Hampton Inn & Suites Yonkers - Westchester

B

The TV was not working when we arrived, had to call twice to get it working. We booked a room for 3 people, but there were only two towels and had to ask for more. Lastly, we booked a handicap accessible room and the shower had no instructions for how to adjust the two shower heads and water temperature.

We care about breakfast and the gym since we work out in the morning and expect a good breakfast. Well both days the breakfast had pork and ham in all of the HOT breakfast items. I mean why not keep at least one item meat free? I did inquire and there was no response from the kitchen staff or the manager. The gym equipment literally had rust on it and wouldn’t move. I won’t be staying here again. Deferred maintenance is pretty obvious. Also on 2 out of the 3 mornings, the bathroom near the breakfast area had overflowing toilets. Ew.

The room was clean, parking was free and the breakfast was good. Highly recommended.

The staff was AMAZING. Everyone from the front desk, housekeeping and food services. They helped me get through one of the hardest times.