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Portola Hotel & Spa

303 US$

/nat

Gennemsnit for oktober

Portola Hotel & Spa - Image 1

Portola Hotel & Spa - Værelse

Portola Hotel & Spa - Værelse

Portola Hotel & Spa - Udsigt fra værelset

Portola Hotel & Spa - Reception

Priser på Portola Hotel & Spa

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303 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Portola Hotel & Spa ligger prisen pr. nat i gennemsnit på 214 US$ i den billigste måned (december) og 450 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Portola Hotel & Spa pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	243 US$
februar	339 US$
marts	292 US$
april	345 US$
maj	320 US$
juni	331 US$
juli	383 US$
august	450 US$
september	426 US$
oktober	303 US$
november	272 US$
december	214 US$

Dyrest: august (ca. 450 US$)

Billigst: december (ca. 214 US$)

Om dette overnatningssted

Der tilbydes fuld spaservice, hvor du kan nyde massage. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, et fitnesscenter og udlejningscykler. Dette resort tilbyder desuden trådløs internetadgang (tillægsgebyr...

Lokation

Two Portola Plaza, Downtown Monterey, Monterey, Californien, USA

Monterey Convention Center (0.1 mil)

Maritime Museum (0.1 mil)

Monterey State Historic Park (0.1 mil)

Monterey Pines Golf Club (0.1 mil)

Golden Statsteater (0.1 mil)

Fisherman's Wharf (0.2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Værelse - 2 queensize-senge - handicapvenligt (Portola)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

342 ft²

Klimaanlæg

Opvarmning

Køleskab

1

Værelse - 1 kingsize-seng - handicapvenligt (Portola)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Opvarmning

Køleskab

6

Værelse - 1 kingsize-seng (Portola)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

342 ft²

Klimaanlæg

Opvarmning

Køleskab

8

Værelse - 1 kingsize-seng - handicapvenligt (Courtyard)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Opvarmning

Køleskab

7

Værelse - 2 queensize-senge (Partial Harbor View)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

342 ft²

Klimaanlæg

Opvarmning

Køleskab

5

Værelse - 2 queensize-senge (Portola)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

342 ft²

Klimaanlæg

Opvarmning

Køleskab

6

Værelse - 2 queensize-senge (Courtyard)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

342 ft²

Klimaanlæg

Opvarmning

Køleskab

6

Værelse - 1 kingsize-seng (Partial Harbor View)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

342 ft²

Klimaanlæg

Opvarmning

Køleskab

6

Værelse - 1 kingsize-seng (Courtyard)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

342 ft²

Klimaanlæg

Opvarmning

Køleskab

8

Værelse - 1 kingsize-seng - handicapvenligt - udsigt til havn (Partial)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Opvarmning

Køleskab

Gæsteanmeldelser af Portola Hotel & Spa

8.7

Fantastisk

Baseret på 3.719 verificerede anmeldelser

Hvem overnatter her?

Business

12%

Par

40%

Familie

36%

Gruppe

8%

Solorejsende

2%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

I mange anmeldelser af Portola Hotel & Spa roser rejsende hotellets centrale beliggenhed tæt på Fisherman’s Wharf, generelt rene og komfortable værelser samt venlig betjening. Dog nævnes der også gentagne ulemper som betalt parkering, lejlighedsvis støj, slidte værelser og varierende rengøring.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

I mange anmeldelser af Portola Hotel & Spa roser rejsende hotellets centrale beliggenhed tæt på Fisherman’s Wharf, generelt rene og komfortable værelser samt venlig betjening. Dog nævnes der også gentagne ulemper som betalt parkering, lejlighedsvis støj, slidte værelser og varierende rengøring.

Rejsende fremhæver de hundevenlige regler og bekvemme faciliteter på stedet, såsom Jack’s restaurant, en pub og et bageri, et spa og et veludstyret fitnesscenter. Dog ligger poolen og boblebadet i en separat bygning og kan virke små. Andre praktiske problemer omfatter upålidelig eller begrænset opladning til elbiler og periodiske begivenheder, der gør hotellet travlt. Overordnet set er Portola Hotel & Spa velegnet til rejsende, der søger en central base med mange faciliteter i Monterey, frem for dem der ønsker en stille, resort-lignende oplevelse.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Restaurant, bar og bageri på stedet, samt spa og veludstyret fitnesscenter får ros. Poolen og boblebadet ligger på den anden side af gaden og kan virke små; parkering er betalt, og opladning til elbiler kan være begrænset eller upålidelig.

Relaterede gæsteanmeldelser

10

Eric

12. maj 2025

·

Overnattede 3 nætter

Excellent mother's day weekend stay. Easy to get downtown and to whale watching. Easy parking. Excellent staff and food service. Felt like a resort. Nice spa and gym. Thoroughly enjoyed our stay

Excellent mother's day weekend stay. Easy to get downtown and to whale watching. Easy parking. Excellent staff and food service. Felt like a resort. Nice spa and gym. Thoroughly enjoyed our stay

4

Ekaterina

3. aug. 2025

·

Overnattede 1 nat

We returned to this hotel because we had a great experience in the past. Sadly, this time was the opposite. The room was noticeably worse, old, poorly maintained, and facing a noisy road. We barely slept due to constant traffic noise. The jacuzzi and swimming pool were also disappointing. Both are outdated and require guests to go outside and cross the road to access them, which was inconvenient and not clearly stated in advance. To make matters worse, the hotel double charged us both times, despite the booking being made through Expedia. Thankfully, the staff was helpful in addressing the issue, but it was still frustrating to go through the same problem again. Overall, this stay was well below expectations. We would not stay again or recommend it.

We returned to this hotel because we had a great experience in the past. Sadly, this time was the opposite. The room was noticeably worse, old, poorly maintained, and facing a noisy road. We barely slept due to constant traffic noise. The jacuzzi and swimming pool were also disappointing. Both are outdated and require guests to go outside and cross the road to access them, which was inconvenient and not clearly stated in advance. To make matters worse, the hotel double charged us both times, despite the booking being made through Expedia. Thankfully, the staff was helpful in addressing the issue, but it was still frustrating to go through the same problem again. Overall, this stay was well below expectations. We would not stay again or recommend it.

8

Brian or Danielle

18. feb. 2025

·

Overnattede 1 nat

Beautiful lobby. Staff friendly and helpful. Nice restaurant and bar. Pool is in a different building which is a little inconvenient. Hot tub good size and pool not to deep; good for kids. Did not utilize the spa. Room was good size, a couple markings on the wall. Shutters don’t kee the morning light out as well as drapes. Also felt like I could hear the other rooms easier than at other hotels. Went to bar around 950 but they said they close at 10 so went went out for drink. Came back at 1045 and people were still in the bar area. Hmmm. Great location and can walk everywhere.

Beautiful lobby. Staff friendly and helpful. Nice restaurant and bar. Pool is in a different building which is a little inconvenient. Hot tub good size and pool not to deep; good for kids. Did not utilize the spa. Room was good size, a couple markings on the wall. Shutters don’t kee the morning light out as well as drapes. Also felt like I could hear the other rooms easier than at other hotels. Went to bar around 950 but they said they close at 10 so went went out for drink. Came back at 1045 and people were still in the bar area. Hmmm. Great location and can walk everywhere.

10

Donna

10. jun. 2025

·

Overnattede 1 nat

Great hotel and in walking distance of shops, restaurants. Lovely pool and hot tub too.

Great hotel and in walking distance of shops, restaurants. Lovely pool and hot tub too.

8

Sadaf

11. jul. 2025

·

Overnattede 3 nætter

Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.

Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.

10

Susan

22. jun. 2025

·

Overnattede 2 nætter

The gym equipment are exceptional. The linens and towels are very comfortable. I also appreciated the firm pillow, which made for a good night's sleep.

The gym equipment are exceptional. The linens and towels are very comfortable. I also appreciated the firm pillow, which made for a good night's sleep.

10

Martha

21. jan. 2025

·

Overnattede 1 nat

Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!

Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!

2

Glenn

30. nov. 2025

·

Overnattede 2 nætter

Pool was not heated despite us calling the day before to confirm if it was. We booked and paid a premium rate for a heated pool that had been switched off for maintenance.

Pool was not heated despite us calling the day before to confirm if it was. We booked and paid a premium rate for a heated pool that had been switched off for maintenance.

10

Amber

8. jan. 2025

·

Overnattede 1 nat

The property was great, very clean. It was crowded for NYE but the elevator systems worked great, didn’t have to wait too long at all if ever. Parking was easy, a bit far, as the property is so huge. Overall great and would recommend. Only downside is no room service for food. Portola Hotel and Spa was very enjoyable.

The property was great, very clean. It was crowded for NYE but the elevator systems worked great, didn’t have to wait too long at all if ever. Parking was easy, a bit far, as the property is so huge. Overall great and would recommend. Only downside is no room service for food. Portola Hotel and Spa was very enjoyable.

10

Sheryl

22. jul. 2025

·

Overnattede 2 nætter

Very large and open hotel with great fitness center in separate building next door. Room was clean and nice. Food was good too.

Very large and open hotel with great fitness center in separate building next door. Room was clean and nice. Food was good too.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster rapporterer rene og velholdte værelser og fællesarealer, men der er gentagne klager over manglende rengøring, støvede eller beskidte genstande, pletter og lejlighedsvis myrer.

Relaterede gæsteanmeldelser

2

Craig

12. apr. 2025

·

Overnattede 3 nætter

Didn’t clean the room. You must request room cleaning, as they claim this is to save the environment. Really it saves a lot in costs for the hotel, even after requesting our room to be cleaned it wasn’t. Not what you expect for a hotel of this price

Didn’t clean the room. You must request room cleaning, as they claim this is to save the environment. Really it saves a lot in costs for the hotel, even after requesting our room to be cleaned it wasn’t. Not what you expect for a hotel of this price

4

Christian

15. jun. 2025

·

Overnattede 1 nat

Way over priced. Stained sheets

Way over priced. Stained sheets

10

Ellen

1. nov. 2025

·

Overnattede 1 nat

The room was spotless and very comfortable. All staff were friendly and welcoming and helpful.

The room was spotless and very comfortable. All staff were friendly and welcoming and helpful.

10

Matthew

26. nov. 2025

·

Overnattede 2 nætter

Clean room, good location, pretty lobby

Clean room, good location, pretty lobby

4

Taraneh

6. aug. 2025

·

Overnattede 1 nat

The property is noisy, the bed sheets were dirty, the shower can be nicer and cleaner! Everything is dated. I saw ants in the room. Will never come back .

The property is noisy, the bed sheets were dirty, the shower can be nicer and cleaner! Everything is dated. I saw ants in the room. Will never come back .

2

Michael

14. jul. 2025

·

Overnattede 1 nat

Blood on carpet

Blood on carpet

6

Danielle

16. jun. 2025

·

Overnattede 2 nætter

Property and location is nice. Rooms are small, outdated and unfortunately our room was dirty upon arrival. Crumbs and food all over the floor in the room.

Property and location is nice. Rooms are small, outdated and unfortunately our room was dirty upon arrival. Crumbs and food all over the floor in the room.

10

gloria

30. nov. 2025

·

Overnattede 2 nætter

Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!

Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!

6

Irene

15. jan. 2025

·

Overnattede 5 nætter

We have stayed at Portola Hotel several times over the years. You can see how the property condition is slowly getting worse. This time our bathroom sink faucet wasn’t working so we had no hot water flow and they had to fix it while we were there. Day two of our stay we had an ants invasion (we had a room with a patio) but did ask to be moved because we didn’t have time to deal with that. Otherwise, this hotel is in a great location with the cutest lobby and friendly and helpful staff.

We have stayed at Portola Hotel several times over the years. You can see how the property condition is slowly getting worse. This time our bathroom sink faucet wasn’t working so we had no hot water flow and they had to fix it while we were there. Day two of our stay we had an ants invasion (we had a room with a patio) but did ask to be moved because we didn’t have time to deal with that. Otherwise, this hotel is in a great location with the cutest lobby and friendly and helpful staff.

6

Cathy

29. jun. 2025

·

Overnattede 1 nat

We read that this hotel was family friendly and were excited! We booked 2 rooms for the grandparents, us and the kids. I called a few days ahead to ask about parking earlier in the day before check-in, requesting a crib and connecting rooms. When we arrived, the hotel parking entrance was blocked due to a morning event. I tried calling the hotel but no one picked up and the cop directing traffic said there was no way in or out. It would have been nice to get a heads up from the staff when we called earlier in the week that there was a morning event and to provide alternative parking options. Luckily we saw a parking garage nearby that we paid for and later moved to Portola and paid for that. When we checked in, the staff said we had connecting rooms as requested but upon getting to our rooms, they were not connected. I called guest services and the manager picked up, reviewed and apologized that they don’t have any available. They should have just said that in the beginning. Not a big deal. At check in, they didn’t see a crib requested so they put in a request. When we got to our room, it was there. However someone came to our room later with another crib. For cleanliness, we noticed the glasses, mugs and Keurig machine were dusty. There were also two small flies in our room at the desk and one of the hand towels in the bathroom had a dead ant. We also had three bath towels when they knew we had two children. It’s nice but the communication and cleanliness needs work.

We read that this hotel was family friendly and were excited! We booked 2 rooms for the grandparents, us and the kids. I called a few days ahead to ask about parking earlier in the day before check-in, requesting a crib and connecting rooms. When we arrived, the hotel parking entrance was blocked due to a morning event. I tried calling the hotel but no one picked up and the cop directing traffic said there was no way in or out. It would have been nice to get a heads up from the staff when we called earlier in the week that there was a morning event and to provide alternative parking options. Luckily we saw a parking garage nearby that we paid for and later moved to Portola and paid for that. When we checked in, the staff said we had connecting rooms as requested but upon getting to our rooms, they were not connected. I called guest services and the manager picked up, reviewed and apologized that they don’t have any available. They should have just said that in the beginning. Not a big deal. At check in, they didn’t see a crib requested so they put in a request. When we got to our room, it was there. However someone came to our room later with another crib. For cleanliness, we noticed the glasses, mugs and Keurig machine were dusty. There were also two small flies in our room at the desk and one of the hand towels in the bathroom had a dead ant. We also had three bath towels when they knew we had two children. It’s nice but the communication and cleanliness needs work.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er ofte rummelige og komfortable, med udsigt over havnen og nogle med balkon, men flere anmeldelser nævner støjgennemtrængning, slidt eller simpelt interiør, ubehagelige puder, problemer med temperaturstyring eller vandtryk og lejlighedsvis ustabil Wi-Fi.

Relaterede gæsteanmeldelser

6

Vanessa

9. jul. 2025

·

Overnattede 2 nætter

Hotel is tired and many of the rooms need to be renovated. Partial harbor views are very limited.

Hotel is tired and many of the rooms need to be renovated. Partial harbor views are very limited.

8

Amanda

20. okt. 2025

·

Overnattede 1 nat

Clean & new, but traveling with an toddler room location was not great. A heads up the room was over a bar that had karaoke till almost eleven would have been good to know. We did not sleep very well.

Clean & new, but traveling with an toddler room location was not great. A heads up the room was over a bar that had karaoke till almost eleven would have been good to know. We did not sleep very well.

8

Latasha

15. nov. 2025

·

Overnattede 2 nætter

Enjoyed my stay. Room was nice, bed was comfy (minus the pillows). Great location walking distance to everything. Only downfall were no charging stations for non tesla vehicles when i was told there were.

Enjoyed my stay. Room was nice, bed was comfy (minus the pillows). Great location walking distance to everything. Only downfall were no charging stations for non tesla vehicles when i was told there were.

6

sypher

20. sep. 2025

·

Overnattede 3 nætter

Experienced lights flickering, really loud AC units, poor sound proof walls, loud door shutting sounds when closing, tv guide does not match channel, and lack of lights in the room. The good was that the room was spacious. Overall probably not worth the price of the stay compare to other competing hotels in the area.

Experienced lights flickering, really loud AC units, poor sound proof walls, loud door shutting sounds when closing, tv guide does not match channel, and lack of lights in the room. The good was that the room was spacious. Overall probably not worth the price of the stay compare to other competing hotels in the area.

10

Chuong

3. jun. 2025

·

Overnattede 4 nætter

Positive: beautiful property and room. room is quiet, comfortable, and clean. great location. Negative: water pressure for shower is weak.

Positive: beautiful property and room. room is quiet, comfortable, and clean. great location. Negative: water pressure for shower is weak.

6

Francesca

28. okt. 2025

·

Overnattede 2 nætter

Location was good, noise was an issue. Doors slamming outside my room form 7-11 am.

Location was good, noise was an issue. Doors slamming outside my room form 7-11 am.

10

Jeffrey

25. okt. 2025

·

Overnattede 1 nat

Quick overnighter after a long day if golf. The hotel is a maze. Don't get caught without your room key or you'll be stuck between buildings, as we were. Valet and front desk were friendly and efficient. Room reserved was a king bed, room we received had 2 doubles. Weird sleeping in separate beds if I could've slept. Beds and pillows are long past needing replacement . Had to use 4 pillows to raise my head off the mattress, which had a crown to it- there was a high spot so I rolled off to one side or the other. I couldn't physically be in the middle of the smaller bed. Bathroom was nice clean and modern. Water pressure was the highlight! I'd stay here again with Starbucks just across the street.

Quick overnighter after a long day if golf. The hotel is a maze. Don't get caught without your room key or you'll be stuck between buildings, as we were. Valet and front desk were friendly and efficient. Room reserved was a king bed, room we received had 2 doubles. Weird sleeping in separate beds if I could've slept. Beds and pillows are long past needing replacement . Had to use 4 pillows to raise my head off the mattress, which had a crown to it- there was a high spot so I rolled off to one side or the other. I couldn't physically be in the middle of the smaller bed. Bathroom was nice clean and modern. Water pressure was the highlight! I'd stay here again with Starbucks just across the street.

10

Tia

4. jun. 2025

·

Overnattede 1 nat

Lovely hotel and nice area. Our only issue was that the internet was terrible, but besides that we enjoyed everything! Easy walk to the port as well

Lovely hotel and nice area. Our only issue was that the internet was terrible, but besides that we enjoyed everything! Easy walk to the port as well

8

Tammy

3. aug. 2025

·

Overnattede 1 nat

Our room did not have air conditioner. There was a wall mounted unit/fan with no thermostat that did not work. They had windows propped open instead. And the street noise and people walking by were loud. Our room on our last visit had air conditioner with a thermostat.

Our room did not have air conditioner. There was a wall mounted unit/fan with no thermostat that did not work. They had windows propped open instead. And the street noise and people walking by were loud. Our room on our last visit had air conditioner with a thermostat.

8

Don

11. mar. 2025

·

Overnattede 4 nætter

Check-In was very quick. The Hotel has GREAT elevators and is well laid-out. The internet connectivity, however, was VERY POOR and INTERMITTENT and although I was willing to pay a premium for better service, it didn't seem to be available. Complaining to the generally friendly folks at the front desk didn't help much.

Check-In was very quick. The Hotel has GREAT elevators and is well laid-out. The internet connectivity, however, was VERY POOR and INTERMITTENT and although I was willing to pay a premium for better service, it didn't seem to be available. Complaining to the generally friendly folks at the front desk didn't help much.

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Service

Personalet beskrives bredt som venligt, imødekommende og hjælpsomt på tværs af tjenester som f.eks. parkering, reception og rengøring. I travle perioder rapporterer gæster langsom eller langsommelig service, forsinkelser ved indtjekning og lejlighedsvis dårlig attitude.

Relaterede gæsteanmeldelser

2

katherine

11. aug. 2025

·

Overnattede 1 nat

Upon arrival, we saw that the hotel advertised EV charging. However, nothing indicated that it wasn’t complimentary. Most hotels include it for guests, so this felt like poor marketing — but that wasn’t even our main concern. The real issue began at midnight. I was woken up by a loud party. I called the front desk multiple times, but no one answered. I went downstairs, and there was no staff on site. It wasn’t until I called Hotels.com and spoke with a wonderful agent that the hotel finally answered. By then, it was 1:00 AM, and the noise from the family was still going strong. The front desk said they would send security. By 1:30 AM, the party was still loud. I went downstairs again to speak directly with the front desk and the manager. Neither showed much empathy, and security didn’t even know which room the noise was coming from. I had asked for a room change earlier but was told none were available. Suddenly, since they couldn’t identify the source of the noise, they decided to check for other rooms and then offered to move us. At 2:00 AM, we were finally settled into a new room — which was uncomfortably warm at 74°F. This entire experience was a nightmare. Stay away from this hotel.

Upon arrival, we saw that the hotel advertised EV charging. However, nothing indicated that it wasn’t complimentary. Most hotels include it for guests, so this felt like poor marketing — but that wasn’t even our main concern. The real issue began at midnight. I was woken up by a loud party. I called the front desk multiple times, but no one answered. I went downstairs, and there was no staff on site. It wasn’t until I called Hotels.com and spoke with a wonderful agent that the hotel finally answered. By then, it was 1:00 AM, and the noise from the family was still going strong. The front desk said they would send security. By 1:30 AM, the party was still loud. I went downstairs again to speak directly with the front desk and the manager. Neither showed much empathy, and security didn’t even know which room the noise was coming from. I had asked for a room change earlier but was told none were available. Suddenly, since they couldn’t identify the source of the noise, they decided to check for other rooms and then offered to move us. At 2:00 AM, we were finally settled into a new room — which was uncomfortably warm at 74°F. This entire experience was a nightmare. Stay away from this hotel.

2

JUNHEE

21. apr. 2025

·

Overnattede 1 nat

The front desk guy, his name was Christian or Christiano and it looks like he hate to work in there. He helped my check-in and his attitude and expression were really unkind and very unprofessional. I went to so many hotels in the U.S. and it was the worst check-in service I have ever seen. His facial expression and the way of speaking to customer were awful. Other staffs were so kind and room was clean. Everything was fine except his worst service.

The front desk guy, his name was Christian or Christiano and it looks like he hate to work in there. He helped my check-in and his attitude and expression were really unkind and very unprofessional. I went to so many hotels in the U.S. and it was the worst check-in service I have ever seen. His facial expression and the way of speaking to customer were awful. Other staffs were so kind and room was clean. Everything was fine except his worst service.

4

Cheryl

9. aug. 2025

·

Overnattede 1 nat

The rooms were not ready when wet arrived we had 3 toddlers and two rooms and waited over a half hour for the 2nd room to become available. The staff was not that concerned that the rooms were not ready. Will probably not return.

The rooms were not ready when wet arrived we had 3 toddlers and two rooms and waited over a half hour for the 2nd room to become available. The staff was not that concerned that the rooms were not ready. Will probably not return.

10

Lori

20. sep. 2025

·

Overnattede 1 nat

Checking in- incredibly friendly and warm staff. Offered an upgrade, which was super nice. Lobby is beautiful, restaurants are great. The best dog friendly hotel we’ve ever stayed. Would definitely recommend to others!

Checking in- incredibly friendly and warm staff. Offered an upgrade, which was super nice. Lobby is beautiful, restaurants are great. The best dog friendly hotel we’ve ever stayed. Would definitely recommend to others!

10

Pallavi

18. sep. 2025

·

Overnattede 2 nætter

This is our 4th time staying here. This is a very family friendly hotel. Everything is nearby and in walking distance. You can walk to the pier or to the beach. Only This time our AC was a little bit noisy at night and they gave us two tower fans. They also checked it and cleaned it. The staff is very helpful and friendly.

This is our 4th time staying here. This is a very family friendly hotel. Everything is nearby and in walking distance. You can walk to the pier or to the beach. Only This time our AC was a little bit noisy at night and they gave us two tower fans. They also checked it and cleaned it. The staff is very helpful and friendly.

4

Massimo

30. mar. 2025

·

Overnattede 1 nat

Long lines to check in, then the door would not work and we had to call and wait for help. Overall the management could put more people to handle check ins, one person is clearly not sufficient when a long line forms in front of the check in desk

Long lines to check in, then the door would not work and we had to call and wait for help. Overall the management could put more people to handle check ins, one person is clearly not sufficient when a long line forms in front of the check in desk

10

Agnetha

2. sep. 2025

·

Overnattede 2 nætter

Overall my stay was great! Walking distance to the beach and to many shops and restaurants. We did have an incident where a creepy man followed me into the elevator and up to the floor where my room was. I called security and they were all over it. They made me feel safe and kept me aware if the situation. In the end we had a great time. Thank you for keeping your guests safe!

Overall my stay was great! Walking distance to the beach and to many shops and restaurants. We did have an incident where a creepy man followed me into the elevator and up to the floor where my room was. I called security and they were all over it. They made me feel safe and kept me aware if the situation. In the end we had a great time. Thank you for keeping your guests safe!

10

Adrianna

25. aug. 2025

·

Overnattede 1 nat

The place is beautiful and clean. Parking situation wasn’t difficult and definitely kid friendly, I requested a play pen for my 7 month old and they delivered it with no issues. We love a place that has amenities for the kiddos.

The place is beautiful and clean. Parking situation wasn’t difficult and definitely kid friendly, I requested a play pen for my 7 month old and they delivered it with no issues. We love a place that has amenities for the kiddos.

10

gloria

30. nov. 2025

·

Overnattede 2 nætter

Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!

Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!

2

Fabi

3. sep. 2025

·

Overnattede 1 nat

Do not book here or with hotels.com. After making a reservation, being charged and confirmed, we were turned away due to over booking.

Do not book here or with hotels.com. After making a reservation, being charged and confirmed, we were turned away due to over booking.

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Lokation

Konsekvent rost central beliggenhed tæt på Fisherman’s Wharf og centrum, med nem adgang til Cannery Row, akvariet, butikker og spisesteder.

Relaterede gæsteanmeldelser

10

Sharon

9. jul. 2025

·

Overnattede 6 nætter

The location is the best, and it's very comfortable. There were a few minor issues with the bathroom (e.g. shower leak.) The parking is convenient but costs extra; overall it is expensive, but worth splurging.

The location is the best, and it's very comfortable. There were a few minor issues with the bathroom (e.g. shower leak.) The parking is convenient but costs extra; overall it is expensive, but worth splurging.

10

Julie

2. sep. 2025

·

Overnattede 2 nætter

Great location and excellent hotel We’ll be back

Great location and excellent hotel We’ll be back

10

Terry

1. sep. 2025

·

Overnattede 1 nat

great location

great location

10

Brian

10. aug. 2025

·

Overnattede 3 nætter

Great location near good restaurants and Coffee . We only used our car going to Carmel,whick is super close.

Great location near good restaurants and Coffee . We only used our car going to Carmel,whick is super close.

10

Jay

31. aug. 2025

·

Overnattede 2 nætter

This is a lovely property- in the middle of the action in Monterey. We were able to walk to the Aquarium, the wharf, and downtown. The lobby is a great place to hang out and for what you get the price is competetive.

This is a lovely property- in the middle of the action in Monterey. We were able to walk to the Aquarium, the wharf, and downtown. The lobby is a great place to hang out and for what you get the price is competetive.

10

Melayna

31. aug. 2025

·

Overnattede 2 nætter

This project is in the perfect location. It is right by the Fisherman’s Wharf. I would definitely stay there again.

This project is in the perfect location. It is right by the Fisherman’s Wharf. I would definitely stay there again.

10

Tatyana

15. feb. 2025

·

Overnattede 1 nat

Location is great off of old fisherman’s warf where whale tours depart. Would stay here again. Had a nice stay. I enjoyed the restaurant on site as well as the cafe-bakery. Crepes, bike rides, pleanty of souvenir shops close by, restaurant options all a short walk away.

Location is great off of old fisherman’s warf where whale tours depart. Would stay here again. Had a nice stay. I enjoyed the restaurant on site as well as the cafe-bakery. Crepes, bike rides, pleanty of souvenir shops close by, restaurant options all a short walk away.

10

Charlotte

12. maj 2025

·

Overnattede 3 nætter

Location is perfect!

Location is perfect!

10

Geri

2. jun. 2025

·

Overnattede 2 nætter

Comfortable, clean, great location, walkable to all the sites we wanted to see.

Comfortable, clean, great location, walkable to all the sites we wanted to see.

10

Elena

16. mar. 2025

·

Overnattede 2 nætter

Great location

Great location

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Spisning

Spisemulighederne på stedet og baren er praktiske og generelt godt lide, især morgenmaden på Jack’s og mulighederne i lobbyen. Priserne kan være høje og servicen lejlighedsvis langsom; roomservice er ikke tilgængelig.

Relaterede gæsteanmeldelser

4

Veronica

19. okt. 2025

·

Overnattede 1 nat

The hotel restaurant was below mediocre due to selection and service. The majority of the servers don’t speak basic English and do t understand simple questions about the menu. VERY FRUSTRATING!

The hotel restaurant was below mediocre due to selection and service. The majority of the servers don’t speak basic English and do t understand simple questions about the menu. VERY FRUSTRATING!

8

Liz

3. jan. 2025

·

Overnattede 3 nætter

We stayed three nights from 12/23-12/26. The rooms were good. Our group of six people (three rooms) reserved for the Christmas Buffet, which was definitely overpriced for the price of $89 per person. Food was cold, and not very many options. More cafeteria style than an opulent buffet as advertised. All of us were extremely disappointed with the quality of the food and the cold ambiance of the room.

We stayed three nights from 12/23-12/26. The rooms were good. Our group of six people (three rooms) reserved for the Christmas Buffet, which was definitely overpriced for the price of $89 per person. Food was cold, and not very many options. More cafeteria style than an opulent buffet as advertised. All of us were extremely disappointed with the quality of the food and the cold ambiance of the room.

10

William

14. jul. 2025

·

Overnattede 2 nætter

Good central location, great on site bar and restaurant.

Good central location, great on site bar and restaurant.

8

Sadaf

11. jul. 2025

·

Overnattede 3 nætter

Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.

Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.

10

Mary

18. maj 2025

·

Overnattede 2 nætter

Make sure you see Josh and Antonio at Jack’s restaurant!! Waaaay above and beyond!!

Make sure you see Josh and Antonio at Jack’s restaurant!! Waaaay above and beyond!!

8

Sheri

15. aug. 2025

·

Overnattede 1 nat

I did not get the partial view that I expected. A bit basic for the price paid, no room service

I did not get the partial view that I expected. A bit basic for the price paid, no room service

10

Martha

21. jan. 2025

·

Overnattede 1 nat

Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!

Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!

10

Dia

20. apr. 2025

·

Overnattede 2 nætter

Beautiful hotel in a really great location. It’s a little more on the pricer side, but you are paying for the location. We loved being able to just walk around from our hotel. There’s a restaurant located inside the hotel. We ate there for dinner one night, and was surprised at how tasty our meal was. Would definitely stay here again.

Beautiful hotel in a really great location. It’s a little more on the pricer side, but you are paying for the location. We loved being able to just walk around from our hotel. There’s a restaurant located inside the hotel. We ate there for dinner one night, and was surprised at how tasty our meal was. Would definitely stay here again.

10

gloria

30. nov. 2025

·

Overnattede 2 nætter

Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!

Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!

8

Meggin

6. okt. 2025

·

Overnattede 2 nætter

Great location to walk to fisherman’s wharf, cannery row and Alvarado street bars and restaurants. Delicious and fresh breakfast in hotel. Great for a weekend getaway!

Great location to walk to fisherman’s wharf, cannery row and Alvarado street bars and restaurants. Delicious and fresh breakfast in hotel. Great for a weekend getaway!

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

8

Signe

22. okt. 2024

·

Overnattede 2 nætter

Rigtig dejligt hotel der ligger meget centralt placeret i Monterey. Fin standart. Personalet var ok, men virkede ikke særligt imødekommende og engagerede.

Rigtig dejligt hotel der ligger meget centralt placeret i Monterey. Fin standart. Personalet var ok, men virkede ikke særligt imødekommende og engagerede.

8

Sisse

21. sep. 2024

·

Overnattede 1 nat

Dejligt centraltbeliggende hotel, brugte ikke spaen.

Dejligt centraltbeliggende hotel, brugte ikke spaen.

10

Wessel

5. mar. 2024

·

Overnattede 1 nat

Veldig fint hotell i en liten sjarmerende kystby

Veldig fint hotell i en liten sjarmerende kystby

10

Charlene K

for 2 uger siden

·

Overnattede 2 nætter

We always stay at this property whenever we come to Monterey, CA. Wonderful place to stay, and centrally located, within walking distance of many of Monterey's places to visit.

We always stay at this property whenever we come to Monterey, CA. Wonderful place to stay, and centrally located, within walking distance of many of Monterey's places to visit.

8

Tuong

for 2 uger siden

·

Overnattede 1 nat

It's convenient having a restaurant inside the hotel when travelling with small children. You definitely pay for that convenience though. Parking is across the street.

It's convenient having a restaurant inside the hotel when travelling with small children. You definitely pay for that convenience though. Parking is across the street.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 16:00 til 23:59

Før 12:00

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

Har du et spørgsmål?

Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

oktober 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $301	31 $234

november 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

En voksen på 18 år eller derover skal påtage sig hele ansvaret for reservationen. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 48 timer før du ankommer, for at arrangere indtjekning. Gæster modtager en e-mail med indtjekningsinstruktioner inden for 72 timer inden ankomst. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Betaling uden kontanter er tilgængelig
Lydisolerede gæsteværelser kan ikke garanteres
Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker og røgalarm
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Spaens åbningstider er fra kl. 09.00 til kl. 19.00 søndag til torsdag og fra kl. 09.00 til kl. 21.00 fredag og lørdag.

Det er en politik på hotellet at nægte visse typer af reservationer, som grupper kunne tænkes at foretage, herunder polterabend eller lignende arrangementer.
Poolen er tilgængelig fra kl. 07.00 til kl. 22.00.
Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette resort inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
Børn i alderen 18 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Kun registrerede gæster kan opholde sig på værelserne.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Der kan være begrænset adgang til visse faciliteter. Gæster kan kontakte overnatningsstedet for flere oplysninger via kontaktoplysningerne i reservationsbekræftelsen.
Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.

Begrænset parkeringshøjde.

Der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).

Gebyr for morgenmad tilberedt efter bestilling: Mellem 8 og 20 USD for voksne og mellem 5 og 10 USD for børn (cirkapriser)
Gebyr for trådløst internet på værelset: 9.95 USD pr. døgn (priserne kan variere)
Gebyr for internetforbindelse via kabel på værelset: 9.95 USD pr. døgn (priserne kan variere)
Gebyr for trådløst internet på fællesområder: 9.95 USD pr. nat (priserne kan variere)
Gebyr for selvstændig parkering (sikret): 29.04 USD pr. nat (intet gebyr for indkørsel/udkørsel)
Gebyr for parkeringsservice: USD 40.65 pr. nat (intet gebyr for indkørsel/udkørsel)
Depositum for kæledyr: 58.18 USD pr. nat
Tillægsgebyr for kæledyr: USD 58.18 pr. enhed (varierer afhængigt af opholdets længde)
Der opkræves ikke gebyrer for servicedyr
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Gebyr for ekstra seng: 58.18 USD pr. ophold

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.