Name: Shangri-La The Shard, London
Address: 31 St Thomas Street, Londres, Condado de Gran Londres, GB
Price range: 685 US$–1340 US$ per night
Rating: 9.15

Opiniones de los huéspedes

En el Shangri-La The Shard, Londres, los viajeros elogian constantemente las impresionantes vistas de la ciudad, las habitaciones elegantes y, sobre todo, el servicio cálido y atento, al tiempo que señalan los precios elevados; las experiencias resultan memorables para celebraciones, con una piscina y un bar destacados que enmarcan el horizonte.

Muchos destacan el cómodo acceso a la estación de London Bridge y la gran tranquilidad de las habitaciones. Las opiniones sobre la restauración y el desayuno son variadas, desde excelentes y abundantes hasta caros o inconsistentes, con algunos comentarios sobre un servicio lento o cargos adicionales. Un pequeño número de personas mencionan elementos de las habitaciones anticuados u oscuros, problemas de privacidad o ruido de las habitaciones contiguas, o aglomeraciones, pero la limpieza es generalmente excelente. Espere una estancia elegante en un rascacielos con un servicio amable a un precio elevado.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Entre las instalaciones destacadas se incluyen la piscina y la sauna en las plantas altas, los bares populares, y un gimnasio y spa apreciados, todos con vistas impresionantes. Algunos mencionan que la piscina es pequeña, problemas de acceso o lentitud en el bar, y cierres ocasionales por mantenimiento.

Reseñas de huéspedes relacionadas

10

glenn

3 jul 2023

·

Se alojó 2 noches

Swimming on the 52nd floor amazing.

10

paul

5 jul 2024

·

Se alojó 2 noches

Service world class from arriving to check in Pretty backed off with top floor bar access Had to really work to break through as it was ‘ full’ even as a guest, finally some great staff got me in past the unhelpful lady at the Bar Surprise surprise got there and room all over Ruined an otherwise perfect stay

10

David

19 may 2025

·

Se alojó 1 noche

Amazing - accommodation top notch, bar was amazing, pool is unbelievable, service world class, views unrivalled

10

Karen

21 jul 2025

·

Se alojó 4 noches

Our stay at Shangri-La The Shard, London was truly unforgettable. The room was gorgeous with incredible views, and every detail was perfect. We loved the gym, spa, pool, and the food—everything exceeded expectations. The staff were outstanding—kind, attentive, and genuinely caring. They went above and beyond to make us feel welcome. The location is also unbeatable, with easy access to public transport and walkable to so much of the city. One of the best hotel experiences we’ve had. Highly recommend and can’t wait to return!

10

Rosemarie

12 ene 2025

·

Se alojó 1 noche

It is our second time to stay at shangril London and it was a perfect choice for celebrating my husbands birthday. The staff were great and thank you the celebration cake and card and bday greetings for my husband. We had an excellent stay we loved our upgraded corner room with city views and complimentary breakfast. We did however missed using the spa as it was under maintenance but we were assured they will provide us sky pass at a convenient time at some point this year. We love the breakfast choices and the views we highly recommend this hotel.

10

Roland

31 jul 2024

·

Se alojó 5 noches

The big thing about this hotel are the views. Whether its from your room, the lobby, one of the 2 bars or the restaurant, the views are terrific and are what you are paying for. Yes the hotel is now 10 years old and is showing its age in a few places (the odd thing here and there did not work) but you would forgive it anything. And the prices mean that you will be tested for forgiveness. 50 quid for a cocktail is fighting talk. And I thought the "discretionary room cleaning" tip of 40 a day a bit sharp. But treats never seem to come cheap.

10

Michael

30 jun 2025

·

Se alojó 1 noche

Excellent all round hotel. The one thing i did notice at breakfast was the inconsistent service from some members of staff. Although they were all very professional, some were less inspired than others. Gong bar was absolutely amazing. Special thanks to Holly who was an absolutely excellent, kind and professional host. The pool and sauna was well maintained and a lovely place to unwind.

10

Imran

14 nov 2023

·

Se alojó 2 noches

Amazing all round, view, breakfast, parking, facilities

10

Roger

22 may 2025

·

Se alojó 1 noche

Views were great, pool is small but excellent and afternoon tea was great

10

Ryan

28 mar 2023

·

Se alojó 1 noche

Amazing. From check in to check out and everything in between. The pool is a must on the 52nd floor. The staff are also excellent.

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Limpieza

La limpieza general es excelente, y muchos señalan habitaciones impecables y espacios bien cuidados. Algunos huéspedes informaron de signos de desgaste, horarios de limpieza irregulares o problemas aislados.

Reseñas de huéspedes relacionadas

10

JAE

11 may 2025

·

Se alojó 1 noche

Exceptional Stay with Impeccable Service! Outstanding experience from start to finish. The staff were incredibly welcoming and went out of their way to make us feel at home. Our room was spotless, stylishly decorated, and offered a stunning view of the city.

6

Shannon

15 nov 2023

·

Se alojó 3 noches

The staff here was amazing, the room and hotel itself could use some updating. The cushions on all seats in the restaurants and lounges need to be deep cleaned or replaced. The offerings at the in house restaurant could be better. The view was spectacular but it definitely leaves a lot to be desired.

6

Maria

28 feb 2023

·

Se alojó 1 noche

There was a bug on the put up Bed and grey gritty granules on the mattress when I peeled it back.

10

Sau Mei May

27 sept 2023

·

Se alojó 5 noches

The hotel is super good. Except the room make up service was not consistent. Sometimes it takes in the morning. Sometimes in the afternoon and sometimes almost at 6 pm.

10

Roland

31 jul 2024

·

Se alojó 5 noches

The big thing about this hotel are the views. Whether its from your room, the lobby, one of the 2 bars or the restaurant, the views are terrific and are what you are paying for. Yes the hotel is now 10 years old and is showing its age in a few places (the odd thing here and there did not work) but you would forgive it anything. And the prices mean that you will be tested for forgiveness. 50 quid for a cocktail is fighting talk. And I thought the "discretionary room cleaning" tip of 40 a day a bit sharp. But treats never seem to come cheap.

10

David

10 jul 2025

·

Se alojó 4 noches

Great location. Staff is very accommodating and helpful. Breakfast buffet was very nice. Room was clean and bright. Bathrooms were modern and luxurious. Really enjoyed our stay.

10

Nancy

5 ago 2024

·

Se alojó 3 noches

Rooms are clean, beautifully decorated and appointed

10

Victoria

6 ene 2024

·

Se alojó 1 noche

Excellent stay, rooms a bit dated but everything else is pretty much perfect!

10

Kameka

2 sept 2024

·

Se alojó 8 noches

Very clean beautiful property. Rooms were nice and spacious. Staff was great and breakfast excellent. Would definitely stay again.

8

George

6 jun 2024

·

Se alojó 4 noches

Although it is a beautiful property, the furniture, walls, carpet, etc are worn, chipped, and seriously need an update. The decorator is average, we were there during its beautifully decorated woodsy/forest theme. Which was stunning and fantastic. But then they switched it to the hotel’s 10 year anniversary with cheesy paper fans, clouds and the pillows were cheap Chinese pillow covering that I didn’t even buy to decorate on my yacht because they looked cheap. I would have thought for a 10 year anniversary it would have outdone the woodsy theme decor prior. The breakfast was adequate but service for coffee and beverage was so slow. We would be half way through finishing our first plate before getting a simple black coffee and orange juice. Would I stay there again… probably not, but I guess I’ve become jaded over hospitality and white glove service after staying at the Josun Palace and Signiel in Seoul, Korea.

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Habitaciones

Las habitaciones son tranquilas y cómodas, con impresionantes vistas al horizonte y baños modernos. Algunos huéspedes señalaron elementos anticuados u oscuros, calor o ruido de las zonas vecinas, y algunas preocupaciones sobre la privacidad debido a diseños expuestos o cristales reflectantes.

Reseñas de huéspedes relacionadas

10

Alvin

1 jun 2025

·

Se alojó 1 noche

Great views and great amenities. Room can be a bit hot even with air con but overall the room was comfortable and would stay again.

8

R E

8 feb 2025

·

Se alojó 1 noche

Warm welcome. Efficient check-in. Spacious “City View” room. Shame the tv is in front of the view! Comfortable bed and bedding. Our room was on a corner and the room was overlooked by the room next door and the room above us. To gain privacy we had to lower the blinds which meant the view we paid highly for was partially obscured- odd design fault! Delicious breakfast with extensive options. Pleasant, friendly service throughout the hotel.

10

Benjamin

19 jun 2025

·

Se alojó 1 noche

Really amazing view, comfiest bed I’ve ever slept in. We came for my birthday and it was incredible.

8

Paul

18 mar 2025

·

Se alojó 1 noche

from room above was terrible. Where the air con was you could hear all conversations that were taking place upstairs! Not what you expect for such an expensive hotel.

10

John Darren

7 dic 2024

·

Se alojó 1 noche

Stunning view Large room with great amenities

10

Alfie

14 nov 2025

·

Se alojó 1 noche

The room was fantastic, the hotel and view incredible. However, there was an issue with the privacy as the rooms had reflective properties and you could see into everyone's bedrooms and bathrooms

10

David

10 jul 2025

·

Se alojó 4 noches

Great location. Staff is very accommodating and helpful. Breakfast buffet was very nice. Room was clean and bright. Bathrooms were modern and luxurious. Really enjoyed our stay.

10

Victoria

6 ene 2024

·

Se alojó 1 noche

Excellent stay, rooms a bit dated but everything else is pretty much perfect!

8

Hannah

19 may 2025

·

Se alojó 1 noche

Nice but the rooms are quite tired and bashed up. Lovely staff, great food but the rooms are very dark.

10

Erin

1 sept 2025

·

Se alojó 2 noches

Really lovely property. Rooms are extremely quiet. Staff is attentive. It’s central to the tube and national railway. I’ll definitely stay here again.

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Servicio

El servicio es ampliamente elogiado por ser cálido, atento y proactivo, con muchos detalles especiales para celebraciones y una rápida resolución de problemas. Una minoría informó de grosería, un servicio de desayuno inconsistente o respuestas lentas en los bares.

Reseñas de huéspedes relacionadas

2

Simon

19 dic 2024

·

Se alojó 2 noches

Terrible service from check in onwards. Constant unnecessary interruptions. Everything we asked for was a burden to the staff. Prices has gone up, decor, service and friendliness has gone down. Many cheaper and frankly much better hotels now. 5 years ago it was something not anymore

10

Raveen

18 nov 2025

·

Se alojó 2 noches

My stay was amazing! Front desk to housekeeping really made sure we had a great stay and were very accommodating! I’ll be back and will always stay here

10

Alan

5 jun 2025

·

Se alojó 4 noches

We had a wonderful time and the staff were amazing. We had a little issue with some kind of maintenance work happing in a room above us and they gave us a different room as soon as we told them. Service was fantastic

4

Jack

17 abr 2023

·

Se alojó 1 noche

Great place to stay, however upon arrival we felt staff were rude and abrupt.

10

Sean

14 jun 2025

·

Se alojó 1 noche

Amazing experience from start to finish. The attention and service from all staff was first class.

10

Charmaine

17 jun 2025

·

Se alojó 1 noche

Great experience all round amazing staff

10

Ivy

30 ago 2025

·

Se alojó 3 noches

We were very grateful to Joan Tam at the reception who had kindly arranged to change our room the next day. When we came back the next day, our luggage had been moved from previous room to our new room. We had really enjoyed our stay in our second room. Thank you so much for your understanding and tremendous help Joan.

10

Michael

30 jun 2025

·

Se alojó 1 noche

Excellent all round hotel. The one thing i did notice at breakfast was the inconsistent service from some members of staff. Although they were all very professional, some were less inspired than others. Gong bar was absolutely amazing. Special thanks to Holly who was an absolutely excellent, kind and professional host. The pool and sauna was well maintained and a lovely place to unwind.

10

Kelly

20 abr 2025

·

Se alojó 3 noches

Phenomenal property and experience! I booked the Shangri-La for my birthday trip because of the exceptional views, and they did not disappoint! The service at this hotel is unparalleled and the best I've ever experienced. The breakfast every morning was sensational and the French toast was the most delicious I have ever had. A huge shout out to Jessica, the duty manager who went out of her way to accommodate me and made my stay unforgettable! And Ann, whose smiling face greeted us every morning at breakfast and provided us with excellent service! The Shangri-La is my new favorite hotel chain and I am already looking into their other properties worldwide. Thanks again, Shangri-La for the memories!

10

Nuhu

1 sept 2025

·

Se alojó 1 noche

This is an amazing hotel. The attention to detail was outstanding. Everything was so special from the staff to the room and the incredible breakfast. It was probably the best breakfast buffet I’ve ever had. I highly recommend this hotel.

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Ubicación

La ubicación se considera muy cómoda, con la estación de London Bridge directamente debajo y fácil acceso al metro, al ferrocarril y a los lugares de interés a orillas del río. Algunos lo encontraron menos ideal para las zonas del West End, pero la mayoría apreciaron la conectividad.

Reseñas de huéspedes relacionadas

10

Abraham

3 jul 2023

·

Se alojó 2 noches

It’s luxury hotel and your definitely paying for the service and luxury. They definitely exceeded all service expectations. I will say I did need a late checkout which they unfortunately weren’t able to accommodate. I know if I booked through Amex travel however I would have got a 4pm checkout. Oh and I definitely recommend taking the train to Gatwick, even if you have a lot of bags as long as you have the people. The drive is crazy long. Also the drop off is not convenient vs the train drops you right off on the same floor as check in. Ting is overrated. But there are great restaurant options close by. Hawksmoor is a must for steak lovers! I will note, it is not convenient if you are trying to shop on bond street/etc. however there are other options.

10

Rattandeep

18 mar 2025

·

Se alojó 1 noche

Near public transit

10

Farhad

1 ene 2023

·

Se alojó 19.357 noches

Excellent hotel. Will definitely stay again. Only minor drawback maybe is location is a bit further from Mayfair/Soho area.

10

David

16 sept 2023

·

Se alojó 3 noches

The views from every part of the hotel were great! From the time we arrived until the time we left, the staff were very helpful and friendly. Our room was very nice and comfortable! The location was great for local food and the train station was directly below the hotel which made getting around town very easy.

10

jacinto

22 sept 2023

·

Se alojó 3 noches

Hotel is very close to train station and very convenient to navigate where we want to go, very clean and they are very hospitable.

10

Lisa

3 mar 2025

·

Se alojó 6 noches

Wonderful property, killer views, great staff, and super convenient location.

10

Angela

11 dic 2024

·

Se alojó 1 noche

The service and attention to detail is amazing. Ting in reception was excellent when we arrived and again when she recognised us while checking out. It was chosen for location (and a little treat). The views were spectacular!

10

Earl

24 ago 2023

·

Se alojó 4 noches

Fantastic hotel with unmatched views of London. This is now my goto hotel when in London. It is conveniently located right above the London bridge station so you can easily catch the tube or national rail.

10

Mohammad

7 jul 2024

·

Se alojó 6 noches

Excellent hotel, amazing views and staff. Next to subway, right near the river.

10

Erin

1 sept 2025

·

Se alojó 2 noches

Really lovely property. Rooms are extremely quiet. Staff is attentive. It’s central to the tube and national railway. I’ll definitely stay here again.

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Comida

El desayuno y la restauración en el lugar reciben elogios frecuentes por su calidad, variedad y vistas, y el bar GONG y el té de la tarde son mencionados por varios huéspedes. Sin embargo, otros encontraron algunos locales promedio o caros, notaron cargos adicionales o experimentaron un servicio lento e inconsistente.

Reseñas de huéspedes relacionadas

6

Cathrine

19 mar 2023

·

Se alojó 2 noches

Overpriced breakfast buffet - £42 a head without service charge and they’re serving Hovis bread and juices from concentrate. I’d expect more from a buffet of that price. Room was nice, but didn’t feel very luxurious apart from the view. Just looked like a standard 3* hotel room. Staff were lovely and attentive, but this hotel is not worth the price you pay. I’ve stayed in other 5* hotels that are faaaar nice.

4

Jennifer

12 mar 2024

·

Se alojó 1 noche

Excellent hotel with fabulous views of the city of London from all rooms. Also beautiful infinity swimming pool. Expensive but worth the price. However breakfast was also expensive but dreadful. The supposedly hot breakfast was stone cold served on cold plates and so not edible. The croissant was so hard it could not be cut. When asked if everything was alright on check out I fedback that the breakfast was inedible, the receptionist apologised but did not refund the cost. So advice is do not eat in the Ping restaurant at Shangri-La

8

Yana

14 oct 2024

·

Se alojó 3 noches

View is beautiful but hotel restaurant and bar was not overpriced and not very good.

10

Sean

2 feb 2025

·

Se alojó 1 noche

Beautiful relaxing experience in a top London city hotel in the sky. Staff all very attentive and friendly. Breakfast & dinner views unrivalled as are the view from Your room and even your bath & shower! Totally recommend. Thank you so much for a wonderful experience from start to finish

10

David

10 jul 2025

·

Se alojó 4 noches

Great location. Staff is very accommodating and helpful. Breakfast buffet was very nice. Room was clean and bright. Bathrooms were modern and luxurious. Really enjoyed our stay.

10

Michael

30 jun 2025

·

Se alojó 1 noche

Excellent all round hotel. The one thing i did notice at breakfast was the inconsistent service from some members of staff. Although they were all very professional, some were less inspired than others. Gong bar was absolutely amazing. Special thanks to Holly who was an absolutely excellent, kind and professional host. The pool and sauna was well maintained and a lovely place to unwind.

8

Paul

1 sept 2024

·

Se alojó 3 noches

Extra charge for an omelette!! We booked a room with a great B&B deal through Expedia. The room was great, bathroom exceptional sonno complaints which there shouldn't be at this standard of hotel. However in the common parts some issues, and that omelette! Not enough lifts considering reception is on floor 35 (only 2 lifts). We have stayed in Shangri La hotels and similar all over the world and never been told that you can have poached, boiled or fried eggs as part of the breakfast (which is normal) but being told there's a charge for an omelette is disgraceful when one considers the cost for a room etc. at this hotel. Finally the area outside Ting restaurant stunk of fish. Unforgivable in a 5 star property. I certainly won't eat in that restaurant until they sortboutvthe extraction.

10

Roger

22 may 2025

·

Se alojó 1 noche

Views were great, pool is small but excellent and afternoon tea was great

10

Nuhu

1 sept 2025

·

Se alojó 1 noche

This is an amazing hotel. The attention to detail was outstanding. Everything was so special from the staff to the room and the incredible breakfast. It was probably the best breakfast buffet I’ve ever had. I highly recommend this hotel.

10

Charles

26 oct 2024

·

Se alojó 4 noches

My wife and I had the opportunity to stay for 4 nights at the Shanghai-La, The Shard in London, and the experience was truly remarkable. The hotel was stunning. The hotel staff were incredible. We were even upgraded to an Iconic King Room with City View for which we were truly grateful. The view from the room was simply breathtaking, absolutely stunning. The panoramic view over London, whether at sunrise or sunset, is unparalleled. Amazing restaurant with fabulous view. Breakfast at Ting was a perfect start to each day. The buffet was exceptional with plenty of choices, as you would expect from a luxury hotel of this kind. Again we must thank the staff for their attentiveness throughout. We also had the chance to enjoy the spa and pool facilities. A true sanctuary of relaxation. A true sanctuary of relaxation. After a long day of exploring, the pool and the sauna on the upper floors, with its spectacular view over London, was exactly what we needed to recharge. Overall, The Shard is an excellent choice for those who want to experience luxury and sophistication in the heart of London. It’s a place that sets new standards for hospitality and comfort. Highly recommended for anyone looking for an unforgettable experience in the British capital!

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Mes	Precio medio
enero	683 US$
febrero	704 US$
marzo	712 US$
abril	681 US$
mayo	738 US$
junio	843 US$
julio	860 US$
agosto	697 US$
septiembre	843 US$
octubre	834 US$
noviembre	833 US$
diciembre	835 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $966	21 $1014	22 $955	23 $825	24 $890
25 $771	26 $914	27 $835	28 $852	29 $924	30 $796	31 $812

DO	LU	MA	MI	JU	VI	SA
1 $685	2 $969	3 $829	4 $926	5 $908	6 $757	7 $752
8 $734	9 $922	10 $939	11 $908	12 $1008	13 $752	14 $808
15 $833	16 $1122	17 $1340	18 $1032	19 $933	20 $836	21 $908
22 $740	23 $788	24 $788	25 $958	26 $812	27 $833	28 $833
29 $746	30 $855

Shangri-La The Shard, London

Precios para Shangri-La The Shard, London

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior, 1 cama de matrimonio grande (Shard)

Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad

Habitación, 2 camas individuales, vistas a la ciudad (Iconic)

Suite (London)

Suite Premier (Shard)

Suite (Southwark)

Suite (Shangri-La)

Habitación Premier, 1 cama de matrimonio grande, vistas a la ciudad

Habitación, 1 cama de matrimonio grande, vistas a la ciudad (Iconic)

Suite (Iconic Shard)

Habitación Premier, 2 camas individuales (Shard)

Habitación Premier, 2 camas individuales, vistas a la ciudad

Habitación Premier, 1 cama de matrimonio grande (Shard)

Habitación Deluxe, 2 camas individuales, vistas a la ciudad

Suite (Westminster)

Reseñas de los huéspedes sobre Shangri-La The Shard, London

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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