine. Enfin, cet établissement n’est pas adapté aux personnes à mobilité réduite … nous devions impérativement prendre les escaliers pour rejoindre l’ascenseur… un ascenseur sombre étroit …
Les chambres ne sont pas propres, Le ménage est bâclé. Pendant plusieurs jours, le personnel ne passait pas l’aspirateur, nous avons dû demander à la personne peu aimable de revenir faire le ménage. Le pire est la piscine: les transats sont cassés, les matelas degeulasses totalement tachés sans protection, les sols sont très sales,… il y’a de la vase dans toutes les évacuations autour de la piscine. Enfin, cet établissement n’est pas adapté aux personnes à mobilité réduite … nous devions impérativement prendre les escaliers pour rejoindre l’ascenseur… un ascenseur sombre étroit …
8
Mathieu
9 nov 2025
·
Se alojó 4 noches
Clean room and amenities.
Clean room and amenities.
4
Muhammad
1 ene 2024
·
Se alojó 8 noches
The rooms were in bad condition such as damaged floor tiles, dirty curtains and Bed headboard with blood marks and buggers. The shower door was damaged. The shower door was damaged and hanging and was not safe. The room entry door lock did not work the first day.l and as a result our room was unlocked while we were out. The breakfast had many options but the only fresh item was the egg made in order among more than 20 dishes.
The rooms were in bad condition such as damaged floor tiles, dirty curtains and Bed headboard with blood marks and buggers. The shower door was damaged. The shower door was damaged and hanging and was not safe. The room entry door lock did not work the first day.l and as a result our room was unlocked while we were out. The breakfast had many options but the only fresh item was the egg made in order among more than 20 dishes.
6
Nagareddy
27 abr 2025
·
Se alojó 2 noches
Great Location, not a 5 star for sure.. not clean.. terrible size of the bath room.
Great Location, not a 5 star for sure.. not clean.. terrible size of the bath room.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde espacios compactos y algunas unidades subterráneas hasta suites más grandes; varios señalan distribuciones incómodas (por ejemplo, pilares), paredes delgadas y ruido, y problemas con el aire acondicionado junto con accesorios ocasionales anticuados. Algunas habitaciones ofrecen vistas destacadas de Santa Sofía o la Mezquita Azul.
Reseñas de huéspedes relacionadas
8
LUIS
23 ago 2025
·
Se alojó 3 noches
Location is great. The hotel is not maintained things in room were broken. The hotel is clean and comfortable
Location is great. The hotel is not maintained things in room were broken. The hotel is clean and comfortable
8
george
1 ago 2025
·
Se alojó 5 noches
Amazing location in key historic sites and grand bazaar. Lots of restaurants and friendly crowds. Hotel is a little run down and the walls are paper thin affording all kinds of noise.
Amazing location in key historic sites and grand bazaar. Lots of restaurants and friendly crowds. Hotel is a little run down and the walls are paper thin affording all kinds of noise.
10
Vivian
2 abr 2025
·
Se alojó 4 noches
Too hot in rooms, just heater option.
Too hot in rooms, just heater option.
2
Adil
1 jun 2025
·
Se alojó 3 noches
Extremely Disappointing – Definitely Not a 5-Star Hotel We stayed for two nights and honestly couldn’t wait to leave. The room was tiny, uncomfortably hot, and smelled of sewage. The air conditioning was completely useless—blowing out hot air in the middle of a very hot country. To make matters worse, our window faced directly into nearby residential flats, and we actually saw someone watching us while we were getting changed. It felt intrusive, unsafe, and completely unacceptable for any hotel, let alone one claiming to be 5-star. We raised these issues with reception, but the staff were rude and uninterested. Instead of trying to help, they made lazy excuses, claiming the hotel is a historical monument and nothing could be done. That’s not a valid reason for failing to provide basic comfort, privacy, or decency. A refurbishment or proper room layout is still possible—they just didn’t care. Breakfast was also a complete disaster. The area was severely understaffed, tables left dirty, food not replenished, and flies were hovering around or even inside some of the dishes. There was no coffee available for over an hour. The food was bland, limited, and cheap—like something from a budget 2-star motel. This hotel is all show and no substance. At best, it deserves 2 stars. Don’t waste your money—you’ve been warned.
Extremely Disappointing – Definitely Not a 5-Star Hotel We stayed for two nights and honestly couldn’t wait to leave. The room was tiny, uncomfortably hot, and smelled of sewage. The air conditioning was completely useless—blowing out hot air in the middle of a very hot country. To make matters worse, our window faced directly into nearby residential flats, and we actually saw someone watching us while we were getting changed. It felt intrusive, unsafe, and completely unacceptable for any hotel, let alone one claiming to be 5-star. We raised these issues with reception, but the staff were rude and uninterested. Instead of trying to help, they made lazy excuses, claiming the hotel is a historical monument and nothing could be done. That’s not a valid reason for failing to provide basic comfort, privacy, or decency. A refurbishment or proper room layout is still possible—they just didn’t care. Breakfast was also a complete disaster. The area was severely understaffed, tables left dirty, food not replenished, and flies were hovering around or even inside some of the dishes. There was no coffee available for over an hour. The food was bland, limited, and cheap—like something from a budget 2-star motel. This hotel is all show and no substance. At best, it deserves 2 stars. Don’t waste your money—you’ve been warned.
10
Tina
23 ago 2025
·
Se alojó 2 noches
We loved our stay at this property. Reviews had me worried but we ended up staying in 2 nights as part of a tour then 2 nights in a family garden suite. All the rooms were great, we loved the patio of the garden suite that also had 2 bedrooms, 2 bathrooms and a living room. The hotel was in a super convenient area, walkable to all major attractions. The staff went out of their way to accommodate guests and the breakfast had tonnes of options. A great hotel in Istanbul.
We loved our stay at this property. Reviews had me worried but we ended up staying in 2 nights as part of a tour then 2 nights in a family garden suite. All the rooms were great, we loved the patio of the garden suite that also had 2 bedrooms, 2 bathrooms and a living room. The hotel was in a super convenient area, walkable to all major attractions. The staff went out of their way to accommodate guests and the breakfast had tonnes of options. A great hotel in Istanbul.
8
Abishai
3 nov 2025
·
Se alojó 1 noche
Great Hotel to stay it if you are planning on seeing Hagia Sophia, Blue Mosque and surrounding sites. Staff was very helpful and the room was spotless upon arrival. Would highly recommend if you are having a short stay. Due to the room size, I would not recommend staying for an extended duration but other than that it was excellent.
Great Hotel to stay it if you are planning on seeing Hagia Sophia, Blue Mosque and surrounding sites. Staff was very helpful and the room was spotless upon arrival. Would highly recommend if you are having a short stay. Due to the room size, I would not recommend staying for an extended duration but other than that it was excellent.
4
Deeana
25 ago 2023
·
Se alojó 1 noche
It was in a good location. Although the room we had, had a HUGE pole in the middle of the room which made it inconvenient and hard to move around . When asked if we could move, they said no
It was in a good location. Although the room we had, had a HUGE pole in the middle of the room which made it inconvenient and hard to move around . When asked if we could move, they said no
8
Khian
21 oct 2024
·
Se alojó 4 noches
The location is very good, walk to the Blue Mosque and Hagia Sofia in less than 10 minutes. It is also closed to the tram station. Many restaurants next to the hotel, but they server almost all the same foods. Property is good. Room is on the small size for standard room. The shampoo dispenser is broken and they did not fix it after I told them for the 4 days that I stayed there. The AC does not seem to be that cool. Overall, it is OK but have room for improvements.
The location is very good, walk to the Blue Mosque and Hagia Sofia in less than 10 minutes. It is also closed to the tram station. Many restaurants next to the hotel, but they server almost all the same foods. Property is good. Room is on the small size for standard room. The shampoo dispenser is broken and they did not fix it after I told them for the 4 days that I stayed there. The AC does not seem to be that cool. Overall, it is OK but have room for improvements.
8
Khairul Khalil
20 mar 2025
·
Se alojó 1 noche
Beautiful view of Hagia Sophia from my room.
Beautiful view of Hagia Sophia from my room.
6
Eleanor
28 jun 2025
·
Se alojó 1 noche
The hotel was advertised as 5-star but the hotel was really not 5-star standard, more like a 3 or 4 at best. The rooms are poorly designed, there is very little space around the bed, there isn’t a proper desk or chair if you want to work from the room. The hotel was noisy, we were woken up at midnight by the guests above us being really loud. The television is very old and has no hdmi connection, reception told us that guests ask for this all the time but they haven’t bothered to upgrade the televisions. The bathrooms look quite worn and could do with an upgrade. Generally just low quality for the price paid. Expected a lot more and wouldn’t stay again.
The hotel was advertised as 5-star but the hotel was really not 5-star standard, more like a 3 or 4 at best. The rooms are poorly designed, there is very little space around the bed, there isn’t a proper desk or chair if you want to work from the room. The hotel was noisy, we were woken up at midnight by the guests above us being really loud. The television is very old and has no hdmi connection, reception told us that guests ask for this all the time but they haven’t bothered to upgrade the televisions. The bathrooms look quite worn and could do with an upgrade. Generally just low quality for the price paid. Expected a lot more and wouldn’t stay again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos elogian al personal amable y servicial en todos los departamentos, pero las experiencias varían: se mencionan repetidamente recepciones poco amables o poco receptivas, registro lento, intentos de venta agresivos o traslados caros, y habilidades desiguales en inglés.
Reseñas de huéspedes relacionadas
2
Smitha
17 nov 2023
·
Se alojó 2 noches
We arrived using the airport transfer at the hotel at around 6:00 AM. I had discussed our arrival time in advance and said we would need an early check in which was confirmed. But when we arrived, we realised that this was not passed on. The staff kept promising it will be soon and we had stay at the lounge for hours before deciding to go out sight seeing without freshening up. The staff at the time of checking in were extremely rude, they were very busy but thats no excuse to be rude to a family who have been given false promises by their own team. It was also my daughter's 18th birthday. Needless to say they ruined it for her. But we were able to salvage a little bit by taking her out in the evening. Additionally, we had booked a room with a Queen bed and a single, instead we were given 3 singles ! The air conditioner wouldnt work and after calling multiple times they switched it on and minutes later somebody came in saying they were there to fix it - almost to say that we had kicked up a fuss when the air conditioner was working and the staff made us feel embarassed and silly. I wouldnt recommend the hotel at all, the only thing going for the hotel is its location, but despite that i wouldnt stay there ever again !
We arrived using the airport transfer at the hotel at around 6:00 AM. I had discussed our arrival time in advance and said we would need an early check in which was confirmed. But when we arrived, we realised that this was not passed on. The staff kept promising it will be soon and we had stay at the lounge for hours before deciding to go out sight seeing without freshening up. The staff at the time of checking in were extremely rude, they were very busy but thats no excuse to be rude to a family who have been given false promises by their own team. It was also my daughter's 18th birthday. Needless to say they ruined it for her. But we were able to salvage a little bit by taking her out in the evening. Additionally, we had booked a room with a Queen bed and a single, instead we were given 3 singles ! The air conditioner wouldnt work and after calling multiple times they switched it on and minutes later somebody came in saying they were there to fix it - almost to say that we had kicked up a fuss when the air conditioner was working and the staff made us feel embarassed and silly. I wouldnt recommend the hotel at all, the only thing going for the hotel is its location, but despite that i wouldnt stay there ever again !
6
Nizar
23 jul 2025
·
Se alojó 3 noches
Front desk girl with braids in her hair was terrible. She doesn’t smile, doesn’t seem like she wants to help guests. Asked her for a wall adapter, she told me to go buy one?! Asked “you guys don’t have any?” She then opened a drawer FULL of them and gave me one. Why? Why are you purposely making guests stay difficult? On top of that, the front desk people are trained to lie (yes I say lie) to every guest by saying “sorry we don’t have an extra key card right now, come back tmrw” which at first I thought was weird until I came back next day and was told same thing. I forcefully asked for an extra key card for the room. Heard others ask for one upon check in only to be told same thing. Pool is very tiny; only about 10 tanning beds and about 5-6 chairs. Went down at 10:10 am (opens at 10am) only to find people put their towels/belongings on the beds to reserve them while they ate breakfast etc. That was super annoying. Also, the view from the room was terrible. You either get a view of the “garden” which is just the sitting area in between the hotel lobby and the pool or at the building across the hotel which is old and nasty. Also, room was very small; smallest of the 3 rooms I have stayed in at 3 different hotels during my stay in Turkey (all being 2 twin bed basic rooms). The only good part of this hotel was location, very close to Hagia Sophia Mosque, the Blue Mosque, train station, and shopping/food districts.
Front desk girl with braids in her hair was terrible. She doesn’t smile, doesn’t seem like she wants to help guests. Asked her for a wall adapter, she told me to go buy one?! Asked “you guys don’t have any?” She then opened a drawer FULL of them and gave me one. Why? Why are you purposely making guests stay difficult? On top of that, the front desk people are trained to lie (yes I say lie) to every guest by saying “sorry we don’t have an extra key card right now, come back tmrw” which at first I thought was weird until I came back next day and was told same thing. I forcefully asked for an extra key card for the room. Heard others ask for one upon check in only to be told same thing. Pool is very tiny; only about 10 tanning beds and about 5-6 chairs. Went down at 10:10 am (opens at 10am) only to find people put their towels/belongings on the beds to reserve them while they ate breakfast etc. That was super annoying. Also, the view from the room was terrible. You either get a view of the “garden” which is just the sitting area in between the hotel lobby and the pool or at the building across the hotel which is old and nasty. Also, room was very small; smallest of the 3 rooms I have stayed in at 3 different hotels during my stay in Turkey (all being 2 twin bed basic rooms). The only good part of this hotel was location, very close to Hagia Sophia Mosque, the Blue Mosque, train station, and shopping/food districts.
10
Fadi
30 jun 2025
·
Se alojó 9 noches
It’s beautiful, you’ll find everything around it within walking distance, service is excellent but it will be easier if staff spoke more English, overall it was a very good experience.
It’s beautiful, you’ll find everything around it within walking distance, service is excellent but it will be easier if staff spoke more English, overall it was a very good experience.
10
Lehla
22 nov 2025
·
Se alojó 3 noches
The guest relations, reception team and housekeeping are 2nd to none. They were very welcoming, helpful and make sure that your stay is perfect. Special thanks to Hikmet and Samet who came to my rescue when I needed help and they really are a credit to the hotel. The hotel is in a great location, great facilities and and a short walk (few minutes) to Hagia Sophie, the Blue Mosque and Basilica Cistern
The guest relations, reception team and housekeeping are 2nd to none. They were very welcoming, helpful and make sure that your stay is perfect. Special thanks to Hikmet and Samet who came to my rescue when I needed help and they really are a credit to the hotel. The hotel is in a great location, great facilities and and a short walk (few minutes) to Hagia Sophie, the Blue Mosque and Basilica Cistern
2
Mohini Murti
3 oct 2023
·
Se alojó 2 noches
We had to move rooms three times in the space of a 2 night stay due to rodents in the walls. The majority of the staff were rude and lacked understanding. The breakfast contained no information about the ingredients so if you have an allergy it is not safe to eat there. The staff were unable to communicate the ingredients in the food. The buffet selection was generally poor. Tables and cutlery were dirty, handrails were sticky. Overall unhygienic and the majority of the staff lack hospitality. We had a good hospitality from Emily and the night manager on the 29th sept who moved us room whereas the reception person named Eid provided incorrect information by stating there were no rooms available and we would have to stay in a room with rodents. The hotel manager explained that he will follow up regarding our complaints but there were no follow ups. TERRIBLE EXPERIENCE
We had to move rooms three times in the space of a 2 night stay due to rodents in the walls. The majority of the staff were rude and lacked understanding. The breakfast contained no information about the ingredients so if you have an allergy it is not safe to eat there. The staff were unable to communicate the ingredients in the food. The buffet selection was generally poor. Tables and cutlery were dirty, handrails were sticky. Overall unhygienic and the majority of the staff lack hospitality. We had a good hospitality from Emily and the night manager on the 29th sept who moved us room whereas the reception person named Eid provided incorrect information by stating there were no rooms available and we would have to stay in a room with rodents. The hotel manager explained that he will follow up regarding our complaints but there were no follow ups. TERRIBLE EXPERIENCE
6
Aftab
4 jul 2025
·
Se alojó 5 noches
This is my 2nd time here. The standards have dropped massively. Reception lady doesn’t understand English properly, the breakfast was absolutely disgusting! It’s tailored for Turkish people! No beans, fried egg etc. I hated the breakfast every morning such a lack of choice. This hotel is not 5 star! At best 3-4 and I’ve only given that because of the location is the best for historical sites. Check out was a joke! No bye, thank you or anything just took my room Card and that was it.
This is my 2nd time here. The standards have dropped massively. Reception lady doesn’t understand English properly, the breakfast was absolutely disgusting! It’s tailored for Turkish people! No beans, fried egg etc. I hated the breakfast every morning such a lack of choice. This hotel is not 5 star! At best 3-4 and I’ve only given that because of the location is the best for historical sites. Check out was a joke! No bye, thank you or anything just took my room Card and that was it.
10
Ritesh
1 jul 2025
·
Se alojó 2 noches
We had a wonderful stay at Sura Hagia Sophia Hotel. The location is absolutely unbeatable — just steps away from iconic landmarks like the Hagia Sophia, Blue Mosque, and Topkapi Palace. It made exploring the historic heart of Istanbul so easy and enjoyable. The staff was incredibly warm, helpful, and professional from the moment we arrived. They helped us with local tips, transport, and even arranged a smooth airport transfer. The hotel itself is elegant and comfortable, with beautiful Ottoman-style decor and a peaceful garden area that's perfect for relaxing after a day of sightseeing. The breakfast spread was generous, fresh, and offered plenty of variety each morning. A special mention for the little touches — welcome drinks, evening tea, and the warm hospitality that made our stay feel truly special. Highly recommended for anyone looking to experience Istanbul with comfort, charm, and convenience.
We had a wonderful stay at Sura Hagia Sophia Hotel. The location is absolutely unbeatable — just steps away from iconic landmarks like the Hagia Sophia, Blue Mosque, and Topkapi Palace. It made exploring the historic heart of Istanbul so easy and enjoyable. The staff was incredibly warm, helpful, and professional from the moment we arrived. They helped us with local tips, transport, and even arranged a smooth airport transfer. The hotel itself is elegant and comfortable, with beautiful Ottoman-style decor and a peaceful garden area that's perfect for relaxing after a day of sightseeing. The breakfast spread was generous, fresh, and offered plenty of variety each morning. A special mention for the little touches — welcome drinks, evening tea, and the warm hospitality that made our stay feel truly special. Highly recommended for anyone looking to experience Istanbul with comfort, charm, and convenience.
6
Michael
14 jul 2024
·
Se alojó 3 noches
Checking was poor we emailed to say we were arriving on an early flight 9am would it be possible to have an earlier checking upon arrival the lady at reception was very unhelpful the room wouldn’t be ready till 2pm as that was checkin no smiling we came back at 1.30pm hoping it might be ready but no 2pm is check in no effort was made to accommodate room was not ready till 2.20pm Location was good overall average hotel
Checking was poor we emailed to say we were arriving on an early flight 9am would it be possible to have an earlier checking upon arrival the lady at reception was very unhelpful the room wouldn’t be ready till 2pm as that was checkin no smiling we came back at 1.30pm hoping it might be ready but no 2pm is check in no effort was made to accommodate room was not ready till 2.20pm Location was good overall average hotel
10
Akhter
30 jun 2024
·
Se alojó 4 noches
We booked 3 rooms in the Sura Hagia Sophia Hotel (Istanbul) based on a family review; and needless to say, we were not disappointed with our stay there too. We had a really warm welcome when we first got there, and the staff were friendly, helpful and professional in every aspect all the way to the end of our stay, We would also like to extend our many thanks to the following staff who made our trip exceptional: Mohammed Reza (Captain), Daminda Arachchi (Waiter), Muhammet Yusuf (Bellboy), Ali Yilmaz (Bellboy) and Dolphine (Room service staff). 10/10 for the stay and experience and we will definitely be passing on our personal recommendations to our family.
We booked 3 rooms in the Sura Hagia Sophia Hotel (Istanbul) based on a family review; and needless to say, we were not disappointed with our stay there too. We had a really warm welcome when we first got there, and the staff were friendly, helpful and professional in every aspect all the way to the end of our stay, We would also like to extend our many thanks to the following staff who made our trip exceptional: Mohammed Reza (Captain), Daminda Arachchi (Waiter), Muhammet Yusuf (Bellboy), Ali Yilmaz (Bellboy) and Dolphine (Room service staff). 10/10 for the stay and experience and we will definitely be passing on our personal recommendations to our family.
10
Shamrez
27 sept 2025
·
Se alojó 5 noches
Sura hotel was amazing! The hotel was so homely & comfortable. It was so clean, modern, high quality hotel. The hotel management & staff were so friendly, lovely & helpful. They really looked after us, like we were family! The standout people at the hotel were: Hassan the manager was terrific, he sorted out minor issues for us with a click of his finger! Mohammed nadeer & uurgh were a great management team. Mohammed Ali Abbasi at the food service & bar was absolutely amazing! He & his colleagues Yasin & Barut really served us with a 5 star service at all times. Professional polite & extemely caring people. Yusuf at the reception was so helpful at all times, always smiling and welcoming with the most lovely greetings at all Times. He was very attentive & helpful. I highly recommend this hotel. The management team & staff really look after you. As a bonus, the hotel is located in the best possible place, near all the main attractions & transport links. Making your stay 10/10. Big shoutout to Hassan, Mohammed Nadeer, Urrgh, Abdul Kadar, Yasin, Barut & especially Yusuf & Mohammed Ali Abbasi who really made our stay absolutely amazing. We will definitely be visiting again thanks to the love, care & professionalism of the staff at the Sura Hotel!
Sura hotel was amazing! The hotel was so homely & comfortable. It was so clean, modern, high quality hotel. The hotel management & staff were so friendly, lovely & helpful. They really looked after us, like we were family! The standout people at the hotel were: Hassan the manager was terrific, he sorted out minor issues for us with a click of his finger! Mohammed nadeer & uurgh were a great management team. Mohammed Ali Abbasi at the food service & bar was absolutely amazing! He & his colleagues Yasin & Barut really served us with a 5 star service at all times. Professional polite & extemely caring people. Yusuf at the reception was so helpful at all times, always smiling and welcoming with the most lovely greetings at all Times. He was very attentive & helpful. I highly recommend this hotel. The management team & staff really look after you. As a bonus, the hotel is located in the best possible place, near all the main attractions & transport links. Making your stay 10/10. Big shoutout to Hassan, Mohammed Nadeer, Urrgh, Abdul Kadar, Yasin, Barut & especially Yusuf & Mohammed Ali Abbasi who really made our stay absolutely amazing. We will definitely be visiting again thanks to the love, care & professionalism of the staff at the Sura Hotel!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Excepcionalmente céntrico en Sultanahmet, a pocos pasos de Santa Sofía, la Mezquita Azul, el tranvía y muchos restaurantes y tiendas. La zona es muy turística, con precios más altos y restricciones de tráfico o acceso ocasionales cerca de la calle.
Reseñas de huéspedes relacionadas
10
spiros
28 abr 2024
·
Se alojó 4 noches
Best location of the city.
Best location of the city.
10
Philip
29 abr 2025
·
Se alojó 2 noches
Great four days spent Sura hotel. Location is great with tram stop at the end of the street and great restaurants close. Breakfast is good.
Great four days spent Sura hotel. Location is great with tram stop at the end of the street and great restaurants close. Breakfast is good.
10
Pia
30 sept 2025
·
Se alojó 5 noches
The hotel is perfectly set within 5 minutes from Hagia Sophia, and the Blue Mosque. Plenty of restaurants around the property, as well as activities (e.g. Hop on/Hop off bus). It’s near Sultanahmet Square, about 10 minutes from the Grand Bazaar. The property itself is very cute and has a feeling of an art piece of some sort. Staff are helpful, friendly, eager to help. I would recommend this property.
The hotel is perfectly set within 5 minutes from Hagia Sophia, and the Blue Mosque. Plenty of restaurants around the property, as well as activities (e.g. Hop on/Hop off bus). It’s near Sultanahmet Square, about 10 minutes from the Grand Bazaar. The property itself is very cute and has a feeling of an art piece of some sort. Staff are helpful, friendly, eager to help. I would recommend this property.
10
Dana
12 nov 2025
·
Se alojó 2 noches
Perfect location
Perfect location
10
Xiaoning
22 may 2025
·
Se alojó 1 noche
This hotel’s location is perfect
This hotel’s location is perfect
8
William
21 oct 2024
·
Se alojó 3 noches
Perfect location, helpful staff
Perfect location, helpful staff
10
Mohammad
25 feb 2024
·
Se alojó 2 noches
Excellent location.
Excellent location.
10
Konstantinos
24 jul 2023
·
Se alojó 2 noches
The hotel was in the perfect location within walking distance to Hagia Sofia, Blue Mosque, Grand Bazaar, Spice Bazaar, etc. The street where the hotel is located was full of restaurants, very pretty at night with all the lights and very inviting with all the smells. The hotel staff all professional, well spoken and extremely helpful. The hotel amenities were excellent, very comfortable beds and beautiful clean sheets with fluffy pillows. We were very happy with our short stay there, will definitely choose this place again in the future.
The hotel was in the perfect location within walking distance to Hagia Sofia, Blue Mosque, Grand Bazaar, Spice Bazaar, etc. The street where the hotel is located was full of restaurants, very pretty at night with all the lights and very inviting with all the smells. The hotel staff all professional, well spoken and extremely helpful. The hotel amenities were excellent, very comfortable beds and beautiful clean sheets with fluffy pillows. We were very happy with our short stay there, will definitely choose this place again in the future.
10
Faisal
22 jun 2025
·
Se alojó 7 noches
Great location for all the sight seeing within walking distance.
Great location for all the sight seeing within walking distance.
10
Pia
14 oct 2025
·
Se alojó 1 noche
Great location, this hotel is within walking distance from Sultanahmet Square where Hagia Sophia and the Blue Mosque are located. The Big Bus departs from this square as well, as everything seems to start from this location. The staff and premises were fantastic, and there are restaurants everywhere around the hotel. It is a great hotel to stay at, especially if it is someone's first time in this Magnificent city of Istanbul.
Great location, this hotel is within walking distance from Sultanahmet Square where Hagia Sophia and the Blue Mosque are located. The Big Bus departs from this square as well, as everything seems to start from this location. The staff and premises were fantastic, and there are restaurants everywhere around the hotel. It is a great hotel to stay at, especially if it is someone's first time in this Magnificent city of Istanbul.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno se describe a menudo como abundante con muchas opciones, pero otros lo encontraron monótono, concurrido o por debajo de las expectativas; la calidad del café divide la opinión. Algunos huéspedes prefieren los cafés cercanos al desayuno del hotel.
Reseñas de huéspedes relacionadas
10
Hae Jeong
3 ago 2025
·
Se alojó 3 noches
Everything was wonderful except breakfast. The breakfast buffet was monotonous, with just a lot of bread and fruit and no meat. The location was perfect, and the pool, though small, was nice. And most importantly, the hotel staff, especially the doorman, were incredibly helpful.
Everything was wonderful except breakfast. The breakfast buffet was monotonous, with just a lot of bread and fruit and no meat. The location was perfect, and the pool, though small, was nice. And most importantly, the hotel staff, especially the doorman, were incredibly helpful.
8
Kay
14 abr 2025
·
Se alojó 1 noche
Great staff! Huge breakfast buffet.
Great staff! Huge breakfast buffet.
6
Aftab
4 jul 2025
·
Se alojó 5 noches
This is my 2nd time here. The standards have dropped massively. Reception lady doesn’t understand English properly, the breakfast was absolutely disgusting! It’s tailored for Turkish people! No beans, fried egg etc. I hated the breakfast every morning such a lack of choice. This hotel is not 5 star! At best 3-4 and I’ve only given that because of the location is the best for historical sites. Check out was a joke! No bye, thank you or anything just took my room Card and that was it.
This is my 2nd time here. The standards have dropped massively. Reception lady doesn’t understand English properly, the breakfast was absolutely disgusting! It’s tailored for Turkish people! No beans, fried egg etc. I hated the breakfast every morning such a lack of choice. This hotel is not 5 star! At best 3-4 and I’ve only given that because of the location is the best for historical sites. Check out was a joke! No bye, thank you or anything just took my room Card and that was it.
8
William
25 jul 2025
·
Se alojó 2 noches
Need to be a bit more accomodating. Had to wait 5 hours to get a room after a long flight. Food in restaurant was good. Coffee not so much. Good location. Room and bathroom adequate. Pool too small and crowded for swimming. Internet slow.
Need to be a bit more accomodating. Had to wait 5 hours to get a room after a long flight. Food in restaurant was good. Coffee not so much. Good location. Room and bathroom adequate. Pool too small and crowded for swimming. Internet slow.
10
Angel
29 abr 2024
·
Se alojó 3 noches
There were many things to like about this hotel. The staff was very friendly, helpful and attentive. We chose to have the buffet breakfast at the hotel which gave us the option to have breakfast on a ground floor restaurant near the lobby, or on a top floor restaurant across the street at an affiliated hotel. We ate breakfast at both place but we loved the view from the top floor restaurant. We could see the Blue Mosque and part of the Egyptian obelisk only a couple of blocks away as well as the straits that connects the Black Sea with the Mediterranean. Our servers (Sezgin, Daminda, Trem?, and others) made omelettes to order and the variety of options was excellent. We had cappuccinos and teas to our hearts delight. My wife loved the salep (hot tea with boiled milk). I was surprised to see how safe it felt throughout the whole Old City even when we were out past midnight. The restaurants around the hotel were excellent. One even had a Michelin rating (next door) but we didn't try that one. We had one meal at a restaurant across from the hotel and our tour guide helped us order some great Turkish food. Highly recommend it and we will return with family.
There were many things to like about this hotel. The staff was very friendly, helpful and attentive. We chose to have the buffet breakfast at the hotel which gave us the option to have breakfast on a ground floor restaurant near the lobby, or on a top floor restaurant across the street at an affiliated hotel. We ate breakfast at both place but we loved the view from the top floor restaurant. We could see the Blue Mosque and part of the Egyptian obelisk only a couple of blocks away as well as the straits that connects the Black Sea with the Mediterranean. Our servers (Sezgin, Daminda, Trem?, and others) made omelettes to order and the variety of options was excellent. We had cappuccinos and teas to our hearts delight. My wife loved the salep (hot tea with boiled milk). I was surprised to see how safe it felt throughout the whole Old City even when we were out past midnight. The restaurants around the hotel were excellent. One even had a Michelin rating (next door) but we didn't try that one. We had one meal at a restaurant across from the hotel and our tour guide helped us order some great Turkish food. Highly recommend it and we will return with family.
8
Joanna Lynn
13 nov 2025
·
Se alojó 4 noches
There was no breakfast menu.
There was no breakfast menu.
8
Paul
15 jul 2025
·
Se alojó 4 noches
A nice hotel in a great location - we walked to pretty much all the site we wanted to see from here. The room as functional and clean, a little on the small side but fine for us. The facilities are good. The service varied between excellent and grumpy. I personally would avoid the breakfast as it is expensive for what it is and there's a lot of choice nearby.
A nice hotel in a great location - we walked to pretty much all the site we wanted to see from here. The room as functional and clean, a little on the small side but fine for us. The facilities are good. The service varied between excellent and grumpy. I personally would avoid the breakfast as it is expensive for what it is and there's a lot of choice nearby.
10
ANA PAULA
19 dic 2025
·
Se alojó 3 noches
A fantastic breakfast
A fantastic breakfast
8
Hugues
14 oct 2024
·
Se alojó 1 noche
Hotel is good; breakfast is poor
Hotel is good; breakfast is poor
8
Mario J.
11 sept 2023
·
Se alojó 3 noches
Location was great, breakfast was also very good
Location was great, breakfast was also very good
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Carmen
14 mar 2026
·
Se alojó 3 noches
El hotel es excelente. La ubicación espectacular, cerca de todos los lugares importante del círculo histórico. Nos encantó! Super recomendado.
El hotel es excelente. La ubicación espectacular, cerca de todos los lugares importante del círculo histórico. Nos encantó! Super recomendado.
10
Monique
27 ene 2026
·
Se alojó 3 noches
Habitación muy limpia personal amable y el desayuno espectacular Recomiendo a Mam para el masaje sueco
Habitación muy limpia personal amable y el desayuno espectacular Recomiendo a Mam para el masaje sueco
10
Alexis
7 dic 2025
·
Se alojó 4 noches
Excelente ubicacion, el personal muy amable, y excelentes instalaciones
Excelente ubicacion, el personal muy amable, y excelentes instalaciones
8
Salvador
13 nov 2025
·
Se alojó 1 noche
Personal amables Cuartos limpios pero la cortina de mi cuarto estaba rota y entraba la luz no pude descansar bien 😩 la localización exelente puedes llegar caminando a todos los sitios y muy buenos restaurantes alrededor
Personal amables Cuartos limpios pero la cortina de mi cuarto estaba rota y entraba la luz no pude descansar bien 😩 la localización exelente puedes llegar caminando a todos los sitios y muy buenos restaurantes alrededor
10
Pedro
25 oct 2025
·
Se alojó 2 noches
Muy surtidoo que no deja a nada a la Imaginación
Muy surtidoo que no deja a nada a la Imaginación
Divanyolu Cd. Alemdar Mh. Ticarethane Sk. No:10 Sultanahmet, Estambul, Turquía
Ubicación
Si decides alojarte en Sura Hagia Sophia Hotel, disfrutarás de una fantástica ubicación en el centro de Estambul, a solo 2 min a pie de Plaza de Sultanahmet y a 5 min de Hagia Sophia. Además, este hotel para familias se encuentra a 0,7 km de Gran Bazar y a 0,8 km de Mezquita Azul.
Cisterna Basílica(0.1 millas)
Plaza de Sultanahmet(0.1 millas)
Hagia Sophia(0.3 millas)
Museo de Arte Turco e Islámico(0.3 millas)
Gran Bazar(0.4 millas)
Mezquita Azul(0.5 millas)
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- La piscina de temporada abre de mayo a noviembre.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 5 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible realizar el registro de salida sin contacto personal.
- Desayuno tipo bufé: 20 EUR por adulto y 10 EUR por menor (precio aproximado)
- Transporte al aeropuerto: 65 EUR por vehículo (solo ida, máximo 5 personas)
- Cama adicional: 40.0 EUR por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Jardín
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito