Is parking available at the property?

Yes, free valet parking is available on-site. There are also limited parking spaces available, and nearby parking can be accessed for a fee of JOD 2 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee. The cost is approximately JOD 17.3 for adults and JOD 8.5 for children, while children aged 6 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 2:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of JOD 40 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to contact the property for specific needs.

Where is the property located in relation to key landmarks?

Located in the heart of Amman, the hotel is within a 5-minute drive of Rainbow Street and Abdali Mall. It is approximately 2 miles (3.2 km) from both the Amman Citadel and Amman Roman Theater.

Does the property have a swimming pool?

Yes, the hotel features both indoor and outdoor pools. The seasonal outdoor pool is open from May 15 to October 01, and pool access is available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. Kids aged 6 and younger can stay for free.

Luxury Stay at Grand Hyatt Amman

Average nightly price at Grand Hyatt Amman by month, last 12 months (USD)
Month	Average price
January	US$152
February	US$152
March	US$138
April	US$139
May	US$137
June	US$139
July	US$133
August	US$132
September	US$132
October	US$150
November	US$157
December	US$152

What guests think

Across many reviews of Grand Hyatt Amman, travelers praise professional, friendly staff and well-maintained leisure facilities like the spa, gym, and pools, while noting comfortable, often spacious rooms and a convenient location for sightseeing and tours.

Breakfast and on-site restaurants receive frequent compliments for quality and variety. Some guests report issues such as aging furnishings, weak air conditioning, occasional maintenance noise, or service missteps, and a few mention cleanliness lapses or limited bar options. Expect an upscale stay with standout service and amenities, but check room condition and preferences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the spa, gym, and pools, highlighting saunas, steam rooms, and wellness treatments. There are occasional notes about closures (e.g., the outdoor pool) and limited bar options.

Related guest reviews

10

Heather

31 Jan 2023

·

Stayed 2 nights

Immaculate hotel. Well-equipped and well-maintained gym with a sauna, steam room, indoor and outdoor pools, spa service and nice little amenities. Great city view. The breakfast buffet was phenomenal. We absolutely enjoyed staying at the Grand Hyatt and would stay here again if we return to Amman.

10

Aiysha

25 Jan 2025

·

Stayed 4 nights

I stayed here for 4 nights. Room was nice, bed was comfortable. There were only 2 channels in English and neither had good content so I used my laptop to watch YouTube. Breakfast was good, variety of food and attentive staff. Sameers team were great. Reception staff were very helpful also. Had an issue with one of the staff members in the gym but this was quickly resolved by the hotel. They definitely pay attention to customer service.

8

William

31 Mar 2023

·

Stayed 6 nights

It’s a lovely hotel situated close enough to walk to the city’s main attractions, however the outside pool was closed which was a bit disappointing.

10

Julius

2 Jan 2023

·

Stayed 19,358 nights

The location of the hotel is great. The facilities are good and the staff are polite. My stay was comfortable and safe.

10

Shazil

10 Jun 2025

·

Stayed 1 night

Pool, sauna, steam room were excellent.

10

Sammy

21 Oct 2024

·

Stayed 1 night

Classy hotel with an amazing reputation. The spa was delightful and we enjoyed our couples massage

10

Nadia

1 Nov 2024

·

Stayed 3 nights

From the moment I checked in to the moment I checked out. I stayed three days at this property and had a fantastic experience. If there any negative reviews, I cannot imagine why however, everybody’s experience is their own individual experience. I not only enjoyed a delicious breakfast buffet, but every staff member made sure I was comfortable as I was traveling alone. If you’re looking to work out, enjoy very private women’s locker room that has its own whirl, pool, dry and wet sauna and showers. This is the place to be. I also enjoyed the Turkish bath and had a Dead Sea mud wrap a few days later before I left. Exceptional. It was great great experience thank you again Grand Hyatt. I will see you again.

4

mohd

15 Oct 2023

·

Stayed 1 night

To start with, no one helped me to carry my bags, instead, the security simply remind me ( carry your bags ). Check in was very slow. The receptionest was not professional in the communication. You can expect more from a 5 stars hotel staff . Very nice breakfast with a lot of tasty food to select from. The lady at eggs station was kind and professional. GYM, SPA and swimming pool was amazing. Room was good. Pillows are not comfortable. Overall. Room. Breakfast and spa were good. But check in was much below than average . In conclusion. For such price you pay. You can get much better options with better service

10

David

21 Apr 2025

·

Stayed 3 nights

I had a wonderful stay, staff in the spa is very attentive

2

Ahmad

1 Sept 2025

·

Stayed 2 nights

my room was on the same floor as the pool. the balcony door wasnt secured so i couldn't feel safe sleeping in night. also, the bar have very limited options plus the dining facilities was very limited. i dont think ill ever revisit this hotel

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Cleanliness

Many guests find the property very clean with reliable daily housekeeping. Some report stains, odors, or worn furnishings, indicating inconsistent standards.

Related guest reviews

8

Adrienne

1 May 2025

·

Stayed 3 nights

The spa and breakfast service was amazing! The room cleaning could have been a bit better each day.

10

Baqir Inaam

4 Feb 2025

·

Stayed 5 nights

Best place to stay in jordan , staff are very friendly and helpful , room cleaning was top nothch and bedroom and sleep was perfect.

4

MAJDI

1 Jan 2024

·

Stayed 3 nights

AC not working,, bathroom smell very bad ,, shower very old ,, windows not clean

10

Amal

31 Dec 2024

·

Stayed 1 night

I love it the best hotel ever and clean

4

Janice

16 Aug 2023

·

Stayed 3 nights

Very dirty, beddings and walls and walls of bathroom had a lot of stain and overall upkeep is poor, totally out of expectation given the branding and price!

10

Georgios

10 Mar 2023

·

Stayed 3 nights

Confortable and clean room and bathroom. Room service cleaning every day.

10

Nabil Bouameur

22 Oct 2025

·

Stayed 3 nights

Todo limpio y correcto. Hotel de calidad . Recomendable 100%

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2

Nasir

19 Aug 2025

·

Stayed 2 nights

Very old furniture with stains, hair, and chewing gum stuck on the carpet . Poor staff attitude. This place does not deserve five stars and needs renovation.

10

Raul

21 Feb 2025

·

Stayed 5 nights

I had a great experience during my stay in Hyatt Amman, every service is impeccable including security, reception, my room was perfect every day and of course, food in the restaurants. My special thanks to Odai Issa at front desk for his advices and support. Also many thanks Mr Essam, house keeping, my room was wonderful every day. Hope to come back soon!

10

MAJED

22 Feb 2026

·

Stayed 1 night

I had another wonderful stay at the Hyatt Amman.I arrived earlier than the official check‑in time, and as a regular guest, the manager kindly upgraded my room since the one I booked wasn’t ready yet. This thoughtful gesture truly reflects the hotel’s commitment to its loyal guests. The room was spacious, comfortable, and impeccably clean, exactly what you would expect from a five‑star property. The overall atmosphere of the hotel is relaxing, and every detail is well taken care of. The service throughout my stay was excellent. The staff were professional, attentive, and consistently ensured that everything I needed was taken care of promptly and with a smile. Overall, the hotel is outstanding in every aspect,comfort, service, and hospitality. I highly recommend it and will definitely return.

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Rooms

Rooms are often described as spacious and comfortable with some nice city views. However, several reviews cite aging decor, weak AC, maintenance noise, limited in-room amenities/TV, and occasional security or hardware issues.

Related guest reviews

2

MAJED

24 Jan 2023

·

Stayed 1 night

Staying in the hotel is very noisy due to long hours of maintenance work in the rooms which is protecting my room

4

MAJDI

1 Jan 2024

·

Stayed 3 nights

AC not working,, bathroom smell very bad ,, shower very old ,, windows not clean

8

Charmaine

26 Apr 2023

·

Stayed 1 night

Air Conditioning did NOT work well. The room was NEVER COOL. I shared with front desk but never addressed.

8

Deborah

11 Apr 2023

·

Stayed 2 nights

Enjoyed my second stay at this hotel and dining at The Lombard Italian restaurant. One repeat issue is that the hot pot did not work again for in room coffee and tea! There wasn’t even an outlet that fit for the hotpot. Second time in a row and I like to enjoy this amenity in my room.

10

Cain

5 Jan 2025

·

Stayed 2 nights

A lovely hotel with wonderful staff and impressive views over the city. A good base for day trips around Jordan

8

Hussein

23 Aug 2025

·

Stayed 3 nights

When booking , so be carefull, that your are on the right Side , to have a beuatifull Sight!

10

Sari

16 Jan 2024

·

Stayed 4 nights

The hotel is great, the room was spacious with a bathtub and a shower. The staff are nice and helpful.

2

Ahmad

1 Sept 2025

·

Stayed 2 nights

my room was on the same floor as the pool. the balcony door wasnt secured so i couldn't feel safe sleeping in night. also, the bar have very limited options plus the dining facilities was very limited. i dont think ill ever revisit this hotel

6

Jawdat

25 Aug 2024

·

Stayed 7 nights

Rooms are old and definitely not worthy of a 5 star rating. I would not recommend it.

10

MAJED

22 Feb 2026

·

Stayed 1 night

I had another wonderful stay at the Hyatt Amman.I arrived earlier than the official check‑in time, and as a regular guest, the manager kindly upgraded my room since the one I booked wasn’t ready yet. This thoughtful gesture truly reflects the hotel’s commitment to its loyal guests. The room was spacious, comfortable, and impeccably clean, exactly what you would expect from a five‑star property. The overall atmosphere of the hotel is relaxing, and every detail is well taken care of. The service throughout my stay was excellent. The staff were professional, attentive, and consistently ensured that everything I needed was taken care of promptly and with a smile. Overall, the hotel is outstanding in every aspect,comfort, service, and hospitality. I highly recommend it and will definitely return.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as professional, attentive, and helpful, with multiple mentions of excellent front-desk support and problem resolution. A minority report rudeness, slow check-in, or service errors.

Related guest reviews

4

mohd

15 Oct 2023

·

Stayed 1 night

To start with, no one helped me to carry my bags, instead, the security simply remind me ( carry your bags ). Check in was very slow. The receptionest was not professional in the communication. You can expect more from a 5 stars hotel staff . Very nice breakfast with a lot of tasty food to select from. The lady at eggs station was kind and professional. GYM, SPA and swimming pool was amazing. Room was good. Pillows are not comfortable. Overall. Room. Breakfast and spa were good. But check in was much below than average . In conclusion. For such price you pay. You can get much better options with better service

10

Derrick

5 Apr 2024

·

Stayed 5 nights

The hotel is in a central location. Easy pickup for tours. The staff are very friendly and knowledgeable I can’t say much about the area since I was there for a tour and to relax. The hotel was a great place to relax

8

Thomas

1 May 2023

·

Stayed 2 nights

We had a problem with our room when we checked in but the manager and front desk resolved it swiftly and very efficiently. They treated us great and made up for it…had a very nice stay!

4

Zach

28 Dec 2025

·

Stayed 2 nights

Overall, we were disappointed with our stay at this hotel. The breakfast buffet was decent, but the service left something to be desired. At one point, the on-site bar called and accused me of leaving without paying—even though I had never been there. They eventually realized they had the wrong room. Later, maintenance knocked on our door and entered before I could get there. When I asked what they were doing, they said they needed to fix the sink; I told them to leave, as the sink wasn’t broken. The main reception later called to apologize, explaining that they had given maintenance the wrong room. Although they apologized, mistakes like these should not happen at a high-quality hotel.

10

Xiao

21 Oct 2023

·

Stayed 1 night

The service was exceptional, especially the front desk manager Mamduh who went extra mile to make our stay pleasant. All other services were excellent too.

2

Victor

26 Nov 2025

·

Stayed 4 nights

Staff was horrible. Restaurant staff were extremely rude.., got the vibe they didn’t like Americans out there. Food was horrible. Overall horrible experience

10

Zahra

5 May 2023

·

Stayed 1 night

When we arrived in Amman we booked this hotel for 3 nights. It exceeded our expectations. It was clean, accommodating, beautiful and just relaxing. We was able to do our site seeing’s and then come back and relax /unwind. Khaled, Umar and Ahmad was exceptional. They was always so attentive and making sure we was always happy. They made the hotel a 5 star experience. Abdullah, always helped us with our luggage with a smile and super friendly. I forgot the staff names in breakfast buffet but they was ALWAYS so accommodating. Asking me for what drinks/ coffee I would like. They was easy to spot and call if I needed anything. Service was 10/10. Overall loved my experience at the grand Hyatt. I would be definitely coming back and telling all my friends and family to come and stay here. Also the Italian restaurant, the food is delicious. You have to try it. The restaurant itself of gorgeous.

10

Omar

15 Jan 2026

·

Stayed 3 nights

Very nice hotel, with excellent and dedicated staff. Some services were outstanding.

10

Omar

27 Jan 2026

·

Stayed 1 night

Excellent service and attention from the staff. Perfect installations,

10

MAJED

22 Feb 2026

·

Stayed 1 night

I had another wonderful stay at the Hyatt Amman.I arrived earlier than the official check‑in time, and as a regular guest, the manager kindly upgraded my room since the one I booked wasn’t ready yet. This thoughtful gesture truly reflects the hotel’s commitment to its loyal guests. The room was spacious, comfortable, and impeccably clean, exactly what you would expect from a five‑star property. The overall atmosphere of the hotel is relaxing, and every detail is well taken care of. The service throughout my stay was excellent. The staff were professional, attentive, and consistently ensured that everything I needed was taken care of promptly and with a smile. Overall, the hotel is outstanding in every aspect,comfort, service, and hospitality. I highly recommend it and will definitely return.

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AI-generated summary based on recent guest reviews

Location

Described as central and convenient for sightseeing and tours, with easy taxi access and city views from some rooms. A few note the immediate area offers limited walkable attractions.

Related guest reviews

10

Kevin

28 Aug 2023

·

Stayed 1 night

Nice stay and nice location.

8

William

31 Mar 2023

·

Stayed 6 nights

It’s a lovely hotel situated close enough to walk to the city’s main attractions, however the outside pool was closed which was a bit disappointing.

10

Julius

2 Jan 2023

·

Stayed 19,358 nights

The location of the hotel is great. The facilities are good and the staff are polite. My stay was comfortable and safe.

10

Elias

13 May 2023

·

Stayed 2 nights

Great place to stay very good service and amazing location

8

Ali Mahdi Ibrahim Ali

26 Sept 2024

·

Stayed 7 nights

The property in good place not far from city center and local markets. Easy to get taxi to move around.

10

Wissam

13 Dec 2023

·

Stayed 1 night

Hotel stay was great with super nice staff. Only downside is the immediate area around the hotel not much to walk around but i guess that’s a amman issue nothing to do with the hotel

10

Derrick

5 Apr 2024

·

Stayed 5 nights

The hotel is in a central location. Easy pickup for tours. The staff are very friendly and knowledgeable I can’t say much about the area since I was there for a tour and to relax. The hotel was a great place to relax

10

Cain

5 Jan 2025

·

Stayed 2 nights

A lovely hotel with wonderful staff and impressive views over the city. A good base for day trips around Jordan

8

Hussein

23 Aug 2025

·

Stayed 3 nights

When booking , so be carefull, that your are on the right Side , to have a beuatifull Sight!

10

ahmed

25 Mar 2025

·

Stayed 4 nights

it is in the Senter of Amman and easy Axsa's to do all my requirement

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site restaurants are frequently praised for taste and variety, with several recommendations for the buffet and the Italian restaurant. Some guests mention high breakfast pricing, limited bar options, or unfriendly service.

Related guest reviews

10

Heather

31 Jan 2023

·

Stayed 2 nights

Immaculate hotel. Well-equipped and well-maintained gym with a sauna, steam room, indoor and outdoor pools, spa service and nice little amenities. Great city view. The breakfast buffet was phenomenal. We absolutely enjoyed staying at the Grand Hyatt and would stay here again if we return to Amman.

10

Aiysha

25 Jan 2025

·

Stayed 4 nights

I stayed here for 4 nights. Room was nice, bed was comfortable. There were only 2 channels in English and neither had good content so I used my laptop to watch YouTube. Breakfast was good, variety of food and attentive staff. Sameers team were great. Reception staff were very helpful also. Had an issue with one of the staff members in the gym but this was quickly resolved by the hotel. They definitely pay attention to customer service.

10

James

18 Aug 2025

·

Stayed 3 nights

First class service in five star environment. Breakfast should not be missed. Very accommodating with late check outs.

2

ziad

12 Apr 2023

·

Stayed 10 nights

it is plain there is nothing to do there breakfast was expensive for what they offer and they are not friendly

10

MAJED

4 Nov 2025

·

Stayed 1 night

The breakfast was fresh

10

Pauline

19 Apr 2023

·

Stayed 2 nights

Nous n’avions pas prévu de séjourner ici. Belle surprise! Les chambres sont belles et propres. Les différents restaurants servent des mets délicieux. Le personnel est très professionnel. Je vous recommande cet hôtel.

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10

Yu

26 Dec 2022

·

Stayed 19,351 nights

Nice staff members and fantastic breakfast!

10

ARANTXA

30 Oct 2024

·

Stayed 2 nights

gret hotel, very close to sight seeing. safe. friendly staff. excellent rooms. the breakfast was very delicious

2

Victor

26 Nov 2025

·

Stayed 4 nights

Staff was horrible. Restaurant staff were extremely rude.., got the vibe they didn’t like Americans out there. Food was horrible. Overall horrible experience

10

Zahra

5 May 2023

·

Stayed 1 night

When we arrived in Amman we booked this hotel for 3 nights. It exceeded our expectations. It was clean, accommodating, beautiful and just relaxing. We was able to do our site seeing’s and then come back and relax /unwind. Khaled, Umar and Ahmad was exceptional. They was always so attentive and making sure we was always happy. They made the hotel a 5 star experience. Abdullah, always helped us with our luggage with a smile and super friendly. I forgot the staff names in breakfast buffet but they was ALWAYS so accommodating. Asking me for what drinks/ coffee I would like. They was easy to spot and call if I needed anything. Service was 10/10. Overall loved my experience at the grand Hyatt. I would be definitely coming back and telling all my friends and family to come and stay here. Also the Italian restaurant, the food is delicious. You have to try it. The restaurant itself of gorgeous.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $138	13 $136	14 $137
15 $140	16 $139	17 $138	18 $142	19 $139	20 $146	21 $145
22 $138	23 $142	24 $140	25 $145	26 $139	27 $134	28 $145
29 $145	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
		1 $151	2 $149	3 $140	4 $148	5 $148
6 $148	7 $146	8 $138	9 $138	10 $131	11 $144	12 $146
13 $148	14 $148	15 $138	16 $131	17 $128	18 $143	19 $148
20 $143	21 $148	22 $140	23 $138	24 $138	25 $148	26 $139
27 $141	28 $131	29 $144	30 $142	31 $139

Grand Hyatt Amman

Prices for Grand Hyatt Amman

Monthly average prices

About this property

Location

Room options

Grand King

Grand King with Club Access

Deluxe Room, 1 King Bed (With Poolside Access)

Grand Executive Suite

Deluxe Room, 2 Twin Beds (With Poolside Access)

Room, 1 King Bed (With Blue Mosque View)

Grand Twin with Club Access

Grand Suite

Room, 2 Twin Beds (With Blue Mosque View)

Grand Twin

Guest reviews of Grand Hyatt Amman

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hyatt Amman

Prices for upcoming dates