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Marriott Springfield Downtown

227 US$

/nat

Gennemsnit for oktober

Marriott Springfield Downtown - Image 1

Marriott Springfield Downtown - Værelse

Marriott Springfield Downtown - Værelse

Marriott Springfield Downtown - Reception

Marriott Springfield Downtown - Pool

Priser på Marriott Springfield Downtown

Vælg datoer for at se priser og tilgængelighed

227 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Marriott Springfield Downtown ligger prisen pr. nat i gennemsnit på 152 US$ i den billigste måned (januar) og 236 US$ i den dyreste måned (april), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Marriott Springfield Downtown pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	152 US$
februar	174 US$
marts	176 US$
april	236 US$
maj	212 US$
juni	231 US$
juli	207 US$
august	179 US$
september	217 US$
oktober	227 US$
november	186 US$
december	159 US$

Dyrest: april (ca. 236 US$)

Billigst: januar (ca. 152 US$)

Om dette overnatningssted

Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, shopping på stedet og balsal.

Lokation

2 Boland Way, Metro Center, Springfield, Massachusetts, USA

Tower Square Park (0.1 mil)

CityStage Symphony Hall (0.1 mil)

Springfield City Hall (0.1 mil)

Connecticut River (0.2 mil)

MassMutual Center (0.3 mil)

Hampden Law Library (0.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Suite - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Værelse - 1 kingsize-seng (Mobility Accessible, Tub)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

8

Club-værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Værelse - 1 kingsize-seng (Hearing Accessible)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

1

Værelse - 1 queensize-seng - hjørneværelse

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

298 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

10

Club-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Suite - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Værelse - 1 kingsize-seng (Mobility Accessible, Roll-in Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Marriott Springfield Downtown

7.8

God

Baseret på 1.002 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Ifølge de seneste anmeldelser af Marriott Springfield Downtown roser rejsende konsekvent det venlige og hjælpsomme personale, rene og komfortable værelser og den bekvemme beliggenhed i centrum nær spillesteder og restauranter. Der peges dog også på forvirrende parkering, støj om natten og lejlighedsvise mangler i rengøring eller vedligeholdelse.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Ifølge de seneste anmeldelser af Marriott Springfield Downtown roser rejsende konsekvent det venlige og hjælpsomme personale, rene og komfortable værelser og den bekvemme beliggenhed i centrum nær spillesteder og restauranter. Der peges dog også på forvirrende parkering, støj om natten og lejlighedsvise mangler i rengøring eller vedligeholdelse.

Gæster nyder ofte hotellets bar og restaurant og roser den velsmagende mad og drikke, men enkelte beretter om langsom betjening til morgenmad eller roomservice. Pooloplevelserne varierer, hvor flere nævner lukninger eller uklart vand. Samlet set er dette en moderne, fuldservice byhoteloplevelse.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Hotellets bar og restaurant får ofte ros, men poolens tilstand er svingende, med rapporter om lukninger eller uklart vand. Parkeringen er praktisk for nogle, men ofte forvirrende med uklare skilte, lav frihøjde eller ekstra/dobbelt opkrævning.

Relaterede gæsteanmeldelser

10

David

28. sep. 2025

·

Overnattede 1 nat

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

10

Cynthia

11. aug. 2024

·

Overnattede 1 nat

From the minute we got to the property we were treated so kindly. The guys standing outside the door by the entrance to the ramp helped us with parking directions with friendly smiles. The ramp is a challenging drice with very low clearance and tight turns but we found close easy parking to the elevator. Front lobby is metropolitan decor and beautiful and staff were very kind and efficient. The room was fresh and clean and my only inconvenience was that the thermostat wouldn’t change to heat and the room was icy cold for us ( turning AC off didn’t get it very warm for the stay.). The shower is large and comfortable and had a hand held shower too. Soap bottles were full and there were plenty of towels. Beds were very comfortable and had four feather pillows each. No noise from other rooms was heard. The pool is beautiful and warm and we enjoyed the covered area in the courtyard during a rainstorm. All in all it was the high quality I’ve come to expect from Marriott. Very pleased.

From the minute we got to the property we were treated so kindly. The guys standing outside the door by the entrance to the ramp helped us with parking directions with friendly smiles. The ramp is a challenging drice with very low clearance and tight turns but we found close easy parking to the elevator. Front lobby is metropolitan decor and beautiful and staff were very kind and efficient. The room was fresh and clean and my only inconvenience was that the thermostat wouldn’t change to heat and the room was icy cold for us ( turning AC off didn’t get it very warm for the stay.). The shower is large and comfortable and had a hand held shower too. Soap bottles were full and there were plenty of towels. Beds were very comfortable and had four feather pillows each. No noise from other rooms was heard. The pool is beautiful and warm and we enjoyed the covered area in the courtyard during a rainstorm. All in all it was the high quality I’ve come to expect from Marriott. Very pleased.

10

Karen

21. sep. 2025

·

Overnattede 2 nætter

You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead.

You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead.

8

cynthia

9. aug. 2025

·

Overnattede 1 nat

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.

10

Flor

18. mar. 2024

·

Overnattede 2 nætter

Excellent service just need better pool water quality

Excellent service just need better pool water quality

6

dan j.

13. nov. 2023

·

Overnattede 1 nat

The Marriott caters to huge groups of kids at competitions. The result is noise and a mess. I walked literally across the street to the Sherston for peace and quiet in the restaurants bar dinner and breakfast. Yes the kids are fun and I played with a couple in the pool. But the (fast) elevators were slow because everyone was going intrafloor, there was a barrage of noise in the lobby, and the pool was cloudy andnless than clear or clean

The Marriott caters to huge groups of kids at competitions. The result is noise and a mess. I walked literally across the street to the Sherston for peace and quiet in the restaurants bar dinner and breakfast. Yes the kids are fun and I played with a couple in the pool. But the (fast) elevators were slow because everyone was going intrafloor, there was a barrage of noise in the lobby, and the pool was cloudy andnless than clear or clean

10

Brian

28. feb. 2024

·

Overnattede 2 nætter

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

10

Sean

25. dec. 2023

·

Overnattede 1 nat

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

10

Robert

7. dec. 2024

·

Overnattede 1 nat

An excellent room and restaurant. Parking is convenient as well.

An excellent room and restaurant. Parking is convenient as well.

8

Benjamin

17. jul. 2023

·

Overnattede 1 nat

My girlfriend and I had a great stay at the Marriot in Springfield. I will get this out of the way quickly, but the parking situation was confusing and frustrating. If you plan on booking here, just pull up to the front first and ask for directions on parking. There's no signage until you're inside the lot, and the lot gates also didn't work so it was free for us. There is maybe 1 elevator total, and no stairs from what we could find. We looked kind of everywhere and ended up just walking back down all the ramps. I believe this lot is technically owned by the mall next door, but please be aware it's a confusing mess to park here. It's only $20 a day usually though, so worth it in my opinion. Otherwise, the hotel was really really nice, and the downstairs bar was so nice! The bartenders were really friendly too. The room itself was great (outside of the lack of hand soap which was a hotel-wide issue). It was a bit noisy due to the city traffic, but that's sort of expected. Overall it was a nice stay, no complications other than the parking.

My girlfriend and I had a great stay at the Marriot in Springfield. I will get this out of the way quickly, but the parking situation was confusing and frustrating. If you plan on booking here, just pull up to the front first and ask for directions on parking. There's no signage until you're inside the lot, and the lot gates also didn't work so it was free for us. There is maybe 1 elevator total, and no stairs from what we could find. We looked kind of everywhere and ended up just walking back down all the ramps. I believe this lot is technically owned by the mall next door, but please be aware it's a confusing mess to park here. It's only $20 a day usually though, so worth it in my opinion. Otherwise, the hotel was really really nice, and the downstairs bar was so nice! The bartenders were really friendly too. The room itself was great (outside of the lack of hand soap which was a hotel-wide issue). It was a bit noisy due to the city traffic, but that's sort of expected. Overall it was a nice stay, no complications other than the parking.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster finder værelser og fællesområder rene. Dog rapporterer flere om mangler såsom pletter eller urene genstande, hår, skimmel på badeværelset, manglende håndsæbe under en mangel, byggestøv i gangene og uklart poolvand.

Relaterede gæsteanmeldelser

8

Miya

14. jul. 2024

·

Overnattede 2 nætter

The sheets had stains on them. There should have been a microwave in the room itself. The microwave in the mini shop was filthy

The sheets had stains on them. There should have been a microwave in the room itself. The microwave in the mini shop was filthy

10

Alyssia

14. apr. 2024

·

Overnattede 1 nat

Staff was all very friendly! Room was spotless!

Staff was all very friendly! Room was spotless!

10

Jennifer

1. okt. 2025

·

Overnattede 1 nat

The room was very clean, our check in was fast and easy and staff was friendly

The room was very clean, our check in was fast and easy and staff was friendly

8

Char

23. jan. 2024

·

Overnattede 1 nat

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

8

Elisabeth

18. jul. 2023

·

Overnattede 2 nætter

The hotel is conveniently located, front desk staff very pleasant. The main issue was that there was no soap for the bathroom sink. When I called down, they said the entire hotel was out of soap, which was really weird. We had to step into the shower to get shower gel every time we wanted to wash our hands at the sink.

The hotel is conveniently located, front desk staff very pleasant. The main issue was that there was no soap for the bathroom sink. When I called down, they said the entire hotel was out of soap, which was really weird. We had to step into the shower to get shower gel every time we wanted to wash our hands at the sink.

8

Nicole

19. jul. 2025

·

Overnattede 1 nat

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

6

Suemika

11. sep. 2023

·

Overnattede 2 nætter

Room not being clean during stay. Had ro call for clean towels and to take out garbage.

Room not being clean during stay. Had ro call for clean towels and to take out garbage.

6

Wendi

28. apr. 2024

·

Overnattede 1 nat

There were repairs going on in the hallway outside my room and the noise went on into the evening. I had to walk through sheetrock waste on the floors (no way to avoid it) and it got all over my luggage.

There were repairs going on in the hallway outside my room and the noise went on into the evening. I had to walk through sheetrock waste on the floors (no way to avoid it) and it got all over my luggage.

10

Heather

3. aug. 2025

·

Overnattede 1 nat

Comfortable beds and clean hotel with a helpful staff.

Comfortable beds and clean hotel with a helpful staff.

10

jorge

6. jul. 2025

·

Overnattede 1 nat

It was ok but pool was dirty

It was ok but pool was dirty

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er moderne, komfortable og ofte rummelige, med komfortable senge og mørklægningsgardiner. Støj er et ofte forekommende problem (tynde vægge, lyd fra gang og by/motorvej), og enkelte rapporterer om vedligeholdelsesmæssige problemer såsom termostat eller problemer med badeværelsesdøren, samt mangel på mikrobølgeovn på værelserne.

Relaterede gæsteanmeldelser

8

Stephanie

21. dec. 2024

·

Overnattede 1 nat

Pretty quiet but can hear train late but not too often

Pretty quiet but can hear train late but not too often

6

Scharlene

18. mar. 2025

·

Overnattede 3 nætter

I was charged more than the Expedia price and had to have my bill adjusted accordingly. Parking is $20 per day. Assigned a room on a corridor with too many guests, can hear everything ( elevator, people chatting in the hallway, need soft -closing roomhallway doors). Needless to say, I didn’t get much rest.

I was charged more than the Expedia price and had to have my bill adjusted accordingly. Parking is $20 per day. Assigned a room on a corridor with too many guests, can hear everything ( elevator, people chatting in the hallway, need soft -closing roomhallway doors). Needless to say, I didn’t get much rest.

8

Sarah

13. jul. 2025

·

Overnattede 1 nat

The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.

The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.

10

David

28. sep. 2025

·

Overnattede 1 nat

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

10

Susan

2. okt. 2025

·

Overnattede 2 nætter

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

10

Arlene

28. sep. 2025

·

Overnattede 1 nat

The room were very comfortable, the bed and bedding are incredibly soft and comfortable. The black out shades made sleeping in easier

The room were very comfortable, the bed and bedding are incredibly soft and comfortable. The black out shades made sleeping in easier

10

Andrea

25. jun. 2025

·

Overnattede 1 nat

Check in was awesome, the front desk attendant was very accommodating and easy. Lobby was beautiful, room was very nice. Bathroom door didn't open all the way due to the track on the floor being off. Their was someone next door playing very loud music on and off for the whole night. You can definitely hear sounds from the room next door very easily. I did have a drink at the bar and the service was amazing. I had a chicken quesadilla from the restaurant and it was the best I have every had. I will be back, thank you for the nights stay.

Check in was awesome, the front desk attendant was very accommodating and easy. Lobby was beautiful, room was very nice. Bathroom door didn't open all the way due to the track on the floor being off. Their was someone next door playing very loud music on and off for the whole night. You can definitely hear sounds from the room next door very easily. I did have a drink at the bar and the service was amazing. I had a chicken quesadilla from the restaurant and it was the best I have every had. I will be back, thank you for the nights stay.

8

Nicole

19. jul. 2025

·

Overnattede 1 nat

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

6

William

21. aug. 2023

·

Overnattede 2 nætter

Room was 66 degree frigid. Heater didn’t work. Amenities were not restocked like suppose to. No microwave. Things around room need fixed.

Room was 66 degree frigid. Heater didn’t work. Amenities were not restocked like suppose to. No microwave. Things around room need fixed.

8

Debra

28. dec. 2024

·

Overnattede 1 nat

Our room was clean and comfortable. However loud noise from the highway woke me a few times during the night.

Our room was clean and comfortable. However loud noise from the highway woke me a few times during the night.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen bliver ofte rost som venlig og imødekommende på hele hotellet. Nogle gæster oplevede langsom eller underbemanding i receptionen, rengøringen eller restauranten, samt lejlighedsvise problemer med regninger eller parkeringsafgifter.

Relaterede gæsteanmeldelser

10

Susan

3. okt. 2025

·

Overnattede 1 nat

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

6

Sue

23. jan. 2024

·

Overnattede 3 nætter

It's proximity to Mass Mutual Center and MGM Grand was great. There's not enough staff at this Marriott. There was no hair dryer in the room and it took 1/2 hour to get it to me. Room Service took so long we had to leave and met the server in the hallway with the food. Toilet paper holder was broken, M&Ms on floor near the bed, empty Kleenex box, and when housekeeping came in our second morning, the top sheet was crumpled at the foot of the bed and I had to re-make it. Even the front desk could not get through to housekeeping for us - they weren't picking up the phone due to lack of staff.

It's proximity to Mass Mutual Center and MGM Grand was great. There's not enough staff at this Marriott. There was no hair dryer in the room and it took 1/2 hour to get it to me. Room Service took so long we had to leave and met the server in the hallway with the food. Toilet paper holder was broken, M&Ms on floor near the bed, empty Kleenex box, and when housekeeping came in our second morning, the top sheet was crumpled at the foot of the bed and I had to re-make it. Even the front desk could not get through to housekeeping for us - they weren't picking up the phone due to lack of staff.

2

Greta

21. sep. 2025

·

Overnattede 1 nat

Awful customer service. Beds were awful. Front desk were no help when ask of any recommendations for breakfast they said nothing was open on a Saturday.

Awful customer service. Beds were awful. Front desk were no help when ask of any recommendations for breakfast they said nothing was open on a Saturday.

10

Amy

19. feb. 2024

·

Overnattede 1 nat

We had a great stay. Check in process was easy, room and hotel are beautiful and staff was very friendly.

We had a great stay. Check in process was easy, room and hotel are beautiful and staff was very friendly.

10

Janet

29. mar. 2024

·

Overnattede 1 nat

Staff was extremely pleasant and helpful. Always offering to help and making sure we were enjoying our stay. Shout out to Curry , who helped us with our ridiculous amounts of luggage for a one night stay! We would definitely stay here again when in the area.

Staff was extremely pleasant and helpful. Always offering to help and making sure we were enjoying our stay. Shout out to Curry , who helped us with our ridiculous amounts of luggage for a one night stay! We would definitely stay here again when in the area.

10

Stephen

30. dec. 2024

·

Overnattede 1 nat

They were very accommodating, went the extra mile for their guests on this occasion.

They were very accommodating, went the extra mile for their guests on this occasion.

10

Neslly

16. sep. 2025

·

Overnattede 1 nat

Great and friendly staff, very accommodating!

Great and friendly staff, very accommodating!

6

Robert

23. mar. 2025

·

Overnattede 1 nat

Upon check in, the person was disinterested and was very dismissive, felt like I was being lectured ,when we went back and asked a question later, that person was awesome, through out the night it was so loud in the hallway up to at least 3am because our room was right across from the elevator. Screaming kids running the hallway at several points of the night, room never got warm, even though I turned the heat up. Shower was awesome. Upon checkout the gentleman who was there was AMAZING, super attentive and cheerful.

Upon check in, the person was disinterested and was very dismissive, felt like I was being lectured ,when we went back and asked a question later, that person was awesome, through out the night it was so loud in the hallway up to at least 3am because our room was right across from the elevator. Screaming kids running the hallway at several points of the night, room never got warm, even though I turned the heat up. Shower was awesome. Upon checkout the gentleman who was there was AMAZING, super attentive and cheerful.

10

Matthew

5. apr. 2025

·

Overnattede 1 nat

The only small issue was our car didn’t fit in the garage so we had to park down the street in a public lot. I wasn’t sure how safe the area was. I arrived with my son who was very sick and the manager Shaka let us check in few minutes early. He helped us use the restroom, get our luggage, and gave us plenty of water. As another parent of 4 he totally understood and went above expectations to help us get settled. Truly appreciate it!

The only small issue was our car didn’t fit in the garage so we had to park down the street in a public lot. I wasn’t sure how safe the area was. I arrived with my son who was very sick and the manager Shaka let us check in few minutes early. He helped us use the restroom, get our luggage, and gave us plenty of water. As another parent of 4 he totally understood and went above expectations to help us get settled. Truly appreciate it!

10

Barbara

9. mar. 2025

·

Overnattede 1 nat

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

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Lokation

Hotellets beliggenhed i centrum giver gåafstand til MassMutual Center, MGM, restauranter og museer, med nem adgang til større veje. Et par gæster brød sig ikke om stemningen eller renligheden i det omkringliggende område.

Relaterede gæsteanmeldelser

8

Nataya

1. maj 2025

·

Overnattede 2 nætter

The under 5 minute walk to Massmutual Center was awesome. Also the proximity of Dunkin Donuts and Starbucks was great

The under 5 minute walk to Massmutual Center was awesome. Also the proximity of Dunkin Donuts and Starbucks was great

10

Mr. James

3. mar. 2025

·

Overnattede 2 nætter

Location was great. We were there for a Fred Astaire dance competition at the Sheridan, which was across the street. The staff at the Marriott was very helpful.

Location was great. We were there for a Fred Astaire dance competition at the Sheridan, which was across the street. The staff at the Marriott was very helpful.

10

Ross

30. aug. 2024

·

Overnattede 1 nat

Great location for some nightlife fun after our daytime fun at 6 Flags…easy drive from the park. Free parking and complimentary coffee in the lobby would have been nice, but not the end of the world.

Great location for some nightlife fun after our daytime fun at 6 Flags…easy drive from the park. Free parking and complimentary coffee in the lobby would have been nice, but not the end of the world.

10

Diego

21. aug. 2023

·

Overnattede 2 nætter

Conveniently located for walking to museums and restaurants

Conveniently located for walking to museums and restaurants

8

Brent

27. feb. 2024

·

Overnattede 2 nætter

The staff was excellent no problems. The building for some reason was cold everywhere. A little creepy around the premises with people asking for cash outside the building. Overall very nice room and service was great.

The staff was excellent no problems. The building for some reason was cold everywhere. A little creepy around the premises with people asking for cash outside the building. Overall very nice room and service was great.

10

Susan

2. okt. 2025

·

Overnattede 2 nætter

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

8

Matthew

3. jul. 2025

·

Overnattede 1 nat

Great location to MGM

Great location to MGM

10

Yanitza

25. apr. 2025

·

Overnattede 2 nætter

Walking in the hotel smells great. Very clean and comfortable. Great view and location. Connected to a small mall with many food options

Walking in the hotel smells great. Very clean and comfortable. Great view and location. Connected to a small mall with many food options

10

Barbara

9. mar. 2025

·

Overnattede 1 nat

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

8

Michael

21. jun. 2024

·

Overnattede 2 nætter

Remodeled hotel with easy access to downtown Springfield. Easy parking in same building.

Remodeled hotel with easy access to downtown Springfield. Easy parking in same building.

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Spisning

Hotellets restaurant får stærke anmeldelser for velsmagende mad, cocktails og en bedre end gennemsnitlig hotelmenu; morgenbuffeten roses ofte. Nogle gæster oplevede langsom service til morgenmaden, i baren eller med roomservice.

Relaterede gæsteanmeldelser

10

Susan

3. okt. 2025

·

Overnattede 1 nat

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

10

James

10. okt. 2025

·

Overnattede 1 nat

A varied menu and very reasonable prices.

A varied menu and very reasonable prices.

10

David

28. sep. 2025

·

Overnattede 1 nat

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

8

Char

23. jan. 2024

·

Overnattede 1 nat

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

6

TIM

1. jun. 2025

·

Overnattede 1 nat

the pros...the hotel restuarant was superb. For dinner the food and drinks room service was spot on. The buffett breakfast was great as well. the cons...mainly the bathroom, parking woes, super noisy. the bathroom shower door wont stay closed, very annoying and messy. the shower head should have different speeds. took a while to figure out the seprate shower wand, figured that out by sheer luck. no exhaust fan for the bathroom, or it didnt work. parking for my all stock truck was not fun. the lot on the front of the hotel was full. the lot in the back my truck is too tall (height restriction of 6'4 the front desk doesnt tell you this in advance, then had to back out into a one way street which was not fun then had to do a very weird loop to get back to the front of the hotel to end up finally being told to park accross the street at a privately owned parking garage. the room next to us was so loud after 10am that mutiple people on the floor called the front desk to complain. kids running up and down the hall and doors slamming. the cherry on top was people from other rooms were yelling at loud people to shut up.

the pros...the hotel restuarant was superb. For dinner the food and drinks room service was spot on. The buffett breakfast was great as well. the cons...mainly the bathroom, parking woes, super noisy. the bathroom shower door wont stay closed, very annoying and messy. the shower head should have different speeds. took a while to figure out the seprate shower wand, figured that out by sheer luck. no exhaust fan for the bathroom, or it didnt work. parking for my all stock truck was not fun. the lot on the front of the hotel was full. the lot in the back my truck is too tall (height restriction of 6'4 the front desk doesnt tell you this in advance, then had to back out into a one way street which was not fun then had to do a very weird loop to get back to the front of the hotel to end up finally being told to park accross the street at a privately owned parking garage. the room next to us was so loud after 10am that mutiple people on the floor called the front desk to complain. kids running up and down the hall and doors slamming. the cherry on top was people from other rooms were yelling at loud people to shut up.

10

Brian

28. feb. 2024

·

Overnattede 2 nætter

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

8

Christoforos

14. sep. 2023

·

Overnattede 1 nat

Breakfast was unacceptable.

Breakfast was unacceptable.

10

Sean

25. dec. 2023

·

Overnattede 1 nat

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

10

Barbara

9. mar. 2025

·

Overnattede 1 nat

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

10

Joenny

28. jan. 2024

·

Overnattede 1 nat

Restaurant takes a very very long time to make the food once ordered. Waited 1hr from the time I sat until the food came out. Ended up having to take the food to go instead so it would be a bit faster

Restaurant takes a very very long time to make the food once ordered. Waited 1hr from the time I sat until the food came out. Ended up having to take the food to go instead so it would be a bit faster

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4

Steve

for 3 uger siden

·

Overnattede 2 nætter

After paying a premium because of U Mass Parents Weekend, I expected so much better. The restaurant staff was inattentive and overall service was horrible. Marriott charged for coffee in the morning and at almost $500 per night we were horrified that nothing was complimentary. The room furniture looked like it came from IKEA. I can’t believe Marriott’s name was associated with this hotel. Strongly recommend the Sheraton across the steeet…

After paying a premium because of U Mass Parents Weekend, I expected so much better. The restaurant staff was inattentive and overall service was horrible. Marriott charged for coffee in the morning and at almost $500 per night we were horrified that nothing was complimentary. The room furniture looked like it came from IKEA. I can’t believe Marriott’s name was associated with this hotel. Strongly recommend the Sheraton across the steeet…

10

Susan

31. jul. 2026

·

Overnattede 2 nætter

Nice location friendly staff and nice food selection. Rooms very clean and up to date.

Nice location friendly staff and nice food selection. Rooms very clean and up to date.

4

Cheryl

12. jul. 2026

·

Overnattede 1 nat

While the hotel rooms were clean, the noise was almost unbearable. We booked the hotel for one night so that my daughter could take an early morning test in Springfield. When we checked in, it was so loud from the bar/restaurant that I could barely even hear the desk clerk. Then we stayed on the 16th floor and there were loud voices and teenagers (or maybe adults) in the hallway until around 3am. Lastly, the HVAC wasn't turned on when we arrived so it was 77 degrees in the room. When I turned it on, it made a loud noise the entire time it was running. After a few hours it got down to 72 degrees and I had to turn it off because it was so loud and we really needed to sleep. I wouldn't recommend staying here if you need a good night of sleep.

While the hotel rooms were clean, the noise was almost unbearable. We booked the hotel for one night so that my daughter could take an early morning test in Springfield. When we checked in, it was so loud from the bar/restaurant that I could barely even hear the desk clerk. Then we stayed on the 16th floor and there were loud voices and teenagers (or maybe adults) in the hallway until around 3am. Lastly, the HVAC wasn't turned on when we arrived so it was 77 degrees in the room. When I turned it on, it made a loud noise the entire time it was running. After a few hours it got down to 72 degrees and I had to turn it off because it was so loud and we really needed to sleep. I wouldn't recommend staying here if you need a good night of sleep.

10

Andrea

4. jul. 2026

·

Overnattede 2 nætter

Awesome

Awesome

10

Dr. Edward

25. jun. 2026

·

Overnattede 1 nat

Excellent hotel and service.

Excellent hotel and service.

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